Upfront I would like to say that this will not be a positive review of Dr. David Suh, DDS. But my intent is not solely to complain or disparage, but to give any patient researching dentists a clear and honest reason to pause before considering Dr. Suh or his practice for your specific dental needs. My experience is as follows:
I initially received dental implant surgery from Dr. David C. Suh via an affordable dental implant office located in Fallbrook, CA. I am very comfortable with doctors/dentists and have an unusually high pain tolerance. But on the day of my appointment Dr. Suh seemed very rushed and proceeded to give me Novocain (or some numbing agent) through what I considered an excessive amount of quickly administered needle injections to the mouth. The surgery techniques were also aggressive and left me w/ bruising in areas not adjacent to the treatment area to include a blood hematoma on my left lower lip, and lip numbness six months later. The lingering lip numbness then prompted the Fallbrook office to insist that I be evaluated by Dr. Suh in his Lomita, CA office.
When I arrived at his Lomita office, I was again subjected to some aggressive numbing and then inundated with comments like: "I was just helping out a colleague"; "I don't know why they sent you to me". Dr. Suh seemed aggravated by this fact and continued to speak badly about the other office. I told him that I felt like I was "caught in the middle" of what appeared to be a struggle between the two offices. He replied that they should have done the work out of "professional courtesy", "the same courtesy he showed them when he helped them out". As he finished inserting one healing cap he stood up and said "ok, there was only one missing so bring this one back". I informed him that the other office had provided me two (not by accident) but because they wanted them put in at the same time. This visibly added to the anger of Dr. Suh, and he went on about "professional courtesy". When he finished the assistant took a new x-ray.
When he came in to examine it, he started to go on again about how "he didn't know why he had to do the other healing cap". Trying to change the subject, I said I was familiar w/ the little screws inside the implants because I had found one in my mouth one morning and kept it. He immediately swung around and said, "You have the screw". I said "Yes, in my pocket with the packet the other office gave me". Then he sternly said "Well you didn't think that was pertinent to me? You don't think you should have told me out of professional courtesy?". I said "No, I had no idea it was pertinent. The other office was going to throw it away, and they sent me here for numbness evaluation and healing caps so I didn't think you would want to put it back in". He replied, "No! But you should have told me out of professional courtesy!" So I said, "But I am not a dentist! I am just a patient! I have never had implants; I barely know what's happening here. I just happened to keep it because it was cute". He flipped back around towards the x-ray and said something again about professional courtesy and so I started to say, "I don't know what I've done wrong here"...
But I didn't even get the second word out before he angrily swung back around said "You know what?! You know what?! GOOD DAY! We are DONE here! ". He then literally stormed off. He then quickly stormed back in and said "Call the other office and schedule to get the sutures out in two weeks, because WE are DONE here!", and then stormed out again.
So what is the take away for any patient considering Dr. David Suh as their dental professional? We all have a natural fight or flight response triggered sometimes for reasons unknown - whether by situation or by personality. This response was triggered during our first appointment and confirmed by the second. I regrettably ignored mine and suspect that if I hadn't - I could have avoided whatever physical nerve damage I am experiencing in my lip now from the first encounter, as well as the unprofessional behavior inflicted upon me by Dr. Suh during the second. I am a U.C. Berkeley graduate, I have been in the military 24 years, I have deployed to Iraq & Afghanistan, and therefore I have been in many tense situations. But to this day I am a little dumbfounded with regard to this whole experience and the visible anger exacted upon me by this dentist. I would say that maybe this experience with Dr. Suh was an anomaly, but my instincts tell me this is probably not the case. Therefore, if you are a current patient, or are considering becoming a new patient, I implore you to go with your gut when it comes to this dentist. read more