After going to 5 different bridal shops and not fitting into any thing we decided to go to David's bridal Park Meadows . BAD IDEA My daughter, my self, and my 92 year old mom decided to almost give up shopping for her bridal gown when I walked in there no one was helpful and my daughter has very large so they told her they would put her in the largest dress they have and that she would just have to get alterations she literally left in tears. We decided to give David's bridal another chance this time without her grandmother and we went to the Aurora store now at first glance there was only two people working in the whole entire store one was a young lady named Sarah and she was working with maybe four other groups of people, and I do mean four groups not four people. When we walked in the door she told us she would be right with us and the other young lady Rebecca got us registered and told us to look around while she finished up with the other groups that she was currently working with. Once she Sarah finally came over she did inform us because we did come in at 8 we would only have an hour appointment because they close at 9 which was understandable. She took my daughters measurements told me exactly what dresses I would fit into about a 24-26 depending on the hips. She pooled four gorgeous dresses that looked amazing on my daughter, but she didn't just let us say we liked the dress we kind of played a game when we have the right address one 1- 10 and then she kept the dresses that we like in the dressing room and as we scored a dress higher on the scores we replaced the dress. Now last dress that she did put my daughter was by far 10 dress. At first my daughter gave the dress at 8 1/2 or a 9 so what she did next surprised me she made my daughter close her eyes and she told her take it all and as she did this my daughter Sarah went to go get her a veil a belt her jewelry , and she still kept her saying keep those eyes closed. And when my daughter opened her eyes were the first time in six different bridal shops my daughter cried she said I feel like a bride and we were sold on this whole look that Sarah had put together now unfortunately we did not buy the dress only because her grandmother my mom needed to be here and she could not come out at 8 o'clock tonight but we will be back this weekend to get her dressed with her grandmother there to see it as well. The only reason why I can't give it a five is because they are truly understaffed at that store Sarah was running around trying to help everyone in the store, but if you get more people like Sarah I bet you guys would get even higher marks I definitely would not recommend going to Park Meadows at all just horrible customer service all the way around. Thank you Sarah for doing such an amazing job you are truly special and you will always have a special place in our hearts thank you. And thank you David's bridal for hiring a personable consultant who knows what they're doing! read more

As someone who values equality and inclusivity, I am deeply disappointed by my experience at David's Bridal. My visit to their establishment was marred by blatant homophobia and unprofessional behavior, leaving me with a sense of embarrassment and frustration. Firstly, I must address the incompetence displayed by Esperanza, the sales associate assigned to assist me. Rather than fulfilling her duties to aid in selecting dresses and ensuring proper fittings, Esperanza neglected her responsibilities entirely. Instead, she passively stood by, leaving the burden of these tasks on myself and my bridesmaids. This lack of assistance made the entire process needlessly stressful and inconvenient. Moreover, Esperanza's behavior during a significant moment in my wedding planning journey was utterly disgraceful. When my partner, Meaghan, was referred to as my spouse during the bell ring ceremony, Esperanza's inappropriate body language conveyed her disapproval. Her disdainful expression and demeanor made it abundantly clear that she harbored homophobic sentiments, causing me profound discomfort and shame on what should have been a joyous occasion. Adding insult to injury, Esperanza proceeded to gossip loudly about my perceived thriftiness with another staff member, oblivious to the fact that her derogatory remarks were overheard by myself and others. This unprofessional conduct not only undermined my confidence in David's Bridal as a reputable establishment but also served as a painful reminder of the discrimination still prevalent in our society. Furthermore, the lack of professionalism extended to the management level, as evidenced by the rude behavior exhibited by the store manager during my dress pickup. Instead of providing courteous assistance, the manager's demeanor was dismissive and disrespectful, leaving me feeling undervalued as a customer. In conclusion, my experience at David's Bridal was marred by homophobia, incompetence, and unprofessionalism at every turn. It is deeply disheartening to encounter such discriminatory behavior in a supposedly inclusive environment, and I urge the management to take immediate action to address these issues and ensure that all customers are treated with dignity and respect, regardless of their sexual orientation. As it stands, I cannot in good conscience recommend David's Bridal to anyone seeking a wedding gown or any other bridal services. read more

When I say great I mean great service! I Came in and was greeted by Sarah she was awesome now here's the catch my wedding was in a month and she had to do the impossible and find me a dress to wear to my wedding next week. She didn't get angry but he did explain it would be hard for me to find a dress to order at this point unless I took it right off the floor. But I told her what I was looking for then before I even pulled dress she went to go make sure she can order them get them in my size and just take care of it before I even stressed about it. She put me in amazing dresses to the point where I felt so beautiful. She listen to everything that I wanted and brought me exactly what I was looking for. While she did have another bride at the same time (which by the way I don't think it's fair) but the way she made both of us brides feel like one big happy family was amazing ( or I thought so) and then come to find out the bride was getting married two weeks after me. We all laughed and had the best time ever. Took all my nerves away. This young lady is remarkable at adding details to make you tear up. Oh and the tradition of the bell ceremony is enough to make any bride have that " gosh now I'm going to cry sarah". When she did it for the other bride first I felt like anything could happen... Then it was my turn and I promise both parties were in tears. Hugging each other. That's how much she makes you family with people you don't even know. Best part saying" hey babe to my Fiancé" during the bell. Okay I can go on and on about how great my appointment was but I think you should get a feel for yourself. I would recommend SARAH over any other stylist because of how laid back and calm she it. Oh and yes I invited or will be inviting her to my wedding I bet she is super fun outside of work. THANK YOU DB AURORA for hiring someone with personally and a true heart of gold to help those needing styles read more

I cannot begin to express just how deeply grateful I am for Lucy and Stephanie. Lucy worked a true miracle with my wedding dress, which had been unfortunately ruined by a previous store. What the previous store did to my dress was nothing short of heartbreaking, but Lucy managed to turn it into something absolutely breathtaking. She completely restored my confidence and excitement for my wedding day. I went from feeling heartbroken and devastated by the disarray of the dress to being overjoyed with a beautiful gown that made me feel even more beautiful and confident than before. Lucy's talent and attention to detail went above and beyond. She not only saved my dress but also helped my mom and maid of honor with such care, offering her expertise and warmth. She truly is an angel, and I feel so incredibly blessed to have had her by my side through this process. The value she holds is indescribable. Stephanie was equally exceptional. She is incredibly kind and patient, always going the extra mile to ensure I was happy with every detail. Her genuine care and kindness shone through in everything she did. She handled both my dress and veil with the utmost care, making sure they were treated with the attention and respect they deserved. It was clear she has a passion for her work, and it made the experience feel so personal and special. I truly can't thank them enough for their dedication and the way they made me feel during what could have been a stressful and emotional time. I will forever be thankful for both Lucy and Stephanie, and I will always remember their kindness, professionalism, and the way they made me feel like a priority. I will be recommending them to anyone I know without hesitation, as I know they will make every bridal experience as magical and stress-free as mine. read more

I am writing to express my extreme disappointment with my experience at your store, particularly with the alterations service. From the start, my concerns were not listened to, and the entire process was disorganized and unprofessional. At my first appointment, I was instructed to try on my wedding dress, but I had to hold it up myself for 26 minutes because the straps were not sewn on. Despite being on time, I was left waiting as the seamstress attended to other clients. This was incredibly uncomfortable and disrespectful. Additionally, during the first fitting, the seamstress added double-padded breast cups, even though I specifically requested not to have them. On top of that, I was accidentally stabbed in the stomach three times with pins, which made the experience quite distressing. When my dress was taken in too much at the first alteration, despite my having lost five pounds, I reached out to see if we could start over with a fresh dress in my original size. However, I was told the alterations company is separate, and nothing could be done. After three months of frustrating back and forth and feeling neglected, I finally took my dress elsewhere to a tailor who fixed it quickly and at a better price, returning it to me in just two weeks. In total, I wasted $370 on alterations that were unsatisfactory and caused me immense stress. I am beyond disappointed with my experience and the lack of accountability from your company. I am requesting a refund for the alteration services as they did not meet my needs or expectations in any way. I usually only write positive reviews, but I felt it necessary to share my experience to help others avoid the same disappointment. read more

Title: Absolutely Magical Experience at David's Bridal Thanks to Ana! Rating: Walking into David's Bridal on Havana just three days before my wedding, I was a bride in crisis mode, needing a new dress at practically the last minute. But then, Ana turned my whole day around with her incredible service and intuition. From the moment I met Ana, it was clear she was a true professional with an exceptional eye for detail. She instinctively knew exactly which dress would suit my body type. The very first dress she chose was a dream come true--a stunning gown that made me say "yes" without any hesitation. I didn't even feel the need to try on another dress; it was absolutely perfect. Ana's support didn't end at finding the perfect dress; she also expertly helped me select accessories that beautifully complemented my look. Moreover, she navigated me through getting my member discounts and made sure that every part of the process was smooth and stress-free. I'm profoundly grateful for Ana and the team at David's Bridal on Havana for turning a potentially stressful situation into a delightful and memorable part of my wedding journey. Ana, you are a wizard in the world of wedding attire, and I can't thank you enough for your exceptional service and care! If you are on the hunt for your wedding dress, look no further than David's Bridal on Havana, and make sure to ask for Ana. She will ensure you have a five-star experience just like I did! read more

My daughter and I were dress shopping and this was the first Bridal shop we went to in Denver. The first dress my daughter tried on was so pretty, but I think, because she found it so quickly, she of course wanted to try on other styles as well. We bought the first dress and then she panicked that evening and thought because everyone thought it was so pretty, that she listened to too many other people......so the next day we went to another bridal shop and it was so expensive and the dresses were comparable in style and material to much more reasonable ones at David's Bridal.....long story short....we went back and asked to try on the dress again. They were so nice the first time and we got a whole different sales staff the second time and they were all excellent and so helpful. The second time they even found the wedding veil that was the match for the gown.....it just made it all the more beautiful........ Needless to day, that was "The Dress", from the very beginning and I would strongly recommend David's Bridal to anyone that's likes an honest opinion, quality merchandise, great service and being made to feel comfortable with the people helping you. Joann and Melissa were the best! Sorry, I cannot remember the name of the sales person that helped on the second day, but she also wonderful. Elsie and Ashley Hargrove read more

I went in with 3 of my bridesmaids and worked with Sarah Bennett. We arrived a few mins early for the 9:30 am appt and didn't leave until about 12:30 pm!! Sarah was so helpful the entire time and even though we stayed WAY longer than our allotted time she never made us feel rushed or bad about it :) Me and my girls get a little loud and Sarah rolled with it and joined in on the shenanigans! She even indulged by bridesmaid's wishes and put me in some over the top poofy dresses just for the laughs! Truth be told, I wasn't really looking forward to going and trying on dresses and just planned on ordering online to save money...Sarah did not make me feel pressured at all and totally understood that budget was a big thing for me. She kept all dresses in my price range and I ended up falling in love with a dress and can wait to go back and get it when it comes in!!!! I see a lot of negative comments, and over the years have even had my own bad experiences with bridal consultants at David's Bridal and other bridal stores (I am getting re-married and was also a Debutante and had to get a wedding dress for that as well, and during shopping trips for friends...so I've been to multiple shops). This was hands down the most fun I have ever had and would strongly recommend working with Sarah Bennett!!! read more

Let my just preface by saying that I work as a store manager for a luxury retailer and know what customer service looks like... Three of us came in, one looking for a bridesmaid dress and one looking for a reception dress. It wasn't very busy when we got there, so we signed in. We were POINTED in the direction of the DBE dresses and were still unsure which direction to go. Finally we found a bridesmaid dress and a reception dress and the clerks pointed us to fitting rooms. We were trying these on and were in and out with some options. No one helped us. Susan came up to put in her two cents and tell my friend to check out some other options. She not once brought anything to us or made other suggestions than ordering and tailoring. My friend was about to change out of a dress and Susan inserted herself into the fitting room and snidely commented that we shouldn't be trying these dresses on in the first place. (?!) They didn't offer to look up my bridesmaid dress in any other local stores, just seemed upset that we weren't going to purchase today. I called the Westminster store and asked them to put a dress on hold for me. As we headed out unhappy with the service, Susan offered us her card (!) What audacity. read more

The service at David's Bridal is amazing. On 10/19/2016, my husband and I went in to look for a gown for my parents' 50th Wedding Anniversary. The 1st person we met was Jan at the desk as soon as you enter. She was most warm and cordial to us. Her smile was welcoming and her words gracious. Within a couple minutes, she quickly brought over Chantel to help us. Chantel took her time helping me choose the right gown. The entire staff were excited to see me try it on and gave words of affirmation, my husband also concurring. My gown was ordered and came back in 2 weeks. An appointment was set up for alteration to be done (hemming). My appointment to pick up my gown after alteration was yesterday (11/23/2016). When Jan and Chantel saw my husband and I, they were very excited, as well as we were. We greeted, it was the nicest feeling. Definitely I know I will be going back for future purchases. Thank you, Chantel and Jan, for your exceptional level of courtesy and professionalism. It is heartfelt and it exudes in all you do. I gave a 5 star because the service from start to end was excellent. read more

The first time I went to try on dresses I went to davids bridal in Westminster, well that was a horrible experience (they had put me in a too small bra because my size was in use and was not customer service oriented... They also misspelled my name, even after I corrected them.) Needless to say I wasn't thrilled about going to David bridal again - but my brides maid insisted that aurora gave her a fantastic experience, so we went! I didn't expect to buy a dress that day, more to try on some different shapes and see what I liked. My consultant (I believe) was Jessica? Whom was very pregnant and still very good at her job! She was wonderful!! She really made me feel like I was the center of attention and she listened to what I said. (She also had a good technique for getting past my indecisive side! Lol) After a few dresses I feel like she really got an idea of what I was looking for, she went and pulled the MOST PERFECT dress! I really can't believe that it was so amazing! I even cried! Lol So glad I went to them, I had a wonderful experience!! Thank you davids bridal!! read more

I am a bride and the wedding is scheduled for the end of this June. I went to David's Bridal last weekend with no appointment. I will admit that the front desk/check-in could be a bit more organized. But for not having an appointment that day, they were able to fit me in and that was awesome. The consultant I worked with was JoAnn, she was wonderful. It was a busy day and she was mulit-tasking so well. She helped me find my dress!!! It was exciting to know that finding my dress is one less thing to worry about with all of the other wedding planning. JoAnn also gave me the option of taking the dress off the rack or getting one made (no one has worn). I loved the idea that I would have a brand new dress so I went with this option and it did not cost me any extra. I have read the reviews and its unfortunate that people had the bad experiences they did. I think for this, you get out what you put into it. I will update once the dress comes in and if any alterations are needed. :) read more

I am very picky and I have nothing but good things to say about this location. I had my first meeting with Sophie and on day one, after trying on 3 dresses I found the one. All the dresses I picked weren't going to cut it but Sophie brought out a long sleeved dress that I was a little hesitant about and after I put it on, I knew it was the one. Fast forward and now it's time for alterations. After meeting with Lucy who is fun and very professional she provided a lot of expertise. She advised that I size up (which at the time, I didn't agree with) but after my last fitting, I'm soooooo glad that I did because now it fits custom in ALL the RIGHT places. I'm not busty but I have a full bum with a very small waist and Lucy made sure to accentuate all of my features while still making it look very classy. I've gone in for 3-4 appointments now and Lucy is such a delight! My wedding is in five days and I know I'll feel amazing in my wedding dress. Thank you Sophie and Lucy! -S.C. read more

I came to this location of David's Bridal for a homecoming dress for my daughters first homecoming. After trying on a couple of dresses, she found one she really liked but she did not decide she wanted it until after we couldn't find anything else that she liked more. I couldn't make it back to the store until the next week so I called and spoke with Angel to put the dress on hold. She found it on the rack and placed it on hold and told me to call daily to renew the hold because the limit us the end of the day. I followed her directions and called everyday for 5 days and everytime I called I was greeted with the kindest response of "of course, we can take care of that" and they did! I went to pick up the dress today and they were so kind and helpful and took care of me very well! Thank you to everyone at this location. My daughter's face lit up when I arrived home with the dress and she is extremely excited about going to homecoming now! Excellent service! read more

Marissa saved the day!! Tried calling local David's Bridal in Virginia and left me on hold for over 75 minutes then the store closed. Text and chat were over 40 minutes waiting. So checked to see where a store may still be open and had to call a mountain time zone. There is an issue with the delivery of my order. UPS said would be delivered May 2nd. Moved up our departure date to following Thursday the 8th based on delivery date. Davids Bridal website had then changed it to expected delivery date May 6th. Then wasn't delivered and in fact said hadn't left the warehouse. So frustrating! But Marissa at David's Bridal in Aurora called customer service on my behalf and she got my order expedited. Seriously, if you are in question of what David's Bridal to go to..go to the one in Aurora...Marissa makes things happen/gets things done. She provides amazing customer service! She went above and beyond. Thank you, Marissa!! read more

I bought my dress today at David's Bridal. I could not have asked for a better experience! They had a large selection to choose from, and they kept bringing me dresses in my style. Melissa, the store manager, was amazing! She was so nice and so accommodating! She kept getting me different head pieces and doing my hair for me. She really made a special day, extra special! Joann, my dress consultant was so patient with me and helped me in and out of every dress I tried on. She was also very funny and very nice, and kept me laughing through a somewhat stressful process. I was there for three hours and I never felt like they wanted me out. I never felt any pressure to buy and Joann even wanted to make sure I loved the dress before I bought it. I would certainly recommend the Aurora David's Bridal to anyone! I had a great time and Melissa and Joann were the best! read more

I had the best experience ever! I wasn't sure how easy it was going to be finding the right dress. I'm usually very picky! My first visit Jessica helped me and tried many dresses on. After trying on maybe 5 dresses, i found the one! I came in a couple days later with my mom to show her and Jan was just amazing! She made the whole experience a mother and daughter should have together! Once the right size came in a went back to try on my dress and Joann was there to help every step. Didn't fit just right so she sent me to Lucy for alterations. I 100% loved everyone i met in this store. They all were so happy to help me. I had know idea how special it would be just trying dresses on. When i found the right dress they let you ring a bell and the whole store cheers, my mother and i cried. Never will forget my experience here. Thank you all so much!!! read more

Came in for alterations for a dress I had purchased back in January at another location, and the alterations were going to cost a bit and I have just suffered a financial hardship so the cost was going to be a bit much for what I can afford right now. After a discussion with the store manager she was gracious enough to allow me to try on more dresses to find something more budget friendly for me, in which I was able to find a dress that I loved 1000000% more then the original one I had purchased. I was able to even get some store credit and get a matching necklace to finish off the accessories for the day I am so grateful for the experience I had at this store and I am so much more excited for my big day then prior to the experience. Thank you to all the ladies that helped me this weekend and figuring something out with me and being so kind read more

After we had a horrible experience at a David's Bridal closer to us, we decided to try the David's Bridal in Aurora Town Center. When we walked in, we were immediately greeted with enthusiasm and respect by their wonderful greeter: Joy. She took the time to show us where the Bridesmaid's dresses were and was concerned about our previous experience at another location. She reached out to her co-woker Joann B, and they both did everything they could to rectify the mistakes of another store. Both of these ladies were an absolute pleasure to meet and work with! They know their product and are highly sensitive to their customer's wants and needs. My Mom and I couldn't have had a better experience! Thank you both for all of your concern, advice, and help! We'll be recommending your location to everyone we know because of you both! read more