Malak Jewelers are very fair, so accommodating and hospitable. I love their customer service every…read moretime I've come here and I always recommend them when someone is looking for a reputable jeweler. They have a beautiful selection of fine jewelry, vintage jewelry, and watches. I always enjoy browsing around, and they are very attentive and friendly. Not only can I come here with confidence for purchases that I will love for a lifetime, but I can seek repairs as time passes for pieces that I still cherish and entrust that my pieces will be cared for and treated with care and appreciation.

My mom gave me a ring with my sons' birthstones years ago. At some point, a prong was bent and I've…read morenot worn it in ages worried I'd lose a gem. Mom passed away so I was determined to finally get it fixed. Did some research and decided to try here ~ as they have an in house jeweler. They fixed it on the spot no charge. When I need jewelry or repairs in the future, I'll definitely be back! Grateful!!

I had a silver ring resized. It was more affordable than other jewelry stores I called.read more

Trade Street Jewelers are fantastic! They provide incredible craftsmanship with fair pricing. I…read morewill use them for all of my jewelry needs.

I've been coming to Kings Jewelry for the longest, and I've never had a single issue. They always…read morehave a great turnaround time, and they've serviced every luxury piece I own with exceptional care and professionalism. Their work is consistently top-notch, and I trust them with all of my jewelry. I highly recommend them to anyone looking for quality service and reliable craftsmanship.

The staff were polite and capable, and the watch bracelet is now installed, but I had a…read moreprocess/communication issue that's worth noting. I brought in a Sinn watch bracelet and was very clear that I only wanted a test fit performed and that I did not want any modification made to the watch or bracelet. Despite that, parts were altered to make it fit, and I was informed only after the fact. To their credit, the watch appears unharmed and the bracelet is secure, but ignoring explicit instructions -- especially on a quality mechanical watch -- is not something I'm comfortable with. I would strongly recommend confirming expectations very clearly before leaving watch work here.

Went in with no appointment on a Saturday afternoon for a watch resizing, was quick easy good job ,…read morewould return

Excellent service by very friendly and knowledgeable people. Our engraving project was very…read moreimportant to us and we are very happy to say that they did a wonderful job! The pricing and timing worked very well for us and we heartily recommend them for this service. We look forward to working with them again.

I went to have my watch battery replaced. Amazingly they have a free service and name a charity of…read morethe month to which you can donate, but there was absolutely no pressure. I have a very basic / cheap Timex watch and other places had quoted $15, $20 and even more for a battery replacement......cheaper to get a new watch. I was very impressed by the service, parking and place as a whole and would go back for other needs.

Morrison Smith has ALWAYS been my jewelry store in Charlotte since moving here many years ago…read more They were fabulous! HOWEVER, since Bailey's bought them it is just HORRIBLE! I took several pieces of jewelry in...some for repair, some for appraisals and gold to sell while it was still MS. This was just prior to Bailey's taking over. WELL, today I went to pick up jewelry and it was a disaster! The ring that was supposed to be sized wouldn't go on ANY finger. The rude salesperson (I think her name was Jaclyn 1839) failed to give me $850 credit for gold jewelry that was sold. She acted as though she was doing me a favor. All in all it was a deplorable situation. They are resizing my ring but in the future I'll choose another "fine" jewelry store

Small coin shop... Nothing fancy…read more. 3rd generation shop.. This is their 2nd location..

Aaron & his team are wonderful, honest, & knowledgeable people…read more My mother has been coming here for any of her fine jewelry to sell or get authenticated for a few years. She's deaf and has had nothing but nice things to say about Aaron & everyone that works here. Other people may try to take advantage of someone being deaf but They have always had the time and patience for her & helping her. Today I brought in a pile of costume jewelry & silver to be authenticated. Eventually selling them the silver, and they gave us their honest opinions, answered any questions I had which may be silly to them but they were kind and patient with me. They give you honest market value for all of your items & your gold/silver to sell by weight. they are definitely a place I will be returning & highly recommend to ANYONE. amazing people!!! thank you!!!!!

Definitely one of my favorite places to spend my money. I love the vibe as soon as you walk in…read moreyou're greeted by a sweet young lady they offer you something to drink, customer service is always great, they have 14k gold piece for a great price. Also I got 3 permanent bracelets. and the owner was able to make a custom piece for me and my daughter, If you're in charlotte and love jewelry, or even a special occasion. i would highly recommend you go and treat yourself.

From the owner: One stop shop for All your jewelry needs. We do Jewelry repair, customize jewelry, bridal jewelry…read moreand permanent jewelry. Call for details.

Have colored stones you buy from any jeweler tested by a reputable independent US gem lab (ex…read more AGL). Synthetics and undesirable treatments are far too common. Some even fool "experienced" jewelers. Test BEFORE you invest!

From the owner: Fine Jewelry, Jewelry Repair, Custom Jewelry, and Jewelry Appraisalsread more

My husband took in my Coach watch in to get a battery. Very simple. Kim, the manager, broke the…read moreceramic band but didn't tell him. He brought it home in the pouch and clearly I put it out and it fell off. I called and she asked I bring it in and was clueless how it happened but it was the link by the area you take off the back so she had to have known. She takes it from me to fix it. When she gave me back, she had taken out a link, which make it too tight! She said she would order a new band. A week later I go pick it up and it is a generic, cheap band. My watch has gold and the clasp said Coach - she gave me an ugly band with a silver clasp and not coach. I was so annoyed but it was not worth the fight. And while she was working on my watch someone came in complaining over an issue where her watch was sent off three times. I will NEVER go back. NEVER. And the manager, Kim, needs a new profession.

I went to get a new watch band, the sales person was kind enough to help. Picked a stretch band…read more Went back the next day it was way too big it rolled around my wrist. I said I'll just get another band , another sales person said no it's concerned used because we used the pins. I said it's not my fault that the other person didn't measure my wrist and I didn't even think about it either. Mind you I'm driving 40 mins round trip. Had to come back.... Came back they never fixed it was amazing the same man who was there from the beginning could of fixed and measured ! Fixed and measured after twice coming back when he could of done it the first time. Bad customer service! What's sad no apologies.