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    Dean Carter Chevrolet

    5.0 (1 review)
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    3 months ago

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    Pleasant Valley Motors Inc

    Pleasant Valley Motors Inc

    3.7
    (3 reviews)

    Only time will tell for certain if the vehicle and deal we received on a used vehicle is as good as…read moreit appears, but I must say the initial experience has actually been a painless one, maybe even a pleasant one. Anthony at Pleasant Valley Motors was a pleasure to deal with, answering any and all questions I asked of him, and getting back to me in a timely fashion. He appears to be a down to earth guy, and though he has a job to perform, he very much went out of his way for us. He and the dealership were very fair in their dealings with us, both with price and patience. The way we've shopped for vehicles in recent years is we have compiled a very small list of dealerships that we feel comfortable with and trust (if that's not too strong of a word), and that's who we look to first when we purchase a vehicle. That approach has worked well for us, and at this point in time, with what we've experienced thus far with Pleasant Valley Motors and Anthony, we will definitely add them to our list for any future vehicles we may consider purchasing.

    Somewhat decent experience while buying the car although they wouldn't budge on the selling price…read moreuntil I mentioned the car needing a rear wheel bearing which I replaced asap. 3 weeks later radiator cracked. A few days after that car overheated again. Head gasket shot and heads were warped. Had 2 different reputable mechanics look at it and was told the head gaskets were gone for a while and the dealer should have known if they did their "extensive check of the car." Dealer claimed ignorance. DO NOT BUY FROM THIS DEALER! Only gave 1 star because I had to but dealer does not deserve it!

    Brodheadsville Chevrolet

    Brodheadsville Chevrolet

    2.1
    (18 reviews)

    This is not Dean Carter Chevrolet this is the old store, and old owners... Dean Carter's is 100%…read moredifferent and transparent and the best used car deal near the Lehigh Valley!

    I rarely leave negative reviews, but I feel it's important to share my experience with Dean Carter…read moreChevrolet in Brodheadsville. Unfortunately, my vehicle purchase did not meet the level of service I was promised. Before taking delivery, I was assured that the scratch on the driver's door would be repaired. That never happened. I was also repeatedly told that a replacement grille had been ordered, only to later find out that it had not been ordered at all. Honest communication goes a long way, and I was disappointed by the lack of transparency throughout the process. To make matters worse, the vehicle was not properly detailed before I took delivery. When you're purchasing a vehicle, especially from a dealership, you expect it to be presented in excellent condition. Lastly, I only received one key with the vehicle. Every vehicle I've purchased in the past has come with two keys, and I was disappointed that this wasn't addressed. What bothered me most wasn't just the individual issues--it was the overall lack of follow-through and customer service after the sale. Customers deserve honest communication and for commitments to be honored. I hope this dealership takes customer concerns more seriously in the future and improves its attention to detail. Based on my experience, I cannot recommend Dean Carter Chevrolet.

    IM Auto Sales

    IM Auto Sales

    3.7
    (3 reviews)

    I purchased a Subaru from them a year ago and encountered nothing but LIES…read more I asked about the CARFAX. and was LIED to and said there were no accidents. BUT THERE WERE 2 ACCIDENTS I FOUND OUT AFTER THE SALE 5 days after I bought the car the engine seized up. They had to take the heads off cause the gaskets were on wrong and bolts were all loose. I purchased a warranty, when I went to use it 5 days later, the claim was denied. (Scam warranty company) I was screamed at by owner and was told "Do not to bring that "F****n car back here." I had a scam inspection sticker on it. (I took it to my service center to have it rechecked and was told, This car will. never pass inspection the way it is. and it wsa inspected 3 days prior. So I took it back to IM, and was told by Eirc the owner's son, who told me bring it back here next year and we will have it inspected. Today I called to have it inspected, The Owner, Mario told me to drop it off for a day and we will get it inspected. I said I could not just drop it off because I have no ride home. 2 mins later Marrio call me back and said Eric did not promise me inspection (which he does for every sale. So now I own an overpriced car that after the sale it cost an extra $2000. to repair the engine, AND I CAN NOT GET IT TO PASS PA INSPECTION

    After looking high and low for a custom van with no luck I ran into Mr Mario at IM Auto Sales he…read moretook time to find out all of my needs in the type of van I was looking for and asked me to give him a week or two and as I write this review he got me more than I was looking for at a better price Words can't show how happy I am A Big thanks to the staff and Mr Mario at IM Auto. Keith Moore ATL GA

    Colonial Used Auto Sales

    Colonial Used Auto Sales

    3.8
    (22 reviews)

    Colonial Autos is the only place we will ever go to purchase a used car. They have quality…read moreautomobiles, the sales people are never pushy, and the service department is incredible. I have had the pleasure of working with Danny many times throughout our history of going to Colonial. Many, many years ago the owner Ralph was so kind to allow my father to return our recently purchased Kia when we went through financial troubles. We never forgot that interaction and to this day we are life long Colonial customers. Can't recommend them enough. Huge thanks to Bill in the service department. He remembers all of the details of my purchases. Who can say that they enjoy going to take their cars to get serviced? We know we will always get the best deal and will never be taken advantage of. Colonial Autos is the epitome of what an exceptional customer service model looks like. Thank you!

    I have to say that my experience with Colonial Used Auto Sales was a very positive experience. The…read moredealership has a wide variety of vehicles to view without a salesperson over your shoulder. All of the vehicles are priced with a no haggle price which is nice because you know the price you are paying. We selected a 2018 Toyota Highlander and traded in a 2017 Chevrolet Spark and received full trade in value and then some. Our salesperson Bob "the bald guy" Romeo took us through the buying process. Bob was very courteous, attentive and responsive to our needs in all aspects of the purchase. The process was very smooth and transparent as Bob explained each document that needed to be signed and the reason for it. I would highly recommend visiting this dealership and ask for Bob "the bald guy" Romeo.

    Ray Price Honda

    Ray Price Honda

    3.0
    (70 reviews)

    I was a customer who was in business with them for over 20 years.? I had a flat tire. I did not…read moreunderstand that Chris Warner wanted me to come in IMMEDIATELY after I got my spare tire put on. As a result, I left a negative comment on my Facebook Timeline that I was getting poor service. The girl Melissa who is the CHAT person was terrible. She was unresponsive to my questions. Also would leave the chat without me knowing. Really quite RUDE. Chris went ballistic and all he cared about was ratings, nothing else. Blocked on Facebook along with his wife. Maybe in 5 years I might come back, but now I will go somewhere else. I went to Shannon Tire and they fixed me up -$31.75 plugged up my tire. Nice people. Will go back for service and inspection.

    I purchased a used GMC truck from Ray Price Stroudsburg in April 2026 and paid extra for their…read morebumper‑to‑bumper warranty. About a month and a half later, I received a solid check‑engine light. I brought the truck to their service department and was told the vehicle had a P0420 catalytic converter efficiency code. Despite buying a warranty specifically to protect myself from unexpected repairs, I was informed that this issue is not covered, and that Pennsylvania emissions law does not protect me either. This left me completely unprotected only weeks after purchasing the vehicle. The dealership then quoted me $4,000 for a catalytic converter replacement -- an extremely high estimate for a major failure that occurred so soon after purchase. I feel misled about the warranty coverage and disappointed with the lack of support. A customer should not be facing a $4,000 repair on a truck purchased less than two months earlier, especially after paying for additional protection. Based on my experience, I cannot recommend Ray Price Stroudsburg.

    Dean Carter Chevrolet - car_dealers - Updated July 2026

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