This review is simply for attitude & customer service. My young 8 yr old nephew wanted to look at bikes while his mom and I waited in line outside for ice cream at Leopold's. Unfortunately the Asian lady owner told him to get out. He came out, and told us he was told to get out. Soon after, she came out yelling at everyone "Get out of my doorway! I have a business to run, too!" So I went in, and the first thing she said was "What do you want?!" I told her that my nephew went inside to actually look at bikes. She said "no! You are blocking my shop!" It's too bad that she was so rude because we were actually thinking about renting bikes from her shop. She's an embarrassment to my Asian people. No wonder this country still looks at us as foreigners. read more

I have 2 bikes and get repairs and new tires from the owners. Fair and honest service

Great experience! Walked in unannounced after a few minutes of open and were promptly greeted and assisted. Within minutes we were on our way with a bike rental and lock. They suggested a nearby park and provided a map. Will definitely visit again. read more

Sekka Bicycles - Bike with basket - Bike Rentals Near Me - Savannah, Georgia

Wonderful business owners. The store, itself, is not pretentious but inviting. The missing star reflects some of the bikes available not the kind smile that greets you. read more

The sweetest most wonderful owners of this bike shop! Very helpful and kind! We rented bikes for the day, had the BEST Time riding around Savannah all day! Hands down The BEST way to get around the town! We will do this again! Thank you again! Great price!!!! Great customer Service!!!!! read more

Very nice folks! I was able to get in and out quickly. The rates are very reasonable and they made sure everything was disinfected and that I had a bike appropriate to my skill level and height. Would definitely recommend! read more

This place was cool and easy to get in and out of. They are a foreign couple and really went out of their way to sanitize (CV19) the bikes, offer lock and helmets and even adjusted the seats. The bikes where nice and cost effective for the hours we used them. I must do in Savannah, rent a bike and see the squares and river. read more

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Great service and so sweet! Threw in free reflectors for the hell of itJust bought a bike and Karen and Jung insisted on helping me with a new basket. Offer great services too to fix bikes aswell as storing bikes for free when students leave town. read more

Was lied to and ripped off when I purchased a bike here. This seems like common sense but definitely look up the bike you are buying and check the price, the owners are very crafty and will do what they can to take advantage of you. The customer service is pretty good (if you don't mind the not so occasional trick ;)). If you want a good bike shop run by people who actually know something about bikes and won't just try to con you, go to perry. read more

Owners are amazing. $15 to rent a bike all day what a deal!!! Best deal in town !! Highly recommend!! read more

Sekka Bicycles - Bike Rentals Near Me - Savannah, Georgia

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Bikes in great shoe. Owners super nice and helpful with directions. Perfect transportation for a beautiful day around the city.

I went in for a quick fix and they helped me right away. They even gave me an extra part and only charged $8. This is the only shop in the downtown area that will take care of you without reaching too far into your pocket. read more

We rented bikes for a day and the rates were really good and the bikes were perfect. I called and reserved the bikes ahead of time and they knew who I was when we walked through the door. The bicycle seat height adjusts with an allen wrench, so they adjust the bikes for you before you leave. Our experience with both the owners was positive. read more

I have been in here about 4 times or so now. I am mixed on how I feel about them. Some of the staff are friendly and small select few are bossy/arrogant bicycle snobs. You can find inexpensive accessories and service for the most part. However, buying a bicycle here and you're going to be paying a QTR of SCAD tuition - uncalled for. 'Oh no..another Dawes' read more

Reason for visit: Bike rental. Visit date: August 18 , 2012 First time? Yes. Wait a sekka? No, try 15 minutes. Sekka Bikes offers affordable bike rentals ($15 for the day), but their service is sub par both in speed and quality. My friends and I rented three bikes for the day. The worker was very absentminded. Then, as he was preparing our bikes, other customers came in probably for repairs or questions, but the worker didn't even acknowledge them. I was embarrassed for the store. When we came back later in the day to return the bikes the owner was there --also strange and also lacking people skills. At least our bikes didn't break down? read more

Giving three stars for the customer service and the speed with which a repair is usually turned around. Someone commented on the snobby attitude, and I agree as far as the lady owner. I understand she comes from a different cultural background, which I, as a foreigner can relate to, and I can understand the uneasiness of adapting to the American customer service oriented market, but her apparent husband is a much more pleasant man, humble and if not for him, I would not return to that shop. Nonetheless, there is absolutely no need to make comments assuming that your customer has no knowledge regarding any subject concerning bikes and their repair. Now, I do want to mention the young gentleman, who actually does the repairs. This mechanic works on certain days, and he was actually quite nice and extremely helpful. He comes across as really genuine person. Does his job quick and no bragging about his knowledge, just a handy advise at the most. Overall, not a bad shop, and the pricing is slightly lower than in some other places, as long as you can take/avoid the attitude. read more

Rented seven bikes with seven friends from Sekka. While we are all happy we don't own the bikes we rented, we all agreed that the bikes we were provided were very solid. No troubles whatsoever and we took them all over the city--rode during the day and late into the night. The staff was helpful and discounted the second day. $24 for two days of a bicycle with helmets and bike lamps. We were satisfied. P.S. Savannah is an amazing town to bike, especially late at night from square to square or bar to bar. read more

Sekka Bicycles - Sekka Bicycles! - Bike Rentals Near Me - Savannah, Georgia

I found there aren't that many bike store in the area and the three that I went I found this one to be probably the most helpful one, friendly service but also can be snobbish about their stuff; I came in with my own bike that I bought form a popular website (bikedirect) and they kind of make fun of me. "hey look! we to another one from bikedirect"... anyway, I don't care if you are an expert on fixing bikes or your knowledge surpass mine, but I'm a customer and I should be treated with respect; at the end I'm the one who is paying your salary. On the positive side, they have competitive, reasonable prices! read more

These people have always helped us out. If you take time to peak slowly and make your needs known in a clear manner. Sekka will help you. They are approachable and they care about your safety. Sometimes the owner can be emotional but if you have experience speaking with southeastern asian business people. You will know the proper way to engage and communicate your needs. They will listen and take great pride in doing a good job. read more

Our family of four was fitted with great bikes for each of us. We had a blast tooling around Savannah for 3 hours. We appreciated that the bikes came with locks, helmets, a map and even two baskets. Thank you for your kind service! read more

I give one star because an installation of toe clips led to the gouging of my pedal stem. The guy installed them in where the buckle rubbed into the stem on my 40 mile ride to home. I'll never ask that people that are young have a personality transplant but this kid had no personality but the women on the front was a kick to talk to. Customer service seems gone nowadays. They charged me full price for the service and toe clips even though I gave them my set. read more

I would definitely rent a bike from here again. Great prices for rentals. I really enjoyed the bike so much I ended up purchasing the bike. They offered me a great price to buy the bike. They are very friendly and helpful. I would recommend this place to anyone who needs to rent a bike in Savannah. read more

I got a wonderful bike from there. People there are so nice they gave me discount and also free flashlights as gift. Sure will bring friends to this place! read more

Sekka Bicycles - Got this wonderful bike from there! - Bike Rentals Near Me - Savannah, Georgia

Family of 4. Rented 4 bikes for the day. Toured Savannah. One of the bikes had gears which the sprockets broke on. Left stranded almost a mile away. Walked bike back to shop. Didn't expect to be charged for the broken bike, but instead of that, the owners wife immediately started aggressively saying we had broken their bike and would be charged. The husband intervened finally and said bike broke not because of anything we had done but he would not refund our fee for the broken bike. His wife, remaining very irate, kept saying that we had broken the bike and should be charged. I finally gave them our card and said "charge me if you can sleep ok with that". I hope someone dodges this place because of this review. One lost rental would pay for the $15 they stiffed us for. They are crooks and do not care about integrity. On the other hand The wife is a beast lol. Might be worth the trip though just to see her go off. read more

Not helpful. 0 stars. The woman did not offer to fix our bike. We left the store so she could continue playing on the Internet, she didn't try to offer to help and just let us leave! For all good southern hospitality we have heard about, we haven't found any in Georgia! Maybe it's too hot! read more

Do not buy bikes here. I bought a "new" mountain bike from them and within 3 months the rear tube popped twice and the front one popped once. When I bought the bike I was told I had full warranty for 6 months but they claimed the tubes were not covered by that warranty. I also had to leave my bike overnight each time just for the inner tubes to be replaced. Again I was told that it was a new bike but when I looked closely after buying it there were chips and dings everywhere and general wear and tear of a used bike. The owners do not care if you have warranty or not they are just out for your money and do not care about what they do. Friends of mine who bought bikes there have had even worse problems like the bikes frame cracking and the owners refused to repair it. Save yourselves a headache and go to one of the many other bike shops in savannah. read more

DO NOT I REPEAT, DO NOT do not do business with this store. They may seem initially nice, but they don't fix your stuff and if they do it only lasts a few days. Everything is the cheap chinese shit that breaks all the time. They also do not follow their warrantees at all. I have also broken two of their frames, and I did nothing to do it. I'm very careful with my bikes and if they are made right they shouldn't do that. Plus, the Asian lady at the desk and her husband can be very disrespectful, and will rip you off if you try to sell anything to them. Their rental service is fine though. read more

RIPOFF!!! When I needed a bike after my first was stolen, I though these peope would be legit. I was wrong. I bought a bike for going to class for about $80. Not bad, but about 2 weeks after I bought it, the gears wouldn't work, and one of them FELL OFF in my daily commute. When I tried to return the bike, they refused to take it. If you don't know, the owners of Sekka also run Sakura. If you've eaten at Sakura, then you've probably remember vomiting it up later. They run this store about as well as their "Japanese" restaurant. If I were Japanese I would commit Seppuku out of sheer shame that these sad excuses for human beings associate their businesses with anything remotely Japanese. Again, don't trust Chinese people running a "Japanese" business read more

Rented bikes from an employee who basically wouldn't talk to us at all... So bizarre, bc usually bike guys love to give advice and routes. It smells in there and the only option for bike rentals are crappy beach cruisers. We wanted hybrids to take out to the cemetery. It is cheap, but you get what you pay for. read more

Customer service was terrible. Was not told locks passwords could be changed and ended up paying for a lock and a day of not even being able to ride the bicycle. Will not go back to this place. read more

Do NOT shop here! I don't know how they are as far as bicycle repair goes, but I purchased a new bike from there. Within 2 weeks the pedal falls off leaving me in the street and was nearly ran over by oncoming traffic. I came to resolve this issue and could not get a word in. This is not the first occasion the staff has been rude. The problem could have been the manufacturer or the person that put it together but the whole mechanism was faulty. It was gross negligence and whoever put it together tried to rig the screw to make it stay. It almost cost me my life. I eventually left the shop with PART of the money that I paid for the bike (they would not fully reimburse me) and I took my business elsewhere. Buyers Beware-this was hell on earth. read more

These people are the best. I have spent hundreds of dollars on my brakes at rubber perry. Last time I had brake trouble I went to Sekka, and I got part of the front brake replaced and a carry rack for the back of the bike for literally a fraction of the price of my break repairs at perry. read more

My bike broke down while visiting Savannah and we took it into this little shop to have it repaired. Unfortunately as it was a cheap Walmart bike it was going to cost more to fix than it was worth. The shop owner was very kind and offered me a deal on a new bike saying he would recycle the tires from my original one. I told him I wanted purple and he told me to come back the next day. I got a fair price on a super cute bike and he even had a matching basket. Two years later and it is still going strong. I would highly recommend this place! read more

They are lilke a mom and pop shop for bike rentals....broughton street is right in the historic area and river walk area, so the location is prime, the rental rates are perfect, when they could be much higher. I am pleased with the service from beginning to end....They made my visit to my possible new home very pleasing. ~Best regards from ohio! :-) read more

Rented bicycles today and the bikes were wonderful! I recommend it highly! The service was pleasant and and we were riding in no time!

I forgot to bring my bike lock one day when I rode downtown. I figured I would end up paying too much to get a new one in town, but I actually got a kryptonite lock at a fair price here. I have had trouble at rubber perry in the past, and plan on coming back here for my future bike needs! read more

I have always quality fast service from Sekka along with fair prices. They have helped me out in a jam a time or three! Thank you Sekka!

My stepson went there to get a new chain. The lady just threw the chain on WITHOUT measuring the old one. The back tire was so far back, it almost off the frame. This place sucks. read more

DO NOT DO BUSINESS WITH THIS ESTABLISHMENT. Service was absolutely horrendous. The bikes we rented were falling apart. I had to personally replace the chain while in the city three different times. And then the owner attempted to charge me for breaking the bike! Would not recommend to anyone. read more

Overpriced bike accessories, rude service, and non-existant aftercare. Such a shame nowhere else downtown sells inner-tubes, I never want to go to that shop again. I want to support local shops, but these guys do not deserve your business. read more