We called The Rooter Company and were lucky to have Jesus come out…read more He was right on time, super professional, and easy to talk to. He explained everything clearly and made sure we understood what was going on. It ended up not being a serious plumbing issue (thankfully!), but what really stood out was how honest he was. No pressure, no upselling -- just straightforward answers. They've actually done drain line work for us in the past, and experiences like this are exactly why they continue to be our go-to plumber. It's hard to find a company you can consistently trust, and we really appreciate the quality of service and communication every time. Highly recommend -- and definitely ask for Jesus!

The good was the quality repair to the crushed pipes. Installed new pipe to the damaged areas. It…read morewas a big job. The crew was respectful, cleaned up each day after themselves. The main guy, Irving was a blessing. He was customer focused, kept the crew working. He was always concerned about how we were dealing with the chaos around the 3 holes in our house, the piles of dirt in our courtyard. Always asking how we're doing. True asset to any company. Now the BAD...The actual plumbing work took 8 days. That in itself was overwhelming. To accomplish this work, the crew pulled up a portion of the luxury vinyl in the master bedroom, dug a good size hole, did the same in the master closet and a third hole in the guest bathroom. We understood why this was necessary. When the new plumbing installation was complete (8 days), the contract stated they would make sure everything would be put back the way it was before they started. It literally took 22 days before my 3 rooms were back to the original condition. The subcontractor they sent out to put the flooring back was not qualified. The plumbing company filled the holes and poured "some" concrete. They did not level it, which should have been the restoration company making sure of before laying down the luxury vinyl. We had 4 1/2 boxes of new planks for them to use if needed. As it turned out the flooring company removed more planks and made the restoration much larger than it needed to be. Consequently there was not enough of our flooring. After several calls to find our replacement luxury vinyl it was determined it was discontinued and none to be found. The Rooter Company agreed to let us pick a replacement flooring that we would be happy with. Since we were not happy with quality of work their installer performed, they allowed us to find our own installer. We did appreciate The Rooter Company making the situation right to our satisfaction. Was the company good? Yes as far as the plumbing repairs. Did they follow through with fixing the affected area in our 3 rooms in a timely manner, NO! My recommendation is before starting any work, get in writing a start & end date of all repairs. Make sure the subcontractors they use know what they're doing. I tried calling the CEO of the Rooter Company, I believe his name was Mark, left a message, would like a call back. He never called. Not good customer service. And for that reason, I will not recommend this company. Based on my explanation of our experience, it's up for you to decide to use them or not.

Nobody likes to have plumbing issues (especially in the middle of using your kitchen), but…read moreDone-Rite makes dealing with the joys of homeownership as bearable as possible. I spoke with David last night, and he was able to get me on the books with someone first thing this morning. Christian arrived on time and was incredibly helpful. He took the time to educate me on the problem I was dealing with, the causes for it, and the solutions I had available. Luckily I was able to take advantage of the $99 Yelp special they offered, so this went from being a major headache to a minor inconvenience. After the service was complete, Christian took the extra time to check for any other leaks and to make sure things were looking good across the rest of the house, which I greatly appreciated. Overall I had a fantastic experience with Done-Rite and plan to work with them on some future projects. I can't recommend them enough for any of your plumbing needs!

Adulting is the worst... especially when you see water overflowing from your meter and find out you…read morehave a main pipe burst on your property We did our due diligence and got multiple quotes, but most were astronomical (major side eye). We had worked with Done Right Plumbers before and loved them, but still wanted to compare. So glad we did! Dave, the owner, gave us an estimate that was literally half the price of another plumber, and with their consistent 5-star reviews, the choice was easy. Dave and his team showed up, got straight to work, and had everything fixed before lunchtime. We went from total panic to "yay, we can shower again!" in just a few hours. Super trustworthy, incredibly knowledgeable, and they truly live up to their name-they get the job done right. Highly recommend!

Last minute service requested and these guys came quick. Super cool guys, efficient service ,…read moredefinitely recommend. Quality work and great job explaining the process

We had a backed up sink and Chris came to check it out and gave me the options upfront with price…read moreranges. He explained the issue and snaked our pipe. I will use this company again!

This is the second time I've used Orange County Drains, and both times it's been for pretty major…read morework. I honestly wish I could give more than five stars. This is my 2nd job done with them and the 2nd time I have had major work done. This time they installed what was basically the plumbing for a brand new bathroom, including a sewer line and drain install--and they completed it in one day, which is phenomenal for the scope of work (this included breaking concrete and the repair. They did it with the utmost care and diligence, and they checked (very) important details along the way so everything fit and functioned exactly the way it needed to. Huge shoutout to Moe, Izzy, and Jay--they absolutely kicked ass!! They communicated clearly, incredibly respectfully and they showed up prepared, work clean, and operate like a truly solid team. I especially want to call out Izzy for his knowledge and problem-solving. He did thoughtful, focused and quick troubleshooting around placement and fit, explained options clearly, and made sure the plan was right before moving forward. He is a truly skilled individual. I also want to recognize Bryan, who was diligent about walking the job, collaboration regarding my options and accommodating my schedule. I've hired multiple plumbers over the years, and I've never had a crew this professional from start to finish--from Bryan, who provided the estimate and details with a real understanding of what I needed, to the owner, Sean, who stands 100% behind the work and stays engaged and did outstanding work along with Moe on my previous jobs. The level of workmanship, communication, professionalism, skill, trustworthiness, respect, knowledge, customer service and follow-through is outstanding. This was a word-of-mouth referral, but I felt I needed to leave a review because I know how hard it can be to find good, solid work. If you're looking for a plumbing team you can trust for bigger jobs and smaller jobs, don't hesitate to call Orange County Drains. They are awesome!!

The pricing is fair. Not the cheapest but not the most expensive either. Just a good fair price…read more Izzy and Jay did a fantastic job. They went above and beyond to clean out my plugged up deck drainage system and the entire rest of that part of the yard drain system, all the way to the street. There were so many roots but they got them all out, even when it meant getting down and pulling out roots by brute strength. When they were finished they cleaned everything up and didnt leave a spec of mess. I would give them 6 stars but the ratings only go to 5. They will definitely be my go to again if I have any drain or sewer problems.

I highly recommend Brian and Rooter Champion for general plumbing work/repair needs for your home…read more And most importantly for complex work. He and his team did a full main line replacement that could not be replaced by traditional digging due to hard to cut pine roots. They instead did a trenchless replacement of the main. All of the team was very professional and worked as fast as possible to have it all done in just a few days. They did not have to break any concrete and there was zero damage to any landscaping etc. Brian and his team truly value clients as they've done several trips at no costs or obligation at a different home of of mine. I highly recommend their services and advice! Lastly, Rooter champion was the most competitive among 2 other bids and they still worked with me on final costs. There was no price creep or any other kind of hiding costs. Thanks Brian and team!

3 phone calls: #1: Hi…read moredo you cover Irvine? Yes I have 2 toilets that aren't flushing. Sounds like the main sweat line is going to need to be snaked! How much? $225 Ok... my downstairs seems fine. Oh... these are upstairs? In that case it's not as serious. We can probably just snake the toilets. #2 (with technician) All done sir What did you do? We took the toilet off and snaked the drain and then put it back. Ok both of them? No the other one seems fine. You are already there, how much extra to snake that and two bathtubs? $125 for each drain How much is today's total? $225. Ok I'll pass on the other drains Ok #3 (after going back to the Yelp profile and confirming that they charge $55 to scope and snake a drain) Hi how much to scope and snake a drain? $55 Are there any hidden fees? No sir Well you guys did the work already and charged me $225? Where do you live? Irvine Oh that's why I'm confused you just said there no hidden fees? It's $55 if you are within 5 miles of our office. We cover up to Anaheim. Further than that we have a minimum of $225. Ok thank you ......someone needs to tell them what hidden fees means. Also if I've already paid the minimum of $225, why aren't the additional drains $55 each? By the way the other toilet upstairs is not flushing now so I still have to call another plumber to come out now.

Travis and Jacob from One Stop Plumbers came out today and fixed a slab leak and a leak in my…read moreceiling. They were professional, respectful of my home, and easy to work with. They explained everything clearly and were honest and fair about the work and the cost. Great customer service, great attitudes, and excellent work overall. I'm very happy with the results and would definitely recommend them.

Tenant reported garage disposal stop working so I immediately requested a fix the for owner. One…read morestop was prompt and since it 'FREE' estimate , I didn't think twice. Tech went as scheduled and told me he did a quick check at the unit and then to the electrical panel. And said now if he needs to go into diagnosis, it will cost $175 , and either he can fix it OR that $175 will be used to swap a new unit at $4xx. Since I'm remote, I can only agree to it to move forward. 10mins later, got a call from the tech saying, "there are good and bad news! Good news, the unit was indeed completely fine and it's working alright. The unit was slightly "UNPLUGGED" from the outlet and it works perfectly after I plugged it back in. Bad news, the $175 is due. " I appreciate that the "diagnosis" save me hundreds instead of replacing a fully working unit, but I would have thought the first free initial check should have looked at the connection in the first place. Definitely feel a bit rip off BUT they did give me a small discount in the end. I'm not expecting free work BUT $150 to get someone out to plug it back in? Is that the norm?

We had a great experience with Jetters N Drains from start to finish. We got a few quotes from…read moreother companies, and theirs was by far the most reasonable. I really appreciated that their price didn't change after an in-person visit to our house, which happened with ALL of the other companies. They used a trenchless Perma-Liner system to reline our pipe, so they didn't have to tear up our yard. It basically creates a new pipe inside the old one which is pretty cool and is supposed to last forever. They even carefully dug up a hedge and replaced it when they were finished and it looks like it's going to survive. They also installed a new cleanout and fixed a pipe offset that was causing problems. All of this only took about a half day and everything seems to be working perfectly. The crew was friendly, showed up on time, and were easy to work with the whole way through. We would definitely use them again and highly recommend them.

My sister referred me to Jetters N Drains because she had work completed by this company and she…read morewas very appreciative and satisfied with the work. Now this company is going to be our go-to plumber for future needs! Daniel, the owner, is super knowledgeable and honest about what is recommended for the home based on the pipe condition. He personally came out to look at our pipes and provided reasonable recommendations based on his assessment. He was willing to work with our budget and got the work done in two days with very minimal disruption to our ability to use water. We got our pipes relined and a two way cleanout installed professionally. Everyone in his crew (including Daniel) were super nice and were willing to educate us about the work that was being done. He also identified some root balls / blockage past the sidewalk in the sewer line, and let us know that it was the city's side of responsibility. He even helped us reach out to the city and confirmed that the city covers their side of the property line. We are still waiting on the city to respond (no control over the speed), but I'm thankful Daniel went above and beyond to assist. Plumbing is hard work and I'm so glad that Daniel and his crew exist. Thanks again!!

I had a clogged mainline that affected the toilet and shower. First of all, Eddie, the owner,…read morepicked up as soon as I called. There was no answering service nor did I have to leave a message on voicemail. He was able to take a look at the problem same day. Eddie explained what the problem was and what the options were as to how to unclog the mainline. As a homeowner, I appreciated the important details he shared in not only fixing the mainline, but the care and maintenance of pipes that are no longer being sold. The cost was way more reasonable than what I was quoted by the previous plumber I had called. Communication and service went beyond my expectations with TP Rooter, so now we have ourselves a new and RELIABLE plumber. Thank you, Eddie.

Eddy to the rescue again. I thought I'd do a quick replacement of my guest bathrooms toilet…read more Little did I know, I'd run into some 1950s level corroded iron flange that needed to go. I shot Eddy a call and he was realistic with his ETA and was able to quickly come and tackle the project since he was near by. Definitely wasn't an easy project due to the slab (those guys in the 50's caked on some extra thick slab) but Eddy and his crew got my flange situation fixed and slapped on my new Toto drake for me. Highly recommend having eddy and tp rooter saved on your phone. Whether I have a backed up toilet, need a snake or hydro jet, Eddy is your guy. No hard upsells and no bullshit. Eddy values your time and goes above and beyond to make sure your problem is resolved.