Dealership rating: After visiting 10 different dealerships…read morein CT from Toyota to Mazda to BMW etc., the sales team was by far the most honest and hardest working of the lot. Every car dealer will make money, but this dealership will work with you.

Well I am going with five stars here for the sales department. Don't know why a few others had…read moreproblems. I did have a couple hiccups but vigilance and knowing what you want go a long way. Persistence in negotiations helped. Salesmen were knowledgeable in the vehicle and accommodating to all my questions. Patience with the customer is a good trait to have for repeat business. Finance part went smoothly, a quicker and easier than I expected, and my terms were better than the bank had given me. Although you can't beat zero percent.

Yesterday, today and tomorrow…read more I have been a semi regular customer at their service department for a decade because the owner has been able to balance quality service with reasonable pricing. That is no longer the case as I recently discovered. Yesterday (Feb, 2024) at Star Auto it cost me $39.99 for a regular oil change. Today (July, 2024) I went to Pep Boys and it cost $35.99. Tomorrow if you go to Star Auto expect to pay $82 plus taxes and fees per a sign posted in their service department. Yesterday (Sept, 2023) the cost of tire rotation at Star Auto was $19. Today I had my tires rotated at Star Auto at a cost of $32.55. Tomorrow I will be heading to Pep Boys where there is no charge. Yesterday (Sept 2023) my wife had a synthetic oil change at Star Auto for $89.95. Today (July, 2024) my wife had a synthetic oil change for $78.68 including taxes at Pep Boys. Tomorrow if you go for a synthetic oil change at Star Auto expect to pay $115 plus taxes per a sign posted in the service department.

I love this dealership! I have purchased the last 3 of my vehicles here and this is the only shop…read moreI use for my personal vehicles and family as well. The sales people are amazing & the Finance Manager Liza is the best there is. The mechanics and service department top notch.

I just purchased a new truck from Josh and all of the friendly people at Robert's. My search for a…read moretruck consisted of many dealerships, and i eventually went to Robert's on the recommendation of a coworker. I inquired about the truck online, and all of the negotiating was done via email. Josh was transparent, honest, and extremely helpful in every single aspect of the process. I am personally a numbers/breakdown guy, and he consistently broke down the new deal each time we agreed on something. When I drove there for a test drive, they treated me and my family with the utmost kindness and respect. NEVER did I feel any pressure from them to make the deal happen. They simply gave me the numbers, broke everything down, gave me an honest and competitive offer on my trade-in, and ultimately got the sale. I can only speak of the sales department, but if you are in the market for a vehicle, I would HIGHLY recommend Robert's. Absolutely wonderful people!!

My first Toyota Matrix was purchased from Josh @ Roberts Chrysler/Dodge Ram....The best car I ever…read morehad....and I've been stuck on Toyota ever since ! Josh Gregoire was great to work with and I had no issues with that 2005 Matrix in APX 2012..

Wasn't out be like everybody said I recently brought a car service was beautiful felt welcome didnt…read moregive me no run around Esther the manager is the shit love them you call for service they have you come same day look over everything give you print out I will recommend this place for a car nothing bad about this place

Predatory dealership. Sells lemons to desperate people. Have them enter into contracts with terms…read morethat they cannot meet. Refuses to fix existing mechanical issues. Not a real service department. No one there can fix anything. Charges nearly $5,000 over the blue book value. Customer service was non-existent after the sale. They've been sued multiple times and recently had to pay a $1.5 million dollar judgment to MA for its predatory practices.

My wife and I had a really positive experience here at Executive Honda while in the process of…read morebuying a new car. In the past, I've experienced high pressure sales and tricks from other dealerships. I know the uncomfortable feeling of being a young woman in a car dealership. I really liked how the staff here seemed down to earth and spoke to us as humans. They weren't calling us and bullying us every single day after visiting to test drive a car, which made us more willing to work with them! I really would recommend Honda in Wallingford for anyone looking to have a smooth experience.

My experience with Executive Honda was really disappointing…read more I called to inquire about a specific vehicle listed on their website. The sales associate (Amber) was nice & forthrite, confirming the vehicle was available & answering all of my questions. The interaction left me feeling positive about this dealership, so I requested an appointment to see that specific car. They confirmed my appointment via text multiple times. The morning of the appointment (that's today!) I decided to text that same number to confirm that the vehicle was still there, as the drive to this dealership is almost 2 hours from my home. They responded & told me that the vehicle was sold, but I should take a look at their other options & let them know which I was interested in so they could have them ready for my appointment. I never showed any interest in their other vehicles. I was very clear that there was one single car I wanted to see, & so that's the car I made an appointment to see. They sold the car & were never going to tell me. They were going to let me drive 2 hours one way to find out the car was gone. That's a really dodgy business practice. Not only will I not be buying a vehicle from a dealership willing to waste my time like this, I'll definitely be advising other people to stay away as well. Amber was a good sales associate & I wish she worked elsewhere.

As we were driving across the state to go to a fair, we began to hear a bumping noise which soon…read moreturned it horrible banging. We managed to make it off the highway and stopped at Allied. They took the car for a ride and then put it on a lift to discover that there were only 3 lug nuts on a wheel. There were only 4 on another wheel. The last place that serviced our car had not tightened the lug nuts!!!! This shop moved some lug nuts so that there would be four on each tire, so that we could get home. We ordered and put the new ones on today. Thank you so much for your speedy service. You were polite, patient and helpful and refused to take money for the job, or helping us out. Allied was a great place to go to. Thank you so much. Anita C.

My first visit there and I have to say I am very impressed with the level of professionalism and…read morequality of service I received. From the moment I stepped foot inside, the workers were friendly, took time to listen to what I was saying was going on with my vehicle, and made me feel like I was in trusted hands. I was hooked when they told me, "let's get the vehicle safe" and then the rest we will take care of little by little if you need. This showed they cared and were built on a foundation of making customers feel like family. I went to Allied to get a second opinion on an issue that was not fixed by my former mechanic. I took a chance at Allied based on some really strong and positive reviews. All the reviews were SPOT ON. They take pride in what they do and it shows. My vehicle was returned feeling better than it has in a long time. I truly felt like I was treated like a member of their family. It's a breath of fresh air to have a competent and reliable mechanic that I can trust. If you need a good mechanic, Allied is the place to go.

Smart Buy Auto Sales truly stands out as one of the best dealerships around for repairs, rentals,…read moreand used car sales. I recently brought my vehicle in after it was side-swiped, and Mike and his team did an incredible job. When they finished, my car looked as good as new--like the accident never even happened. Their professionalism, attention to detail, and quality workmanship really impressed me. Thank you, Mike and your entire team, for such outstanding service!

A big thank you to Joe and Mark! I got a beautiful car with low mileage - and I was able to afford…read moreit! Highly recommend!

Absolutely amazing service this is now my second time here I've gone to Volkswagen Valenti in…read moreWatertown which is absolutely horrible and offer nothing but crap customer service, I come here and I'm explained everything like I'm a person not a girl with a car who they are tryna get over on they are transparent as heck and honest ! so this will be my new dealership to get service or anything done car wise truly amazing service Dylan is awesome super transparent in the service department And Josh best sales man if you are looking to get into a new vehicles he's definitely the guy !! Love love the customer service here !!

Purchased a new 2026 gti. Naomi, the sales consultant was incredible. She found the exact car I…read morewanted and kept me well informed. I wasn't the easiest customer by far, but they treated me fairly and were very courteous. Will buy my next car from them.

Here for emission testing . There is no line. The proprietor is courteous, the service is quick and…read morethe waiting room nice and warm and old fashioned.

Really what extra stuff did you do when you said you did everything and more? You put crappy brand…read moretires on the back, that aren't even the same brand as the front. And NO I didn't leave the lights on. You are the one that said that's what happened, but it is not true at all, when they lights were in auto mode. And again, as far as the extended warranty goes, there is no where on the paperwork showing that I declined it. So again another lie. And why 7 months later am I writing this you ask? Because I just finished fixing the many things that cost me another $5K

The deal is not the deal. Great guys! Loved the sales guy, business manager and finance manager…read more What they are directed to do is not entirely kosher. fast and lose with the paperwork. no I don't want the ceramic and interior package - it shows up in the final deal - Oh but you signed off on it - no I did not! The rest of my experience is pretty much the same. Guys! I hope you stay out of jail! Really. Someone is going to sue you or go to the attorney general. It WILL happen. For my part... I came in underwater on a previous car loan, good credit but weak, you got me the vehicle I wanted. Thanks for that! But the sleaze was un-wanted not needed.

I started a online purchase with this dealer my salesman was Mike B…read morehe truly did one heck of a awesome job price of car was fair no hidden charges fair price on my trade. These guys worked very hard and spent a lot of time helping me! I sincerely thank them ask For Mike he is fantastic