Great service, very prompt responses to emails. We did the…read moreelectric bikes for a day $60 each. This was a great choice because it allows you to sort of keep up with the flow of traffic and you also don't have a pedal so much lol. It was so fun! They give you a bike lock and paper map with suggested places to visit or you can do the guided tour with one of their tour guides. I saw one in passing and it looked pretty fun. The bikes come with a little bag on the front to hold the lock and other small things. You also have the option to add a cell phone holder or basket to the bike, even a picnic add-on (basket, reusable wine glasses, blanket, & coupons). I would definitely use their bikes again!

Great spot for all things bikes - I came in for a tire/tube replacement & the turnaround time was…read morefantastic getting done in less than 24 hours - the crew that work inside are very helpful - good humored and good vibes all the way around Their inventory ranges from new & used bikes to electric bikes - as well as all the tools/equipment you'll ever need. Highly recommend & will be my go to moving forward

Love these guys!…read more Knowledgeable and extremely helpful. I went in to get a tuneup after moving to the area and rather than charge me full price for the end-to-end service, they only fixed the couple of issues that were out of whack after the move. After returning my bike to peak operating form, they put me on the fitting rack to ensure everything was properly positioned. A couple of quick, expert tweaks later, I and my nearly 20 year old bike were back on the road running better than we had in a long time.

These guys kill it. Great service supper support and best of all excellent work. Very happy with…read morethem in all aspects!

Incredibly helpful bike shop. Over the top service and fair pricing. Highly recommend!!read more

There I was, riding from Southside Savannah around where Home Depot is and I was taking movies back…read moreto the Movie Gallery over on Eisenhower and Waters. I crossed over Waters while vehicles were stopped in line to cross Eisenhower after the light turned green. Well a frantic lady in a Honda Accord went in to the oncoming lane racing to catch a green left turn on to Eisenhower light and suddenly BAM! I am now sitting on her roof with my feet still locked to my pedals and my Cannondale Road Bike up there with me. As I stared at my bent front forks and front wheel laying 50 feet in front of me with two VHS Tapes strawn on the road as well, I hopped off the ladies roof and she was very upset that she'd hit me. I assured her that I was fine but the Bicycle Shop I bought my bike from was just down the road. So she and I put all my stuff in her Accord, dropped the VHS's off and drove to Star. The Staff added a bit of pain and suffering to the quote, the lady paid the bill and I came out with one or two items extra once the repairs were done. I'll never buy from anyone else and I'm now a 61 year old man and this story occurred in 1987.

Thank goodness for Rubber Side Down! Our bikes were in need of TLC and some of the local shops…read morehaven't worked out well for us in the past. While there's several pros I'd say my top two are: 1. Clearly the owner is a bike over and enjoys what he does. 2. It's mobile. Which is awesome. Because he'll come to you! Yay!

Mike has a great amount of knowledge about bikes and is very eager to help so that you can be…read moreenjoying your bike quickly. His service is mobile which is a wonderful convenience. I'll definitely be calling him again when the need arises.

From the owner: 1.I don't overcharge or lie to you about parts or service…read more 2. if I can't fix it, I'll refer you to someone who can that's trustworthy and capable. 3. I'm very experienced at adjusting derailleurs (front and rear gears) 4. i can install sound systems to your liking. 5. Can pick up the lights or accessories you want if you don't already have them. 6. I can do pick-up in the local area and on hunter army airfield. 7. I (DO NOT) rent bikes.. people ask a lot lol

10/10! Robert and the rest of the staff are incredible wealths of knowledge and patience for…read moreriders of any need /skill level. They answered all my questions and sent me on my way with exactly what I was looking for without trying to upsell. Positively refreshing experience, when so many stores lately make you feel like you've somehow offended them by coming in to spend money.

The trek store in Savannah is a neat place which has everything for your bicycle needs!…read more ~~ Service ~~ Great service ! Very attentive and polite people at the store. My husband's bike wheel needed a new tube that they did in a short time. I should mention that everyone in the establishment was wearing masks and maintaining social distancing. The pricing was quite reasonable . ~~ Store ~~ The store sells bicycles and accessories as well as has a repair shop. The area is very clean, uncluttered and the items are neatly arranged. I especially liked their collection of the bells and colorful helmets. They also had mostly high end bicycles on display. ~~ Location & Parking ~~ Near the Harry S Truman parkway, a decent sized store that opened around 2 years back. They have their own parking lot with plenty of parking spaces.

This review is simply for attitude & customer service. My…read moreyoung 8 yr old nephew wanted to look at bikes while his mom and I waited in line outside for ice cream at Leopold's. Unfortunately the Asian lady owner told him to get out. He came out, and told us he was told to get out. Soon after, she came out yelling at everyone "Get out of my doorway! I have a business to run, too!" So I went in, and the first thing she said was "What do you want?!" I told her that my nephew went inside to actually look at bikes. She said "no! You are blocking my shop!" It's too bad that she was so rude because we were actually thinking about renting bikes from her shop. She's an embarrassment to my Asian people. No wonder this country still looks at us as foreigners.

I have 2 bikes and get repairs and new tires from the owners. Fair and honest serviceread more

Had the bike I wanted and gave me a fair trade in for my previous bike. Mike checked the bike over…read morebefore he helped load it in my SUV. They provide lifetime free adjustments on new bikes which I thought was a nice feature.

Great people. Always very helpful. Mike and his crew are very knowledgeable and can repair any…read moreproblems you might have with your bike.

Store is closed. No longer in business. Still looking for someone in this area to repair my bikes.read more

They are the only place in town to get a bike repaired. Customer service is nonexistent you feel…read morelike an inconvenience. I was told 2-3 days when I dropped off my bike. 7 days later he hasn't even looked at it because he is under staffed and over worked. He made sure to inform me that he has no way to let me know how long it would take. I asked where I was in line to which he said it would take him 15 min to find out and that the problem with getting to my bike was being on the phone with me. Someone anyone open a different bike repair shop in Statesboro. Bumped it up to 3stars from 1star. After my call and original review Billy went ahead and fixed my bike. His communication is not the best but he does the work.