I got a bunch of sap on my truck thanks to some very inconsiderate trees in Prescott. Knowing full…read morewell how deftly organics can chew through a nice coat of paint, I wanted to get it cleaned off quickly. Most places I called had waits up to a week out, but Definitive was ready in a couple days. Stephan said he'd be at my house at 8am and damned if he wasn't there at 8 on the dot. I noticed they didn't employ a two-bucket washing method. If that bothers you, just a heads up but my truck was pretty clean to begin with (apart from the sap) so they went ahead and pressure washed it. Afterward they polished and waxed it. It wasn't at the level of a paint correction specialist but for the price I could hardly complain. They even cleaned up the frame rails inside of the wheel wells On god, the car looked like it just rolled off the lot. Well done, Stephan and gang. I'll be coming back for your business again and recommending you to everyone who asks.

I sent out a request. I'm a first response, if reasonable, I'll use you. These guys responded…read morequickly and said they could detail our truck that same day. A soda can had fallen out of my backpack and exploded the day before, hence the reason I was looking for a detailer. Not only did they come the same day, they split the job between our work and our home so we could finish our shift. The truck is fabulous clean! Removed the soda, grass and dog hair. This is a busy truck between dogs and football, it was pretty messy. They did a great job! I wish I would have taken a before and after picture. Thank you so much!

I recently tried Grand Wash at Cotton Crossing and Grand. I was looking for a touches option and…read morethis one is right down the street from me. The service there has been EXCEPTIONAL. They have been very helpful in ensuring I can use touchless by default but also use the brushes when extra cleaning is needed. A young man, Art has been particularly helpful. I recently added my wife's car to my account for a discount and couldn't more pleased. Keep up the good work!!!

The place is modern and clean, and the car wash and vacuums are good, but when they stopped…read moreaccepting cash, I stopped going there.

UPDATE: 05/12/2026: I reached out online for somebody to…read morecontact me and received a follow up email that somebody would contact within three days. I have not received a response yet. ORIGINAL POST: The washes at this location are GREAT! But trying to cancel the membership plan has been an absolute nightmare. Their membership system cycles to dead-end corners and when you go to the main site to cancel, it has a button to cancel, but leads to another cycle page. It has been super difficult to get in contact with anyone to cancel and has been super frustrating. I won't use them again for this reason--be forewarned if you are considering a membership. I had way way better service and easier communication with Cobblestone, who I'll be going back to. I had switched to Super Star because I thought the location would be more convenient. Cobblestone, I see now, though, is worth the drive.

Be careful when you let them help you at the machine. Today the girl there asked what I wanted and…read moreI said just the lite wash. She then proceeded to hit the subscription button, then asked me for my phone number. I told her I didn't want to give her that. She basically said she needed it for the subscription because it is cheaper if you wash your car twice a month. I restated I didn't want it. I have never had someone try to slide a sale in like that. Shady sales at best. There are a dozen other car washes around, I will be going to one of them.

Bill the owner of this lovely and efficient customization and car detail shop personally answered…read moreall my questions via phone, text, and seemed to have done the window tint and ceramic coating for my 2012 SLK (talk about amazing customer service and an honor!) Bill uses high-quality materials, he used Suntek for my 30% tint and made sure it was legal to drive in California (since I'm not too well-versed in car detailing and legal window tint shades at all). For the 7-year/lifetime ceramic coating, Bill used Opticoat Pro Plus over the body of my car, which has an amazingly smooth and glossy finish. He recommended Opticoat Glass Pro ceramic coating for my windshield and windows as well (to prevent high-speed rock damages on the freeway), which I happily agreed to get. I really appreciated all of Bill's thoughtful recommendations, especially knowing the weather up in the Bay Area where I'm originally from. All of these customizations together cost $1998, which is far less than what I had been quoted by certain shops back in the Bay. Also Bill's turn around time for coating and curing the car was less than 2 days for everything, whereas I had been quoted over a week back in the Bay (and with a much longer commute from where I live!) For the quality of service, details, and kind customer service, I'd recommend any friend in Arizona to go on over and visit Bill for detailing and work - 11/10! Thanks so much for making my old gal so spotless and more resilient, even in older age!!

A year ago I bought a black 2016 Mustang from a local dealership. Unfortunately, when we bought…read morethe car it was covered with water spots and we didn't see that the paint had MILLIONS of small scratches and swirl marks that really detracted from the car in bright sunlight. It also had watermarks on the faux suede inserts in the seats. I recently took it to Crystal Clear to find out if there was anything I could do short of a repaint. They told me they could do a "paint correction" and they felt the seats should clean up fairly well. They gave me a price and we scheduled it for 2 days this week. I picked the car up yesterday and I'm extremely happy with the results. It looks like a new car and they charged me a reasonable price!

Today, I took my 2026 red Camry through the car wash, and the brushes caused several scratches on…read morethe passenger side of the hood. The vehicle had no scratches prior to this. It's kept in a garage. I reported the issue, and Genoris had me complete a damage/incident report. I requested the manager's phone number but was informed that one is not available. I will be getting estimates for the damage and expect the car wash to cover the cost of the repairs.

Making another review, since apparently that is the only time someone responds to me. This car wash…read moredamaged my car over two months ago and they still haven't responded to me! Manager gets on here and says to email to get things fixed. So I have emailed over three times and still no response. Where is the accountability dash car wash??? So disappointed! Not worth getting your car washed here, go to super star!!

So easy to get into right off the thunderbird exit…read more I am not a fan personally of just the long skinny vacuums - I wish they would have both options. It hurts my wrists to use the long ones. First time thru I felt they bug prep wasn't sprayed well- but Second time thru they did a better job. Everyone was very friendly and polite that I encountered.

Loved everything about this car wash! I am very picky when it comes to cleaning, especially my…read morevehicle. Pulled in and got the Grand Champion wash. It also includes a car interior kit. After your wash you can go to the free vacuums, they also have free clean towels, and compressed air to clean out all the nooks as well as water in your mirrors or windows! Loved that! The staff was very helpful. What you get for the price is worth it! Plus I get to make sure I leave extremely happy.

I love it here! They are always so nice and courteous. Randy the manager is always so helpful as…read morewell.

Stopped by for a wash today, drove up and put everything in monitor went to pay with cash and that…read moreis when they tell me machine is only taking credit cards and not taking cash. So I backed out and left. If you cant give me that info before I do all that you dont get my business, and why is it now $23 dollars.

Love this car wash! Super clean!…read moreGreat Customer Service from a gentleman named Jay. He was so helpful and friendly and even gave me a car freshener. I will definitely tell my friends & family.

Listen i have never left a yelp review but this was so disappointing i need to. ONLY USE COINS AT…read moreTHIS LOCATION. I WAS CHARGED 40 DOLLARS from this 4 DOLLAR car wash. The card machine did not work so i scanned my card again at the 2nd bay from the left. The machine wasnt making any noise or starting the wash so i scanned it again and nothing. I moved to the next bay over and the same thing happend. I had to wait about 2 minutes after scanning my car and then it started working somehow. I was charged the initial 10 dollar hold but then charged a total of 40 dollars on one transaction and 4 on another. Very very disappointing because nowhere on any sign is the number 40 so its very suspicious and wrong. Had to dispute it with my bank and explain the whole situation. All for a car wash.... If i used coins im sure my experience would be much better.

I have been taking my vehicles to this location (83rd & Bell) for several years. My interactions…read morewith Andy is always a pleasure. This man is a true professional. I have watched him with customers and would hire this man to work in any business I owned. I would hate to see him transfer to another location but would probably transfer my membership if he did. Great worker and a pleasure to deal with.

I received a complimentary exterior detail service and let me tell you: Wow! The staff at Jackson's…read morewent out of their way to make my 10-year old car look like new. I forgot how sparkled-metallic-pretty my car was! So I recommend the crew here who are friendly and professional. I will definitely return for that much-needed interior detail job.

I am bummed. I like…read morethis car wash. I've been coming here every week or two with both of our cars for years. I've spoken many times to the owner/manager, I've bought many five packs of "Dynamite" wash coupons. I've stuck with them through several machine failures and repairs. I even wrote them a 5 star Yelp review last year. Despite all that, after today, I won't be back. There is one employee who always jokingy calls my little four year old blond grandson "guerro" and "gringo" . Today I told that employee, in Spanish, which I speak fluently, that my grandson is actually Mexican. At that point the employee walked away and told another employee that I was a huevon. So now I will have to take take my stupid, lazy business somewhere else. :(

I take all of my cars to TNT for hand wash, regular washes, and detailed work. Ramiro is always…read moretaking good care of my needs. He's always friendly, and helpful just like all of the staff. Sid is my GO TO guy there! He's always on top of any concerns and takes great pride in the work that they do. He's responsive and friendly. It's great to go to a place that they know and recognize me. The prices are great compared to some of the other places down the road and their detail services are amazing! Your vehicle is a significant investment and recognizes that! I have been a loyal customer for 12 years!