This was a great place for kids. The food was pretty good but the gentleman waiting on us seemed distracted and was not attentive. We had to wait for close to 20 minutes from the time we asked for refills to get more to drink. I would recommend just stopping by to play games and having dinner elsewhere. read more

Awful, awful, awful. Crappy food. I mean, it's not too hard to serve frozen, fried food well, but somehow they manage to ruin it. Buffalo chicken sliders were so bad we couldn't even eat them, and the server refused to refund. There is nothing special about this place and for the money we spent we could have had a much better time somewhere else. We won't be going back. read more

Bartender was awesome, kept drinks coming despite being the only one working! Games and atmosphere really great. Bathrooms totally disgusting. All in all had a really good time, gonna go back with the kids next time! read more

Dave and Busters is now dead to me!! I havent left our table the entire time. Waitress who was nice but didnt even keep our drinks full and was just sitting at the bar watching to one point had to wave my cup in the air to get a refill comes to the table and says we have a policy if everyone wants to play games I have to close the tab. I said ok I just didnt know if we might want a drink. She said its our policy to close because people walk out. I said ok I havent left the table all night but if you need to close it, close it. She said I can talk to my manager I said close the tab. She continued to tell me its the policy. I said look (with my voice raised a little) just close the d$!# tab. Holy toledo!! Your tip just got jacked lady! Poor service then this. Wow!! Glad the kids are having fun this just ruined my mood. read more

My review is strictly for the restaurant side, as we did not have enough time to go to the arcade side. Stellar customer service earned this place a 5 star review. First of all, our visit to D&B was unplanned and followed dismal experience at Pluckers (review to follow). As the wife of a Tampa Bay Bucs fan living in Cowboy territory, the sports bar experience must be meticulously planned ahead of time. We called Pluckers to ensure that they would be showing the game and were assured by 3 different people that it would be, but it wasn't. We walked over to D&B and asked the hostess to check for us if the channel could be changed. She called over a manager who took the time to find the right TV with a good table to change the channel at. We were seated and our lovely server Izzie was beyond patient. She was kind enough to explain the menu patiently as none of us had ever eaten there. I had just gotten my braces adjusted and eating was a pain. She saw me accidentally hurt my teeth on a fork and kindly brought me a spoon with my dessert without me asking. A second manager, who also had lived in Florida, checked in on us through out our meal (he wanted to know how a Tampa fan made it to Texas), and would come check the score and talk football with my husband (the rest of the party, myself included, are not sports fans). The original manager then brought us a little speaker for our table so that we could hear the commentary. The food was great. We had the giant appetizer sampler, the bbq burger with pulled pork, the banana foster pie and the melt with the mac and cheese in it (can't remember any of the names). Everything was brought out in a timely manner despite the busy night. Will definitely be back. read more

Always a ton of fun! Love their half-price games Wed!

Fun place and great specials during the week, weekends however, leave much to be desired. Service and cleanliness really lacks and the food is what you would expect, so I definitely recommend eating elsewhere before coming here. The place is fun, definitely an adult atmosphere with not many children running around which is a plus. read more

I was disappointed in the service and the number and types of things unavailable even though they were on the menu. The staff rarely checked on the table and did not provide service equally to everyone at the table. The food and drinks weren't that great and definitely not worth the price. read more

This was our first time here. We were in the area and thought we'd give it a try. It was between lunch and dinner so the amount of lil' ones was very nice....hardly any at all ;) The food was okay, a little bland. The waitress was awesome...her name was Maria. We actually tipped her more than we usually do and we normally tip pretty good. We had a blast playing though. I couldn't believe how much fun we had. It was something we will do again...for sure!!! read more

Somehow our meal ticket was lost and meal never arrived. But the Manager was very nice apologiesd making everything right with flying colors. We even got a few items comped :) my girlfriend and I will definitely be coming back. Great customer service even when things go wrong. read more

Dave and Buster's is a decent place. Everything is expensive, and the food is... sub-par. That said, the reason we go is for the arcade, which has a wonderful selection. I recommend you only go for that, and be prepared to sink $20 in for an hours entertainment (for two people). read more

Over crowded, took my family and I 1 hour to sit, waitress was not polite or friendly, did not deserve her tip, game room was so crowded that me and my family could hardly move. Never coming here again, read more

We threw my son's 13th birthday party here! The staff was friendly and accomadating! The food was served hot and it was great! We also added the unlimited gameplay and the kids had a blast. Several of our guest commented that it was the best birthday party they had ever been too! Thank you Dave and Busters! read more

Iam here now this is how long I've been waiting on my food haven't seen a waitress since the order was place been wanting another drink oh and they are not that good. Please reconsider don't come. read more

Just sat at the bar in Game Room area from 3:32 pm to 3:4pm with No Service. Meanwhile 4 employees just walked by on multiple occassions doing their own thing. Never mind it's Happy Hour and no one working the bar!!! read more

Ok you would think that hey look finally a place to go o have fun without the kids but guess what there are more kids here then there is at chuck e cheese me and a party of 7 tried to go out and have mind you we are not from this area we got there had to park on the curb and there was the biggest crowd of people no tables they couldnt seat us kids was running everywhere it was bad. i read that you should go there doing the day and not on a weekend wish i would have read before wasting my time well at least i got to see the inside signoff pissed off visitor read more

This is the worst restaurant I have visited in a very long time. The food was horrible and the wait staff was rude and ghetto. If you eat here during the winter, there is a terrible cold breeze that will make your experience that this restaurant very unpleasant when dining near the hostess booth as a result of smokers going in and out of the building to get that last puff prior to eating. The quality of food and service significantly decreased since its opening. Don't bother to eat here (if you expect quality dining in a fun atmosphere). Almost forgot... The waitress tabulated my ticket incorrectly and still behaved like she was correct. The manager made the correction. Can I give this restaurant "0" stars? read more

The only thing that I can say has kind of gone down hill at this dave and busters is that they no longer stock the good prizes in the small claw machine and they got rid of the 22" Bevo as a redemption prize. Used to when this dave and busters first opened you could get a dallas mavericks bear or a dallas stars bear out of the small claw machine and it was loaded with them now they only have cheap dallas cowboys bears and cheap toys in it. I saw an annoying orange in it. Also no more Dallas cowboys plush at the winners circle either. Went there last week first time since 2010. They do have: Stewie Homer Bart Angry Birds (700 tickets) Spongebob (1100 tickets) Patrick Hello Kitty medium and (extra large which is 2800 tickets) TCU, Texas A&M, Texas Tech plush hands with the index finger pointing up. Giant Giraffe Some Spider plush Smurfs (coming soon or already on the shelf saw them ready for ticket redemption tagging process at the store behind the counter where you weigh your tickets) Dave and busters winners coach bear (1600 tickets) Scooby Doo (1500 tickets) 16" Bevo plush Of course they have: Xbox Wii PS3 Also you can order a Ipad if you have enough tickets I think it is 100,000 tickets. one of the best games is high roller gives 8 tickets per coin knocked off the shelf. Won 2800 tickets two times recently there off of that game. read more

The service here was horrible. After getting seated me and my boyfriend waited for 20 mins to get a menu but no one came so we had to get up and get our own menus. After about another 10 mins not a single waiter or waitress came to get our drink order or food order. By that point we just got up and left. Not a place I will be going to again. read more

If I could give them less than one star I would. Would not serve me alcohol while I was on my honeymoon because there was a "wrinkle in my id" I offered to provide my social, my birth certificate and my college id and they did not accept. AFTER ALREADY SERVING me a 50$ dinner WITH An alcoholic beverage.Will never be back here!!! read more

I wouldn't even give a star if that was an option. I prepaid for Breakfast with Santa a few weeks ago. About $100 for 4 of us, expecting to have a great time. There was limited seating and we had to wait for a family to leave for us to sit down. Whoever the event planner was should have made sure there was enough seating for all the guests who reserved. The food was pointless, cold, not fresh, not much to pick from either. We had to ask someone to bring more food. We asked the manager about seating and he told us to find seats ourselves and when we talked to him again about our experience, Daniel the manager told us he would address it. Yea after we paid, address it for when? for who? The event was over and done with. I suggest apologizing to your customers and asking what you can do to convince us to come back. We also had issues with the games. The super mario/sonic game which my daughter loves went out of service in the middle of her playing. A nice staff member did come to help and we ended up having to wait for the other game system to play it. Right after we went to the clown game close by and this game is timed and you get a chance the throw a ball a few times and my daughter got once chance and the game ended while my nephew was still playing and they started at the same time. We tried the new star wars game and the game pad to swipe your game card did not work. What else could go wrong here? This experience was unacceptable. Save your money and try another entertainment location. The manager could care less anyway. read more

Been to Dave and Busters before but a little disappointed with this experience. Went on Wednesday night where games are half off. Had a decent time other than at least 4 games not working even after you slide your card. Need to also have more games that incorporate four people. read more

Several machines were broke. Was taking our points but not letting us play and not giving out the correct amount of tickets. This location seems smaller than the others. I like the 1/2 drinks during happy hour and reverse happy hour. read more

This Dave and busters is close to food and shopping. I find it a little overpriced and the kids can't win many items in the store due to how high things are. The only problem I encountered were unsupervised kids running and almost knocking people down which was annoying. The parents need to watch their kids more. read more

Holy Fat PAC MAN, I love this place even though I consider it "The High Roller's Game Arcade" but still, I have been known to come here to pay a ridiculous amount of money to play for some frivolous prizes. Oh and by the way, the prizes here are usually really nice. For example, you could get an electric guitar, a waffle maker, blender, or marshmallow shooter (you know you want one). Since I don't care for the food here, typical American food fare like burgers, etc, I'll usually dine somewhere in the highlands and walk on over to D&B. Finding a parking spot on a weekend night is a joke. Be prepared to stalk someone that's walking out from the building. The drinks here are decent though. My routine for D&B is to play a few rounds of Pac Man, it's so cool because it's huuuge, then I hop over to play lots of trivia, which always amazes me how much I don't know about sports and art, then a couple of rounds of air hockey, and some easy no brainer ticket games. I always have a good time at D&B but I really don't enjoy the large crowds or the parking which is sad if parking is such a pain it discourages you from having a fun experience at the arcade. Oh and they've got pool tables, if that's your thing. read more

CHECK YOUR BANK STATEMENTS AFTER LEAVING THIS PLACE. I didn't want to completely bash this place because I did enjoy my night when I was there. Yeah the food and drinks are over priced but that's to be expected at any establishment these days. The problem I have is the way they handled my bill. Me and my girlfriend went on a date and the tab came out to 75 dollars. Per usual, I marked out the tip line and left the server 15 dollars in cash. A couple days later I noticed my card had been charged for 105 dollars. So I called up there on Wednesday August 29th to ask what happened. I spoke to the manager on duty and they said the server had made a mistake. I get it. Mistakes happen. I was told the refund would take 5-7 days to get back to me. Fast forward to September 7th, a little over a week after I called, and a full 2 weeks since I was at the establishment the money had still not been refunded. So I call up there again. They then tell me that my refund was not entered until the 31st of August, 2 days after I called the first time. On top of that they said it would take 5-7 business days and then blamed it on my bank for it taking longer than the time they gave. So now on the 7th business day after the 2 day delay they took to enter my refund, I am still missing my 30 dollars that was never there's in the first place. I understand mistakes happen but the nonchalant attitude about over charging a customer just about half their tab so the waiter can pocket a tip and not attempting to fix the problem in a timely manner has left me highly frustrated with this place. I mark out the tip line on every card receipt I get just for this reason! read more

I must start off by saying this is my first time writing a review good or bad. With that said the service at Dave and Busters in Arlington tx was Terrible. Waitress was so incompetent it made me nuts. Husband ordered jack on the rocks and she brought a jack and coke. I ordered titos with soda water and cranberry. She didn't know if they had titos vodka so I said schmirnoff was fine and she replied "if we don't have titos you want schmirnoff on draft". Wth?! I say no, that's vodka not beer. Drink comes, I taste no club soda and only dirty nasty ice cubes. Left a gross taste in my mouth. Husband ordered another jack on rocks which he specifies clearly and asks for a small glass and she, of course, brings a tall one. The list goes on and on. We were not pleased at all and will never, ever return to this business. Please dandb hire people who want to work and want to please your customers. We spent plenty of money and received less than average service. I dont care how good your food is or how cool the games are. If serice is bad im not a repeat customer. Not a good business plan at all. Help me help you!! read more

I am honestly disgusted with this place, I will never recommend having a party here. We rented a party room for my sons birthday, we had food for the party and had 2 party servers to help. Everything was going very well until everyone left the party room to play games. I had gone back to the room to get another game card I had left as I walk in the 2 servers were helping themselves to the food that was still left, they both had a plate in hand and were picking food out, when I asked what in the hell they were doing they claimed to be just putting it on plates to take the dirty serveware to the back, wouldn't you do that after everyone left and the rental was over? I would've believed it had 1 of them not had fries in hand eating them. That is not acceptable. I've been a server in my day and we were allowed to have whatever left over non eaten food was left from big groups AFTER the party was over and the customers had left, not while the party was still going on and we definitely were not allowed to eat it in the room. I had mentioned it to the manager who brushed it off as though it didn't happen, then explain how food was missing from the serving tray that was clearly there before. Never again booking a party here, I'm not sure I even want to eat here at all if servers are allowed to eat food right off the customers plate. read more

Don't come here to eat. Play games only. Service was very slow. Ordered drinks and got them about 10 minutes later. 2 of them were soft drinks and two were margaritas. I ordered a millionaire margarita and it had so much salt in the drink that it reminded me of gargling with salt water to soothe a sore throat. Since it took so long to get the first one I gave it to my wife and just drank the water. We never really talked to the manager because he seemed to talking to every other table in the place trying to calm down angry customers. Food was average service super slow games were great. Came out with some decent stuff for 4000 tickets. read more

I love dave n busters but this venue is in serious need of a staff makeover. It started upon arrival the hostess couldn't be bothered to even tell us where to go except away. Upon seat in the staff huddled in a corner ignoring anyone except them selves. I had to go to the unwelcoming hostess to ask for a manager. When he finally came over his attitude was F off we didn't have menus. Setups etc. I was obviously a huge bother to Chris something All very very disappointing I am waiting for my food so hopefully that will improve the whole night read more

We were recently at your Arlington location (425 Curtis Mathes Way Arlington, TX 76012) After talking to a server (Jeni) about waiting on a table. There was a open booth I was interested in. Jeni's response was that another gentlemen already has that table and has been waiting. Since the gentlemen opt out, that booth was given to another person that had just walked in. Jeni was aware I was waiting and wanted that booth. Her reply was since the manager (Anton) had seated them she wasn't going to argue with him since her shift was ending. (Time approximately around 3-4 pm) That I can speak to the manager instead, he can take care of it. Anton, instead of talking to me about my concerns or what had happen, he just walked away as if nothing happen. I was left without no where to sit. In the end my issues still wasn't delt with. Instead of doing things accordingly, I felt discriminated against and these two were just helping the other race. That isn't right. No one should feel belittle or unworthy because of their race. The gentlemen that Jeni was helping was of caucasian race and the guest whom had just walked in that Anton had offered the table to was African decent. read more

First the drink I ordered came wrong, the food took an hour to come to the table . Had to ask the waiter 3 or 4 times for the same thing like ketchup , a straw, and to go box ..... And then half if the cool fun games didn't work . Awful read more

Service is not to par, we had a party of 15, and the waitress was not able to handle us. I am not sure if she was new or just never handle a large party. All the tickets were incorrect, a large amount of gratuity was added to everyone's check, and one party member was charged 119.00 dollars and all she had was a drink. read more

My husband and I went for date night. This was our first time ever coming here and we figured it would be a fun night...it was a Thursday night not crowded at all. We sat there for about 15 minutes before our waiter finally came to the table. When we finally ordered and got our food, it was horrible!!!! My husband sent his burger back twice. It was raw and just all around gross! My ribs and wings were just mediocre at best. The service was absolutely the worst...slow and just all around sucky. I sat there with an empty glass for the duration of my meal. the waiter never came and to check on us. The manager came to our table twice and not even he offered me a refill. My husband finally had to ask if the refills were free because no one ever offered me one. The games were cool...just regular ole arcade games but still fun. We marked this one off of our date night list!! We will not be coming back here. If you are brave enough to go, do yourself a favor and eat somewhere else and enjoy the arcade!! read more

Just awful now. We were seated and no one brought us any menus so we had go and literally ask for a waiter. Very long wait for drinks and they weren't even made right...and then the waiter took forever to come back to take our order. The food was awful too, my steak was super tough, could break a tooth trying to eat it. Also, they forgot to provide silverware, how the hell do you want me to eat steak and pasta with a spoon? Let alone providing any silverware to the rest of the plates. We asked for our check and it took over an hour for them to get our bill cleared. Not the same anymore, not coming back. read more

My kids always have fun playing the games here. It can get quite expensive because most of the games cost more than a dollar to play. It is nice that you don't need coins or have to carry tickets around since everything is loaded on your game card. Be sure to keep your card if you ever plan on returning because there is a $2 fee per new card. read more

Waiter was terrible. Games are fun a little pricey. Food was okay. My Sons birthday he enjoyed it.

First time going to this establishment. Went as a large party of 30, Adults, teenagers and younger kids. Called ahead the day before and was told they didn't take dinner reservations. So they have advance notice that a large group was going to be there, got there 15 minutes early and hostess radioed to find out what party room we were assigned to. She then tells us it's going to be a few minutes while they clean up. 30 minutes later we are still waiting while staring at all the empty tables by the bar. MANAGER PASSES US TWICE AND COULDN'T CARE LESS WHY SO MANY PEOPLE WERE BLOCKING THE FRONT DOOR. Finally we asked about the empty tables by the bar and we were told to seat ourselves. We had to join our own tables and chairs, no help from anyone. Manager was NEVER TO BE SEEN THE REST OF THE EVENING!!!!!! (We were there for 3 hours) Never even stopped by to see if we were being taken care of. NOT EVEN AN APOLOGY!!!! The restaurant was not packed, there was no waiting at the welcome desk. Be careful dining here and check your receipts because the name in the menu does not match the names on the receipt. Go down the block to Bone Daddy's, better food and prices. Manager cares about customer service and takes the time to have a conversation with you. read more

We had a big family and friend dinner at Dave N Busters a week after Christmas. When we walked in we could instantly tell that they were understaffed. Being so close to Christmas and New Years we could understand why. We sat down, ordered and waited 2 hours for our food to come out. At which time only half of the meals came out and about 2/3 of those were cold. Most of our party got pretty upset and that's when the manager came out. The waitress had been apologizing the whole time we were there but when the manager came out he offered a very heart-felt apology along with some courtesy tokens to make up for the wait. Honestly, even though we waited for 2 hours for our mostly cold food I left very impressed and satisfied with the service. This is a good place with good management. read more

Hands down, wonderful night. Not only was the food amazingly delicious, the drinks were fun and unique. The service was great; we saw the manager three times during our meal. The game room was packed, but we never had to wait more than a few minutes for a game! I love this Dave n Busters! read more