This company is GREAT! After another company replaced my furnace and messed it up by miss matching…read morethe plenum size and furnace I got McHenry to do it. The other furnace was crap and only lasted a year before the blower failed (because of the pressure miss match caused by the plenum mismatch). They replaced the furnace with a good one, AND got it up off the floor like it SHOULD have been. In addition to correcting the plenum, they put a NEW and correct filter housing on it. That doesn't seem like a big thing except the prior company had some dummy install a filter housing with the screws facing IN to the slot where the filter sits making it a real pain to replace. So ya, I definitely recommend them.

Outstanding Customer Service every one works with you. Day of job Alex and Jeff were fabulous…read more They let me watch them work I've always been fascinated with how things work. Mid Oct 2024 they moved my 3ton A/C unit over and further from house making it easier for me to keep clean. It's taken me some time to write this review as I'm still recovering from surgery. Come Spring or Fall I'm planning to renew my maintenance contract. They come out twice a year to check HVAC and clean everything up. Again outstanding Customer Service every one works with you. END RESULT very happy customer. Highly recommended!!!

If I could give 10 stars, I would…read more In my previous home, my HVAC system failed and I ended up being taken advantage of during the repair process. Because of that experience, I was really dreading having to call someone when the air conditioning went out in my current home. I spent a lot of time reading Yelp reviews for numerous companies before finally deciding on Astera. From the very first phone call through the completion of the repair, I couldn't have been more impressed. The entire experience was professional, honest, and stress-free. The team was responsive, knowledgeable, and took the time to explain everything clearly. After my previous experience, finding a company I could trust was incredibly important, and Astera exceeded my expectations. I highly recommend them and would not hesitate to use them again. Five stars simply aren't enough

I got a prompt response to my request with a quote for diagnostic, which would be waived if I…read moreproceeded with the repair. They do provide the service requested and gave me a link to make an appointment. We'll see how things go in a couple of days. The repair man, Alex, was prompt and identified the problem - two problems, actually. He was able to get the dryer running again, better than it had been. Reasonable price

Erik will go above and beyond for his customers A true…read moreprofessional. The value is phenomenal I used him to repair my old furnace quite a bit and he installed a new one for me on 12/19/25 for a great price. He also cleaned everything up and followed up with me a few hours later.

10 stars if I could. Eric came out after I got the run around by every other hvac company. He gave…read moreme a quote to do the repairs on my AC which was very reasonable pricing. Came out the next day and did the work, he even had to do a little extra that wasn't forseen but didnt charge me more. cost was exactly as quoted. very nice guy who knows his hvac. highly recommended. will be using this company every time going forward.

Keith and his team are always professional. We've been using them for PM services on our furnace…read moreand air conditioners for almost ten years. They're honest and reliable. I wouldn't hesitate to schedule with them.

I had them clean my dryer vent because our dryer wasn't working well. Originally they said they…read moretried to clean it out best they could but there was a hard block that was preventing him from getting it all the way clean so they needed a camera to scope out what was the blockage. This would also require another camera charge. I was fine with it because I wanted a working dryer. Turns out, the thing blocking the the vent was just lint and when they found that out they were apologetic and made sure to get the job done right this time with no extra charge. I can say that nobody is perfect but you can count on this business to make it right if they make any mistakes!

Jason did high quality work at a very competitive price when he did maintenance on my heating unit…read moreand humidifier. Good honest work at a good price. What more could I ask for?

My water heater went out. The company that "diagnosed" the problem charged me $99 and said that…read morethis did not include the cost to replace it. The company then quoted me $2200 as the cost to replace it and reiterated that this did not include the $99 that they already charged me. So yes, had I gone with that company, it would have cost me $2300. Armed with this information, I posted pictures and exactly what the "diagnosis" said and asked for emailed quotes...to be clear I said EMAIL only. I then got no less than 10 phone calls saying "please give us a call so we can talk about your situation. Some called more than once. Lakeland Heating and Cooling (Jason) was nothing like that... $1270 flat rate to replace the water heater. Yes, thats how he replied in his email.. as I requested. He came in.. with the water heater... replaced it... and went on his way. Other companies, that followed directions, also came in higher than $2000. I am EXTREMELY satisfied with Jason and Lakeland! High Quality, Tremendous VALUE

I had to bring out a different company to fix loud brothers mistakes. I would advise not doing…read morebusiness with them.

Having lost our AC on the Fourth of July, Loud Brothers stepped in to help. The technician, Chris…read morewas not only technically proficient, but was very professional, with great customer service. Needless to say, we are very pleased with the responsiveness and technical service of Loud Brothers. This is a family-owned and operated business, which is very clear in the manner in which they conduct business...the old fashioned way...with professionalism and focus on an exceptional experience for their customers. I have used other HVAC service companies, but none have come close to the quality that we received from Loud Brothers. I highly recommend this business

Experienced, timely and professional. A family owned business for many years, they can handle all…read moretypes of HVAC jobs for a reasonable price.

Our business has John do all our work at our company and he is great as it gets.My own experience…read morewith John is comparable to none I remember calling John on a New Years Day morning with a blizzard and he managed to drive thru a blinding snow storm to service my furnace just today with below zero temperatures came to my house and resolved the problem I wouldn't hesitate to recommend Koch indoor weather for any HVAC service weather it is new installation or servicing existing equipment. Rick Metro

On July 20, 2022, I purchased and closed on a Newly Built Home from the Dr. Horton Builder…read more The Carrier HVAC Unit was installed by Combined Services HVAC. In December of 2022, the HVAC unit Malfunctioned, and the Heater stopped working. Since this was a Brand New Home and Combined Services HVAC installed this unit - Andrew from Combined Services was sent to my home and was able to get the heat going. In July of 2024, Combined Services installed a Reme Halo System but failed to install the transformer (I have the original box this system came in and noticed the transformer is still in this original box - purchased from Combined Services). In December of 2024, this Unit Malfunctioned for the 2nd time, the technician from Combined Service informed me there is a broken part on this unit - and they need to order and install the missing part - an "inducer cooling wheel." This system also made large noises and the air distribution is completely unbalanced. I no longer hear the noises, but the air distribution is still extremely poor - the Primary Bedroom & Bathroom receive most of the air and or heat even though the vents are closed.

This is one of those rare reviews that is split into two. To start off with, this is NOT about the…read moretechnicians. This is about the sales people, specifically about one. I've used Combined before and I have to say the techs that came out were spot on, professional and courteous. This is about the behavior or lack thereof of customer service of a certain salesman. I called three weeks before to schedule an appointment, this was on a Friday (May 9, 2025). The receptionist took me number and said the salesman is out but would call back ASAP and even on a Saturday if he could. I thought wow, that's service. Boy was I wrong. Three weeks went by without a telephone call from a salesperson. During the fourth week, from that Friday on Wednesday ( May 28, 2025) of the fourth week, I called Combined again and she transferred me to the salesman who happened to be in. I asked him why he didn't call back and his response was " I have your info right here, I meant to call Back" that was a red flag but I decided to ignore his comment. We set up his visit for that Friday ( May 30, 2025) two days from Wednesday's call, for 3 O'Clock. Come Friday 3 O'clock, no show. 3:30, 3:45 no show, no call. I call Combined to find out what happened and they transfer me to the sales desk. His buddy picks up the phone and tells me that my salesman is in but in the toilet so he put me on hold. This "sales guy" answers the phone while in the background I hear him buckling his belt, WTF I'm thinking to myself? I ask him why he wasn't here for the appointment and he says that he was coming after 3. What? I ask him what does that mean after 3? Could he give me a time estimate and he raised his voice and said " I said after 3" I was stunned, I took time off, had a medical emergency with my dog, and this fool's response was after 3 while buckling his pants. I got agitated and wanted a normal response of an actual time and he responded "you are getting off on the wrong foot with me" ,I'm thinking to myself, who does this guy think he is, I',m the customer and he's talking to me like I was a child? He's representing a company, talking and raising his voice to a customer and not even allowing me to say anything constantly interrupting me and trying to talk over me. Before I could ask for another salesperson he said something nasty and rude and slammed the phone down on me. I was shocked!! I guess I interrupted his day and he didn't need my business nor my subdivision's, my recommendation to the HOA board and to my neighbors is ZERO. I guess the company has no controls as it shamelessly allows their representatives/salespeople to abuse and talk back to customers. I recommend the company hire some professional real salespeople that know how to talk to customers without insulting them. In the mean time I guess they really don't care about making money they must have too much of it.

Prompt response and arrival , fixed issue by replacing capacitor. Local business, Highly recommendedread more

Our go to HVAC company, they always come during the time they give, we've used them for years and…read morenever steered us in the wrong direction. They do our annual inspections and any maintenance needed. Pricing is always fair for the work being done.

They showed up right on time and were very courteous and professional. Our new furnace and air…read moreconditioner are working wonderfully. I highly recommend American Comfort Central.

Reliable, Responsive, and Reasonable! American Comfort Central is a company you can count on and…read moretrust!