Ask for EMILY she's the store manager! Folks waited on the phone asking for her! Emily's Cust…read moreservice skills are EXCELLENT and she KNOWS her cars!!! If ever in the area and you need help, call or come see her and her crew! They will get you going in no time!

Zach was very knowledgeable with car parts. He was very patient with explaining and helping us out…read more i'll recommend him to anyone

Don't waste your time calling around, call R & R for a hassle-free repair job! I've never had a…read morecracked windshield before but driving up and down I-77 everyday it was inevitable... I was referred to R & R by my dealership. The response time was super fast and they even came to my home. Robert was very professional even after coming to my house after I told him the wrong windshield! He reordered the correct one and came back as soon as it shipped. I will recommend R & R to all my friends and family for any type of windshield repair.

I couldn't have had a better experience. Ryan is a pro who comes to your chosen location and gets…read morethe job done efficiently and very well. He is also very cost competitive. One of my associates has a 2005 Porsche Cayenne and Ryan's bid for her windshield was at least $200 less that her previous quote.

If i could give 100 stars, i would. New to the area, i was looking for a shop that had excellent…read morecustomer service and wouldnt gouge my wallet. That said- I really can't say enough great things about S&B . There's nobody close that can even touch the affordability and service they've given. They've stayed late to work on my car when i had to be to a funeral that week, they've driven me home when a repair was taking longer than expected, they've even cleaned and tweaked other parts of the car during repairs just to lend a helping hand. AND this is all drastically cheaper than anything you'd get anywhere else! theyre absolutely wonderful and personable people that I'd recommend to anyone.

From the owner: All members of our team take great pride in taking care of you and we all strive very hard to make…read moresure that you are completely satisfied before leaving and we back all we do 100 %..... S&B Detail and Auto Repair is able to handle a wide range of auto repair. We specialize in hand washes and detailing for any size vehicle. Give us a call today.

I have been going to Pep Boys in Gastonia for a few years now but I will never be back after this…read morehorrible experience today. The Service Manager (Jalen) gave me attitude multiple times and kept raising his voice at me and at other customers. He should not have a job that deals with customers, EVER! If I could give negative stars, I would.

Long post alert: My…read morecar died two days in a row. Each time I called AAA. The first time, a guy named Cristano came out. He was nice enough until I wouldn't buy a battery for $350! My battery was under warranty until Sept 2025, so why wouldn't he honor it? He was pulling and pushing my battery really hard and I had to tell him to stop b/c I was scared he was going to break something. So he said that b/c my battery wasn't tied down it exempted the warranty. Day 2 Lance came out and he was nice. He kept saying that his machine said the battery was fine. After he gave me a jump, I took my car straight to Pep Boys. Stephanie (Store Mgr) and John (Area Mgr), took great care of me! They set my expectations that it would take an hour to get a reading from the battery. After about 45 minutes, Stephanie came back and said they couldn't get the battery to hold a charge and wanted to keep it overnight. I had told both AAA techs that the battery needed replacing because when I originally replaced the battery, my car was dead dead. My keyfob didn't even work. Pep Boys wasn't just trying to sell me a battery, I had seen this 2 1/2 years earlier when AAA replaced my battery. So just b/c I'm female, doesn't mean I don't know MY CAR! I don't know other cars, just the one I drive. Pep Boys replaced my battery, AND I HAVE NOT HAD ANY ISSUES SINCE! Stephanie John and Brittany are LIFE SAVERS! They sent me the screenshots of what data the old battery was giving. Pep Boys has earned a CUSTOMER FOR LIFE with me!!! THANK YOU JOHN STEPHANIE and BRITTANY!

Sal, Alma, and Augusto are the real deal. These are the nicest, most honest and kind people. While…read moreI was not happy getting into a small fender-bender, I knew my new Infiniti was in good hands. They are certified repair professionals and always insist that the insurance companies pay for genuine manufacturer parts. My husband was hit twice years ago and they repaired his Nissan both times. There was NO question who we would go to. Don't trust your baby to just anyone, take it to Speed Street!

I would not recommend Speed Street Collision Center because Augusto is extremely dishonest, and…read moreAugusto provided me with horrible service. Here are some of the issues that took place: (1) I took my car to Speed Street on June 13, 2021, and I did not have a completed vehicle until January 2022. (2) I requested my Nissan Titan have all OEM replacements parts in my emails dated July 09, 2021, and July 14, 2021. Augusto failed to order all OEM replacement parts for my Nissan Titan and Augusto lied to my insurance company and said I wanted after-market parts. (3) At the 75-day mark of my Titan Repair, Augusto caused the 1st delay in the repairing of my vehicle when Augusto placed a black Armada repair and a yellow Mustang repair ahead of my Titan repair. This caused my Titan repair to be delayed by a month. (4) Augusto was dishonest about ordering my OEM parts for my Titan repair because Augusto told me he could not order all the OEM parts after the 75-day mark of my Titan repair. Augusto caused a 2nd delay in my Titan repair when Augusto failed to order all my requested OEM parts. (5). Augusto took parts off my Titan and Augusto failed to report these parts to my insurance company. (6) Augusto told me to order after-market parts because he could not find the OEM parts for my Titan and Augusto wanted me to replace these parts on my Titan. (7) After I ordered the after-market parts for my Titan repair, Augusto failed to report these parts and labor to my insurance company. Augusto told my insurance company that I was trying to order parts that I did not need for my Titan repair. (8) Augusto was dishonest again when he sent me an email on October 05, 2021, stating, "Hello shon , We are complete with your truck other than the detail , I like to detail it the same day that you would like to pick it up, let me know . -- Augusto Carrillo-Perris." I arrived on Wednesday October 06, 2021, and my Titan was not complete. My Titan was missing the running boards, emblems and badges, the front license plate holder, the fuel/gas neck was not properly installed, etc. Also, I did not need my Titan detailed because I rode (8) eight hours in the rain back to Florida. (9) I had to go to Monroe Nissan, Maas Nissan, and Jenkins Nissan to have these Titan repairs complete. The timeframe of these repairs was from October 06, 2021, to January 14, 2022. Augusto kept delaying the process because he told my insurance company, he would complete the repairs. However, I had to drive (8) hours from Florida to North Carolina for Augusto to complete these repairs. (10) I refused to have Augusto do any more work on my Titan because of Augusto's dishonesty. Augusto ordered the wrong Texas emblem for my 2018 Titan. Augusto was extremely dishonest because Augusto kept saying my Titan repair was delayed because the Nissan Dealership ordered the wrong Texas emblem. Augusto dishonesty ordered and sent me a 2009 Texas Titan Rear Tailgate emblem that cost $9.77. Instead of ordering the 2018 Texas Titan Badge kit that cost $190.00. (Reference picture below.) (11) Augusto was dishonest about not reporting damage to my OEM Titan Grille. I asked Augusto to order my OEM Titan Grille with an upgrade to chrome on July 14, 2021, and Augusto failed to do this. Then Augusto lied to my insurance company and said I was trying to get after-market parts for my Titan that I did not need. I asked Augusto for my old Titan OEM Grille and Augusto told me "I could get my old Titan OEM Grille off his damaged item pile." I had to file a 20-page BBB Complaint over the course of roughly 10 days. My BBB Complaint included receipts, emails, and photos of my Titan Repair from Speedstreet and (3) other Nissan Dealerships. I had to go to (3) other Nissan Dealerships to get my Titan Repair completed. Furthermore, I had to ask my insurance company to withhold all payments to Speedstreet from October 06, 2021, to December 2021 and January 2022, until Speedstreet completed my entire Titan Repair by supplying parts. I finally got my Titan repair completed in January 2022. I have included a few emails and attachments for reference because I have too many attachments to include. However, the emails I have included will show that my Titan was not repaired to my satisfaction with all Nissan OEM parts and per Augusto's agreement with me. This was a nightmare to say the least!

Took my car in paid high diagnostic fee, then $1100.00 +for repairs. When I took it in it smelled…read morelike burning oil , after they fixed it by supposedly changing front and rear gaskets and intake manifold and new spark plugs it ran ok but still smell like oil. They said give it couple of weeks to stop. 4 month later it still smelled and didn't want to run. Went back in wanted another diagnostic fee and I said no it's the same problem. They wouldn't even look at it. I am 77 on medI care . I took it to a place near my home he called water checking it and documented with pictures and OLD parts that they never touched most of what they said and only changed 3 spark plugs but charged $600 for 6 they say they changed. I have old ones they put in. Found out from the new mechanic this is a trend with them . Filed complaint with the BBB . Don't go there .!

Stay away from this place. When they were in Belmont they were great. Now they are overpriced and…read morevindictive. I brought my vehicle in for an inspection. They told me they couldn't pass it without $1,000 worth of work. I said no thanks. I'm capable of fixing my own vehicles. The issue was the front ball joints. I got OEM parts for less than half of what they quoted and when I went to take off the lugs, they had tightened them so much I needed a 3 foot pipe extension to get them off. Over tightening the lugs because I don't want you to do the work is so unprofessional and childish. Never again will I go there and I will be warning off anyone who mentions them.

Very nice owner and employees Does good work…read moreHas worked on my adopted moms vehicles for years and she is very satisfied with the results.

Always friendly and helpful. Very trustworthy. Due to work it is hard for me to make appointments…read morebut he and the team are always willing to work with me. Strongly recommended.