I heard AMAZING things about this salon from my 2 girlfriends so I decided to give it a try. I called for an appointment to get a consultation, later on they told me to come back 2 hours later to get my hair highlighted. I come back and showed the girl a few pictures of the hair I wanted. The color I wanted was chocolate brown with Carmel lights. What I received was copper and orange hair. The girl said it was deepen overnight, the next day my hair was a disgusting yellow. I called to get an appointment yet again. The following appointment the girl took out the orange and red and left me with the hair I originally had. So essentially I paid $155 to get orange hair and then my original hair color I had. I called asking to speak to the manager, the girl said he would call me back. Nothing yet! What I don't get is, how such a prestigious place with a decent staff can be so lousy with getting back to clients. This place is not worth the money, you'd be better off going to Toppers or Aveda in Newtown. read more

The New Hope salon is beautiful and they have a wonderful selection of products. I love my stylist but prices were recently increased drastically without being communicated. My first visit post covid was $350 for color only which cost $200 in the past. When I returned the following week for a haircut, I was unpleasantly surprised at checkout that the price increased from $65 to $95. And, when I went back the next day to have it fixed, I was charged another $95. When asked why I was being charged again, I was told it was my choice to get it corrected. I called and left a message for David and never received a return call. Unfortunately I won't be returning. read more

I have been to David witchells for both spa and salon services, and have loved everything that I have had done there. Most recently, I needed a color correction because I stupidly used a red shampoo and it dyed my hair pink. I called that night and the girl at the front desk (sadly I don't remember her name, but she was fantastic) got me in the following morning. Gabrielle was my stylist and she was beyond incredible. As a junior stylist I was thoroughly impressed with her knowledge of correction and hair in general. Long story short, Gabby was able to lift most of the color and highlight me to cover the rest, and left me with beautiful, dimensional color. She has absolutely made me a return customer of hers. I can't give enough compliments to Gabby, and the entire staff. Thank you for fixing my silly mistake and giving me the best color I've ever had! read more

Pro: You will get the best hair on a consistent basis Attractive staff Decent magazines Con: $$$$ My stylist stepped on my foot several times Don't go if: Your mom cuts your hair You plan on bringing the "Philly Phade" back read more

Honestly I love David Witchell. I have been coming for manis/pedis/hair/makeup since I was a young girl, and the service has remained consistent over the years. However the reason for my review is not just for the salon, but the boutique as well. The boutique carries not only high designer clothing but an array of beautiful customized dresses. They carry two of my favorites, Ema Savahl and Mandalay which is difficult to find anywhere else in the area (except online). The boutique has customized dresses for me every year, ranging from my prom dress to dresses for black ties/fundraisers. Galina (the seamstress) is amazing and has literally worked miracles on dresses for me. Last year she was able to totally redo I dress I found in the boutique simply based off me describing how I wanted it to her. Even simple alterations are painless and quick! Great service and definitely the place to go for upscale/customized dresses! read more

Thank you David J. W. for your response. However, your note contradicts my experience in your store. Not only was I not properly informed of the return policy when I asked, I was not allowed to return the item within a week. Please provide a good example for small businesses in Bucks County and take the high road with customers! read more

Always an excellent experience. Colleen recommended a safe, non-toxic treatment to manage my silver hair, then gave me a great cut and blow out. I know a cut is right when I can easily maintain the style for 8 weeks between visits. Bonus: She is such a great person! read more

Always a great experience. David Witchell makes sure his staff is continuously educated and up to date with the latest hairstyles, trends etc. When you walk in, it feels like you're in the city. Definitely not like other salons, since DW separates the hustle in the back by using a more comfortable check-in area with tons of awesome products to look at while waiting. The stylists are professional and friendly! The clothing store and home store are amazing as well, very lucky to live around the corner! read more

I've been going to David Witchell for years to get my hair done but recently started shopping at their boutiques and I can't rave enough about my experiences. Galina and her team helped me prepare for my wedding - from designing and fitting me in the most beautiful dress, to dressing my soon to be step-daughters, the whole process was amazing. Natasha and Leanna were a pleasure to work with and so attentive to my needs and timelines. Galina is an exceptional stylist, she has an amazing eye for what looks great and made me feel beautiful. Jamie and Michele in Lahaska spent hours with me helping me find stunning and fun outfits that fit me perfectly. It's so worth it to shop at a boutique who carry beautiful clothes and understand how to dress a woman. Brett and Christina cut and color my hair and are 2 of the most talented and wonderfully kind people I've had the pleasure of knowing. I always look forward to going to see them and know I can trust them to make my hair look fantastic. They are ALWAYS consistent, which is so difficult to find in a hair stylist. Lastly, I truly believe their culture is to make the customer happy and feel beautiful. Many times I've witnessed the staff hustle to serve the needs or requests of a customer until they are satisfied, which isn't always easy to do. I highly recommend DJW!!! read more

This reviews various aspects of David J. Witchell. First, I have been going to DJW at 25 for over 10 years. My hair has been cut and colored by Lilly all this time, and I would not have it any other way. There have been times when Lilly has been sick (once maybe), and they called me and asked if I would be willing to use another person. Nope. Not gonna happen, but thanks anyway. Lilly has become a sweet friend, a confidante, and is 100% trustworthy with my hair. I am thinning severely, and she knows exactly how to color and cut to give it lift and to camouflage the issues. She has made herself available once or twice when I have had last minute things come up and desperately needed my hair done. She is thoughtful and understanding, compassionate, and simply wonderful. Her technical expertise is absolute. I would highly recommend her to anyone. The staff that help out the stylists are a mixed breed. Sometimes I get someone who gives a shampoo that is to die for, a little mini scalp massage. Other times, they wash and rinse my hair so fast that I wonder if they even got all the product out. Most are friendly, some not so much, and depending on their helpfulness, they get or do not get a tip in addition to what I give Lilly. This particular area should be standardized, where every single person is trained to give the same shampoo, condition, and assistance as every other person. It is a big part of the overall service. At least it is to me :) Front desk staff is ALMOST always unfriendly, and occasionally even rude. It is rare to get a smile, and even rarer for someone to ask you how you are or if you are satisfied with your service. It is a busy environment, so I understand that people are constantly approaching that front desk, checking in, paying for services and product, etc. However, that said, there is no excuse for not having people at the desk that love other people. If you don't love people, then this is not the job for you. Simple. The spa is luxurious, amazing, and something that I absolutely adore. I am not able to get body massages anymore, but when I did, they were always outstanding. Love the different offerings, and a pedicure in the spa is a treat. I love to get facials, and the big BIG treat is the steam shower after services. AHHHHHmazing! The services down there - worth every cent. The one star off is really about front desk staff, and costs. Cut, color, and blow out run me around $320 plus. Add a tip, and you are easily at $370. Add product, and well, let's just say it's a car payment :) Despite this, and even if you are dealing with desk staff that don't smile or interact with you, you can trust you will get good service and walk out happy. I always have. read more

I've never been to the regular salon here, so I'm just talking about the spa (which is downstairs and separate from the salon). Imagine walking down a few wooden stairs and escaping into the most relaxing place ever. The lights are dim, it smells amazing, the room is warm and is made of all-natural materials. There's a fireplace to your right, with a small bench to sit while you wait for your appointment. You're given a key to a locker, and asked to change. In the locker, there is a soft cotton robe and flip flops. Next, you're directed to whatever service you're going to get. I've gotten a massage, whole body exfoliation and pedicure here. All are amazing, but my favorite has to be the body exfoliation. Next, you are directed to a steam and regular shower and asked if you'd like to shower. The whole shower is made of stone, with a small bench away from the water (so you can put your robe there and it won't get wet). The staff has already turned it on for you, and it's already hot! There's body wash, shampoo and conditioner there for you to use and when you're done, there are warm towels waiting for you when you get out. Afterwards, my skin feels amazing and I feel completely relaxed. This is the ULTIMATE spa experience anywhere around. Prices are a little on the expensive side, but this place makes it totally worth it! read more

I grew up near the area, so I figured I'd give this place a try. I made an appointment with a master/sr. stylist and waited nearly an hour for her after I checked in. When I mentioned my long wait to her, she seemed completely baffled and chalked it up to "this place doesn't have any clocks".' (I'm quite certain if I'd have shown up an hour late for my appointment, it would've been a problem.) Anyway, the haircut I received was mediocre at best and cost me $130. This salon may have some very talented people working there (that I did not meet), but it's highly overrated. read more

This place is great. I highly recommend Isabelle who does an excellent job on making my short hair look great. If you ever want to go to a salon that makes you feel like a million bucks when you walk out of it, this is the place to go. It is always packed and has late hours which is good for those of us who work during the day. The salon includes a downstairs spa for massages, facials, nails, etc. and a top floor with very nice and very expensive formal dresses. Prices are a bit high but in this industry, you get what you pay for. If you are looking for a new salon, head to David Witchell in Newtown. read more

The stations have barriers and the chairs are socially distanced. Everyone wears masks. The pens at the registration area are sanitized after each use. I felt very safe visiting this salon. read more

I've come here for haircuts, eyebrow waxing, and body waxing. I have mixed reviews about my haircuts here. I've been coming to this salon for about four years now for haircuts after a traumatic experience at the Hair Cuttery by Acme in Newtown (don't go there). I think the stylists are fairly unpredictable. I've had a great cut, then came back to the same girl, and have left with disappointment. I'd recommend the salon to others, but I wouldn't rave over their abilities. In this area of Bucks County, it's difficult to find a haircut that isn't $10 and isn't $50+. I'm happy enough paying $35-$40 and getting decent enough results. It's a beautiful salon, so the experience is nice. Oh, and the shampooing is magical. They really massage your scalp. Can I come in just for a wash? Eyebrow waxing here is superb. They do a wonderful job cleaning up my eyebrows, trimming them, and shaping them the way I like. They take their time and get it right. I think it's $20 for an eyebrow waxing which is why I haven't been there in a while. If you have the money and need a good waxing, it's worth it. I've also had a brazilian wax here twice with two different women. Both of them did a fine job and didn't make me feel uncomfortable at all. There are some negative reviews for brazilian waxes, but I think they're overreacting. I believe my first wax was with Donna, and I was satisfied. She offered to use a hard wax (something I'd never tried), but because it was slightly more expensive, I declined. The second time I came for a wax, I saw Catherine. She was so great - she was hilarious and made me feel totally at ease. She didn't ask if I wanted to use the hard wax. She just did it. I don't even care that it was more expensive because it was AWESOME. For such a sensitive area, it didn't hurt at all. Catherine and the hard wax - do it. I haven't been for many months because I just can't afford any type of waxing right now, but once that ca$h is flowing again, I'll be in every couple of months! read more

I received my real haircut here, and each subsequent cut has been delicious. I do feel slightly out of place when I check in; I'm not asking for a plastic bag to protect my Louis Vuitton. Their sitting room reminds me of a turn of the century French brothel, in all the best ways possible. I'm sure those little can-can girls could have earned more than their keep if they offered a shampoo service that was close to that of David Witchell's. When you ask for a bob that's not anchorwoman-esque, they get the drift. It is very spendy, but I never have anxiety about a cut when I walk in, which balances everything out. read more

I have been going to David J Witchell for the past 14 years. I can highly recommend the salon for highlights and hair cuts. I have worked with 3 stylists over the years with Jeannine being the best. You will get a great hair cut and foil highlights every time. She always understands what I want and executes it. I had her do my hair for my wedding. It was beautiful. She also did my mothers, mother in laws, and all the bridesmaids. She is young and understands what's in style and what works for the individual person. She's great. If you go, ask for Jeannine. read more

David J Witchell - Wedding hair by Jeannine - Hair Salons Near Me - Newtown, Pennsylvania

I have been coming to this salon on and off for 17 years but may be done after my experience yesterday. I booked an appointment for a blowout since I was going to a wedding. I brought photos of a pretty simple style, basic lob (which I have) with some beachy waves. After the stylist dried my hair she looked completely perplexed in how to proceed from there. I had kind of expected some curling product and a diffuser since I have wavy hair already. But the blowout had straightened it. She said "should we put some curls in?" And I said "Sure, whatever you think." In the end, my beachy waves were more like Orphan Annie but I needed to get out of there and I figured I would just fix it at home. At checkout the charge was nearly double what was quoted "because she used a curling iron." Are you kidding me? First, this is ridiculous. A blowout and style should use whatever tools are needed to achieve the desired style. Second, shouldn't she have maybe said, "Should we put in some curls? By the way, they will be an extra $30!" After a lot of back and forth they reluctantly removed the $30 curling charge. I promptly went home, wet my hair and styled it myself. $35 down the drain. UPDATE: After this review posted, I was contacted by the owner himself, who apologized profusely and said this never should have happened. He offered me a complimentary service and recommended a stylist. I took him up on the offer several weeks later and was very pleased with the results. So, I'm chalking up my bad experience as an isolated event and will give them the benefit of the doubt. read more

I had a spa day so this is gonna be a long one...grab your popcorn... Pro's: the spa is cave-like in all the best ways, the place was very clean, the decor was very nice. My facial (Donna) and massage (Stephanie) were lovely. I had the spa lunch...I got a salad...it was a salad, hard to mess that up. Con's: there needs to be a receptionist at the spa...there was no one there to greet me and in between services I waited between 10-45 mins with no one telling me what's going on or what was next. Before my last service I had to go upstairs to ask if I was done (that was after I waited 45 mins and walked the halls looking for someone to ask). I agree w another reviewer, soundproofing would be nice...you can hear everything from upstairs and other rooms which takes away from the experience. It sounded like elephants were walking across the floor upstairs during my massage...not relaxing at all. The spa manicure and pedicure was somewhat relaxing until she cut my toe and didn't apologise or acknowledge it. My toe was bleeding and she just kept painting my other nails like no big deal. The nice young lady that did my "afterglow" make-up application made me look crazy...everything was 2 shades too light except the contour which was 2 shades too dark. I was definitely not glowing. When it was time to check out I wondered upstairs with my things and what bit of relaxation I had was snatched by the chaos that was the checkout process. There was no organisation or order to checking out. It was a free for all w 2 people checking in/out the spa, salon and store. The woman who checked me out didn't know how to ring me up (I had a gift card for a package). Lastly, one thing I noticed throughout the day was none of the ladies asked me any questions prior to providing services, explained what they'll be doing or even told me their name. The masseuse asked if I had any problem areas but she was the only one who spoke to me outside of "hang your robe and lay down". So when it came time to tip, I didn't know who to tip and had to ask 3 different people to look up the names for me. Summary: I still have money on my gift card so I'll go back and use it in the store but I won't get another service here. So much competition in the area, I'd rather spend my day actually relaxing. For the amount paid, I expected MUCH better treatment and attention. read more

My review is for the spa only, I have not had any other services performed here. This is my second time coming here for a Brazilian wax and I still love it! Despite the higher end prices of most of the services here, this salon is the cheapest in the Yardley/Newtown area for a Brazilian wax (trust me, I've done them all!) Today I had the wonderful experience of trying the "Zone" spa package. I had received it as a gift almost 2 years ago and had misplaced it up until recently. My gift certificate was for the package price from 2 years ago, but was pleasantly surprised to know that they would honor the old price for me! My spa package was for a massage, facial and pedicure. I was in heaven!! Everything was perfect. I also had lunch included and a complimentary steam shower. My masseuse, Marie, was very polite and was not overly talkative - just asked a few times if everything was okay. I then went to my facial from Donna. She was fantastic. She offered tips for my skin type but it did not feel overly pushy. She did not try to shove buying products in my face, but I am sure she would have helped me if I had shown interest in it. She was very polite and massaged my arms and legs after the facial! My pedicure was done by Dorina and she was so sweet. I loved that I got to lay back and close my eyes while the pedicure was going on. The paraffin for my feet was pure bliss! I would absolutely go back to this spa in a heartbeat! I did not have any issues with the front desk staff, they were very nice to me. They had no problem reminding me of the names of the women who performed my services. I did go upstairs to check out the clothes and tried some on. The clothes are gorgeous and very high end. I am rather tiny (size 0), so there was not a lot in my size range. I did not feel pressured to buy anything, which was really nice! read more

Do yourself a favor and definitely do not go to this salon. I get a manicure/pedicure once a month from a couple of different sites and always emerge feeling relaxed and rejuvenated. I left this place with a back ache from the fact that they don't have regular tubs to put your feet in, only a big silver bowl so you have to lean forward for 45 minutes. Ugh. All Staff, including receptionist/manager there seems as if they do not like their jobs and they certainly do not want to be there. What a strange experience. Skip this place. I'm not surprised to see their other reviews are also bad ones. Don't let the fancy interior and mood music fool you. read more

This salon is really not clean or well kept. The pillars between styling stations are so visibly dirty and marked up, it makes me very uncomfortable. If the highly visible areas are dirty and not kept up, then I have to wonder what I am not seeing. Is this what will happen with the new acquisitions in Newtown? No thanks. read more

I have been David's customer for more years than I care to count! It is easy to schedule and the staff are so professional. I especially like the personalized approach to my hair and styling. There is no cookie cutter looks. It is a relaxing experience which is important to me. I never feel rushed but I never feel as if I am wasting time. The color stylists work to make sure you are happy with the result. And the hair cuts make it seem as if you just stepped out of the salon even weeks later! read more

My wife and I had a couples massage during our weekend in New Hope. A beautiful spa experience. The employees were welcoming and professional. Great, relaxing massages. read more

I've been going here for about 3 years for haircuts and I also got my wedding hair and makeup done here...all very positive experiences. I go to Jack for my haircuts and he does a great job. Very edgy and modern looking, and he takes a lot of time making sure all the details are just right. He's on the spendier end as fair as their stylists go, but soooo worth it. I've also brought various friends here who used different stylists and everyone had great experiences. The makeup counter actually rents space in the salon and are their own business, but they do a pretty good job on special occasion makeup. I used Cheryl, who is the boss, and she's very friendly and down to earth. David also rents his upstairs to a clothing store, 10 South, which sells very high end party dresses, accessories etc. I actually had my wedding dress altered here and they did an AMAZING job. The woman who did it is a custom dress maker and sews some clients dresses from scratch. The only downside of the whole place is the front desk staff, who are very snotty and not very good at their jobs. I mean, you guys work at the FRONT DESK of a salon, the least you could do is be polite and not act like everyone you're helping is beneath you. read more

I just sat with a young stylist, Karen at DJW. She is wonderful. Karen took the time to get to know how I like my hair and asked me all the right questions. She does a fantastic job. I received so many compliments on her work. Although she is young and still learning her craft, I'm sure she will make an excellent stylist. Good Luck Karen and I will be sure to come back to see you. read more

Although a bit loud and chaotic, I love my hairdresser, Kim. I just relocated from Cali and am so happy I found her. My haircuts are fantastic!! read more

David J Witchell - Haircut by Kim!! Sassy and classy, just what I wanted!! - Hair Salons Near Me - Newtown, Pennsylvania

My girlfriend got me a massage for my Birthday. I have had many Chinatown massages and was not expecting too much. But WOW! This place is amazing. It is very deceiving from the street. It is a whole differ t world inside. So many things to discover and be wowed by. As for the massage (I had Stephanie) it was amazing! 1 hour of bliss and comfort. Aroma therapy, candles, wonderful smelling oils, and A STEAM SHOWER!!! Such a wonderful birthday present. I would definitely recommend this place to everyone you will not be disappointed! read more

I haven't been to Peddler's Village in years. We live downtown now, but I grew up in Bucks County and though Peddler's Village is very charming- there was no reason to go there because the stores were too frumpy dumpy for me. This year, while we were visiting our family over Christmas weekend, everyone decided to go to Peddler's Village. I was pleasantly surprised with the changes in the village. First, my cousin took me to her favorite store, 25 South, and I felt like a kid in a candy store! It had a cool downtown vibe and a great selection of hip brands. They also had an amazing selection of denim and the sales girls were very knowledgeable and helpful. Not to mention their quirky gifts and book selection, loved it! After we finished shopping, they took us for a tour of their salon and spa next door. Wow!!! The place was awesome and my boyfriend is definitely taking me there for Valentines Day! The girls at the store also recommended for us to try the cupcake place and Earls for lunch. Both recommendations were spot on. Lunch at Earls was great and we purchased the most delicious cupcakes at the Lucky Cupcake. I wish these places were around when I was growing up! For people who have not been there for the same reasons as me- it's definitely worth revisiting now! Way to go Peddler's!! read more

If you need any piece of clothing or a complete outfit the boutique at David Witchell is your shopping Mecca. Whatever, you need is here, whether it is just for hanging out or going to a gala, you will find the perfect solution. The shop is absolutely filled with the most beautiful clothes. There are treasures on every rack and the staff will help you to feel confident that one is right for you. I like that they will tell you if they think something is not appropriate or doesn't fit properly. There is an in-house dressmaker who can take care of alterations and she is magical in making sure your selection fits you. I can't say enough positive about all of the boutiques that form the Witchell enterprise. I have never gone into any of the shops without finding something to buy. The boutique over the salon is very special and has unique pieces, both trendy and classical. The staff is knowledgeable and they are happy to share the newest styles with you. And they will help you to accessorize your choices since they have jewelry, magnificent scarves and shoes too, all while being lovely and charming. Customer service is alive and well here and you will be pleased at how well you are treated. read more

Normally love this salon, and their work is great, but cannot tell you how disappointed I am over a recent experience. My daughter made an appointment for a cut and full highlight. She is really happy with how her hair looks, so no complaints about the quality of the service. However a glaze was put on her hair without her knowledge that she was purchasing an additional service. She paid her bill and asked for an itemization. She raised her concern after she reviewed the itemized bill, but neither the stylist nor anyone at checkout offered to do anything. Since the bill was already paid in full she didn't pursue any further, but she was frustrated. I was told today the salon agrees there was an issue, and she will be refunded for the glaze. Unfortunately the next morning she looked at the shirt she had been wearing, and it was bleached. I went through a play by play of events with three different people at David Witchell, and ultimately spoke with David Witchell himself. Tim insulted me for calling on behalf of my daughter, told me the stylist said "that is not the outfit she was wearing," for every positive thing they said they negated it with "but" and adding something contrary. David Witchell told me the salon cannot be responsible for clothing as customers shouldn't wear nice things to the salon. He also said there are signs all over advising clients to change out of their clothes and into a smock. Honestly I've been there many times and have NEVER seen such a sign. My daughter was asked if she would like to hang up her jacket. She said no because she was cold. She was given a smock to put on, and she did. She wasn't taken to a private changing room. I have never be taken to a private changing room. We could have had the same outcome (i.e., David Witchell doesn't take responsibility for the damage we believe was directly caused by his employees) and walked away happy if Tim didn't speak in a calm (his word), yet condescending and arrogant way, repeatedly misstating our conversation, and finally blaming the customer. It just was not a nice experience. Next time how about someone saying I'm really sorry that happened? read more

The staff did an AMAZING job with new safety guidelines and the attention to detail and sanitization at every touch point was incredible. Dani B. is an absolute artist- I had a full balyage done and cut and the results exceeded my expectations. Dani is so talented and so accommodating - I can't say enough about her and the staff at David J Witchell for the level of professionalism and kindness! read more

Poor results develop into argumentative management engagement which ends in No Refund.

A bunch of huge egos and no talent! the management is unavailable to deal with anything and the front desk staff are rude and insulting! They force product and extra services on you and have a no return policy! Tim the manager wont even take any phone calls. No customer service at all. Very over priced and there are many other salons in Newtown that actually care about there clients! read more

I've been using Christina for YEARS for highlight, cut and blowouts and she always does an amazing job. She listens to exactly what you want and never fails to give you just that!!! I'd highly recommend her, she is so sweet and makes sure you leave the salon happy! read more

8/7/18: I had such a first time pleasant experience at David J Witchell's Salon. David was able to fit me in on a Sunday with a great stylist named Cynthia.. The back of my head (usually looks boring and never quite right) was cut perfectly precisioned. Cynthia really took her time and carefully cut each section. I am very impressed. Owner David personally trained Cynthia and immediately followed up to be sure I was pleased. I love the modern cut, the care and attention she paid to me and the confidence she exuded. David's boutique portion of the salon equally impressed me. I hated to leave! Will definitely be going back! By the way, his pricing was affordably fair. This salon is a great find and I highly recommend it! Joan Gasper, Ocean Grove, NJ read more

I want to share a great experience I had at David J. Witchell last week. I have been a client of Ellie's for about 18 years and have never been disappointed. The salon has many new protocols in place including temperature checks, masks, plenty of room to distance, and partitions where necessary to keep the clients and the staff safe during this Covid-19 crisis. The salon was clean, the staff was consistently wiping down chairs and hand sanitizer was available throughout. The service was excellent, the staff is pleasant, professional and approachable. Lastly, I could not be happier with my cut and my color. Ellie listens and truly wants her clients to be happy with the results and look their best. read more

NEVER GO HERE. worst customer service ever and the people at the front desk are rude, incompetent, and act like you are bothering them by asking a question. they have messed up my hair more than twice and refuse to refund. extremely cheap business for the overpriced services. will never return and have heard similar horror stories from friends. also ridiculous how the negative reviews on here get responses of bullying from the store managers themselves...disgusting. read more

I can not express how impressed / happy I am with the results. I would just like to say that this is was my first visit to this salon and will not be the last. They were able to get me booked for the same day service for a cut and highlights.! Today I worked with Abby. I have nothing but amazing things to say about her. She was not only very knowledgeable about the products and how they work but she educated me through all of what she was doing with my hair. Abby made sure I was happy with the results and she even stayed later than her shift just to make sure everything was perfect ! I can not believe she is a "junior stylist", if anything I thought she had been doing this for years ! She is so talented and needs more recognition. If you are going to this salon, I HIGHLY recommend seeing ABBY! Thank you again for all of the hard work and hospitality, it really felt like home thanks to Abby . read more

Update Review 11/8/12 (3 stars): I told David J. Witchell, when he called me today, I always write my feedback considering how an owner/manager would feel reading what I write. I received a call from Mr. Witchell today, and he actually THANKED me for my feedback. He was grateful to have the visibility of what occurred during my visit. He advised that he prides his business on feedback and takes corrective action for unpleasant experiences his guests may encounter. I will be giving David J. Witchell another try and really look forward to a positive experience. Standby for update... Original Review - 11/5/12 (2 stars): The woman at the front desk is rude and has quite an "elitist" attitude. I received a generous gift certificate for David J. Witchell Spa, and I made an appointment for a gel manicure (of which I've never had), and a spa pedicure. When I called for the appointment, the gentleman on the phone was friendly and overly-accommodating to ensure that I had a positive experience. Because I was getting a gel manicure, I had to go upstairs first, then downstairs and change into a robe for the spa pedicure. I arrived just as they opened at around 8:50 a.m. for a 9:00 a.m. appointment. The rude dark-haired lady who "mans" the front desk was in the back. I stood at the check-in counter for a few minutes, and when she came toward me, I told here that I was a few minutes early for a 9 a.m. appointment and that this was my first visit, and all she said to me was (no smile, no good morning, no welcome, nothing polite and inviting at ALL), "who are you here to see?" I advised her that I wasn't sure and I had a 9 a.m. appointment and it was my first visit (again). She checked the computer and told me to have a seat as the girls haven't set up yet because they were not open. Okay. Excuse me. Well, I sat. And sat. And waited. And watched everyone come in and clock in on the computer. I finally get up at 9:10 after 20 minutes of waiting and asked rude dark-haired lady if I should wait or will someone come get me? She told me that I can just go up the stairs to the nail salon. I reminded her that I had never been there, and I didn't know where upstairs or the nail salon was. She pointed to the back and reacted like I was putting her out by even asking. The other gentleman at the counter noticed I was surprised that she didn't even offer to SHOW me the stairs, so he offered to walk me up. I headed up for my nail appointment. I was surprised at the quality of tools that the nail technician used. For a pricey spa, I expect tools being ripped open out of a sanitized envelop right in front of me--this is pretty much standard no matter where you go. Nope, not here. My nail tech pulled out what looked like a make-up bag from her bag and used THOSE unsanitized tools on me. The cuticle pusher was an old wooden one that looked like it was used on 100 people before me. GROSS. No metal cuticle pusher (that can be cleaned and sanitized)? Yikes. The manicure quality was just okay. Didn't seem worth $40. The spa pedicure, in the basement, EXPERIENCE is why they get two stars instead of just one. The spa is beautiful. The ambiance, furniture, decor...beautiful. The experience was top-notch. The quality of my pedicure, eh. I've had better (for $60). I went back upstairs to check out. Rude dark-haired lady again. Sigh. I had a gift certificate. I presented it. Apparently, it should have had barcodes. She makes a statement, "this has no barcodes," like it's fake. Barks at me, "who gave this to you?" I advised it was on there. They looked it up and were relieved that I didn't present them with a fake certificate (lucky me). Here's my favorite part about rude dark-haired lady. I asked where I can leave the tip for my nail technician. She doesn't even look up from what she was doing and tells me, "in her box over there." Again, rude dark-haired lady, I HAVE NEVER BEEN HERE, I don't know the process. I go over to a card catalog of 30ish boxes--not even in alphabetical order. I start looking for the box I needed. I can't find it. After a few minutes, I tell her, I can't find it. She tells me that, "oh, her's is downstairs in the spa." ARE YOU KIDDING ME? I ask, "can I just leave it with you to give to her?" Rude dark-haired lady RIPS it out of my hands, sighs, barks "have a nice day" (not even a little cordial), and throws it on the front desk. YOU SUCK. I will never come to this spa again because SHE SUCKS. read more