Very disappointed! I bought three appliances over Memorial Day weekend, and the customer service…read morehas been a nightmare. I was told my order would arrive in two weeks, which sounded great, but that's when the headaches began. No one called to say there was a delay--I had to call multiple times just to make sure my microwave would arrive so my contractors could keep working. I kept following up to confirm delivery, and when the time came, they said my microwave was in but didn't mention that the stove had arrived too. I had to push for both to be delivered together. As for the dishwasher I ordered at the same time, it's been delayed three times, and no one ever reaches out. Every time I call for an update, I'm told they'll text me when delivery is scheduled. At one point, they even asked if I wanted them to contact our rep--really? I get told not to yell when I haven't even raised my voice yet, though by now I guess I am. This is our third delay, and they keep blaming it on the fact that I ordered black stainless steel. If that's the case, why does APT's website say it's available in a week, and Home Depot in two? I tried to shop locally, but all it's gotten me is frustration. I've purchased from them before and had a great experience, but this time it's left me regretting the decision entirely.

We moved into this home in Demotte less than 2 years ago, and had to replace the appliances when we…read moremoved in because the people left nothing. I bought them all from another company in Highland, but when the washer broke a few weeks back, they were useless in terms of helping, since it was out of warranty. We decided to shop local so went to Fase-Kaluf. Maria helped us when we first looked by showing us machines in our price range. When we were pains and said we were going home to check out the consumer reports on the different models, she was not salty about it. And when we came back in 2 days to buy a machine, she was helpful again, both in helping us make the purchase and in scheduling delivery. It was delivered in 2 days, and has been delighting my husband ever since. (It's an LG this time, and sings a little song when it starts and stops. Cute, right?) I will gladly choose this company next time we have an issue with an appliance, and wish I had done so when we needed those big-ticket items (fridge, washer and dryer) when we first moved in. Won't be going back to that other store in NWI ever again. Fase-Kaluf is our new go-to. Friendly staff. Good products. A+

It's a wonderful, honest and hard-working family company. We have used their service twice. Gave us…read morea fair quote. When the parts came in, he was back asap to repair. I highly recommend them.

I highly recommend Anderson's. Cade, our serviceman, was wonderful. He was very knowledgeable and…read morevery professional. He came out the day after we needed them for a dryer repair. I will definitely use them again to have our vent cleaned yearly or for any other needed repairs.

called on a Monday and made an appointment for my dryer, they schedule me for Wednesday between 8…read moreand twelve on Wednesday I get a text message that they pushed me back to between 12 and 4. I called and said I couldn't do the afternoon. they then scheduled me for tuuts between 12 and 4, Derek showed up out his ear to the dryer and said he didn't have the part to fix it. he charged me 123.00 as a deposit. they then scheduled me for the following Wednesday between 12 and 4, at 11 they called and said Derek couldn't make it and he couldn't get to me till the following week. I canceled them and found another company. contacted D1 and told them I wanted a refund, Derek said they don't give refunds and that he showed up. he was there for about 2 minutes. don't waste your time with this company, I lost out on three days work.

BEWARE when hiring this company. We called D1 to fix our refrigerator. Refrigerator and Ice Maker…read morewere not working. Freezer was fine. They sent a Tech out that had no clue what he was doing. After about an hour the owner shows up carrying a part. Not in a box but in his hand, not sure it was even a new part. He helped Tech put it in the refrigerator. After another 2 hours Tech tells us it should start cooling. Woke up next morning the power to the refrigerator was off. Refrigerator kept kicking the breaker off. Now we have no refrigerator, freezer or Icemaker. This was all on a Thursday. When I called Friday morning they said they could send someone on Tuesday. I told them we shouldnt have to wait they should send someone thay day they agreed they would. We sat and waited and late afternoon the owner calls and says tech got a flat and cant come. Now we are without a refrigerator. I ask the owner why he would send an inexperienced Tech to work on my refrigerator and he said that is how his techs learn. Really???? Decided to go on his website and check reviews (lesson learned should have done before we hired him) horrible reviews. I called and cancelled further service, Decided I did not want them back to try and fix issue. The owner did say he would come and try to fix it himself but we declined the offer even though we paid them $448.75. We called out another repair company who told us immediately that the wrong part was put in and the way it was hooked up was flipping the breaker. They ordered us the correct part and fixed our refrigerator. Needless to say we would not recommend D1 for future service.

Mar 30, 2026 What ever happened to SEARS? I used their…read moreappliance repair service and what a mistake I made. The service was HORRIBLE, the technician they sent me was HORRIBLE. I spent 180.00 and got nothing for it. The technician charged me 129.00 for a diagnosis that was totally wrong. I even brought the parts for the repair for nothing as the old parts were good and he just doesnt know how to diagnos.Thed technician had an attitude like he hates his job, or he doesn't want gto be bothered. When you call SEARS you get AI because they don't want to talk to you, NO MATTER WHAT! Sears was horrible, the tech was horrible the serviice was horrible. Then he said it would cost me an additional 600.00 to repair the unit and he wanted the money upfront. ARE YOU KIDDING ME! I would give them no stars if I could. I ended up fixing it myself for 150.00 and SEARS was going to charge me 250.00 for the same part and 350.00 for labor. I called Frigidare (they are awesome) and the repair clinic knew just what to do. No wonder Sears is out of business. Bottom line Don't even bother with sears. Go to the repair clinic. Sorry Sears but your appliance repair is going the same way your store went. OUT OF BUSSINESS.

They have serviced my appliances from washer to cooktop and recently my built in oven. Your service…read morewas so efficient and professional. I'll definitely recommend you to my friends and family. Isaiah was great and also gave me some great tips.

He wanted money upfront. Took machine apart I had to keep reminding him what the problem was. He…read morerepeatedly took pics on his phone,googled and referred to literature inside washer. I don't think he had a clue. He left saying he had another call and never diagnosed the problem. Very disappointed with the company and the unprofessionalism. What did I pay for?.....

horrible experience cancelled my repair 2 times after I paid, called about it and ended up getting…read morecussed out violently because I said you told me Friday and then Monday and now you're canceling again "Steve" used very colorful language telling me he will do it when he gets to it maybe in 3 days if then

We had a good experience with Michael, the Handyman of Merrillville! We needed some ceiling…read moremounted shelves in our garage to be installed. We had already purchased them, and Michael responded to our install request. He was easy to communicate with, was punctual, and did neat and clean work. Thanks for coming to Lincoln Park/Old Town in Chicago! We'll certainly feel comfortable with him coming to help us as things come up in the future.

I gave Mike $700 Down payment to replace sliding door. Showed up first day said he couldn't do it…read morebecause he needs more guys to move the gazebo to get to remove the door. Said he'd be back in two days. Never showed up, called him three times and texted him four times. I told him I want my $700 back in a text, never answered. He has no intention of returning the money. He never called back or texted me back. Now I will have to take time out my my day to take him to small claims court. Do not use him he will take your deposit and run!

My KitchenAid stove wasn't working ~ wouldn't preheat and wouldn't reach temperature needed. Owner…read morecame, looked at it, and said nothing was wrong. Charged me $200+. I asked him if he could take a look at our dryer as it was making a loud noise while drying. He said "sure, for an additional $200+". Seriously?? About a week later I called him again because I was having the same issue with the stove. He came again and, again, said there was nothing wrong with the stove. Again, stove isn't working. Will never call Hiscox again.

1. good luck getting anyone on the phone. 2. then expect the…read more"run-around" 3 they only work til 4? TF is that? as if appliances broke on a 7-3p basis. if I'm paying the premium priceI expect service. Go elsewhere people. I wouldn't be surprised if the reviews on here are from employees.