Warm and friendly atmosphere. Thorough care. I love the generational history of the practice. It…read moreadds to the neighborly feel.

I've been a patient for over 7 years. Always great care. Dr. Bowers (Jr.) is very competent and…read moreki.nd. The hygienists are all fabulous!

I love this office been going here for over 10 years barley went any where else I never had a…read moreproblem with any dental work

From the owner: Washington Dental Health Care Center Provides Root Canals & Implants, Oral Surgery, Preventative &…read moreDiagnostic Services to the Washington, DC Area.

My primary concern revolves around the inadequate post-surgical care I received. Prior to my…read moreprocedure, I was prescribed antibiotics and moderate pain medication but was given no instructions on when or how to use them post-surgery. By the time of the operation, I had unintentionally finished the medication, assuming it was part of preoperative preparation. Instead of addressing this confusion or prescribing additional pain relief, I was reprimanded for consuming the medication too soon, despite the absence of clear guidance. This left me without proper pain management and deeply humiliated during a vulnerable recovery period.

This location is very secure. The women in this establishment was very nice very organized very…read moreintelligent very smart. The oral surgeon is the best and the staff flow with her. The aura in this place is beautiful. I had a great experience with my teeth being pulled. I had a wisdom tooth And she pulled it like it was butter, very professional, and they give you a call after your teeth has been pulled to see if you OK this establishment is the best right here in Southeast DC beautiful

I had a horrible experience. I was billed for services that never occurred. I was trying to resolve…read morethe bill with the staff when they sent it to Collections. I'm so confused. The service never occurred. Now its been sent to collections as though it was actually a performed service. Feels like something shady is going on here. I would never recommend this place to anyone. I also had a cut in my mouth from a slashed cheek during the procedure.

I've just completed what has been a months long journey with this group, and I feel like I've had…read moreplenty of time to consider this review. I've had a great experience from beginning to end. I'm *very* averse to dentists, I've had more bad experiences than I can count, and I basically just stopped going for 5 years - as if the problems would go away. The stars aligned with I discovered WDI does sedation dentistry and accepted my insurance. It helped, too, that the team is predominantly female, because I feel safer being sedated amongst women, and also find they take my fears and concerns more seriously. The team was very kind and patient with me as my panic attack at the first extraction almost prevented us from getting anything done. They helped calm me down, and literally next thing I knew I was in the recovery room with my partner holding my hand. Yes, it cost thousands of dollars - but I knew that going in. They were clear what the timeline, costs, and outcomes would be. When 1/3 of the way through the process a glitch came up on my end (another tooth needed to be removed), they talked me through my options and provided sage advice. There were flexible payment plans, and I never once felt neglected, denied, ignored, or taken advantage of. Their front office team are delightful, their space probably the only place I'd have gone during the pandemic, and the doctor and technicians were all kind, clear, and concise. The only thing that made me sad was having to get the final step - the - crowns elsewhere. I wish I could have done it all, beginning to end, with them. I didn't realize it was my last time being there until I was gone, and I didn't get to thank anyone for being so good to me for the past 8 months during a pandemic. So I am now - this is the type of group you write a farewell note to, so everyone - including them - can see how great they are.

When I tell you this is hands down one of the best oral surgeon's in PG County I mean it. I'm a…read moreHealthcare Professional myself so I give credit when it's due. Let's start with the front desk staff, Absolutely warm, friendly and professional. I was extremely nervous because I was having 2 wisdom teeth and one regular tooth removed at the same time. Even though I was being sedated (put to sleep) my stomach was in knots about the whole thing. My husband was more anxious than I was however, the entire staff was very warm and empathetic to each of us. The surgeon explained everything to my husband and myself down to the tea. The whole procedure including the sedation may have taken 30 mins tops. I had my surgery yesterday and my face wasn't even that swollen after the procedure plus I have stitches and today it's not swollen at all. I'm not even taking narcotics just a high dose of pain medicine post surgery 1 day. Great Staff, great Surgeon great Dental Assistances. Keep up the great work guys.

UPDATE: I recently made another appointment to see Dr. Palumbo for a different procedure. I…read morearrived 10 minutes before my scheduled appointment time and found two patients already in the waiting room. Fifteen minutes past my appointment time I asked the receptionist how long it would be before Dr. Palumbo would see me. The receptionist seemed to cast my concerns aside, stating Dr. Palumbo was performing surgery. I asked what that had to do with my appointment time, as I was on leave from my job. After being treated so dismissively, I just asked for an excuse note so I could return to work. It appears that my initial experience of waiting an excessive amount of time to be seen was not an anomaly. I loathe it when medical providers triple, quadruple book patients for the same time, as if people have nothing to do but sit around and wait for them. Greed seems to be the underlying factor, and I, for one, will not abide anyone taking me or my time for granted. To his credit, Dr. Palumbo did call me to apologize, but when I tried to explain to him that a simple phone call asking me to re-schedule would have been acceptable, he over-talked me. Thus, the downgrade. Just as other reviewers wrote, Dr. Palumbo and his staff are superb! He has excellent chair-side manner, he's jovial and compassionate, very down to earth, and most importantly, competent! He called to check on me after my extraction, re-iterated the post-op instructions, seemed genuinely concerned about my well-being and asked me if I had any additional questions. (I don't recall ever receiving this kind of attention from a medical professional after a visit. He also gives his cell number so you can contact him directly, instead of going through after-hour service, if necessary.) I am extremely happy that I took a chance on this oral surgeon, who hasn't lost old-school values, as many other providers seemingly have. One drawback: I did have to wait about 40 minutes to be seen, but I hope this was only due to my being a new patient with added registration/insurance verification procedures. (I strongly suggest new patients either complete forms online or print out, complete and bring to first appointment.) Kudos, Team!

Save yourself a problem/trauma and don't go to Waterfront oral surgery…read more -Dr. Blathers arrived late. 1 hour later every time. -The tooth extraction surgery was extremely painful and suspicious, Ms. Blathers had strange behavior. She was like on drugs. -They made my husband wait outside the office which also seemed very strange to me, since they have a waiting area but they made him leave that zone too while I had the surgery. -They charged me a lot more and to this day they have not refunded my money. -The office is in very very poor condition. -They did not send my prescription to CVS on time and after the surgery I suffered excessively intense pain waiting for them to have it ready. They are scammers and the worst professionals, really don't go!!

I just retired and had to change my dental insurance so I was looking for an oral surgeon that…read moreaccepts my Dominion National insurance. I was delighted to find that Waterfront Oral Surgery not only accepts Dominion National but also accepts Medicare patients. I got an appointment for a tooth extraction and found the staff to be very professional and pleasant. Dr. Blathers and her assistant were amazing and would recommend her to anyone looking for a personal touch. I had a great experience at Waterfront Oral Surgery. Definitely a five star from me.

Wow, I've just had an experience that completely blew my mind, and I genuinely have to share it!…read moreYou know how going to the dentist usually feels? Like a chore, maybe a little intimidating, definitely not something you look forward to. Well, let me tell you, I actually found myself leaving with a big smile, and I'm still trying to process that! This isn't your average, run-of-the-mill dental office where you just feel like another number. From the very first contact, it was clear this place operates differently. When I called to book my appointment, Chanel was incredibly understanding and truly went the extra mile to find a time that worked perfectly for me. You could tell she genuinely cared about making things as easy as possible, which immediately set a positive tone. Stepping into the office, the atmosphere was a breath of fresh air. No bland waiting rooms or soul-numbing TV screens here! Instead, everyone was so welcoming and attentive, making me feel comfortable right away. Then there's Dynay, who handled my X-rays. She was just so gentle and reassuring, explaining everything in a calm, soft voice. It really made a potentially awkward part of the visit surprisingly easy. And Dr. Victor? He was fantastic. He really listened to what I wanted and took the time to discuss all the different options available, making sure we landed on a plan that fit my needs perfectly. It felt like a true partnership in my dental care. Of course, the financial side can always be a bit murky, right? But Andrea in billing is an absolute star! She broke down all the costs, explained my insurance coverage crystal clear, and even walked me through various payment options without missing a beat. It was so refreshing to have everything laid out so transparently. Honestly, when it comes to something as personal as dental care, feeling comfortable and cared for is everything. This team made me feel like part of a family. I truly feel like I've hit the jackpot finding this place, and I couldn't be happier with my entire experience! Happy Thanksgiving

I got a crown put in on my right side. While it was technically okay, it looked ugly to me. Too…read moresmall like a TicTac. I expressed on more than one occasion how unhappy I was with it. They did nothing to change anything. Instead I was gaslit, and told how good it looked. I am still disappointed whenever I see it. I spent thousands of dollars for this and I ended up with a tooth I don't like.

I had an outstanding experience at Smile Beautiful Dental here in DC. From the moment I walked in,…read morethe staff made me feel welcomed, comfortable, and genuinely cared for. The front desk team was professional and efficient, and the entire office runs smoothly. Dr. Justin Jones was phenomenal. He took the time to thoroughly explain my treatment plan, answered all of my questions with patience, and made sure I understood every step of the process. What stood out most was his attention to detail and how committed he was to making sure I was comfortable throughout the visit. Dental visits can sometimes feel stressful, but this experience was the complete opposite. The level of care, professionalism, and overall atmosphere exceeded my expectations. If you're looking for a dentist in DC who combines expertise with a truly patient-centered approach, I highly recommend Smile Beautiful Dental and Dr. Jones.

Emily made my experience really at ease. Had 5 different visits with her. The staff are great as…read morewell with Silva and the other young ladies that do the checkout. My experience with dentist in the past was not great and the prior year a dentist office in Baltimore was horrible so that's why I'm here. They wanted to know my last experience and catered to that affect. But can't say enough about Emily and the work she does.

I've been going here for dental care since 1989. Until recently I saw Dr. Bouchard, who retired…read morethis year. Today I saw Dr. Hodges for a cleaning and filling. She's great, and the dental assistant was also. They explained everything that was happening very clearly. It's also a well-run clinic with a very professional front desk staff.

The service here is generally very good, and the staff is professional and courteous. The…read morehygienists are spectacular. However, depending on your insurance provider and assigned dentist, the wait times can be frustrating, even with a scheduled appointment. During my recent visit, I arrived 30 minutes early and still waited an additional 22 minutes past my appointment time before being seen. I also would not recommend relying on this office for specialist referrals. I was referred to a specialist who was outside of my insurance network, which resulted in significantly higher out-of-pocket costs. I later learned that the referral was made because the specialist was considered a "trusted" colleague or friend of the office, rather than based on insurance coverage or patient convenience. I feel like both could have been achieved with some DD. Had I known this beforehand, I could have researched and selected a qualified in-network specialist closer to my location and avoided unnecessary expenses. Since CHDG office asks about insurance coverage at every visit and emphasizes its importance, I was surprised that insurance network compatibility was not taken into consideration when providing referrals.

Update: After speaking with Dr. Jacques, who gave me a call. He is always kind and knowledgeable…read more He let me know that he referred me based on my insurance and to contact them. He did this in the manner it should have been done from the beginning. Unfortunately, he agreed I shouldn't come back because his front desk staff attitude is bad and afraid if I come back in person there may be some physical altercation, which is scary because why would it get physical if you hire professional staff? That was a super weird comment. .................................................................................................................................. DO NOT patronize this establishment. The receptionist Lazandria or a name very similar is very rude. She is always the lady that answers the phone with the DC accent. She has been rude since my first appointment. Additionally, when contacting them about a follow-up, the receptionist hung up in my face claiming the dental office on the other line was calling about me, when I told her there is no way this could be true, she hung up anyway. She knew she was wrong because she called back and said, "I'm sorry they weren't calling about you, it was another patient and I apologize for being so rude". The fact you have to call back and acknowledge you can't keep you attitude in check lets me know this dentist does not care about who he hires and how they treat his customers. She was also very nasty when corresponding with them about my referral to a specialist. She told me it was not their fault that they may not be in network when they refer out to specialists. This is after when I called and asked how they refer to specialists, and she said they refer to specialists based on my insurance. She realized there was a problem and tried to walk back on what she initially said. You ARE NOT SAFE with them. Anyone that can hire staff that will be so reckless with your care is not a good establishment. This woman hung up in my face and proceeded to yell at me on the phone when she started changing her story after saying they referred me based on my insurance. They take no responsibility. Anyone that cares about their money and wants a confident health care team that WORKS TOGETHER, this is not the place for you. If this comment is removed, I will repost. Today is 8-9-2022.

Dr. P was great. She was very attentive, answered all of my questions, was very kind and clearly…read morearticulated my dental options. From my brief appointment with her yesterday, I could tell that she's the kind of medical practitioner that makes you want to become a long time patient. A solid 5 star dental professional. Unfortunately, my experience with the front desk personnel left much to be desired. LaShandra gave me the feeling that she didn't want to be bothered with me. The tone in which she spoke to me on the phone before I ever made it into the office was curt, but then when I finally came in the office, I felt that her tone was even more demeaning. The whole time she spoke with me, she'd never make any eye contact. I'm hard of hearing and wear hearing aids and trying to hear when people have a mask on is very difficult and she seemed to not want to repeat anything and that she simply didn't have time. (Mind you, there's no one else in the waiting area, nor is the phone ringing during this time which I would've understood if she couldn't answer my questions at the moment due to other office obligations). Finally I asked her to give me a second to turn on my mic (I have a mic that connects directly to my hearing aids via Bluetooth to help me hear better. The last question (about insurance) I started to try and ask her before going into the room with the doctor, I was stopped abruptly by her saying that it was time to see the doctor so I guess that was her way of not answering the question. Growing up, my family didn't have a healthy dental routine of seeing dentists. As an adult, I'm dealing with the consequences of that and trying to create healthier dental habits moving forward. I was beyond excited to come to Capitol Family Dental since it's in my neighborhood and had so many phenomenal reviews. I had even convinced my husband to give them a shot potentially leaving his normal dentist and hygienist that he's been going to for 10+ years since Capitol Family Dentistry is in the neighborhood. But unfortunately, my experience speaking with LaShandra multiple times over the phone before I came in for my first appointment coupled with my in-person experience turned me off a bit. Moreover, when I'd ask questions, she'd make assumptions that she knew the reason behind my question and answered based on what she thought I needed to know instead of just answering my question which made the communication even more tense (not to mention, leaving me without the information I was trying to get). I mean, I'm in the dentist's office ON MY BIRTHDAY with a broken tooth. Definitely not how I want to start off the morning of my birthday but to be made to feel like you're not worth the time is just not a good experience. Not sure how to proceed but I may still be looking for a new dentist. I hate to give such a highly regarded dental practice 2 stars, but when the experience with front desk is such that it leaves you feeling like you don't want to come back and you're weighing to yourself whether or not to continue to subject yourself to this type of treatment, I think it warrants it. I couldn't do only 1 star because Dr. P was a gem. But what good are great doctors when the staff makes you feel like trash before you even get to meet them?