Great shop, best at what they do, short wait times, appointments easy to book, repairs done right…read more Prices are great.

These people are nice and seem to know what they are doing. However they convinced me I needed…read moreservices that my car did not need and overcharged for the amount of work they actually did.

This mechanic has been great so far. We needed something reattached on the under side of our Mazda…read moreand they fixed it without issue. The big win was being able to make an appointment online and communicate via text. That is so rare and it's very appreciated!

I think their prices are high and was disappointed at their unwillingness to road test my car after…read morea repair. It doesn't inspire confidence. Every mechanic I have ever known in over 25 years always road tests a car after they touch it.

I like these guys. No bullsh*t, no frills, straight up good work and very efficient. I've used them…read morefor collision work and other maintenance with excellent results. They hire very good techs.

Friendly and efficient. Quick service. I will return for other services. Made the annual inspection…read moreeasy.

I was told yesterday that I had a nail embedded in my tire and since I am at least 150 miles away…read morefrom home it was in need of attention. Being Sunday not many places open for tire repair , but VIP was open. Staff were friendly , knowledgeable and helpful. I asked if it needed to be fixed and he recommended it due to the fact of my lengthy driving on the tire and causing more damage causing me to pay a bigger fee to repair it. I definitely recommend this business and will return for future needs.

Really appreciate the awesome service and support from the team at VIP in Burlington. Had an issue…read morewith the tire light coming on after hitting a pothole while on a long drive. Great guys! They were responsive and generally awesome during what seemed like a busy time in the shop. Their support of make-a-wish foundation is an added bonus.

DO NOT GO HERE. Our goal was to get a car fixed and support the local women run business. My son…read morebrought his Subaru to Girlington with specific instructions to please check cylinder 3 for misfire and replace plug/coil if needed. What he received was a diagnostics bill for $262.50 and an estimate for$ 7151.50. Way to stress out a hard working young student during finals. Thank god we found Brian's Garage. They saved the day, gained a loyal customer. UPDATE: Invoice #61148. I did call the next day and spoke with Braxton and Naya. We simply wanted the coil/plug replaced to see if that would get my son back on the road. Not only did your team state they would not replace just the plug they also refused to let my son take the car until we paid the diagnostics, we paid even though your website specifically says "Complimentary Diagnostics." By the way, Brian's replaced the plug in cylinder 3 and the car has been perfect since.

I dropped off the car for a state inspection and to get the battery replaced. When I got the…read moreinvoice, there were five additional services listed totaling a little over $1,800. I had the chance to reject them, but it felt like a pretty aggressive way to try to upsell. After I approved only the necessary services, I got a notification later in the day that they had to add one more item to the invoice, a replacement mass airflow sensor. And I couldn't reject it if I wanted to pass the state inspection. I'm pretty skeptical that it was actually necessary, and if it had been included before I'd approved other charges, I'd have felt like I could get a second opinion at another garage. They had to order the mass airflow sensor, so I got my car back in the mean time. When I tried to drive it the next day, I got a warning "Check Hybrid System - Stop Vehicle in a Safe Place." When I stopped at a stoplight, the car wouldn't drive until I turned it off and back on again. I couldn't take it back to Girlington Garage because they'd closed for five days for some company event. I took it to another garage, they ran a diagnostic, and based on the results, I'm pretty sure it's related to Girlington fiddling with the mass airflow sensor. Honestly, I feel kind of scammed. The prices are really high, I feel like they tried to sell me things I don't need (and partially succeeded), and I got back a car I couldn't drive for five days. I will say, the Service Manager, Nya, seems really great.

Great service, literally, reasonable prices, they go out of their way to find cost-effective…read moresolutions to problems faced by ooder cars. Have never in my 67 adult years have I encountered a finer shop.

The mechanics are nice guys but sorry, Kristen at the front desk has an attitude. She consistently…read moreacts like she can't be bothered. The last time I dropped off my car, there was a younger taller woman who was cheerful and friendly. What a breath of fresh air she was. But when I picked up my car several hours later, it was back to the gloomy dark cloud named Kristen.

I had unexpected nail in one tire night before 1000 mile road trip at 4:45pm. Hearing this, the…read morestaff stayed to investigate issue and subsequently replace all 4 tires (which was needed anyhow). They stayed after normal hours to ensure my safety on the trip and were pleasant, professional and thorough. I'd stopped at 2 other places before this shop and they weren't concerned about my plight or the need to address it. Happy to give this sale to a store who has integrity!

If you need easy services done, VIP is a fine option but expect a long wait. The first time I used…read moreVIP I waited 2 hours for an inspection. I assumed it was just a busy day, but then both times my tires have been changed over they took a full day to do it, even when I said I needed my car earlier. Their communication and customer service skills can be improved.

Great service, knowledgeable and pleasant folks to work with. Always leave happy with the job.read more

I've known Mike for over 20 year's. When I heard he started his own business. I knew he was the…read moreperson I could trust to take care of my vehicles. I own a 2007 Toyota Tacoma, with 141,500 miles on it. I drove it over to Mike. And in 2 days, it was was running and operating like the day I drove it out of the dealership! Great service, reasonable rates, honest folks!

Called on a Saturday in desperate need of four new tires mounted and, balanced as my current tires…read morewere showing the wires. Although they were busy and booked for the day, they got me in within the hour, and did it cheaper than anybody else quoted in the surrounding area. When I arrived, all the bays were full and they still managed to get it done right out in the yard.Very friendly and professional, but most importantly, extremely knowledgeable. They made sure to tell me everything that they found that was not good, but did not try to upsell me at all. They also contacted VIP tires although they were booking out for weeks they were able to get them to get us in the very next day for an alignment. we will definitely be going back for future services. 10 out of 10 recommend

Justin and his team at TJ's hooked me up big time. I came into town from 300 miles away on a…read moreSaturday night and the next morning at the hotel I found that I had a flat tire. Being a Sunday I was lucky that I was able to find a shop that not only was open, but who was able to help me! Justin was able to fix my tire quickly and get me back to the weekend, and at a great price. He was a pleasure to deal with, and I would definitely recommend TJ's without reservation to whoever may be in need of auto service in Burlington!

Despite listing their Saturday hours as being open until 1pm and refusing to take reservations for…read moreoil changes, they consistently refuse to take vehicles for oil changes after 11:45 on Saturdays (even when there isn't a long line). This has happened to me on multiple occasions. It's deeply frustrating for people who work insane hours to take the time to drive over (with plenty of time to spare), only to be told in a very brusque manner that they aren't accepting any more cars. It should be noted that other locations don't seem to have this problem- it seems to be a quirk of workplace culture specific to this particular location.

Fast friendly service, it's a great price the employees are really helpful. They let you know if…read moreyou cars needs attention. I had no idea my rear wiper was completely falling apart. They replaced it in 10 mins. Highly recommend this place