Lovely people, great inventory Staff helped me pick out the perfect gift for my daughter's…read morebirthday. A beautiful necklace with a diamond in the center flanked by two blue stones representing 2 December birthdays.

Quite literally the biggest waste of money ever! I paid $240 for my $5000 white gold tennis…read morebracelet to be rodiumed. Not only does the bracelet have a yellow hue to it still ... but as you can see they didn't even fully rodium the safety chain. It's half white and half yellow now. Total absolute garbage work. When I told the girl it looked yellow her response was "well that happens sometimes". Excuse me? I've had this bracelet for years and never had such a shotty rodium done on it. I cannot believe these people charged me $240 for doing nothing! The bracelet literally looks worse now.

Everything about this place is wonderful! I hate leaving reviews, but I even redownloaded Yelp to…read moreput a good word in. Very friendly; efficient; great prices. Will be back!

when we first walked into Haney's, Clint was a typical family man type person. We were comfortable…read moreright off. We were ready to get married but didn't have the money for a ring. He sold us a set of cubic zirconias. When we could afford it we went back and got a real set. we knew he was ready to retire. Next time we went in Clint Haney was there with the new owner, Rod. As we got to know Rod, we find he is just as nice and helpful as Clint. Definitely the perfect place to go for your jewelry needs. When you walk in you feel like family

She absolutely loves the ring! Derek made everything so easy for me to pick out exactly what she…read morewanted. The attention to detail and high level of customer service he provides is absolutely outstanding. 5/5.

Amazing customer service provided by Cindy! She was friendly, knowledgeable, and made the entire…read moreexperience easy. The prices were great, and they did a wonderful job repairing my ring. It's absolutely gorgeous--you would never know it had ever lost a diamond. I highly recommend this business and will definitely return!

I went to 1916 to get my watch serviced & repaired and I have never been treated like a sub class…read moreperson... They sent me to OliverSmith Jeweler, now with my watch repaired & proudly on my wrist... If you take it to 1916 be prepared to get your watch rebuilt & not original... Matt was a gentleman & honest man... Service is back, you just have to look for it!!!

Would leave more than five stars if I could! Amazing service, great people, fast turnaround…read more My fiancée's engagement ring needed to be resized after struggling to find the right size for her finger (and, candidly, two very bad experiences at another jewelry shop). John was extremely helpful in helping us decide the correct size and suggested beads to help find the middle ground between fitting over her knuckle and staying in place once on her finger. John also noticed that the prongs on the ring had come slightly loose and educated us on checking regularly (and what to check) to ensure the stone stays in place. John was honest with us throughout the process, but respectful of what we needed and wanted for such an important part of our lives. Would HIGHLY recommend Oliver Smith and plan on giving them our business going forward.

I experienced great service when I came in for some repairs on my sterling silver jewelry. All the…read morerepairs were done quickly and with great expertise!

Wonderful shop manned by Jack Wilson, the owner. He does it all. I took my Raymond Weil tri-gold…read morewatch in for battery replacement as I didn't trust leaving it with one of these "fast-fix it" watch shops. Took a day, but he had it ready at the appointed time, and I'm back in the "time business"!! He's also got a nice collection of diamond rings, earrings and other bpieces as well as some Rolex watches and other nice quality jewelry pieces. Really nice guy, you get a feeling of complete trustworthiness. If I'm looking for a jewelry gift, this will be my first stop.

Eric and his wife are amazing! My dad passed away and left me his nugget ring with three diamonds,…read moreeach diamond was almost a carat. My dad also gave me my mother's diamond earrings on my wedding day. Lastly, my mom had given me a diamond earring stud, after she lost the other stud. My husband and I decided that we wanted to create a necklace for me using my father's ring and all of the diamonds from the ring and the earrings given to me by my mother. We showed Eric a design and told him that we wanted something similar to that and he created a masterpiece. This piece means the world to me and I wear it every day because it makes me feel closer to my parents. I get tons of compliments on it but most of all it holds a very special place in my heart. Eric also designed my upgraded engagement/wedding ring. I love both of my pieces and I can't wait to design more pieces in the near future.

If you need a jeweler... I've got a guy. And his name is Eric…read more I cannot say enough amazing things about Eric! He is unbelievably knowledgeable -- the kind of jeweler who actually takes the time to explain things, walk you through options, and make sure you feel confident in every choice. His pricing is extremely fair (refreshing in the jewelry world!) and the quality of his work is truly top-notch. Whether it's repairs, custom pieces, upgrades, or anything in between, Eric is THAT guy. The one you rave about to your friends. The one you send people to with full confidence. The one you keep going back to because you know you're always going to be taken care of. If you've ever said, "Ugh, I wish I had a jeweler I could trust," this is your sign -- Eric is your guy. I recommend him wholeheartedly and wouldn't go anywhere else.

Walt's delivered a clean, well-crafted ring setting for my stone, the design work itself was solid…read more However, the communication throughout the process fell short of my expectations. An approximate one-week delay was never proactively communicated, which ultimately meant I didn't have my ring in time to wear it to my husband's birthday celebration on St. Patrick's Day. That was disappointing. I had high hopes for Walt's, local jewelers are a rare find these days, and I was looking forward to building an ongoing relationship, starting with a pair of cultured diamond hoop earrings. Unfortunately, the communication experience has changed my mind.

My wife's diamond came out of its mounting while we were on vacation in Miami. When we returned to…read moreArizona, a friend recommended Walt's, so we brought the ring there to have a new setting made. Initially, the ring came out beautifully and my wife was very happy with the result. However, after a couple of years, the band started chipping, so we brought the ring back to Walt's for repair. After they had the ring for a couple of weeks, we went in to pick it up and immediately noticed the diamond was not positioned the same way it had been when we dropped it off. It was clearly crooked and had been changed from its original position. My wife tried to explain this to Cheryl, but instead of listening to our concern, she insisted it was our issue. She repeatedly told my wife that because the diamond has a unique cut it would always appear crooked. The problem is, the original jeweler at Walt's had the diamond set perfectly the first time, so we don't understand why it couldn't be done again. What made the situation worse was the tone of the conversation. When a customer raises a concern, it shouldn't be met with someone speaking down to them. For over a month now, we have asked multiple times to speak with the owner, Javier, but we keep getting the runaround. On top of that, we asked them to have the ring appraised while it was there. When we received the appraisal back, the ring was significantly undervalued. The carat weight was listed as more than a full carat lower than the actual diamond, and the clarity and color were also incorrect. When we asked why the appraiser didn't request our GIA documentation, we were told we should have brought it ourselves. As customers, how would we know that was necessary if no one asked? Lastly, while my wife was there looking for a 10-year anniversary band, she felt like she was treated as if she wasn't worthy of being a customer. Ironically, she ended up purchasing a beautiful $8,000 band that matches her ring set. At this point, we are having another jeweler correct the issues with the ring, and possibly even create a new setting because we've lost confidence in Walt's. We have asked repeatedly to speak with Javier, but the staff says he is in the reserves and they never know when he'll be in the office. It's disappointing that a business would handle customer concerns this way. Unfortunately, because of this experience, we will be taking our business elsewhere going forward.

Great service & our jewelry is beautifully repaired & restored! Highly recommend for estate jewelryread more

Trustworthy and reputable. They have created custom jewelry for my wife and have also advised…read moreagainst certain purchases. They treat you like family. Ask for Rusty.

Best jewelry designer available in greater Phoenix area…read more After struggling to deal with swollen knuckles and jewelry that would no longer fit, I finally went to see David. My two most important rings had been just sitting in my jewelry box; my wedding band that is engraved and a birthstone ring my Mom gave me for my 21st birthday. I had asked about putting the wedding band on a necklace with links around the band instead of looped through the center of the ring. After a few moments, David said he had a better idea. He wanted to drill through the band and thread a chain through. Plus hang a stone to showcase from it. That pulled in my Mom's ring. I'm absolutely in love with the end result. See picture. Two most important rings now joined and it will be an incredible piece to hand down in family. Thank you David!

I stopped by to sell off a few of my High End Breitling watches. I was introduced to David Nelson…read morewho was very personable and friendly. We chatted for a while and talked about his business. He told me he gives every watch he purchases and full and complete service. He made a very good offer which I accepted. Check them out....

My husband and I had been here previously, but just for a watch battery change. He wanted to take…read moreme here as we think it's a family owned business and had a nice experience when we came here for the watch battery. My husband wanted to stop in to take a look at what they had in jewelry as he was buying me an anniversary gift. We were also going to check out their gold and coin purchasing program as I had inherited a coin collection from my father .It said online that they opened at 10 AM. We were sitting out in the parking lot area and saw what we believe to be one of the owners showing up AT 10 AM. In my personal opinion if you're open hours start at 10 AM then you should be open and ready to do business at that time. We walked in about 10:05 AM as we wanted to let her get in the door (and someone followed her in). We had to buzz to get in. She was already saying something through the speaker at us, but we went ahead and walked in the door. Without any greeting she said I won't be ready for 10 to 15 minutes ! Why don't you go over to Starbucks and get a coffee! And then said "Do you have an appointment?!" We immediately turned around and left! Her tone was rude, she could've addressed it so much differently like could you please give me a couple of minutes? Everything seemed abrupt. Like we were putting her out because we wanted to come spend money at her store. I have not needed an appointment to look at jewelry for a possible purchase anywhere before. Needless to say... I will not be walking through their doors again. We already had another jeweler that we use on Alma school and Queen Creek Road area that we've been more than happy with for purchases and repairs! The only reason I gave two stars is because of the previous gentleman who took care of my watch issues.

they are amazing. We buy all of our jewelry for Hannah and Michelle. Fabulous store. Fabulous…read moreeverything.