1. Sabrena Smith and Associates

    1. Sabrena Smith and Associates

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    Los Angeles, CA

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    Sabrena Smith and Associates

    4.7 (44 reviews)
    ModerateHair Removal
    Open 8:00 am - 5:00 pm

    By appointment only

    Updated 2 months ago

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    Textured skin on top lip

    Please save yourself the trouble of this service. While I genuinely like Sabrena, I've had so many issues here. I began looking into laser and electrolysis, and started this service in August before anything else. Sabrena had me in the next day and the rushed process should have been my first red flag. When I arrived, she was nice but upon signing contracts, I seen that I had to waive my rights in case her treatment resulted in scars. Frightened, I asked her directly about the treatment and if it was common to scar (my face has always been silky smooth but I have thick coarse hair), she told me "There's always a risk but I've been doing this so long you'll be fine." Well, she looked at my facial hair, I told her would she recommend me to do laser first to remove most of the hair, she said "this is the best service" and immediately began. I wanted to do a test patch to see how my skin was to react, she told me no and that she decides that SHE wants to go immediately for the upper lip and chin because "that's the area where people see first." She found herself doing the left side of my mustache and the right side of my chin (YES, HALF AND HALF). Her treatment was ONE OF THE MOST PAINFUL EXPERIENCES OF MY LIFE, but the hair was gone and since my face was halfway done, I felt obligated to go back. I noticed that I had raw flesh in certain areas after treatment but assumed I would heal. This was the first of many sessions. Over the next few sessions, I noticed that my skin looked TERRIBLE especially on my upper lip (reminder: my skin was always flawless) and I always took to google to make sure my skin was going to heal, many people online said yes because "electrolysis rarely scars." Over the next few sessions, I repeatedly told Sabrena about my insecurities with the treatment. As with Google, I changed the verbiage- quoting "hyperpigmentation/discoloration/scarring/pitting" WHATEVER it was going on with my face due to her treatment, she gaslit me and told me she "didn't see anything," and quoting that it always looked and healed really nicely." I knew this was a blatant lie but I still held out for hope. She always said "let's clear up that hair and my you attractive," as if I'm already not even decent looking as is. On one occasion when I told her I was nervous about treatment and what's going on, she said "do you want to look younger or not?" looking younger was never my goal, as I look young as is. I don't care to look like a teenager, my goal was to get rid of my thick facial hair that I've always had to appease my gender fluidity. I always talked to my friends about the visible scarring and they agreed that it didn't look right. I finally found the right trigger word: texture. My face had gained a new texture directly caused by Sabrena's treatment. During my final appointment, as well as over $1000 later. I told her to be completely honest with me and this texture I have on my lip. She said "it's the space where I removed the hair follicle," I left- finally satisfied that she acknowledged that there was INDEED something wrong with the treatment area. Then I realized that too was a lie because I previously waxed my face before ever seeing Sabrena and again, it was always smooth. I haven't seen her in more than 3 months and my skin has yet to make a recovery. It looks terrible (to me) even with make up, the texture is there. Electrolysis is painful, strenuous, expensive, and a very long process. I never cared about how others view me, only how I view myself. I'm still hoping my face recovers, it's one of my few insecurities and I would have rather dealt with stubble than whatever Sabrena did to me. Save yourself the time and money: get laser removal first and AVOID Sabrena at all cost. Zoom into pictures to see, red hat is before sabrena. Bedroom is after, the texture is much more noticeable in person. Especially to myself

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    Page 1 of 2

    Ask the Community - Sabrena Smith and Associates

    Review Highlights - Sabrena Smith and Associates

    I'm very precise about what i want from an electrologist and Sabrena really listens to your concerns and needs.

    Mentioned in 10 reviews

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    LA Beauty Skin Center

    LA Beauty Skin Center

    4.7
    (2.4k reviews)
    5.4 mi
    $$
    14 years in business
    Certified professionals

    I absolutely love my visits to LA Beauty Skin Center! From the moment I walk in, the staff makes me…read morefeel welcomed and comfortable -- the space is clean, professional, and so calming. They offer such a wide range of services, from laser hair removal and facials to advanced treatments like Morpheus8 and injectables, and every experience I've had has been top-notch. The team is so knowledgeable and attentive -- they take the time to explain each procedure, answer all my questions, and make sure I feel confident and cared for. Whether it's laser treatments or a rejuvenating facial, the results always speak for themselves. What I love most is how personalized the care feels -- you're not just another client, you're genuinely treated like a VIP. I highly recommend LA Beauty Skin Center to anyone looking for quality skincare and beauty services with outstanding results!

    Do Not Come Here For Face Laser Hair Removal!!!!! Unless you want to loose your eyelashes for…read moreseveral months... * I purchased a 6-session full face laser hair removal package. * The first session was fine and my skin had no reaction. * The 2nd and 3rd sessions weren't pleasant as it caused redness and small bumps that turned into whiteheads lasting several days. Yikes. * The 4th session (the worst and last for me) was done by an inexperienced nurse who accidentally targeted my eyelid/eyelash area with the laser. * This caused significant pain, tearing, and irritation, and part of my eyelash was burned/cut off by mistake!!!!!. * Her reaction was unprofessional when I pointed it out. * I immediately reported the issue to reception. * I was later connected to a remote nurse/clinician via video call, but the response was dismissive and unhelpful, suggesting castor oil and saying it would regrow. (yay for me ;) 5 months I hardly got to regrow my lash) * No proper care, apology, or resolution was provided. * They contacted me twice afterward: the first time I was unavailable, and the second time the caller was speaking in a loud and aggressive manner, so I asked to be contacted another day as I was not willing to continue the conversation in that tone. * It has now been several months with no refund, no resolution, and no proper communication from the clinic management. I unfortunately only took a picture right after the incident. After that the eyelash fell out & only grew back several months after (with intense care) but I didn't take any photos during that time. Summary: Very inconsistent experience, not suitable for sensitive skin, and poor professionalism, skill level, and customer service throughout. I absolutely do not recommend.

    Photos
    A space designed for your ultimate comfort and care.
    A space designed for your ultimate comfort and care.
    The perfect blend of elegance and expertise.
    The perfect blend of elegance and expertise.
    LA Beauty Skin Center

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    Misarang Beauty

    Misarang Beauty

    4.8
    (1.6k reviews)
    3.7 mi
    $$
    Free parking
    Available by appointment

    Late review, but I came in January to get some moles and seborrheic keratosis removed from my face…read more Went in before in October to test out the service and liked the results and needed a follow up. Because I came in previously, they gave me a good price to do my entire face. Overall went well and they iced my face for me after since I had a long drive back. I did have hyperpigmentation for a couple of months after but now it is mostly clear. It looks more like faded freckles but I don't mind considering I had so much on my face they had to remove. Only two moles came back but doesn't bother me. Overall impressed and would come back and recommend to my friends.

    I've had a really great experience here for both laser treatments and facials. I originally came in…read moreto help with post-acne marks and rosacea redness, and I've definitely noticed improvement from both services. The facials are especially relaxing -- they include a great massage, and the staff always takes the time to ask about your skin concerns and goals. They also give thoughtful recommendations on products and ingredients that would work best for your skin. Another nice bonus is that if you purchase a package, they'll sometimes include a complimentary facial or laser treatment. Overall, the service is professional, welcoming, and effective. I would definitely recommend this place!

    Photos
    3D skin analyzer
    3D skin analyzer
    Introducing Our Newest Skin-Lifting Technology: 10 THERMA! 
We're excited to launch our brand new laser machine - 10 THERMA, FDA APPROVED
    Introducing Our Newest Skin-Lifting Technology: 10 THERMA! We're excited to launch our brand new laser machine - 10 THERMA, FDA APPROVED
    What it treats:
 Sagging skin
 Fine lines & wrinkles
 Jawline & neck laxity
 Overall skin firmness

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    What it treats: Sagging skin Fine lines & wrinkles Jawline & neck laxity Overall skin firmness
    LaserAway

    LaserAway

    4.0
    (359 reviews)
    5.4 mi
    $$$
    19 years in business
    Certified professionals

    I was looking into eyebrow tattoo removal and LaserAway got back to me right away, which I really…read moreappreciated. In particular, Mariah, the agent who called me, was so kind, helpful, and informative throughout the entire process. Even after it was determined by the LaserAway nurses that my eyebrows were not the best fit for their services, she took the time to answer all of my questions and really broke everything down for me in a way that was easy to understand. Overall, I genuinely appreciated the transparency and efficiency of LaserAway, instead of being pushed into something that might not work well for me. Mariah gave me a great first impression of LaserAway and I would definitely reach out to them again for any other cosmetic services in the future!

    Horrible experience. Trust all the other reviews when the customers say this is a SCAM and there…read moreare little-no results. Ive been coming to this clinic for nearly 2 years and have spent thousands of dollars, for nothing but bad service and desperate sales reps who have no customer service skills, no consideration for patients, they literally don't prioritize anything other than trying to add on services to get a few extra crumbs of commission. Raichel is beyond unprofessional and even worse, will literally lie to you about something she said directly to you. The entire front desk staff are simply unpleasant with nasty attitudes unless it's time for them to try to get you to purchase more services lol. Not to mention they are extremely unorganized and on several occasions have scheduled me for dates/times weeks in advance, then called me the day before to say they have to cancel because they aren't going to be able To service me. At the price point these services cost and what you have to endure during them, please do yourself a favor and go elsewhere. I can't speak for LaserAway as an entire corporation, but this location in particular should definitely be avoided.

    Photos
    LaserAway
    LaserAway
    LaserAway

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    Cleopatra Medical Aesthetics

    Cleopatra Medical Aesthetics

    4.8
    (210 reviews)
    3.1 mi
    $$

    This medical spa was recommended by a friend , that has been there several times. She's had…read morewonderful success and results from the treatments. I would highly recommend them . The staff is professional, Courteous, kind and caring. Never felt rushed or stressed. They explained as they went along and made sure you were comfortable thru out treatments and manage expectations. I flew in and spent 2 days for back to back treatments. They were very accommodating and mindful of my schedule. Will definitely comeback !

    What needs improvement: 1. Accountability for appointments 2. communication when Cleopatra needs to…read morecancel 3. Staff professionalism. Chloe from Cleopatra confirmed a telephone consultation appointment with me for Monday 5:30pm and but didn't not show up to the appointment. No appt happened. Cleopatra called one time (see call history screenshot in red font) ONLY AFTER I asked via text message if they were still going to make it to the 5:30pm phone consultation appt, since I had not yet heard from them after 5min into the appt time. After I texted, they dialed my number for only for a few seconds (you can tell it rings only once and they hang up just to make it look like they tried), I called back right away within seconds 3x and texted but no response. Never heard from them about cancelling or rescheduling. Highly unprofessional and no accountability. They offer cheap services so they get lots of customers who are trying to save, that's why they have no incentive for customer service or taking in new customers like myself. Attached a photos of our text messages and phone call history.

    Photos
    Ultherapy skin tightening and lifting promotion
    Ultherapy skin tightening and lifting promotion
    Front Entrance
    Front Entrance
    Laser Toning before & after

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    Laser Toning before & after
    Shiny Laser Skin Clinic

    Shiny Laser Skin Clinic

    4.7
    (604 reviews)
    2.8 mi
    $$$
    Certified professionals
    Offers customized solutions

    First, I want to explain that I have had a previous treatment for my dark melasma spot on my face…read moreand paid a lot of money hoping to get it lighter and hopefully removed. This did not happened and actually got darker for some reason but the staff assured me that paying the extra money they were confident in my melasma disappearing. After that horrible experience. I found Shiny laser. My experience here has been really nice. The owner and Christina are very sweet and helpful and after my first visit my melasma has been noticeably lighter and the pigment on my face seems to be breaking apart and slightly disappearing. I am very happy with the results so far, I have 3 more appointments to go but, I am very happy and shocked after 1 visit my dark spot has gotten lighter. Also, the package cost has been significantly less compared to the other clinic where I received treatment. I regret and only wished that I came to Shiny clinic sooner. Thank you so much to everyone at Shiny laser clinic!

    I've been going to Shiny Laser and seeing Debbie for almost 11 years, and there's no one else I'd…read moretrust with my skincare and aesthetic treatments. Not only are Debbie and her team incredibly skilled at what they do, but they're also refreshingly honest about what you do and don't need. I've never felt pressured into a treatment. Whenever I've asked about injectables or procedures I was curious about, Debbie and her team have always taken the time to thoughtfully explain my options, provide their honest recommendations, and even suggest alternatives when appropriate. Shiny Laser's pricing is also very reasonable. While you may find cheaper options elsewhere, the level of expertise, quality of care, and results simply aren't comparable. Appointments are easy to schedule, and for routine treatments like Botox, I'm often in and out in 10 minutes. If you're looking for the latest Korean skincare technology, experienced providers, fair pricing, and a team that genuinely has your best interests in mind, Shiny Laser is the place to go.

    Photos
    Shiny Laser Skin Clinic
    Shiny Laser Skin Clinic
    Vbeam perfecta

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    Vbeam perfecta

    Sabrena Smith and Associates - hairremoval - Updated July 2026

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