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    Dara Khalatbari, MD-Eyecare & Surgeon

    3.0 (2 reviews)

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    15 days ago

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    Carolinas Vision Group

    Carolinas Vision Group

    3.8(65 reviews)
    19.2 miBallantyne
    $$

    I have been a patient of Dr. Knudson for over 5 years and without a doubt he and his team is truly…read morethe best optometrist office I've ever been to. Dr. Knudson is extremely knowledgeable, friendly, patient and focused on providing the best experience possible regardless of what your eye care needs are. He has two locations but practices more at the Rea Farm location and regardless of which location you go to, you can expect excellent customer service, prompt attention and a professional environment. His offices offer LASIK surgery, contacts lenses, glasses and of course thorough eye exams. Over the years, I've come to consider him more of an friend than my doctor because of his honesty, friendly demeanor and expertise. I highly recommend Carolinas Vision group for all your eye care needs especially if you're looking for a new optometrist or looking to get an reliable, honest second opinion on your vision needs.

    I ordered sunglasses from your office nearly 7 weeks ago. They were supposed to be ready in 2…read moreweeks. The times I called your office (they never proactively communicated with me) I was routed to the same person. She gave me the run around, did nothing to resolve the issue or offer to compensate me for the inconvenience. The glasses finally came in, but no one called to notify me. I received a text and an email which is very cold when you've got two ladies sitting at your counter. I've used Carolinas Vision Group ever since I moved to Charlotte, but this last experience has been so disappointing. It's time to move on.

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    Carolinas Vision Group - Dr. Emily Howard was inspired to pursue a career in optometry through her firsthand experience with visual needs and ocular disease effects

    Dr. Emily Howard was inspired to pursue a career in optometry through her firsthand experience with visual needs and ocular disease effects

    Carolinas Vision Group - CVG founder eye doctor Chuck Knudson has cared for Charlotte patients for several decades

    CVG founder eye doctor Chuck Knudson has cared for Charlotte patients for several decades

    Carolinas Vision Group

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    Horizon Eye Care - Mooresville Office - Horizon Eye Care

    Horizon Eye Care

    3.3(26 reviews)
    46.8 mi

    The ladies at the front desk were nice but the problem is that the doctor was already really behind…read moreand no one was kind enough to call me and I had to take time off of work to be there on time.... my time is as valuable as the doctors. It is amazing how they can charge you for being late but never to they credit you anything for the doctor being 1.5 hours late... yes I said 1.5 hours late! He did not even apologize when he came in the room that he was late. Wouldn't it be nice to have someone in a position that should take the lead for their staff be more humble and appreciate the time of the patients?

    Horrible experience! New patient here just trying to schedule an appointment! Attempted online and…read morefirst available showed January 2027. Attempted to call and waited almost 30 minutes before an agent took my call. Agent was not polite at all! As a new patient, I called another local business who took my call on the third ring, no waiting, no rude agent! The other business was amazing - helpful, polite, explained the process, everything! Completely opposite from what I experienced with Horizon Eye Care! I then attempted to cancel my appointment online via their chat option - which is recommended during your phone wait time. After starting the chat requesting to cancel appointment, after 15 mins the chat said 'No agents available' and just ended the chat without warning! I then had to call back and wait another 25 mins before reaching an agent to cancel my appointment. When I requested an email confirmation of the cancellation (because their website says $50 for no-show appointments that are not cancelled in advance) I was transferred for another 10 min wait to reach a voicemail! SO FRUSTRATING! I would highly NOT recommend this company if your new and looking for an optometrist!

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    Horizon Eye Care - Great Service

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    Great Service

    Dara Khalatbari, MD-Eyecare & Surgeon - laserlasikeyes - Updated September 2026

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