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    Davis-Paul Management Group

    2.3 (66 reviews)
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    Davis-Paul Management has a D- rating from the Better Business Bureau.
    Alan S.

    It has been over two months since I moved out of my unit at the Mother's Cookies Lofts at 1148 E. 18th St., Oakland, CA 94606. Davis-Paul Management (specifically building manager Ronald Smith, and owner Michelle Davis) both said I would receive my deposit back. Upon move-out, Ronald Smith said the apartment was left in good condition and that I would receive my entire deposit back (approximately $4,000.00) in 21 days. A month went by and I still had not received my deposit. I then called the office and was given the owner's number (Michelle Davis). When I spoke to her, she first said she had not sent my deposit because she didn't have a forwarding address, which can't be possible because I gave it to Ronald Smith. Later in the call she said she hadn't sent my deposit because she hadn't deducted the cleanup costs (I left some cardboard boxes in the unit because there was no space for them in the building's dumpsters). She said she would have to deduct a few hundred, and would mail me a check for approximately $3600.00 that day. It has now been close to six weeks since I spoke with Michelle Davis and I still have not received my deposit back. It's been over two months since I moved out. I have tried to contact Michelle and Ronald on numerous occasions since I last spoke with them and they have ghosted me. My next step is to take this to court. If anyone here hasn't received their deposit I would like them to join me in filing as a group. You can email me here: alan@sanchez.media or alanmatthewsanchez@gmail.com

    Our apartment of 5 years.  No deposit returned. We patched up any nail holes for the painter as well.
    Shayna C.

    I used to work for this company as an apartment manager. I have so many stories. I don't even know where to start. First of all, they did not take care of their buildings. We had ceilings fall in on children's bedrooms, Black mold that was labeled as mildew (and then they tried to charge the tenant rent for the entire almost 2 months they had to live in this health hazard of an apartment--and then wouldn't offer to pay for a hotel room for them while the unit was finally being fixed--they asked me to ask them if they had any family to stay with), and the best story of all was that the insurance company refused to cover us anymore because of the problems, so Davis Paul Management asked me to take pictures of good areas of the buildings that looked similar to the areas that the insurance company wanted fixed, to make it look like we had fixed all of the required areas. They asked me to commit insurance fraud. That was the icing on the cake for me. They did ultimately end up fixing these things, but it took a scare from the insurance company before they did so. Our vendors had contacted them a couple of years prior to let them know that these things needed done, but they never acted on it until the insurance company threatened to no longer cover the property. When I ended up moving out, I white gloved our unit. It was absolutely beautiful. Yes, there was nor al wear and tear, and it was an older unit, so it didnt look new. But I have tons of pictures to prove that we left it as clean as possible. We were there for five years, we had moved in with the carpet already being a few years old, so naturally, there were some stains when we moved in and added stains when we moved out (and we even hired a carpet cleaning company a few months prior, because we like to keep a clean house). Stains are completely normal (normal and expected wear and tear) when you move out. With a carpet that old, you usually just rip it out and put a new one in at that point. You don't charge the tenant for it. (NOR do you charge for painting after 3 years) My carpet was so old that they didn't even have an installation date in the computer. I know this because I was the manager and had access to these things. I worked for them for almost 5 years, so the carpet was at least that old (and I know it was older...I estimate it was about 10 years old according to tenants that had lived there about that long). DPMG management texted me to tell me that my carpet was full of animal feces and urine when I left!! Completely false. I am telling you this because I never received my deposit back, and I never received any paperwork with itemized deductions to show why I didn't receive my deposit. Totally illegal. By the way, from what I understand, you are entitled to twice your deposit back if they dont get the paperwork back to you within 28 days. IM STILL WAITING AND ITS BEEN A YEAR AND A HALF. Even if we had to pay a little bit for small damages here and there, they didn't need $850...and if they DID need that much, we deserved the paperwork to prove it. Too late for them to redeem themselves now--we are entitled to our full deposit since they never got the paperwork to us. They were slow to respond, brushed me off many times, and didn't fix things that they were supposed to. It was constantly stressful for me. They also fired our maintenance guy (for other reasons) and never hired a new one for us, leaving me to spend more money hiring vendors to come in and fix things. That was very stressful. I like to get things done quickly. Im a hard worker. Am I perfect? No...but These problems were not my fault. Like I said, I have many stories, I can go on and on, but I won't. Please don't hire them. And to top it off, I gave them a couple of months advance notice that I was leaving, and they wouldn't let me help train the next manager, (and they didn't even have anyone lined up until after I left..and that person was a relative of someone in the company, and this new manager also wasn't doing anything. I got so many complaints from the tenants!) and then they posted online that I had been terminated. Completely false. Hopefully it doesn't affect my ability to get a job. Thats another lawsuit waiting to happen.

    Josh R.

    Wish I could give negative stars. Davis Paul is the epitome of slumlords in San Francisco. Their 17th street property is full of mold, mice, unsafe "repairs", disgusting trash conditions and no help from Keith Robling (the lead slumlord). There were 3 Department of Building Inspection violations for our building on 17th street in as many months due to unsafe construction that Keith failed to correct. Davis Paul also didn't pay the water bill for our building and they owed 2k in fines for being delinquents. Same story on trash (DP never pay vendors/services so they are constantly threatened in order to collect. Irony much?) Cut-rate maintenance workers do interior fixes with no licenses and WITHOUT EPA lead certifications. Davis Paul hires whoever is cheapest and does the absolute bare minimum on repairs. No protection for tenant safety or well-being. Utterly incompetent and hateful staff to boot. Never return phone calls and unprofessional as hell. We lived in a rent-controlled unit on 17th street. Due to mold, lead dust, pests (mice), filth and ever-deteriorating conditions in the common areas we were forced to leave. Loud neighbors, constantly barking dogs, un-insulated walls with un-shielded heat ducts register 120+ degrees (see pics), DBI violations (cracking and peeling paint on rotted window sills, black mold, leaky ceiling, leak behind sink and mold in the floor)...this apartment was teetering on uninhabitable. I have documentation and photos of everything. Scumbags.

    I was on time to see the apartment. Called, no answer, no response to text. 8+ hours later I get a response ‍. Avoid these people

    Found an apartment they manage on multiple sites. Contacted them via 4 different sites multiple times. No return email or call. Found a phone number via google search, office staff told me "she's always in and out of court battling tenets". WTF!? I should have run away. Got the cell of the owner of the company Michelle Davis. Set an appointment for 12noon. NO ONE showed up. I texted Michelle she said Someone would be there. I called the number of the manager, Tony, phone number listed on the door. No answer no response to text. I had to leave after 20 minutes. 8 and a half hours later I get a text from Tony, saying I'm not there. Of course I'm not there I was there 8+ hours ago. Stay away from these people.

    Bed bug infestation building wide

    RE: 639 Bush St. San Francisco and Davis-Paul Management. The entire company, including the directing manager and owner @Michelle Davis, is unabashedly a company that epitomizes SLUM LORDS and thieves. I was served a pay or quit notice at the height of the pandemic claiming I was deficient multiple months of payment which is incorrect. I withheld a single months rent to offset the cost (=three times the monthly rent) of hotels my husband and I incurred while treating our unit for the bed bug infestation that was pre existing and prevalent throughout the entire building. Months after notifying DPM of the issue and being blamed for the buildings infestation ( I'm guessing because of our refusal to pay a single month) our unit was one of four out of 32 total units to pass inspection free and clear of the presence of bed bugs. Fortunately we were already in the process of moving to a new location prior to the pay or quit notice and were beyond happy to be out from under the ridiculously unprofessional managed DPM building and the repugnant manner in which they conduct business both before, during, and most likely after the pandemic. It has now been more than 6 months since we terminated our month to month tenancy and we have not received the return of our deposit or the LEGALLY required detailed statement explaining the use and or retention of said deposit. This is after MULTIPLE failed attempts, like so many times before, attempting to contact the scam artist. The building manager Barbara is a sweet heart and treats you like family; however, the property manager Tanya Duree is utterly useless and as lying and conniving as her employer Michelle Davis. DO NOT RENT FROM THEM AND IF YOU HAVE RUN!! The market is flooded with equally affordable and much more desirable housing!!

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    I have been working with Keith for the past 10++ years and he is great.

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    Alexandra Moari - Fallon Place/Taylor and Vallejo roof deck view.

    Alexandra Moari

    (236 reviews)

    Nob Hill

    Exceptional Property Manager - A Rare Find…read more After going through three previous property managers, I was incredibly fortunate to find Alexandra. Within just the first one to two months of taking over my rental property, she accomplished what my prior property manager had failed to deliver over the previous 2.5 years. One of the first things she tackled was coordinating and project managing major property improvements. She found qualified contractors to completely redo my front concrete driveway and resolve a long-standing issue with an unfinished backyard patio deck. We later discovered the deck had been partially built incorrectly and did not conform to the original architectural plans. Alexandra managed the entire process from contractor selection and oversight to final inspections and sign-off. She also successfully addressed tenant compliance issues that previous property managers had been unable or unwilling to resolve. What truly sets Alexandra apart is her network of trusted, highly skilled, and reasonably priced contractors. Every contractor she recommended had a proven track record, and the quality of work consistently exceeded my expectations. Alexandra treats your property as if it were her own. She genuinely looks out for your best interests, advocates for property owners, and approaches every challenge with professionalism and creativity. She is highly communicative, proactive, prompt, and always thinks outside the box. Instead of having to constantly chase updates, I received regular status reports and progress updates, sometimes daily, which gave me tremendous peace of mind. She also has a unique ability to treat tenants with respect while still holding them accountable. Even with less cooperative tenants, she was able to achieve compliance professionally and effectively. When it came time to sell my property, Alexandra once again proved invaluable. She strategically connected me with a trusted local real estate agent who had extensive knowledge of the area and guided me through the process. The property went under contract within two weeks and has now successfully closed. Beyond property management, Alexandra is exceptionally knowledgeable in construction, contracting, real estate transactions, and local regulations. Her broad expertise makes her an incredibly resourceful asset and someone you can truly rely on. Since Alexandra took over my property, I was able to be virtually stress-free, knowing my investment was in capable hands. Trustworthy and effective property managers are incredibly hard to find, and Alexandra is genuinely a rare find. She is worth every penny, and I recommend her without hesitation. Thank you, Alexandra, for your dedication, expertise, and outstanding service.

    Alexandra was professional and accommodating from our very first interaction with her. We were…read moreentering the rental market for the first time in a long time, moving from out of state to a very competitive California market, one we were unfamiliar with. After a FaceTime viewing, we decided to move forward in the process. Once we applied, Alexandra came back with reasonable questions and, ultimately, an offer to rent. She was a thoughtful and helpful negotiator during the lease review, accommodating our requests for changes, and met us the day after we landed to handle the move-in inspection. Since then, our maintenance requests have been met with a prompt, polite response and the right vendor sent quickly. We appreciate having a property manager who is thorough, understanding, and respectful of our privacy while looking out for both us and the property. We're looking forward to our year under her management

    Ukiyo Property Management - We manage rental properties in the Grand Lake area of Oakland.

    Ukiyo Property Management

    (59 reviews)

    Uptown

    My partner had to decide to rent or sell his house. We met with Nick from Ukiyo twice and we were…read moreso impressed with his knowledge, direct approach and patience. We were looking forward to having them manage our rental and felt very confident with the selection based on the support and communication provided. We have had to put renting on hold but Ukiyo will be our first call if we decide to move ahead.

    We saw a property on the Ukiyo website, and they quickly accommodated a tour. My partner toured the…read moreunit and loved it, so we applied. Saj was in touch with us frequently through the application process, but once our applications were submitted, communication was less consistent. That said, we found out the next day that we were approved! At least, we thought we were. Nobody at Ukiyo had confirmed whether we have pets (we do, and didn't want to double-list them with multiple adults applying), so they had to recalculate the deposit and needed us to provide vaccination records. Once we did so, we paid the deposit and went to bed, feeling like the next day we would pick up keys to our next home. Instead, we found out that the property owner doesn't allow pets, and that our entire application process was wasted. Not only are we not moving into what we thought would be our home for the next decade, but also we're having to find another option and wasted a week of time and energy. I can't claim I understand property management. That said, either the owner provided incorrect information to Ukiyo (in which case Ukiyo needs to do a better job screening owners since they "don't work with just anyone" according to their site) or Ukiyo didn't ensure that they had the correct information in their listing. Whichever is the case, the entire process has left us with a terrible impression of Ukiyo's business. It's already exhausting enough to navigate bay area housing without this kind of mess.

    Progressive Property Group

    Progressive Property Group

    (162 reviews)

    I had the pleasure of working with Dace from Progressive Property Group for listing my apartment…read moreunit. Dace has been an incredible partner in getting the house ready for the market, finding the perfect candidates, and going above-and-beyond throughout the whole process. Everything was crystal clear from the get-go, any and all questions answered, no doubt was left on the table. If you want to rent out your property, I would highly suggest sending a message to Dace and see what this group has to offer. It makes the whole process very easy and smooth!

    WARNING TO RENTERS: Avoid Progressive SF Property Group. Do…read morenot be fooled by positive reviews from property owners. Progressive SF Property Group (PPG) is hands-down the worst property management company I have ever dealt with. Extreme Neglect & High Utility Bills: It took over a year to fix the lack of any hot water in our kitchen sink, and four months to fix a scalding-hot shower issue caused by a simple shut-off valve their plumber missed. This neglect drove our gas bill up to $300-$470/month despite minimal usage and that includes include all 3 available discounts for budget billing, medical baseline, and -$108.36 for CARE, despite our minimal use of utilities. Unfair Blame & Extortion: Management routinely blames us for building-wide issues we have nothing to do with, including 114-year-old plumbing failures and laundry room floods we had no part in--even attempting to extort over $1,300 from us for damage caused by others. Today, another flood was caused yet again because of the washing machine, but it couldn't have been us because we haven't done laundry here for weeks because we are so afraid to do laundry here because we are worried they will try to blame us yet again for another issue we did not cause, and try to extort us into paying them for it. They also say we are unusually noisy, but our neighbors are louder than us, plus we work night shifts remotely and are usually asleep during the day, so it makes sense we would make some noise by entering and exiting the building at night . Our neighbors kid screamed loud enough for a nice old lady to ring our doorbell and ask us if the kid was okay, because she could hear the screaming from the street! The walls are paper thin. Forced Financial Liability & Harassment: After an uninvited individual caused a fire in a storage area, PPG illegally forced us to pay out-of-pocket for fire remediation. The fire report states that there was NO DAMAGE done to the property because the fire was put out almost immediately, thanks to the quick action of my boyfriend. They demanded we hire a remediation company and pay for it out of pocket immediately, so we did. We hired a professional company, cleaned the space, and provided receipts and photo proof, even went as far to sweep and mop ourselves 2× & send even more photos, because Kenny Thompson the property manager demanded we do so. Despite all of this, now PPG falsely claims we did nothing to remediate and now have served us a 10 day notice to cure or quit, won't tell us what needs to be done to cure the issues they're having, and won't look at proof proving our innocence because they want to kick us out by August 3rd, 2026! Hypocrisy & Lack of Transparency: They constantly hide behind an "uncontactable" HOA when refusing repairs or safety requests (like viewing camera footage after our friends dog was stolen outside the building, or claiming to not offer lockout services), yet weaponize the HOA to spy on and harass tenants in real time. Retaliation & Illegal Eviction Tactics: Because our rent is significantly below current market rate, PPG is actively trying to push us out. They served a vague "10-Day Notice to Cure or Quit" without explaining how to cure it, while refusing to look at evidence proving our innocence. Bottom Line: They are fake, retaliatory, and actively try to illegally pass property damages they should be paying for themselves onto tenants. Avoid renting from PPG at all costs. We believe they want to kick us out because we rent our apartment for significantly below market rate because we signed our lease before the AI bubble, so they want to kick us out so they can rent this 690 sqft apartment to some other poor sucker for probably $3500, or more! I have recently learned the fire should not have even been our legal or financial responsibility fix, since the person who caused the fire wasn't our guest willingly at the time of the fire, it should have been on them to pay for the damages. If they insist on trying to kick us out, I will just have to bring them to small claims court and get a lawyer to defend us against this wrongful and abrupt eviction, because they have zero evidence to back up the majority of their claims, and all of the issues we were actually responsible for were isolated incidents that happened several months ago, and were smaller issues, such as our guest accidentally ringing our neighbors doorbell a single time at night, which they also included in the 10 day notice, despite the fact it only happened a single time, and it happened 6 months ago. Do NOT rent from these people, they are horrible and be fake to your face, they will try to kick you out over stuff that isn't your responsibility, and they will try to illegally force you to pay for it as well. If I could give negative stars, I would. We want to leave, we just don't want to be rushed to leave by August 3rd!

    Rentals In SF

    Rentals In SF

    (217 reviews)

    NoPa

    Liz Pisco made the rental process easy which is appreciated especially considering how difficult it…read moreis to find a place in SF. She was always responsive and provided exactly what was required to submit an application. Thank you, Liz for helping find the perfect apartment for me!

    I applied to a Rentals in SF listing a couple of weeks ago. After touring a rental unit and talking…read moreto the guy showing the place (Greg, Liz's assistant), I immediately applied online and paid an application fee. I was told the landlord was evaluating multiple applicants and to wait for the final result. I was eventually not selected. But instead of refunding me for my application fee, Liz simply told me that my materials were good for up to a month if there's another listing that I'd like to apply to. This was a violation of California law AB-2493, which states that the landlord must refund your application fee if you're not selected. After voicing this compliant, Jackie responded to me immediately and offered to help me get a refund on my application fee. I'm glad to know that there is indeed a process for rental applicants to get back their application fees if they're not selected. However, this overall experience has still left a nasty taste in my mouth. Honestly, this was the most difficult rental company I've had to deal with during my recent apartment search. I suggest Rentals in SF leasing agents provide applicants with clear guidance on the application fee refund process, if applicable. In general, the leasing agents can also do a better job of handling the overall application process because they left me waiting to hear back from the landlord and failed to provide insight into the decision process. This just gave me false hope that I was still getting considered.

    Davis-Paul Management Group - propertymgmt - Updated September 2026

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