Finally made it here after trying joes and daves and this place holds its own weight. Location has…read moreeasy parking and plenty of seating. Service was fast and friendly, easy ordering. Small wait but that's cause they cook each order to order which is nice. My food took a few minutes but came o it super hot and fresh. I got 3 tenders medium with fries and a drink. Price was reasonable like the competition. The chicken on point hot and juicy and the season was solid amount of flavor and heat. Fries were just ok. Chill casual vibes here, fast casual dining as you'd expect. Definitely adding to my rotation of hot chicken places

I went here on a recommendation from a friend and was not disappointed. I got the half a dozen…read morewings meal, which came with seasoned fries and a drink. Everything is made to order so I did have to wait about 10 or 15 minutes, but it was well worth the wait. I chose to get the seasoning mild and the flavor was wonderful, but the crunch was just the way you should get fried chicken. I got my order to go and when I got home, it was still piping hot. The seasoned fries were delicious. This will be my go to chicken spot from now on. SN: The staff is wonderful!

Stopped in recently and had a really nice experience. The space itself is beautiful, and the staff…read moremade us feel welcome right away--service was truly on point. I went with the cheeseburger and added bacon, plus all the toppings. It was flavorful and cooked just right. The fries came out hot and were well-seasoned. My daughter ordered a cookies and cream milkshake and didn't leave a drop, and I tried the cucumber lime drink, which was light and refreshing. All in all, a great visit. I'd definitely come back.

I was on a budget yesterday, so I was trying to find somewhere to take my grandson for lunch. I…read morechecked the store app and noticed that they had a spend $10 get a free kids meal. This was perfect for my budget. I pulled up in the parking lot and happened to be able to grab a spot not far from the door. We sat in the car looking at the menu. I decided on a side garden salad with a side of 1/2 fries and onion rings. My grandson wanted a plain burger, fries and a drink. We placed the order thru the app. It was very easy. We entered the restaurant right before pick up time. Soon as we enetered we were greeted by a very pleasant female employee. I made her aware that we were picking up an order that we placed online. They were completing it as i made her aware. Because this my first order here I was not sure if it was eat in or just carryout prior to entering. The definitely had a very nice dine in area. It was very clean and not crowded while we were there. The had condiments available and you were able to fill your own drink. We decided to dine in. We chose a nice windows seat. The service was excellent and the food was average. I would dine here again if in the area.

Chicken was just okay - not much meat on it and kinda small for the price. Fries were pretty good…read morethough, especially with the tartar sauce. My coworkers have said good things about the honey butter chicken sandwich so maybe I gotta try that. Partner got the chicken salad and it was also just okay - came with packet of Ken's dressing, a pretty bland salad.

The chicken wasn't bad, but the gyro was. Hardly any meat and also no Tzatziki sauce. Really wasn't…read morea gyro at all or even much of a sandwich.

Ten years ago, I met Kathy. She used to work at AAI just up the road from Charcoal Deli. She said…read moreMark ran a great shop and the pit beef was great. Also, their Lemonade/Half&Half/Flavorade drink was exceptional, primarily because Mark brewed his own sugar syrup. She's right. I can't speak to the other items on the menu because I'm smitten by the Pit Beef. I live just inside the beltway. We usually call in the order, get in the car and by the time we get there, the food is ready. You can eat at the picnic table out front, or in your car. Sometimes we wait until we get back home. You've probably blown by Church Road a thousand times. Go west, one block. Charcoal Deli is on the right. And there's a hispanic grocery store right there in case you need to pick up a few things. Here's a picture all dressed up for Summer with the awnings and umbrellas.

Good bang for your buck at this place! Got a pit beef sandwich! A little too much bread in my…read moreopinion, but the flavor of the pit beef had that great Maryland taste! I got a pit turkey for lunch the next day! Same concept, very great tasting turkey, but a little too much roll. The Pit chicken my wife had gotten had a delicious taste to it. The fries come a plenty! A little salty, but fresh cut! The location was convenient right off the main drag near Cockeysville. Service was great! They messed up the order, but we're quick to fix everything and gave a little extra fries for the mishap! The location itself was unique. Baseball cards were plexy glassed into the counter. We went at night time, unsure if there was seating or not. We got ours to go. Quick little to go counter worked well.

I got the combo over rice and fries and it was super good! This was my first time trying halal food…read moreso I got all three sauces on the side. I was really a fan of the green and hot sauce (quite spicy). I'm not a fan of ranch/mayo adjacent stuff so I predicted I wouldn't like the white sauce. I preferred the chicken pieces over the lamb, but they both tasted good. The fries were like a 6/10, better than average. All the food came out super hot. The price for everything was also really good. The service was great. The guy at the counter was polite and brought me over a tray when he saw I was dining in. The food also didn't take long (~10 mins). The ambience was nice, and there was a good amount of seating. People came and went but it was pretty empty for half the time I was there (40 mins).

idk why this place always fails to follow simple instructions , I ask for extra spicy / extra sauce…read moreevery time and they fail to do so , ive been here over 20x and its the same every time . This time you even offered "spicy rice" and I got plain rice ... you'd think after the 4+ reviews ive left about this you'd fix it. Y'all rationing over there ???

A decent Chicken Rico place. Lots of people take food to go but there's several tables and chairs…read morefor dining. The cashier was nice and I ordered 1/4 chicken with Yucca and Coleslaw as my sides. The chicken was pretty juicy and had good flavor. I like the sauces the meal came with. The yucca was a bit on the drier side but still quite good and the coleslaw was ok.

The food here is pretty decent and they have a number of sides to choose from. The sauces add a…read morelot, so get extra. Staff were friendly and efficient. There are a number of clean tables in a casual setting to eat at in you want.

We typically order their chicken and waffles and whiting. Both are good and we have also tried the…read moremacaroni and cheese which is ok. On my most recent visit I ordered the chicken and fish combo with a small potato salad but they gave me coleslaw instead so I am not able to comment on the potato salad. Maybe next time. They have their own parking lot and the service is ok minus the order overlook. This location is pretty clean, I haven't been in the bathroom so I am unable to comment on that either.

First time eating here. Food was very seasoned and very…read moreflavorful. It was so much, I could not finish. This is the type of experience I want when going to restaurants.

I read great reviews about the chain so decided to drive out of my way to try them. I used the app…read moreto speed up the process so I could make it to my next appointment on time. I arrived 11 minutes after the pickup time but could not find my order. I asked and found out the reason my order wasn't ready was because the cookie I ordered was not available. I had to settle for a cookie I didn't even want. The macaroni was completely overcooked and mushy. I threw most of this away. Oddly enough, Potbelly sent me a review request which I was happy to provide feedback with all of the above. That was 6 days ago. Part of the review process, they asked if they would be able to contact me to follow up regarding my feedback. I provided my contact info, but have never heard back. I guess they really don't care about customers either new or repeat. Their lack of feedback has solidified my view on my experience and I will not be back. Not even to redeem the free cookie they promised for my feedback or the free sandwich they promised for using the app.

For the 2nd year in a row, I have made a huge catering order with the Towson location specifically…read morefor a Memorial Service for the Knights of Columbus Council of which I am a member. Each year has been phenomenal service from beginning to end. From the placing of the order to me calling to verify, and then my picking it up, it's always been smooth, friendly, and professional. They helped me bring the food to my van. In addition to the great customer service, naturally the food was fantastic!!! Always top-notch sandwiches, salads, chips, and cookies as well as sides/toppings. Everyone that evening thoroughly enjoyed the food! I highly recommend the Towson location and certainly will use them again!!!