Helpful service to make sure we got the best deal for what we need. Knowledgable and made sure we…read morewere all set.

Great price, good service, good delivery, many of selections! Look for Kyle and Fabio, they will…read moretake care of you!

David was fantastic. Amanda was easy to work with for scheduling purposes. Will use again for…read morefuture needs. Thanks again!

I recommend Atlanta City Appliance Repair - a member of their team reached out promptly with…read morefantastic information for my specific appliance issue (Thanks Daniel!). I felt immediate trust in their work, and will definitely use them for future needs!

Me again! Well, now I have an actual review after having used Ferguson. Again, wonderful front desk…read moreservice. Pleasant as can be. My wife and I are renovating our basement and we came here to shop for bath fixtures and a bath tub. We met with a sales associate who was pleasant and somewhat helpful. But, I don't feel she did much in terms of service besides walking us around to the fixtures, pointing at them and, well, that's about it. We could have done that ourselves. Anyway, we told her all the items we wanted, including a $5000 bath tub. In total, we had about $12,000 in our 'cart'. We went home to confirm we had everything we needed. In the meantime, I decided to price compare before we pulled the trigger. Literally every single item we had in our cart could be found SIGNIFICANTLY cheaper elsewhere. So much so that when I told my wife the prices I was seeing, she couldn't believe it. After finding every item at Home Depot, Amazon, Kohler, etc, the difference was about $3700 in savings. Not only the fact that they are waaaaaaayyyyyyy overpriced, the sales associate was completely unresponsive to any email correspondence I sent her. I asked her questions multiple times through email and she just never responded. Surprising but after the price comparison, I never planned on buying from them anyway. If you're in the area, it's a nice place to go to look around, see things in person, be inspired, but as far as purchasing, you can find better deals anywhere else. I really can't understand how they justify their pricing when we live in a world where looking up competitor prices is literally at our fingertips.

Limited selection of the same tub - shouldn't you show things you have online? Who's going to spend…read more$3000 on a tub if they can't see it??? Waste of 1hr drive to be disappointed

Daniel was there to help us with selection (again) and left us making a refrigerator purchase…read morepleased with service, knowledge and price. This is not our first visit/purchase from Daniel - he's always on top of his game and knows where to find what we are looking for. Thanks, Daniel!

Leo is the owner - great customer service and very good with texting and answering questions. I…read morebought a washer and dryer stackable unit LG and it's 900 bucks less then retail! Slight dent but you can't even see it , and it's new never been used ! The delivery people were super professional and nice as well !

remodeled my kitchen and wanted to go with the best appliances I could afford. I visited the…read moreSubzero showroom in Alpharetta and selected a refrigerator, range and vent hood. The representative there referred me to me to a contact at Sewell Appliances in Sandy Springs to make the purchases. I was shown nothing but patience and kindness until I purchased over 35k in appliances. That's where the exceptional customer service ended. The representative that I worked with never sent the specs for the items I purchased and definitely never pointed out the different nuances that had to be accounted for with the items I purchased. For example the plug for the refrigerator had to be at the top right hand corner of the wall to successfully install. Nevertheless, on the day of delivery, the young men walked in and started pointing out a host of items that had to be corrected before installing. They told me this happens all the time and that I was the third unsuccessful installation for them that day. I'm not surprised when no one has taken the time to detail these items to the consumer. We made the adjustments and rescheduled installation. The second pair of Sewell workers came and installed everything and just packed up and left while I was still in my bedroom. I came out to find that plastic was still covering the entire front of the refrigerator . I turned on the propane range and none of the burners worked so that told me they didn't even see if the appliances were working. I'm thoroughly disappointed and shocked with the subpar customer service receptor this company and will never purchase subzero, wolf or coven products from them again.

Do not buy from this place! They do not stand behind their product!!!!! They sold our builder…read moreFrigidaire appliances but when they malfunctioned they said they don't service that brand!

I am an older woman probably not what those young teck savvy people love to see coming! But I went…read morein to get a laptop and a new tablet. I was greated by Mel and had a wonderful conversation with him while I waited for someone to show me the products I needed. He contacted the store manager when he felt I had been waiting to long. Then Hayden came up to help me. He showed me several options for what I needed. He was so kind and understanding and informative. I feel that he did not take advantage of my ignorance. He also offered me options for protection plans and explained then very clearly. I was very happy with my visit to your store.

They recently did a full remodel and new layout of this location. Sadly I'm just not sure it is…read morebetter. It is different and looks newer but it just seemed messy to me. Maybe that is because it was around Christmas shopping time that I was here. I mean what store doesn't look messy during the holiday shopping time. I needed a PlayStation 5 for my son and I could not find one! Everywhere I looked they were on a wait list to get. My wife looked up BestBuy and was able to get one through the website and have it avail for pick up at this location... 5 mins from our house! The strange thing is when I looked it up nothing was avail?!? Oh well... it worked out perfectly and I was able to pick it up with no issue at all. It really went perfectly.

Called to schedule and installation of a combination Over/Microwave. Stated multiple times on the…read morecall it was remove the old unit and install a new combo unit. Quoted $265. Technician showed up today and stated the cost would be $524 and they would have to schedule two people to come out. Do not use this bait and switch company.

I called to get a technician to come out and look at my Samsung dishwasher . Their website says…read morethat they do work with Samsung appliances and also Samsung has them as their local service provider. The lady who took my call was very rude. She said they do not work with Samsung and when I told her that their website says they do, she responded that it was not her problem. This company should get a more professional person to answer the phone. Also fix the website so that other customers don't have the same issue. Would never recommend them

Just a mess. Prices are no different then Home Depot but these items are damaged Just go to a…read morereal appliance store

Brand New Dishwasher gets error 4e since first day of use. I…read morebought the thing on 11/17/2018 from the Cumming location. Invoice number 87039308 4 weeks I have been trying to get this fixed and am still getting the "Not my Fault" response from both Samsung and ApplianceSmart as of 12/24 Samsung says, "Install issue", applianceSmart says, "Our guy installs professional all day long, no way! Samsung issue." Mean while, My renters can't wash dishes. I will never use this place again. Home Depot or Lowes wouldn't allow this type of problem. This has been nothing short of a nightmare, and something I will NEVER do again.

Andrei was great to work with. He and the office have great communication and he showed up on time…read moreready to fix my microwave. He's professional and knows what he's doing. I will use him again!

I sent in a request on yelp and they were at my house to fix my washer in less than 2 hours!! It…read morewas a $60 service charge that was applied to the repair. Andrei arrived so quickly and was so nice and friendly! He quickly found the problem, ran out to get the new door latch, and was back within an hour. Altogether I had it fixed in less than 3 hours from the time I called! My washer is running so smooth again, and the technician even taped up the lid on the washer because it was not bolted on appropriately (something I didn't even ask him to do)! They really went above and beyond, and I'm so thankful for speedy service. Highly recommend!

I needed my dryer fixed after an ill-fated attempt to dry my shoes. I spoke with Paul on Friday--he…read moregave me a clear quote and scheduled the service for Monday. Roy, the technician, arrived right on time and got straight to work. His positive attitude and attention to detail really stood out, and he even went the extra mile to make sure everything was done perfectly. Plus, he was great to chat with. The final charge matched the quote exactly, and the whole experience was smooth and professional. Highly recommend!

Paul from Help Appliance Repair did a fantastic job fixing the agitator issue on our Samsung…read morewasher. He diagnosed the problem quickly and completed the repair efficiently. Paul was honest, courteous, and very professional throughout the entire visit. We really appreciated his clear communication and fair approach. Highly recommend Paul and Help Appliance Repair for anyone needing reliable appliance service!