Very nice family owned business. A great selection of appliances. Delivered on-time and they…read more(washer/dryer) work perfectly. Would highly recommend!

My Dryer wasn't heating good enough brought it to Berto he had it ready within minutes. They're…read moreAmazing people, Berto very friendly welcoming and knowledgeable thank you again Berto.

Sold us several appliances at once. Was all accommodating to get the sale…read more THEN the worst follow up EVER. Terrible customer service. Had to fight with them to come install things correctly. installers gave no instructions. When things didn't work properly, had to call repeatedly to no avail. Still fighting. NEVER AGAIN. Wish I would have read the reviews before I bought.

if I could give them a negative 5 I would. tried to shop the website, it drags so bad I NEVER DID…read moreget any prices on dishwashers. Called the "store manager" at the Cape Coral FL location. COULD NOT GIVE A BLEEP LESS!! Told him about the site issues and told him I live maybe 2 miles away and I'm going to purchase a dishwasher TODAY. Couldn't care less if he had to. Guess where I AM NOT going to purchase a dishwasher from! And we drive by there. every. day.

One of the only two Home Depot stores in Cape Coral so it was extremely busy. Love the Italian…read moreSausage food truck in the parking lot for hungry customers. Since this area is booming, most of the customers were construction crews gathering materials. They offer a rental shop for large equipment and trucks. Purchased several cement construction blocks for $2.17 each. Checkout was quick and used a complimentary steel dolly for transport to the truck.

On April 29, 2026 I went to Home Depot to purchase a stove. I was provided a CUSTOMER RECEIPT with…read morea balance due of 0 (zero) and I have a (POS) point-of-sale deduction from my bank account. On Friday, May 1, 2026 I called to verify the delivery date of May 2, 2026 when I spoke to the manager at store #6975 G. Torres, I was informed that the order did NOT exist and it was only in the system as a QUOTE. She asked me to email her my CUSTOMER RECEIPT and the POS that was deducted from my bank to her which I did, G. Torres again informed me that there was no order in their system and that it was a quote and if I WANTED the product, even though she had been provided a PAID IN FULL receipt and the PROOF of payment from my bank, I would have to come in and pay for the product again. I was told by G. Torres nothing she could do and I needed to GET my money back from bank. I also sent an email to Customer Care and they also told me to talk to my bank nothing they could do to help. The sales girl id #VE7DRAL at the time of my transaction was involved in a personal conversation with another employee, FAILURE happens when you don't pay attention G. Torres FAILED as a manager to follow through to find out what the actual problem was after being provided a PAID RECEIPT and a point of sale Bank transaction. Both the manager and the sales girl need to be retrained or replaced. I went to their competitor Lowe's purchased the same exact stove at a cheaper price. Lowe's provided excellent customer service and timely delivery.

Roger Suarez who assisted my wife and I through the process of designing and purchasing our…read moreParadise grill outdoor kitchen island did an amazing job. We had visited numerous Outdoor kitchen stores and felt we were getting the best service and value at Paradise Grill. Roger was attentive and took time to explain the process and selection of components to complete our outdoor kitchen. I would highly recommend Paradise Grill especially because of Roger to all friends and family. I have attached a picture of finished product. We are very pleased with products, service and value we received.

Their products are low quality. We bought a bar and outdoor kitchen. The stainless steel rusted in…read morea matter of a week. The wine cooler and refrigerators rusted quickly on the tops and surrounding metal. The doors look like the finish on the doors is peeling. The material used to finish the outside of the kitchen and bar are chipping off in large chunks and cracking. Certainly not worth the money we spent. Customer service lacks knowledge and is unhelpful. Shop around and find something better

I'm a licensed architect and have been specifying and ordering appliances for over 30 years. My…read moreexperience with House of Appliances has been the worst I've had in my entire career. I did everything possible to avoid issues -- I confirmed timelines with my salesperson, Drew, to avoid a price increase and followed up with a call. Despite that, my quote increased. After some back and forth, they did honor the original price -- but the problems didn't stop there. Drew failed to place the order, even though I had submitted it and paid in full. That delay caused major availability issues, forcing me to purchase a more expensive microwave just to stay on schedule. When I needed to change one appliance, it took weeks just to get an updated proposal. I shared my install deadline well in advance, because I had out-of-town carpenters coming specifically to install the appliance panels. House of Appliances never got back to me in time, and I missed the window. Now I have to pay extra to get the panels installed later. To make matters worse, the refrigerator drawers and wine refrigerator arrived damaged. I was told they could be repaired -- but I paid full price, and I will not accept repaired appliances. These units are required for my Certificate of Occupancy and panel installation, and I still have no resolution. I even contacted a manager and have yet to receive any help. This kind of service is unacceptable.

Yesterday, my wife and I visited the House of Appliances in Delray to select new appliances for our…read morehome in Vermont. Unfortunately, when we explained the purpose of our visit, the salesperson, Drew Meltz, informed us that we could not purchase appliances in Florida and have them shipped to Vermont. Right. We asked if we could still browse their showroom. Drew immediately welcomed us and then proceeded to spend nearly an hour going over all the appliances we were looking for: ovens, dishwasher, refrigerator, etc. All the while knowing there would be no eventual sale. Drew Meltz is the best appliance salesperson we have ever met, hands down. He is supremely knowledgeable about his products, patient, cordial and a real pleasure to work with. And their store, is superior to any of the many other stores we have been visiting. Five enthusiastic stars for Drew and the House of Appliances. Steve and Evelene Lakis

If you want a truly custom outdoor kitchen that will be designed exactly as you wish, Smoky Stone…read moreis the best. If you want natural granite, quartz, and other stone; they have a massive stone yard with hundreds of slabs to choose from. Their design, materials, work ethic, and diligence are second to n

great service and follow up beautiful product…read more great workmanship top notch customer service

Unprofessional, unresponsive, and discourteous. After almost two hours of not responding to…read moremessages or answering the telephone, I was told via text message that the tech would be arriving close to noon for what was supposed to be a 9 AM installation. The job was supposed to begin at nine, and I wasn't even informed until close to 11 that they wouldn't be arriving until noon. Like most people, I have a somewhat busy schedule, and setting aside three hours on Monday morning isn't exactly easy. So, to not arrive, ignore messages, and then simply offer an arrival time of three hours late without any sort of reasoning or apology was discourteous and unprofessional, to say the least. This is not the type of business I care to give my money and time to. Look elsewhere.

I feel like this company scammed me out of $65 by not even fixing my refrigerator. He said after…read morebeing at my house working on my fridge for a very long time he said that he got it working again, but it will only last a month. Whatever he did didn't even last the night. Then the company send me an email saying I need $300+ more work done. In fact I had to hire a new repair company spending an additional $95. If there was anyway to get my money back I would!

The worst experience ever. Jim Reade should be fired, and I am appalled at the way they conduct…read morebusiness. I previously bought a refrigerator off a floor sample sale where it was delivered with the handle. This summer, with a remodel I went there again and purchased a cook top and refrigerator again. Although Jim Reade neither verbally nor on my sales order wrote that the handle was not included I argued that a precedent was set. In fact it is a violation of law (Unfair and Deceptive Business Practices) as well as the Universal Commercial Code (UCC), he raised his voice and said "Get your own handle, I'm going home". It was 4:30. I asked him who he reported to and he refused to tell me. Shocked and horrified, I reached out to the other store and learned his boss is Tina Tsikisi who I called twice. After the second call she delegated it to another employee named Ed Fulop. He also said he would not provide the handle, even though it was not disclosed in any form that it was not included. What is wrong with these people? I spend nearly $10,000 and they treat customers like this? I would NEVER return and warn others, this is not a professional business. I bought a new handle for $200, I hope it was worth your reputation as I can see here isn't much to talk about.

Easy to choose and see the appliances that I was thinking about for our remodeling. House of…read moreAppliances has a very Good selection of name brands to choose from .