While this is second-hand information (my brother observed this, not me) I am having him read this…read moreto make sure I got the story straight. He has no ties to Fairfax other than me, but I do. I love this town, and I know that things like this matter to our community. My brother brought my vehicle in to Tinker's Auto on 7/21/2020 for an oil change and state inspection. It was the first time I'd brought a vehicle to them, but knew they were a newer business and wanted to support my neighbors. For full transparency, my car didn't pass inspection. They didn't charge me for the inspection either (which was a pleasant surprise and I really appreciated)! So this review has nothing to do with that. One of the owners, Nickie Tinker, was at the front desk. There are bags of locally-sourced popcorn that customers can purchase. Another customer was at the desk talking to Nickie about this while my brother was waiting, and Nickie starts talking about how when she was a kid, they used to call the burnt popcorn kernels "niiiii---- heads". She didn't actually say the word, but turned to my brother and said "What were they called?" She was trying to get my brother to say it for her. My brother, not wanting to engage, said "I have no idea what you're talking about". Nickie then half-said the word again, and said something to the extent of "We're not supposed to say that any more." After my brother recounted the story to me, I posted on Facebook to (my friends only) asking for advice on how to handle this. Someone evidently told Nickie about my plan to publicize my brother's experience. She called me via FB messenger twice on Sunday (7/26) before 9am, and then wrote me a message (see screenshots). It is clear that she doesn't remember what she said that day. But she does recount how that while she is not a racist, she does condone racist conversation in her place of business. If you don't take issue with this sort of thing, by all means, give these people your money. But if you expect better from your neighbors, maybe choose to have your vehicle serviced elsewhere.

This is the person claiming racism at this garage (Tinkers)and she wasn't even there to verify what…read morewas said.

The woman at the front desk didn't even acknowledge me for the first minute (at least) with me…read morestanding 3 feet in front of her. I wanted to start waving my hands around like "Do you see me?" She didn't look my way, she didn't say "I'll be with you in just a moment"...NOTHING! How do you completely ignore potential customers? Then when I asked about a certain service she said one price, then another that was 25% higher. Is she just making up prices? I'm not sure how people can stay in business acting like this to potential customers. I'll never be back despite them being conveniently located. I completely understand the other one star reviews. I'll be voting with my $ elsewhere.

Well, the person that left the far five star review is way off base, but I also see that it is…read moreseven years ago. If anyone is giving a review today, they would all be one star reviews as the past reviews indicate. I assume she is the owner, but as everyone else has said, she is extremely abrupt, unhelpful, and really doesn't care whether she gets your business or not! Warning people, try someone else as I am doing.

Just had my Balljoints replaced an they didnt have the correct tool so they took the tool they had…read morean modified it to work so now they have a special tool for balljoints for BMW's. It was a little longer then planned but that's because of the tool issue and finding two ball joints for my year. Either way they always have treated me right an are honest. That's the most important when having a car serviced. I'd rather know I need this an that instead of them just overlooking it for my pockets sake. I prefer safety over money anyway this is the 3 year they have worked on my cars and I recommend them to anyone who asks. I'm not saying they're perfect because it doesn't exist at any shop it's impossible so I don't care what anyone says they have always been a great company. If he can't do the work he will know of a place or two that he can recommend. Stay safe everyone

A great team! Easy to work with, awesome service! Reliable,…read morefriendly, informative & priced right! I came in on a Saturday morning and only had to wait a few minutes before I was taken in and before I knew it I had my car back!

Both my housemate & I have been going here for years. Both Boomer & Emil are honest people,…read morefriendly, & will tell it like it is. The work is done quick, right the first time, & if there's a problem with your vehicle, or something that you need to watch out for / keep an eye on for changes in sound, or feel, then they will tell you about it straight up. I've never seen either Boomer or Emil raise their voice in anger at any customer, either on the phone or to their face. I've been going here since 2009, & my housemate's been a frequent customer since the mid-90's. They do vehicle inspections by the book, so if something isn't right, they will tell you about it, & usually point it out to you in person so that you can see what needs to be fixed. If you ask around Milton, you'll see that this is a decent garage to bring your vehicle to. Don't just go off off the one nay-sayer here on the reviews.

Brought my car in for major work. Adam was honest, offered options, he was courteous and a good…read morecommunicator. I highly recommend this clean and honest shop to everyone.

From the owner: Since 2011, Auto's Edge has been serving our neighbors with all their auto care needs - where we…read moreare committed to providing the highest quality automotive and truck repairs, services, and diesel repairs and performance upgrades. We are a full-service, locally owned and operated auto repair shop and maintenance facility located in Fairfax, VT, specializing in general auto repairs and truck service. Our focus is on quality service and customer care and providing automotive and truck services with integrity, trust, and satisfaction.

I can't enough good about Dwight. He is one of the most hard working honest guys I know. My wife &…read moreI have been going to him for sometime now for all of our vehicles. He always goes out of his way to make sure you are helped. If by some chance he is booked solid he will come right out & tell you. He won't keep you hanging on. He will also steer you in the right direction to another mechanic so you aren't waiting. I remember my grandfathers & dad used to tell me honesty goes a long way. That's Dwight 110 percent! On another note Dwight's right hand man was Jeff. Jeff was a great guy top notch! I know it's been awhile now but RIP Jeff. I miss our talks at the garage. We sure had some laughs together my friend.

Great tire service!! Cannot say enough how they squeezed us in first thing in morning and the whole…read moreteam worked well together in the rain to make sure we were safe and on our way.

I went for an inspection of my car. because I needed a tire it cost me over $200. I went up to…read morethe counter and they put a sign in front of me that said they charge and extra 3% for credit cards or debit cards!!!!! this is highway robbery!! Luckily I have a checking account and luckily there was enough money in it to pay, but what if I didn't have that? I would be paying an extra 3%!!! and....I went twice and not once did anyone in the entire place give me a smile. they were like zombies. I will never go there again.

Do yourself a favor. If you had any thoughts about using this guy - DON'T! He never returns calls,…read moremakes appointments and doesn't keep them them makes excuses as to why. Extremely unprofessional and not sure how long he has been in business but he won't be much longer.

From the owner: Rainville's Collision & Repair Superior Quality in Collision and Mechanical Repair Family Owned…read moreand Operated Working with the local community for over 25 years Maintenance and Repair Charging Systems Diagnostics Shocks & Struts Complete Exhaust & Brakes Tires-Computer Balance A/C Service Used Cars VT Inspection Towing Full Line Collision Repair

Awesome. I have friends that drive 20 miles to get their work done here b/c these guys are cheap,…read morefriendly, and best of all, HONEST. I swear by these guys.

Excellent. Always professional and courteous!! We have purchased a number of vehicles from them…read more Always satisfied!!