We have been going to this location for many years. We do like their 50% off sale in November and Feb, look at their facebook page for dates. I like the blizzards, sundaes, cakes, frozen treats and coffee drinks. The staff is great! The service is fast. We will be back for more treats. read more

Dairy Queen - Ice Cream & Frozen Yogurt Near Me - South Elgin, Illinois

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Dairy Queen in South Elgin is a favorite spot for me and my family! With such a great variety of treats, we go there regularly during the summer, and during special days like the 50% off sale (around Thanksgiving and Valentine's Saturday). The Oreo Blizzard, Caramel Moolatte, Turtle Sundae, Banana Split, and strawberry sundae/Blizzard are our favorite choices, and we have enjoyed their frozen cakes as well! The service is usually good, though like many popular spots, the crowds can sometimes make the wait a bit longer. With both indoor and outdoor seating, they offer a cozy atmosphere. It is a perfect ice cream place to enjoy a sweet treat when the weather's nice or during those special sales! read more

Tried to give this place another chance for the 20th time, and they got my order wrong - again. I placed an order for a strawberry cheesecake blizzard - first bite - peanut butter. What if I was allergic? Won't be going back anymore. High prices and inconsistent service. read more

My family loves this dairy queen. We have a location closer but will go out of our way to order from this one. The owners are amazing, kind, and so accommodating. We have a great experience every time. read more

I don't think this location has ever gotten an order correct. Only reason I come here is because it's so freaking close to my house.

Tried putting in an order for a birthday cake, 45 hours in advance. Was told at first they couldn't do an advanced order because it wasn't 48 hours in advance. The (assumed) teenager did take the order, but called me about 2 hours later wanting a payment and said her manager told her to call and get payment. Ironically her manager was no longer there. You could tell the associate was nervous. Received a call today asking for payment or else my order would be canceled. If I had only been 3 hours ahead of my game, then there would be no prepayment needed. I called another DQ, made an order no payment required with only 27 hours notice. I called and spoke with the rude (assumed) manager (I asked for the manager and this woman said she could help me) of this DQ to cancel. She seemed unphased by my cancellation. Will do business elsewhere in the future. read more

always messing up my order always giving me the wrong blizzard. it's so sad. it's not even a hard order! need some better employees ig

This location is literally ALWAYS messing up my orders. I had to go back because they literally forgot to put anything in my blizzard.. it was just vanilla ice cream. read more

We sat in line for 40 minutes in line indoors waiting to have our orders taken and they had 4 people working. Very disappointed in the service as my father gave up on wanting anything as we had somewhere to be. I do not recommend at all. read more

Was kind of put off by the attitude of the staff behind the counter at this South Elgin Location. First cut me off demanding that my daughter couldn't remain in the shop because she didn't think her face covering was enough ( Would be the first time in all the stores we've been in since the start of COVID). Super argumentative when trying to order a cone for my daughter. Finally a cup of ice cream was placed on the counter to which I questioned since I ordered a cone, the lady behind the counter barks at me "That's what you agreed to." Yep never going back to this location, the Elgin store off big timber always has been super with our experiences. Will be sticking to that one. read more

I must've gotten the same rude a... manager as everyone in the past years?hmmm.. what happened to the customer is always right? Because I WAS. LOL. She barked at me saying "we have you on recording that you ordered a cherry shake not a strawberry one, but we fixed it. Here you go" LOLLL not the best customer service but at least they fixed it I guess. She definitely should've left that little comment out and I will definitely not be back :) read more

This Dairy Queen is bad news they can never get an order right and if you call them on it they are right down rude .Just ordered two Blizzard one ok one all messed up.Asked to see the added pecans because they always charge but never put them in.Got home and called Banana split Blizzard no banana in ,no strawberry either ,no pineapple .Called asked for a manager the girl said I guess thats me I told her what happened she asked the kid did you make it right he said yes she told me your wrong and was rude .F em go anywhere but here they are bad news read more

This was my first time at a Dairy Queen ever! Friends hyped it up a lot because I enjoy Oreo McFlurries at McDonalds. Service: The staff was very friendly and all wore friendly smiles. I was in and out of the place no problem. 1st Blizzard: To be honest I was a tad disappointed. I was expecting the Ice Cream to be a lot thicker. I had a Strawberry CheeseQuake and it was too close to Milkshake status. The Strawberry Ice Cream was also a tad lackluster. I did however enjoy the plentiful Cheesecake chunks they added. It was made just right and it wasn't too cheesy. I can't wait to come back and try out their Oreo Blizzard. I might decide to update my review then! read more

Unfriendly staff. I bought a coupon, but small print showed a different location. Cashier girl with neon nails was unfriendly and made me feel small. Didn't appreciate it especially with 7 children with me. Will not be coming here again. We'll go to the correct location on the coupon. read more

This Dairy Queen shouldn't exist it's too perfect. Great tasting DQ desserts, always perfect. Quick service. Drive thru line is always out to the street in the summer but it goes so quickly. read more

Several years ago I stopped there a couple of times for buster bars, we love them, generally. They were skimpy compared to Chicago Street and Dundee. Never went back until today - The drive thru guy was an ass and insulted me, and there were 7 SEVEN peanuts and invisible fudge. They have lost me again with their greed. I had heard the owner was quite a 'gem'. He proved it again today. read more

The staff and management are top notch. Very willing to make sure your order is correct and well made. Very clean and you can tell the owners take pride in their establishment as they have older DQ memorabilia on display. The best DQ Ive been to. read more

Nice and friendly family owned Dairy Queen. The teens that work there are very friendly and the owners are really nice. The have great blizzards! read more

Absolutely the BEST Dairy Queen you will ever find. The nicest, nicest people run this place, and they obviously train their staff very well. No matter who has ever taken my order, he or she is polite and anxious to prepare whatever I want, whatever way I want it. And they are open year-round, thank goodness!! Very disappointed, though, that they've taken away hazelnut moolattes, butterscotch topping, and blueberry topping. read more

Great staff and a lot of fun food. Love coming here.

Did you say ice cream??? I love ice cream!!! When my wife wants ice cream, this is the place we go. Ask for a punch card so you can get a free blizzard read more

This is right by our new place and we were excited about that. The soft serve is so dense that it tastes like you are eating a block of flavorless ice. The staff is more than rude in the drive through. Needless to say, we don't come here at all after 4 bad trips in a row. read more

Love this Dairy Queen! Employees are so friendly and accommodating. The owners are great too. By far the best Dairy Queen I've ever been too. I will go here until the day they put me in the ground. Best ice cream in the whole world!!!! read more

The employees are so rude and act like they are on top of the world. The only reason I go here is if I really want ice cream since it's so close to my house. I understand that this is probably their first job, but there is no reason to be rude, disrespectful and stuck up. Not to mention this is not the place to go if you are in a bit of a hurry, it never fails for us to sit in line for 20+ minutes. read more

Definitely stepped up their game. Got my blizzard at it was loaded with Oreo and was great .

The worst customer service ever. Wait in line for 15 minutes just for them to re ask your order and then get it wrong another two more times. 4 workers inside and 1 is working while the other two guys are talking and the lady at the window has no idea what is going on. read more

Watched them make my blizzards (all different flavors) and did NOT clean with sanitizer water. So basically my banana cream pie had chocolate in it from the Oreo blizzard before that! read more

I would just like to begin with how disappointed I am in this company. I order a brownie extreme blizzard, all excited- just for it to have chocolate chips and one tiny bite sized brownie for an ant. They messed up a sundae I had also got and put vanilla instead of chocolate, even though the receipt specified chocolate. I will never be coming to another establishment again, and I'm extremely disappointed in the lies. I would give 0 stars if I could, and want my $5 back. Such a rip off. read more

Family run. Good service. Close to home. The employees are friendly. At times service is a little slow but what do you expect everything is made to order. read more

This is my second coming to this location. The drive thru line was a bit long and there was slow service. However, once I received my order it was quite delicious. The server held my blizzard upside down which was very cool. I recommend coming here. read more

The landscape is very overgrown brushing cars in drive thru lane which creates a storm of bugs in your car. Don't leave your windows down on nice days in this drive thru. Apparently management doesn't pay much attention to the outside. A crate of tiles has been sitting outside by backdoor for months. Who cares to see their food held up-side down anyway, it's annoying to have to watch. Maybe teach them to use a set of hedge trimmers instead. read more

Good ice cream, staff isnt the friendliest, but its super busy everytime i go, so its understandable. The owner is very nice though.

We picked up 10 boxes of sugar free Dilly Bars and a sheet cake that was supposed to have white frosting and purple and pink sprinkles. They made the frosting purple, which was plain ugly read more

Friendly customer service but incredibly slow. Waited for 10 minutes in drive up line just to give order then waited another 10 minutes in line to get to pickup window. Items weren't even made so waited yet another 5 minutes for just 3 Blizzards. Food tasted good but 25 minutes is too long. Appeared to be only two employees having to work counter and drive up. Will go back for another try but hoping their staffing will be adequate for the customer flow. read more