We go to DQ whenever we want a serious ice cream cone. Best around. Their burgers are great. The "Beltbuster" use to be my favorite, but I just can't eat the whole thing any more. Overall a great place for a quick meal. read more

We've been here maybe a handful of times. Always clean in the dinning area and bathrooms. Just today we came in and to my surprise asked for water and they charge for a cup of water. I couldn't believe it. :/ When we received our food - fries were cold and we had paid for a large pineapple shake and they gave us a small size. Returned it for the right size and guess what?? They threw the wrong shake pineapple cup. Now, that's a huge waste of food and a cup. When your charging us for a cup of water. Unbelievable So wrong in so many levels. The nachos we saw on the menu looked so appetizing. But when we received them. Sadly they were nice looking from the top. But in the middle they have nothing. Sadly you will end up leaving the tortilla chips. Who wants without any anything in the middle. Frustration I was generous in giving 3 stars. Next time I will think real hard if we're coming back. Please do right by the customers. There's many places we could go. Give us reasons to keep going here read more

Dairy Queen - Nachos look good from the top. But in the middle there's nothing to eat but just plain chips. So disappointed. - Burgers Near Me - Kaufman, Texas

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What a disappointment. Im not that big of a Dairy Queen fan... but the one thing they make that I LOVE has been ruined. The plain cone. Off-white. Gritty. And too expensive. This is the same exact crap I can get at the Chinese buffet for free with my meal. I waited in line for 1 minutes to pay $2.15 for this crap? Not white. Not smooth. Wrong flavor. read more

Dairy Queen - Off-white. Not smooth. Nothing like the pic in the menu. $2.15 for substandard crap. - Burgers Near Me - Kaufman, Texas

Supposed to be onion rings! the worst service ever. Never ever going back!!! All the girls were working there very disrespectful to customers. food was awful onion rings greasy as hell one the girl taking the trash out and then came and took our order didn't wash your hands bad business manager cut the TV off before we were even done eating, an hour before closing my granddaughter was watching TV and they were so rude said my manager told us to cut it off and we can do what we won't to do! read more

Dairy Queen - Fuck up onion rings - Burgers Near Me - Kaufman, Texas

We came in at 905 pm there out of gravy and the my grand daughter orders a meal that comes with a ice cream cone and at 920 they said we shut down the ice cream machine you can tell there in a hurry to get out of here I bring my grand kids here to get icecream and eat I recommend you go somewhere else this place don't care about there customers there worried about going home early . It don't bother me but when you hurt my grandkids feelings I'm mad .. Then the bottom of the page says your rolling ad more that's anuff to make you mad read more

Arrived at 9:10pm. Doors were locked. Signage on door said closed at 10:00. We drove through and ordered 2 blizzards. One was extremely runny and by no means would have passed the upside down test. Guy at window was nice. read more

Absolutely horrible!! Ordered ice cream and waited at the window for service for 10 minutes. I had to knock on the window for someone to come and when the manager came to the window she said can you give me a minute. Mad, I wait and then a cashier comes to the window says the price, take my card and charges it. I look at the receipt, NOT MY ORDER!! She charged me for someone else's food. The manager comes back to the window, says oh your card has been refunded, now what did you order? I'm looking like how do you not have a system of what is being ordered. I repeat it back to her and she seems confused. By this time I'm pissed and say forget it and just leave to go get ice cream at the McDonald's across the street. HORRIBLE SERVICE!! DO NOT GO HERE!!! read more

We ordered two blizzards (not a complicated or difficult order) but the person taking the order was having difficulty. So we repeated the order to confirm. After she confirmed that's what she had, she then yelled "arghhhh" through her headset, which came through the drive thru. Very unprofessional! The person at the window was a different person and he seemed confused about the order as well. Probably because she wasn't clear on the order. Dairy Queen might want to implement personality tests prior to hiring. Poor customer service seems to be a common occurrence at this location. (See all the other reviews). read more

The service here is hideous. Attached is a picture of my blizzard immediately after it was served to me in a cup carrier. The blizzard ended up in the trash because the staff was acting so shady I was afraid it had been contaminated. read more

Dairy Queen - Melted blizzard. - Burgers Near Me - Kaufman, Texas

Me and my wife eat together around 7:30 pm 5/24/24 we had our dinner we both had the cheese burger and fries I had the onion rings that were good and hot but before we got to our table the food was ready and the meat was Dry and the cheese was melted and was cooked I would say about half hour before the buns were cooked only on one side we eat out a lot I got very upset because we were the only people inside the restaurant no reason to have the meat and cheese ready and waiting for someone to come in the cooks had nothing to do I explained that to the person at the counter she said sorry about that and acted like she was scared to say something to her cooks so yeah it wasn't good it's awful when your cooks can't do a good job Kaufman DQ please be careful what you ordered because they don't care about it I know that they were not told to do it like that they sure suck they advertise that they don't cook until you order whatever that's a big fat Lie try it out and you will be writing a long message to worn everyone that thinks they are about to eat a good burger. read more

No inside dining, ugg. Sassy service with up charges. won't be back with all the choices that are fully open

Nice, new store. Music is not too loud. Several TVs on different channels for your enjoyment. Nice employees and a delicious Blizzard. Who could ask for anything more read more

i ordered and i was the only customer in the place and it took them 50 min to make me a large oreo blizzard

I ordered it was cheap 3.7 something I waited and waited and waited after about 15 minutes I walked to the counter and waited and waited and waited. It was ice cream not a meal people came in and ordered and were served No one ver came back to the counter while I was there and I had to log because of commitments. I will never come back and will tell anyone wanting ice cream go to kemp Crandall or Terrell. Or maybe make it yourself as it might be faster. This is laziness and theft. read more

I have always liked DQ and was excited for the new as the old one was OLD. I ordered the regular burger and asked for it well done. It was raw inside. I thought it was delivered awfully fast. I threw it away and never went back. read more

Great place to eat. Always good food and service. Very clean store also. We have eaten everywhere in the area and this place has them all beat. read more