food was awesome super nice employees over all a Great experience. we will definitely be back again

Came in with our baseball team after a win. The kids were ready to play some games and us parents were ready for some food and drinks. The place was empty but the 2 ladies running the place turned us away. They told us there was too many of us and didn't even want to work with us. So we walked next door to Bluffs sports bar, they took us in no questions asked. The boys had fun playing pool. The waitress was amazing and took great care of us. DONT GO TO DAVE AND BUSTERS! Save the trouble and money and go next door. read more

They get stars for the games and decent layout, BUT... 1. They "encourage" masks but none of their staff wear them. (and no your chin does not count) 2. They ask you to tip the person loading points on your card. WHAT?? 3. The BIGGEST ISSUE, they won't let you order food at the bar. They FORCE you to sit down. If I can't order some salty fries to go with my cocktails, then forget it. That's a $60-100 per visit they're losing from us. EDIT: My husband reminded me that a half of the games are blue and don't give you tickets. What a rip off. We used to go to another location at our old house and it was much, much better. EDIT #2: They also didn't have the claw machine where you get a ducky every time. We do that each time we visit D&Bs and this is the only time we couldn't. They also do not have the Kung Fu Panda game. AND they have 1 cup pong (same set up as beer pong) so you can't challenge each other. read more

First time visiting one of these. The hamburgers were cold and not cooked as ordered. The seating was comfortable and bathrooms very nice. The game area was fun. We bought a $25 game card and played about 18 games with it. Ended up with 500 tickets that got one of the smallest prizes. read more

Dave & Buster's Sevierville - Classic Cheeseburger - American Near Me - Sevierville, Tennessee

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Place sucks and is always dirty. Bathrooms are disgusting as well. We're locals and hate this place.

I really enjoyed Dave and Busters game room. They had an amazing amount of different types of games to play. The prices were decent but the food was not that great. You can definitely have a good time drinking and playing games at this restaurant. read more

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The food was absolutely delicious great portions on the entrees a little short on the fried pickles but food quality great kitchen did amazing hot and tasty but that was all I could say about the experience the front had trash everywhere and service was slow we made reservations for 8:45 for 4 people and it was dead we were the only table in the entire dinning room and we didn't receive appetizers forever super slow we didn't get to leave the table till almost 10 and the only table the entire time read more

Turned away with no American ID. Went to Dave and busters for a few drinks and apps before playing some games. Sat down at the bar and gave her our ID even though we r a 55-60 year olds but we know they will ask. She came back and said we can't take any other ID other than a US ID. Where do they think ppl come from in a destination area. We have never in any other country been turned down for not being from their country. Could you imagine if this was every establishment?? Called the manager and he confirmed no one without a US ID can be served. read more

Service was a bit slow for food but the food was good. All but one game was working and the attendants were cleaning the entire we were there. read more

Made reservation for 7:30. Got there 20 min earlier. Not seated until 7:50. Then after sitting at table for 25 min we had to flag down a server because no one had been by. Finally got our food about 9:00. Some of our food was cold. Cold you couldn't eat cold. There was animal feces in the floor of the gaming area that had been tracked all over the floor. I guess they now let in pets. read more

This company is shite. They refused me picking up food for my sister and nephew, where my nephew had just had a major surgery. They do not understand customer service or basic human compassion and decency. I hope they go out of business. Not just this location but as a company. I laugh out loud now when I see their market value dip! read more

Got to D&B, waited 40 minutes for service because it was shift change and the bartender couldn't serve us even drinks apparently. Finally when we got a waitress, she was rude and abrasive. I would be more understanding if it was busy, but it's dead season and there were only four other tables and two waitresses. So I was confused as to why the service was so bad. She never stood at our table for more than 5 seconds. She mixed up our food, our tickets, just about everything. Her name was Alexis and I'm sure it would benefit her to choose a different career where she didn't suck so bad. read more

We had a great time spent 50.00 which was enough for 1 child and 1 adult to play some games until it stopped raining outside. We cashed in tickets for prizes and left on our way to the parkway. It was very clean and all machines were working which is extremely important right now. read more

02/14/2020 & 02/15/2020 This location gives Dave and Buster's a bad name! I spent over $300 there and was treated like dirt by one of the waitresses, and a manager. I had been there the night before and received the usual poor service, but I didn't complain. They have some kind of chip on their shoulders, and get away with it because they are by Pigeon Forge. Go there and you will wonder why they resent you being there! read more

The arcade was fun. Somebody took my phone and returned it to the front desk he took it when I was playing game. I was talking to my mother and I just took it out of my hands and my mom wouldn't let me go after him so he just took it to the front desk. I will never go there again if I have to bring my phone, I will never go again, it's the worst I will recommend to not go there go to a different arcade in Sevierville stay away from Dave & Buster's read more

Great gaming experience but if you're hungry go somewhere else The wait was horrible and food was late

Absolutely horrible experience start to finish. We tried to use the app for loading the credits and to get the 30% off and it declined our cards each time. Finally out of frustration we paid full price for play cards. The games are cheesy and expensive for play. We spent alot of money for a terrible time and in order to try to save it we spent $8 for a craft beer. Never again. Also we encountered many people that work there and only 2 were semi friendly. Mostly they seemed disturbed we would have a question about the process. I hated it, seriously. I will never return. There are so many more places to spend a ton of your money for nothing in Pigeon Forge. read more

Visited This one for the first time today, spent over $300 had fun, but the prize selection was a joke. Had the plushies displayed but had zero in stock, and they can't sell bulk head? Sooo y'all just keep it up so people play and spend money and cash in on tiny prizes? The food was gross and not edible. Also first one I've been to where little kids are running havoc chose this place because I thought it was more adult friendly. read more

Went to a 4 year olds birthday party and had a good time. Place is half video games and half restaurant & bar. Machines are loud but the kids love it. Food is okay and service is good. It's a clean well run place. read more

Front door staff very rude. Not that busy but yet they make you sign in for a table to just sit and drink a beer while your kids play. Get seated and the floor at the table is filthy. read more

Asked if they could put ufc prelims on a tv. The server said the manger said "it's a football day. And people are watching." Looked around and a total of 5 people was eating and watching the TVs. While the same game played on 5+ TVs, along with after game shows. Should have went to Buffalo Wild Wings. They would have hooked us up. read more

Katrina is such an amazing bartender! I came here two days in a row while on a work trip in Pigeon Forge. I asked for a double vodka soda (long days lol) and she told me about their "supercharged" drink special. I'm in! Her pour and ability to multi-task was perfect, and the service in general here is amazing. All the bartenders were very attentive and I will definitely be back whenever I'm in town. I didn't order food, but from what I saw it looks delicious. read more

Dave & Buster's Sevierville - Supercharged vodka soda! - American Near Me - Sevierville, Tennessee

Came here for some fun and glad I did. The biggest Dave & Busters I have ever been to or seen. I played games for about 7 hours and it was a blast! There were only two servers, one at the bar and the other working the dinning area. Both however were serving people wether at the bar or dinning. They handled the stress well considering the place is recovering from the pandemic. The food was the best. The Garlic fries I would drive hours to get again. People need to cut them a break and be patient waiting for drinks and food. Don't be a Karen! read more

Waited 30 minutes for after being seated. Never got our drinks, so we had to leave. Even my son, who really wanted to play games was glad to go because service was so sorry. read more

Horrible service from the moment we walked in the door. Smartest move would have been to walk back out. We decided to stick around after the rude hostess seated us, but it turned out to be a bad choice. The waitress was just as bad. The place was not busy at all and we were seated for over two hours, since we had to wait over 20 minutes between each time she checked on us. Even 20 minutes or more after asking for a condiment. The waitress came to the table and didn't even say a word when dropping off the ticket we waited 30 minutes for. The hostess was also watching us look around for the waitress and offered no assistance at all. I tried to look on the bright side, but there was just no excuse. Will not return. read more

Our server (Jacob) was great and the restaurant was very clean. The games were good too. This location is a little smaller than the myrtle beach one game wise but I like the seating in this one better. read more

Dave & Buster's Sevierville - Light up slush - American Near Me - Sevierville, Tennessee

The service was slow even though it was pretty empty. I understand the staff shortage but it seemed they were using it as an excuse. The food was good but nothing spectacular for the price. The gaming with friends was the most fun. Go for fun and atmosphere! read more

This location isn't as big as others I'd visited. The prizes suck & the workers didn't bother to restock. I got a cheeseburger & the meat was burnt but at a done status. Lastly, The app is not user friendly. read more

It's a new set up and everyone that worked there seemed confused and frustrated. We had a coupon and it took a little while to find someone who knew how to process it. When we got a table, the service was slow but I hate to blame the server. I think the place was understaffed And not well trained. We ordered drinks and a dessert and those were good. My boys really enjoyed the games and the coupon gave them much more time to play than other arcades. I think we will try again but not for a few months so they can get the kinks worked out. read more

What happened to real menus??!! You have to scan a QR code on the table with your smartphone after the menu finally loads 30 minutes later because the service on my phone sucks & the menus won't hardly load. So then you place your order & pay for your order on your phone. When asked why I can't just tell my waiter/waitress my order she says it's the managers new rules. Oh & I forgot if you have multiple orders you have to order off one device. What if you don't have a smartphone? Then you can't eat here? Or you just can't order anything? I understand covid but come on. It takes less than 5 minutes to sanitize a menu & keep customers happy! The games aren't sanitized after every player gets up. I'm just asking for a little bit of normalcy. read more

I left there completely sober still hungry and $120 lighter!!! Me and my fiancé did not enjoy the food or service. The steak was mostly fat and rubbery This was my first time at Dave & Busters and will be my last read more

We visit the area of Sevierville quite a bit and we have always wanted to try Dave & Busters. We tried it for the first time this past Saturday and the food was SO GOOD! The arcade looked incredible, but we didn't play any games there. If I had to complain about anything, it would be that I had a hard time finding the bathroom. You have to go through the arcade to find the bathroom. We highly recommend this location and we will be back to this location on our next trip to Sevierville! read more

I visit this location often and it never disappoints. The staff, Amanda, Cody, Hannah, Riley, Kelly, Anthony, Dylan and manager Dylan, ALWAYS make me feel at home. Food is better than most high end places, love all the unique cocktails and my daughter always has fun in the arcade. Did I mention this establishment is the cleanest restaurant in the area. Thank you for always taking care of the locals! read more

The menu was a joke. The smallest and worst selection I have ever seen not to mention over priced. Took us an extensive amount of time to be greeted and seated. We both ordered chicken tenders because there wasn't much more options . it was your basic mediocre frozen chicken tenders. Can't really screw that up. I ordered a mixed drink. It was average. The server seemed overwhelmed and overworked. Like she would care less if we got up and left and she left empty handed because she just wanted to go home. The games were fun and prize choice a were excellent . the menu was beyond disappointing though . read more

This place is amazing love the dude bartender there. His drinks are immaculate. Really brings the fun to the Dave and busters experience

Server was rude. Wouldn't serve us drinks cause we were from out of state and our ID's were "Different". Horrible place to go on a vacation. Waste of time. read more

If you want to wait 45 minutes for a drink at the bar, go here. We went on Saturday and there were only two bartenders and a well bartender. The well bartender didn't acknowledge us at all, and we moved seats 3 times attempting service. Also, a guy fell flat on his face three times in a row while his friend was yelling for someone to call an ambulance. The bartender kept throwing his hands up saying "I didn't over serve him".... but we didn't see any employee making moves to call an ambulance. Needless to say, we dipped out. read more

If you do decide to go here and eat dinner or lunch please check your receipt. They add in a tip automatically. If you do not choose to add extra tip please cross through that line as the waitresses will add in their own extra and you won't realize until checking your bank. Dave and Busters was contacted in my situation, because the waitress added $40 and they apologized and said it would be refunded. After many calls and same promises not refunded I had to go through my bank. It's was a lot of time wasted and personally I hope the waitress was fired. It's called stealing! read more

Delicious steak, shrimp and lobster alfredo! We got this delivered due to having a zoom work meeting. Was delivered fresh, hot, delicious, and completely sealed! Wonderful quality and good portions. Next time we will be dinning in for sure!! read more

Stories are true unfortunately - worst service ever. Been sitting at bar forr about 10 minutes, no service, im the only one at the bar.