My first time at Daiwa was last night for a birthday get together. Daiwa is a restaurant, but also had karaoke rooms for different size groups. I think you had to reserve in advance for the karaoke room. We did and had to put $50 for deposit, which wasn't a problem.
First, let's talk about the food. It's a food joint after all. We ordered a wide range of food because it was a large group. Personally, I think sushi were average there. It's nothing to write home about. There weren't anything that I felt like I couldn't get anywhere else, especially there is so many sushi and Asian fusion joints nowadays.
Second, of course, service...Daiwa has multiple karaoke rooms available, so I would figure that they should be staffed for large groups. There were different size rooms, and we reserved the large room, which comfortably seats 40 people. We had probably 25-30 people at one time, but there were only one waitress all night. She was so slow. Drinks came out slowly and food was a couple plates at a time. She was doing her best to keep up, but she clearly was running behind.
Third, karaoke....the main reason why we booked this place. Sounds and TVs were good....no complaint, but the limited selection of songs. It seems to have more songs in Chinese than English. I could argue if there were more Japanese because it is a sushi place, but nope....Chinese songs and older English songs. We made it work, and enjoyed ourselves because it's karaoke after all.
Lastly, the cost/price - as of food and drinks, Daiwa is comparable to other sushi places. However, Daiwa continues to push us to increase or tab by raising their "minimum" spend required. When we reserved that large karaoke room, we were told that we had to put a $50 deposit, and we will get it back if we spend $350 or more on our tab. If not, they will charge us for the room, which we agreed and thought if was fair for that size room. However, when it was getting close to the end of the night. The waitress said that we need to spend $59 more to meet the minimum. We asked for detailed receipt and it was over $600 already, so why do we have to spend more? Waitress said that since we had that many people the "minimum" spend went up. First, there are different size rooms for a reason and we reserved a large room for a reason. Again, the large room seats 40 people comfortably, so shouldn't Daiwa expect the room to seat 40 people. Furthermore, Daiwa told us that the "minimum" was $350, so why is it different now? Btw, it turned out that we were the one room rented that night and they were slow....is that a factor? I don't know but I do know that a sliding minimum scale is shady and not a way to run a business. Of course, I asked for the policy, and they didn't have it. Guess what? Our words against theirs....we didn't gave a problem with the $600+ tab but it's the principle that Daiwa's waitress wants us to spend more by threatening us that she will have to charge us the room fee. Keep in mind that she gets 20% tip because it's a large group.
We just paid and thought it was shady with the "minimum" spend required kept changing throughout the night. Just a suggestion to get it in writing from them. We will not return to Daiwa. I don't like shady business like this. read more