Highly recommend De Tagle Jewelers. My mother has been coming here for over 10 years, and I just recently went in myself as well. They have excellent customer service and are so very kind. I was helped right away and had such a great experience. I'm sure I'll be going to them again in the future! Highly recommend! Thank you Alfonso & Daniel! read more

Better than the mall watch stores. Comparable price, in and out in 5 min. I'll be back.

Just had my wedding set resized at De Tagle. Alfonso and Daniel were patient, knowledgeable and friendly, taking time to answer all my questions. The wedding set turned out beautifully and I am very impressed by the job they did. I would highly recommended them! read more

Alfonso knows what I like and helps me figure out what is going to work for me vs trying to sell me the latest and greatest new fob. He has helped me re-configure and update my jewelry over the years. He stands behind his work and does whatever it takes to make it right. I have used Alfonso for years and highly recommend him for repairs, changes and new fun jewelry. He's not a big glitzy chain, he's your old world neighborhood jeweler. Highly recommend him. read more

My mother started going here when I was very young. Over the years we've had pretty much everything of value repaired and cleaned here exclusively. I haven't been back in several years because I moved away to college. I recently bought a ring and the stone was a little loose. I turned into Cambrian Plaza on the way home on the off chance that they were still open and still fixing jewelry. Nothing had changed, to my pleasant surprise. In fact, the owner was the same too! I explained my problem and he took it to have a look. I browsed at their beautiful jewelry for a moment or two and he came back to the counter...I was expecting him to tell me when to come back to get it. Instead, he handed it back and said "That should be better, now." I was amazed it was so quick, and there was no charge. I remembered on the way home that I have an old family wedding ring that I'd like to have put in a different setting...now I know where to go for that. Incredible customer service! Alfonso is the BEST. He's great at helping you pick out jewelry, and everything I've had fixed there was perfect afterward. My mother and sister have had pieces re-set and have purchased jewelry here. Everything has always been very reasonably priced, and the workmanship is very high. Support your local jeweler...you will NOT be disappointed. read more

I will NEVER NEVER use this jeweler again! I took 7 rings in to have the diamonds removed and to have 6 of the rings (16 grams of yellow gold total) melted down to make a pendant for my daughter. I was VERY specific that my great grandfather's 1921 white-gold wedding ring (a family heirloom to be saved for my son) was NOT to be melted. When I came back to pick up the pieces, I was told that the white-gold ring had been melted and used in the pendant. Needless to say, I was absolutely devastated and left there in tears. I asked for the owner to call me immediately when he returned, but he never called. had to wait 2 more days for the owner to come back in to discuss the problem. When I returned to the shop, he was very apologetic and said that the ring had been melted my mistake but was not used in the pendant. He offered to remake the ring and gave me a 20% discount on the work that had been done. However, since I had no photo of the ring which had not been worn since my great grandfather passed away in 1954, all I got back was a simple and polished band. You would think that is bad enough, right? WELL, THERE IS MORE!!! I had him weight the pendant, because I wanted to be sure that all 16 grams of yellow gold where used. As he was placing the pendant on the scale, he mentioned there was usually a "1-2 gram difference due to molding and polishing." Hmmm, at about $130 per gram, he was trying to tell me I would lose up to $260 in gold? That sure sounded wrong to me. And how much did the pendant weigh? IT ONLY WEIGHED 7.5 GRAMS!!!! With a panicked looked on this face, the owner stated that the other 8.5 grams of gold were probably in the back and that we would get it for me. If I had accepted the original mistake and taken the pendant without question, they would have kept 17 grams of my gold, worth a total of approximately $1,700. But, if you ever do decide to try using this business, I highly suggest you have all of the pieces you take in checked and evaluated before leaving the pieces in their hands and have everything checked again afterwards. read more

Monitor your receipts and the way you are billed. Best to pay with credit cards so there is a paper trail for documentation. Had a small job done but would never go back due to the above hassles. read more

Had a ring custom made here. Their service was great, and they delivered before the scheduled time, which was awesome. Highly recommend these guys! read more

I would not recommend De Tagle to anyone, as a matter of fact, I would tell people not to go there. If there was a rating for negative stars I would give them a minus 10 I had a horrible experience. I took my three tier necklace that was a gift from my mom to be repaired all that needed to be done was to fix a link that broke one little piece. When I showed it to I believe his name was Alfonso he told me he would be able to fix it no problem. When I went back to pick it up I noticed that the tier that he fixed was uneven it was shorter on one end than the other. it originally was part of the chain(gold) was missing and replaced with a different piece. It was I thought no big deal. One little piece needed soldered back to the gold chain. When I went back I told Alfonso that my necklace was uneven and that it was shorter on one end uneven with the other tiers. Alfonso started to get irate with me telling me that I didn't know what I was talking about when I asked him where is the missing part of the chain he got louder he told me to sue him if I didn't like it, he started waving his hand to me like pushing me out the door and told me to get out of his store. he said to me three times get out of my store he was very rude and treated me with such disrespect he was talking down to me like I was beneath him. Just because I asked about my necklace. In my opinion, he should not be allowed to continue working with the public, he is very unprofessional and he ruined my necklace that is the last thing my mother ever bought me it was very sentimental and I can not even wear it. He wrecked it! Completely and treated me with so much disrespect. I feel he was so guilty that he had to yell and almost physically push me out of the store Never again will I go to De Tagle BEWARE SOMETHING IS NOT RIGHT WITH THESE PEOPLE! They should be shut down! SCARY! read more

Always have a good experience here! This last time I went in to have a necklace shortened and they were able to assist me in a few minutes and did it as a courtesy. read more

Fixes two necklaces in a matter of minutes and didn't charge me! Said quality of service was their priority!

Received my ring a while back, just got around to writing the review. They did an AMAZING job putting the stone back in, and kept their word on the price. They cleaned it immensely and even took out scratches I have gained over the years of wearing it. Already planning on being them another piece that has a loose stone. Thanks De Tagle!! read more

This is the best experience I have ever had with a jewelry store. Alfonzo fixed a necklace and a braclet for me. He explained how to put on a braclet with alot of patience! I would recommend them any time. read more

De Tagle Jewelers For the last 40 years my family and I have purchased, had jewelry created and repaired by them. We have never been disappointed by their performance. outstanding!!!! My two best friends just purchased their wedding rings from them. They were happy with my recommendation. We enjoy seeing what they have designed for their clients as well as what they can create for us. I just love, love jewelry and that is the place to go. read more

I took my 14 K gold chain, to them which I wore every day for 15 years. It was a very heavy weight beautiful gold chain that needed to have the lobster clasp replaced. I went to pick up the repaired gold chain 2 days later. To my extreme disappointment, and astonishment, they had swapped out my gold chain with a cheaper, lighter weight, poorer grade gold chain. They claimed it was my original chain. It is a nightmare to know they would do this to a customer. Please beware of their dishonesty and fraud. read more

My mother and I visited the De Tagle Jewelers & Goldsmith Shop a couple of days ago. My mother had a gemstone necklace she wanted to have repaired so I decided to go on Yelp to find a place. I chose De Tagle based on the amount of good reviews they had received and gosh was I right about doing so. They did a fantastic job on my mother's necklace, the people working there are extremely friendly, helpful and very knowledgeable about their craft. I was very impressed overall and will gladly recommend this place to anyone I know. FYI: They've also been in business for over 26 years. read more

This 1 star is specifically for Alfonso at DeTagle Jewelers due to his blatant rudeness and inferiority complex. I had been in earlier in the day and spoke to Daniel (a very friendly, no pressure professional) and returned after thinking about it to have them do the work. Unfortunately, Alfonso greeted me and asked me to tell him what I had discussed with Daniel. As I started to explain the situation, he apparently got very offended by a simple question I asked. I was in no way questioning his experience, but just the rarity of the situation. He basically went on a little rant about his craft and years of experience which was very confusing because it wasn't what I had asked about. Then he very rudely asked me if I understood him. At that point it was clear he didn't understand how to treat other human beings, let alone his customers and I didn't want to give them my business. I had an awful experience and I hope no one has to be treated this way. This guy should not be in business, talking to customers if he can't talk to them about the work needed without being offended. I hope the new developers of the shopping center kick him out. Daniel should open his own shop. read more

I have been going to De Tagle Jewelers for 30 years and have always received the best customer service. They designed my custom wedding ring and it is lovely! They changed 6 rings into charms for my charm bracelet and it is gorgeous! They inspect and clean my jewelry. Now that I can only wear titanium, due to metal allergies, they still take good care of me. I highly recommend them! read more

Alphonse helped me find a beautiful 14k gold necklace for my daughter. He was so pleasant to work with and he took the time to help me find the perfect gift. I was impressed that while I was there, a steady stream of customers came in and out and were greeted each time and the owner knew the customers by name! It felt like the way that customer service should be. I will definitely go back! Thank you Alfonso! read more

The other reviews about these guys being rude are right on based on what just happened to me. I've done business here before and was always satisfied but I guess it depends on what day you happen to go in, the mood of the owner or what they consider to be worth their while. I took the time to go in for 2 watch batteries that needed to be replaced. They gave me a price and said it would be 10 minutes. Rather than sitting in their uncomfortable chair I said I'd be back in 10 minutes - I wanted to do some other shopping. They immediately informed me that they were going to wait on other people before me if I left. I told them that didn't make any sense and before I had a chance to say more the large guy with the glasses who sits at the desk behind the counter {owner?} told me that's how it was going to be. I'm surprised people who act this way can stay in business but like I said it seems to be based on their mood at the time or something I can't see. And even worse when I called to try and let the owner know what I thought and asked if there was an explanation, he just kept repeating that was how he runs his business and that he was explaining. He just didn't seem to understand. He said he wasn't interested in learning anything and that I needed to be more patient. Really? lol read more

I brought a ring bezel set 14k gold ring to replace missing onyx. It is amythest and diamonds . I wore the ring day and night for 10 years. I live in louisiana n am visiting family. My family recommended them as trustworthy. When picked up my ring which was previously heavy in gold weight I was upset to discover that my setting was altered and gold had been taken from my ring. It used to sit higher and I called it an eye due to its unusual shape. Anyway now the ring sits lower and has curves where none existed before. I asked why my ring has these curves and was told I didn't touch the metal. Well someone stole a minimum of 2 grams of gold out of the ring. I hsve pictures that show the height is different as well as no curves. My family is no longer going to do business with them. They often did business and.had much work done with no problem. However after seeing my ring their opinion changed. They know my ring as they always saw it on my finger... I filed a complaint with BBB I can't be made whole as this was one of my more special pieces of jewelry and has sentimental value. I was in tears and just sickened over this! If you must bring in an item take pictures of all angles and the undercarriage thats where most of the gold was taken from on my ring. Also weigh it prior to bringing it in. Better yet save yourself peace of mind and RUN from this store. Shady very shady practices. From now on I'm taking my jewelry to Gleims the extra drive is worth peace of mind. My family takes their expensive jewelry to gliems for repairs. The pieces under 5k went to de tagles. Not anymore. I am lucky the diamonds and other stones were the same. But the ring now sits 1/8 inch lower on my finger because of the gold removed. It looks different feels different because sadly it is different. What was once bevel set is now flush. Just because I know my ring since I looked at it daily for 10 years. Please BEWARE! I may file in small claims court with a proxy. To think I paid them $80.00 and they stole and defiled my ring!!! Never again will I go there! Its a shame and shame on them! read more