Love these guys!…read more Knowledgeable and extremely helpful. I went in to get a tuneup after moving to the area and rather than charge me full price for the end-to-end service, they only fixed the couple of issues that were out of whack after the move. After returning my bike to peak operating form, they put me on the fitting rack to ensure everything was properly positioned. A couple of quick, expert tweaks later, I and my nearly 20 year old bike were back on the road running better than we had in a long time.

We biked here from the edge of town. We just needed a screw for a mirror. We were prepared to buy a…read morenew mirror but they found the proper screw so we were able to reassemble it They were very friendly and even recommended a couple of places for lunch. Very nice bike shop.

There I was, riding from Southside Savannah around where Home Depot is and I was taking movies back…read moreto the Movie Gallery over on Eisenhower and Waters. I crossed over Waters while vehicles were stopped in line to cross Eisenhower after the light turned green. Well a frantic lady in a Honda Accord went in to the oncoming lane racing to catch a green left turn on to Eisenhower light and suddenly BAM! I am now sitting on her roof with my feet still locked to my pedals and my Cannondale Road Bike up there with me. As I stared at my bent front forks and front wheel laying 50 feet in front of me with two VHS Tapes strawn on the road as well, I hopped off the ladies roof and she was very upset that she'd hit me. I assured her that I was fine but the Bicycle Shop I bought my bike from was just down the road. So she and I put all my stuff in her Accord, dropped the VHS's off and drove to Star. The Staff added a bit of pain and suffering to the quote, the lady paid the bill and I came out with one or two items extra once the repairs were done. I'll never buy from anyone else and I'm now a 61 year old man and this story occurred in 1987.

Good service, friendly people, didn't feel pressured to buy things and didn't charge me for extras…read morefor small things like filling up my bike tries it made me want to buy more stuff there it helped there was a nice selection

Thank goodness for Rubber Side Down! Our bikes were in need of TLC and some of the local shops…read morehaven't worked out well for us in the past. While there's several pros I'd say my top two are: 1. Clearly the owner is a bike over and enjoys what he does. 2. It's mobile. Which is awesome. Because he'll come to you! Yay!

Mike has a great amount of knowledge about bikes and is very eager to help so that you can be…read moreenjoying your bike quickly. His service is mobile which is a wonderful convenience. I'll definitely be calling him again when the need arises.

From the owner: 1.I don't overcharge or lie to you about parts or service…read more 2. if I can't fix it, I'll refer you to someone who can that's trustworthy and capable. 3. I'm very experienced at adjusting derailleurs (front and rear gears) 4. i can install sound systems to your liking. 5. Can pick up the lights or accessories you want if you don't already have them. 6. I can do pick-up in the local area and on hunter army airfield. 7. I (DO NOT) rent bikes.. people ask a lot lol

The trek store in Savannah is a neat place which has everything for your bicycle needs!…read more ~~ Service ~~ Great service ! Very attentive and polite people at the store. My husband's bike wheel needed a new tube that they did in a short time. I should mention that everyone in the establishment was wearing masks and maintaining social distancing. The pricing was quite reasonable . ~~ Store ~~ The store sells bicycles and accessories as well as has a repair shop. The area is very clean, uncluttered and the items are neatly arranged. I especially liked their collection of the bells and colorful helmets. They also had mostly high end bicycles on display. ~~ Location & Parking ~~ Near the Harry S Truman parkway, a decent sized store that opened around 2 years back. They have their own parking lot with plenty of parking spaces.

Service appears good but in reality it is actually poor. Brought in my Trek DS2 for 6 month service…read moreand ended up with a new chain and sprocket for ridiculous prices plus a $90 bill for service. My brakes screamed like a banshee. I was told they just had some dust and to get a can of air. They weren't even serviced. I ended up ordering pads from Amazon and replaced them myself. The bike had defective pads right from day 1. Stay away from this place.

This review is simply for attitude & customer service. My…read moreyoung 8 yr old nephew wanted to look at bikes while his mom and I waited in line outside for ice cream at Leopold's. Unfortunately the Asian lady owner told him to get out. He came out, and told us he was told to get out. Soon after, she came out yelling at everyone "Get out of my doorway! I have a business to run, too!" So I went in, and the first thing she said was "What do you want?!" I told her that my nephew went inside to actually look at bikes. She said "no! You are blocking my shop!" It's too bad that she was so rude because we were actually thinking about renting bikes from her shop. She's an embarrassment to my Asian people. No wonder this country still looks at us as foreigners.

I have 2 bikes and get repairs and new tires from the owners. Fair and honest serviceread more

Had the bike I wanted and gave me a fair trade in for my previous bike. Mike checked the bike over…read morebefore he helped load it in my SUV. They provide lifetime free adjustments on new bikes which I thought was a nice feature.

Great people. Always very helpful. Mike and his crew are very knowledgeable and can repair any…read moreproblems you might have with your bike.