Gayl the receptionist is extremely rude! I loved my technician and the treatment worked wonderfully. However Gayl made me cry. How does someone like that even get a person-facing job? I decided not to come back just because of that acidic woman. You should consider going elsewhere if you want to be treated like a person. read more

I have been a loyal, paying customer for three years, but I can no longer tolerate the consistently rude and dismissive attitude of the front-desk receptionist, Gayle. Whether over the phone or in person, her impatience and lack of professionalism in handling basic inquiries are unacceptable. I have brought this issue to the attention of Dana Elise, the owner, both in writing and in person on two separate occasions, but no action has been taken to address it. This poor customer service is detrimental to the overall experience and undermines the quality of the treatments. As a result, I have decided to take my business elsewhere. read more

If you're looking for experts who know how to effectively provide electrolysis (so hard to find in L.A.), book an appointment at Dana Elise Solutions. Dana is kind & professional, and she works quickly to zap as many hairs as she can during the session. The treatment room is cozy and everything is clean. The prep and post-care instructions are easy to follow (note there are a couple of things that you'll need to purchase but a little goes a long way). I love that there is no upselling yet she will provide recommendations if asked. Plus, there is plenty of inexpensive parking across the street. An incredible electrolysis experience! read more

Love this place. Professional, efficient, clean and quiet. Friendly staff and they work with ur schedule. Trans and nonbinary are very welcome. Great electrolysis treatment read more

Trans girl here. I just got back from a four hour electrolysis session with Ivy (and lidocaine injections administered by Amy). I am blown away by how much fun I had, and how safe and cared for I felt. Electrolysis in inherently not a fun activity. Lidocaine makes it painless which is invaluable in what can be a two year process. Alongside the trans journey which is beset by emotional etc challenges and which requires serious patience, the idea that I will get to be on this journey with Dana Elise is exciting. I expected to listen to music or podcasts the entire session, but instead Ivy and I nattered along like best friends for the duration. I have been elsewhere. I wouldn't recommend going anywhere other than Dana Elise. read more

Extremely lazy/set me several months back with vagina surgery prep; untrustworthy/fabricates information; the couple of nice things Dana did was offset by her co-owner being vicious with me read more

Once I call she was ok answering my questions and book me to an appointment, one week pass she call me to cancel my appointment without reason, I fell like they are arrogant. read more

Dana has been awesome to go to for my electrolysis needs! She's on top of scheduling, ensures I have what I need and feel comfortable during our sessions, and clears my problem areas pretty quickly. Parking is pretty straightforward with a 2-hr free lot across the road. I recommend! read more

Life-changing service!! I tried electrolysis several years ago with another aesthetician and it was too painful and ineffective. But going to Dana has been life-changing. Unlike most, she offers lidocaine injections making it a completely painless experience but most impressive are the RESULTS. I've only gone three times but the difference has shocked and delighted me. I suffer from PCOS and honestly didn't think there was a solution to my problem until going to Dana. Wish I could give 6 stars. read more

Best hair removal experience I've ever had. Staff is lovely especially DANA she is amazing, gentle and kind. I suffer from a ton of facial hair, she has helped boost my confidence with only 5 visits I have little to almost no facial hair! You are always comfortable in her chair. You even get to choose the music y'all listen to!! 10/10 would recommend. read more

She's a miracle worker! Caring, delightful and a true professional! Obliterated my unwanted hair in 6 sessions. Highly recommended!

I was so happy to meet Dana Elise and her amazing staff in Beverly Hills. I am a Transgender woman and I did an Electrolysis on my lower part. She really explain thoroughly what she will do and what will be the outcome of it... bingo! Its so amazing! Their office is located in N. Bedford Beverly Hills and its so nice, clean and smells good. I would be happy to recommend Dana Elise Solutions to all of my friends and to my LGBT Community. She has a Magic Hands. P.s This review is on my own will because I just love the results of her work. read more

Dana Elise Solutions - Happy to be at Dana Elise Solutions - Skin Care Near Me - Beverly Hills, California

Dana Elise Solutions provides an incredible, much needed, medical service to the underserved, under-recognized trans community with grace, professionalism, and sheer kindness. There are few electrolysis providers in Los Angeles for the LGBTQIA community. Dana Elise works with most all insurance companies and understands the navigational tools needed to get you the services provided. Her staff is welcoming, kind, jovial, and - gentle. Her staff understands the journey, as many of them are trans themselves, and have worked with the community for 20+ years. In my journey of transitioning, her office is the only place where I feel truly welcomed and treated with respect. I look forward to the appointments. Dana and her staff have become friends. My only wish is that Dana would have a workshop to teach the medical community how to deal with trans people. The secret recipe is kindness, Dana and her staff treat you actual human beings. Her office is a beautiful much needed act of community service for which I am eternally grateful. read more

I been coming for electrolisis in face and bikini area and this establishment is been impecable with their services. Are very proactive with clients time, very meticulous and fast speed work and very good pricing. I been in other laser and electrolisis business and none can't compare with how proactive and accretive are with service. Very impressed and satisfied. read more

I need a makeup remover as soon as possible on Saturday morning because I have a pretty on Saturday evening and I will like to know if you can make it not only me we are like 17 people because am the director of my company I want you to get back to as soon as possible today read more

Love these guys. Super friendly, professional, organized, everything! I've been going for a few months now and I'm always excited about my next visit read more

I have been getting Electrolysis done in preparation for surgery and removing hairs that were cursed on me because of my previous hormone. Dana and her staff as truly been amazing. The sensitivity of the situation, understanding what is needed by the doctors, and giving the client what they seek is way above par. I do not see how anyone should or could give this facility anything less than 5 stars. I truly see myself returning in the coming months for more of the work I am needing to get prepared for my surgeries. Thank you to the full staff. read more

I love all kinds of beauty and well-being services, but nothing has boosted my confidence as much as getting electrolysis done -- and Dana is a master. She's been doing is for many years so she's super skilled and fast. On top of that, the entire office is wonderful; everyone is always smiling and laughing, it seems they really enjoy their work and seeing their clients. read more

I had an 11 appointment, and was told to arrive at 10:45. I arrived at 10:45 to the address that was provided to me. When I called because I couldn't find them, the owner kind of rudely said "didn't you read my text?" The next thing I know, she texts me apologizing that she sent the wrong building number... (she originally told me 415 when they are in 450). When I go to their suite, there's a sign on the door to go to a different suite. Once I finally get there it's 11, and the paper work took about 15 minutes so we didn't start until 11:15. The electrolysist was very slow and stopped a lot while she talked. Then at 12:00, she stopped and said "well that's an hour". It wasn't really, it was only 45 minutes (and probably less if you subtract her talking breaks). When I questioned her she said that she isn't allowed to work into her lunch. She put some cream on but did nothing to close my pores. When she charged me ($145 for the hour), she did it incorrectly and had to quickly find someone to refund it back to my card. The lady who helped her didn't know how and "was just guessing". I had texted the owner hoping to make another appointment to give them another try, but she never got back to me. After typing this, I'm glad she didn't because I do not want to go back to this unprofessional place that is a rip off. read more

I love this place! You are very lucky to be on this page, you've just found the best electrolysists in town! The place is professional, spotless, relaxing, comfortable, and all of the electrolysists that work there are awesome! I see Dana and Gladys mostly, they are both wonderful caring women, but also both highly advanced master electrolysists, absolute experts! I've been coming to Dana Elise over a year now, I tried 3 other electrolysists before Dana, and I wouldn't go to anyone else but Dana or electrolysists that work with her now. Make sure you make your next appointment when you leave, they are always booked. But if you need to absolutely get in, Dana will go above and beyond what she can do, to try to get you in. The service and care here is just top-knotch - truly the very best! read more

Their only concern is with volume and not quality of care. One of the technicians scarred my face working far too aggressively and it has taken months of prescription scar creams and laser treatment to fix. When I told the owner, I recieved little more than an apology "that it happened to me", but no apologies for how her employee Mai did it to me. Also, one of the other technicians has photos all over Facebook in MAGA hats wearing a Trump flag as a cape. If you're looking for any of this, it is right here. read more

Horrible customer service from Dana Elise. She's unprofessional and rude . She jumps to conclusions and is very passive aggressive.

Everyone here is just awesome. I am a disabled transgender veteran. The local Veterans Administration does not offer elecrrolysis services in house. They directed me to go through the Care In The Community Network of providers. I was unable to find any providers in the Los Angeles area that were in the network. So I started calling studios in the LA area to ask if they would apply through the VA to be providers in the VA's Care In The Community network. Dana Elise Solutions immediately offered their support by applying. The studio then elected me as a recipient of some pro bono electrolysis services to help me as a veteran and show their support. I am truly grateful to everyone at the Dana Elise Solutions studio for all that they have done for me and everything they are doing to help other transgender veterans. Their staff is always friendly and thorough. They have always made every effort to ensure that I am comfortable and informed about the work being done. I look forward to my sessions. read more

I had the opportunity to meet both Dana and Karen. They were both wonderful and so inviting and professional. I am a transsexual client and they both are very sensitive to the issue. They treat me kindly like any other client. I worked with Karen for my electrolysis and she's amazing! A few times I had to take a little breather and she was very patient with me. They were thorough with their explanation on what was going to be expected. The office is in Beverly Hills and extremely clean and well kept. Karen and Dana are very caring and not the rush type. I vouch for them for the transgender and all other communities that need to have electrolysis done! Also, I had laser hair removal done prior but being tanned skinned naturally I cannot do laser in sensitive areas without burning! PS. They did not ask me to write this review or offer any incentive. I took the time to write this because I really liked their service! Go Karen and Dana! read more

I'm trans and I've been going to Dana for a few months now for electrolysis. She is wonderful. A friend recommended her to me, but even still I was really nervous to get started. After the first visit, I knew I had found the right place. Dana is so professional and I was comfortable with her right away. And she's fast! I bring movies to watch on her blu-ray/dvd player while she works, though sometimes we end up just talking instead for hours. I would recommend her to anyone. read more

On behalf of my significant other- A year and a half later Dana is still incredibly professional and attentive to detail. Both qualities that are difficult to find in this business. Dana is located in Beverly Hills, her newly designed office is clean, inviting and makes you feel right at home. She herself is usually sporting a bright red lip, and a smile. In her ongoing care I've had successful hair removal. Despite the discomfort I've experienced at other facilities, Dana's methods and expertise make for a less painful treatment. Karen is also at the facility. She is sweet and helpful. I've had the pleasure of a facial treatment in which Karen took lead. Her soft hands and soothing voice allowed me to drift off despite my anxiety. Dana offers a multitude of services to rejuvenate and keep your skin looking young and healthy. Since entering her office she has become someone I truly confide in and I firmly believe that under her care you will feel the same. I highly recommend her services to anyone. read more

Fabulous neighborhood, modern professional office. Warm friendly very experienced staff. Dana is the fastest gun (electrolysis) in the west ! Very Trans friendly. And they have NetFlix!! read more

After a questionable experience at another spa, I was happy to have found Dana Elise Solutions. The staff is professional, informative, calming, transfriendly and very supportive. I continue my accelerated electrolysis treatment (two electrologists working on me at the same time) with Dana and her other electrologists who work very quickly and gently as to protect and preserve the integrity of my skin which I truly appreciated. I received after care instructions and she checked up on me every couple days to make sure I was healing properly. I couldn't ask for better service and would give her 10 stars if I could. Thank you Dana Elise Solutions for helping me on my journey to me! read more

Dana is the best, I've been going to her for a while now and I just adore her! She's great at what she does and makes even an uncomfortable process like electrolysis totally bearable... And even something I look forward to. We gossip while she works and next thing I know, we're finished! I'd highly recommend her for anyone who needs hair removal and can't get laser due to tattoos, like me. read more

Been coming here for electrolysis most of the year and have had great results so far. Dana is absolutely wonderful and so is her staff, ready and willing to help whenever possible. Great conversation, extremely comfortable, laid back and all around pleasure to be in! read more

I have been seeing Dana Elise for over 2 years now for electrolysis on my brows, lip, chin, nether region and I have to say she is a consumate professional, is on time, totally reasonable in every way and great at getting permanent results. She's a pleasure to work with and has become more than just a just a service provider to me. read more

Dana Elise Solutions is a must if you're looking for a great facial. Each treatment is selected specifically for you, not your ordinary spa 'one size fits all' experience. Expect a clean and relaxing atmosphere where you can unwind and leave looking and feeling amazing. Monthly memberships are available and really save you money if you're serious about skincare! read more

Dana is amazing! I saw results already within 2 sessions. She works very fast and knows exactly what she is doing. Would highly recommend!

What can't I say about Dana and everyone else in the office!? I found This place through a friend that recommended this place in preparation for gender surgery (vaginoplasty). They're super busy so it takes a little patience to get in but once I got there I had my first appt with Karen. She was so lovely and sweet and made me feel very comfortable even tho the area to be worked on made me feel very uncomfortable. Shana the nurse who does the lidocaine injections (which are a must!!!) is the sweetest woman ever and made me feel comfortable. My second appt and for the rest of my appts Dana suggested a double team appt to ensure I would be completely hair free in time for my upcoming surgery in just over a year. She made sure I had appts every 4 weeks on the dot all the way till my surgery which was aug 2019. Dr Garcia did my surgery and he said he hadn't seen such clean thorough work in a while!!! And even post op I was completely hair free!!! Thank you Dana, Karen, and Shana for helping me through some of the most difficult parts of my journey I truly couldn't have done it without your talent and dedication to perfection. I am still friends with everyone from the office and will be returning for other hair removal. I also do Dana's hair now! Lol. read more

This is so calm and tranquil. Dana and Fern are so knowledgeable. Best place for professional comfortable electrolysis.

I got electrolysis done on my face here and the entire experience was perfect. I got the process done by Deb who was very friendly and efficient and made my hair removal extremely pleasant. This review is short because, honestly, there's not much to say other than that it was 100% fantastic with no issues. read more

I've been going to see Dana and Karen for a long time now and they are absolutely wonderful! The environment in the office has always been warm and personable, and they really treat you like family everytime you come in. If you have any concerns or questions they are always so understanding and do their best to accommodate. They also go out of their way to make sure you're comfortable. Every appointment with them has always been professional and we always have such fun conversations! And an added bonus, across the street, there's free parking for the first two hours! I always recommend this office whenever someone is in need of electrolysis. read more

This is the best place to go get your unwanted hair removed permanently. The electrologists are the best around and passionate about their work. Im a transgender going from male to female. Im passionate about my transition to womanhood and so I seek doctors and electrologists who are passionate about their work, experts in the profession and simply the best around. This is not opinion, give them a shot and you will see. read more

Dana and her team are AMAZING!!!!!! I would never trust anyone else to do electrolysis on my face. She is so careful, so sweet, and so gentle. She really knows what she is doing. Would forsure recommend her or anyone in the office. They are the best!!! read more

simply amazing staff i love you forever thankful and grateful to team dana for being part of my journey you guys played a very important role and you made me feel so love bed and comfortable very clean clinic very skilled staff sweetness over load special shout out to my earth angels gladys cece karen fern and shane. queen dana is beyond awesomeness read more