I had to use Redford Auto Repair on an emergency no / poor crank condition with my 2003 Ford…read moreTaurus. Being in the automotive repair arena for 36 years I was very skeptical on what to expect out of this unknown repair shop. What I found it to be was a no stress simplistic shop that every step of my no crank issues was explained clearly to the way I would have done it. They even caught a few needed repair issues that I knew was needed. Was overwhelmed that Achmed performed follow up phone calls to see if everything was repaired correctly. Outcome, ... zero hassles or issues. I have read the flimsy negative comments and found them to be "the lack of communication along with expectations from the customer". Want good results, ... tell Redford Auto Repair everything what is going on with your vehicle don't hold back thinking the bill increase. ... And if you don't understand ask them to explain in simple words. If that doesn't meet your expectations, ... there is always the vehicle dealer at twice the cost.

Love these guys! Ack is awesome!! Everything done right, no scams! They're friendly and helpful!read more

they replaced rear shocks at 119,000 miles needed new ones at 154,000 miles what did I pay 500.00…read moredollars for? shysters never again and while i'm at it took it in for a tick noise lifters, after a quote of $5,ooo.oo to repair said no still charged me 90 dollars what a rip warning never never trust these shysters

Wizards for vehicle repair. ​My Chrysler van was having issues. 4 different locations, all master…read moremechanics, could not determine what the problem was. Even having the van for weeks and installing many sensors that showed as faulty on the scope, problem not solved. I was told to take it to Henry's or a dealership, the only options left. Took it to Henry's at 9am and had a fixed vehicle by 1:30 the same day. This is where the genius mechanics are. Don't waste time. Go to Henry's. And the prices are fair as well. Extremely happy customer.

Never take your vehicle to this service center! Just over 2 and a half weeks ago my partner and I…read moretook my Veloster here because the fan knob stopped working. He is a mechanic and before taking it in, he took a look at it and saw that is was all melted. It is sadly common for the car and we opened up a case with Hyundai. Hyundai said it is likely to be covered if we take it in and get it diagnosed at the dealer. They said in the case that the repair is not covered we would have to pay the $150 diagnostic fee. So We took it in and were told it shouldn't be more than 24-48hrs. We told them exactly what part was having the issue. A few days later after still not hearing anything about it,, WE were told that the part we asked them to look at still had not been looked at and they need an additional $313 for further diagnostic. We tell them we should not have to pay this because we told you what part had the problem, it has not even been looked at, and it's been way longer than the 24-48 hrs. They said they will talk to some people and figure something out and we still never heard back. Our case manager was working with us to try to make it right and at just over the 2 week mark we are told the only way it can be finished being diagnosed is if we approve the $313. Immediately after approving the additional charges they look into the part we told them to look at in the first place and they say that it was the problem and it will not be covered and we are stuck with the bill. We were without a car for over two weeks. Being a college student that also works full time I needed a way to get to work and school and they would not give me a rental car either so I had to borrow money to buy a cheap vehicle so i could keep working and going to class. Please never take your vehicle here unless you want to have them charge you for getting nothing done.

New name LaFontaine Hyundai of Livonia…read more We purchased a car from this dealership in June and it took us almost 4 months to get our title they use the excuse that they switched hands and now we can't get our paperwork and they told us that they were getting it around and then later in the day when we called again it was that they couldn't find it they lie to you they make excuses and they do not return phone calls no matter how much you call or email I would never spend my money there again they have lost all of our future business and any recommendations to other people that we would've given because I would not recommend this dealership to one person even someone I didn't like it's that bad and they had our business for the future but then they lied to us and made excuses and they had 15 days to get us our title by law so we've moved to the next step if you don't want to have to go through what we're going through down by your vehicle here because you will regret it we now have no car to drive because our tag is expired and we've already had two temp tags in the state won't give us another one so now we have no vehicle and we have a child that is 20 months old and had a heart transplant this is unacceptable now we have no reliable transportation and we have to pay the monthly mortgage and when they wanted the title sign for my trade and they were really on top of that but after that nothing don't waste your time or money you will regret it

Deliberately and knowingly failed to repair my vehicle. Paid them fairly and they refused to…read morecorrectly fix my vehicle they know straight up it's not repaired. I talked with the manager and owner directly tried to work with them to repair my truck after I paid them. But they flat out refused. Clearly dishonest people that do very poor quality work. If they did this to a local loyal customer they will do it to anyone. They are simply dishonest people with poor workmanship. I'm hearing other problems from local residents so this is warning. They simply don't care and do poor work.

We've been using them for years. The mechanics are all honest and reliable. I recommend Conways to…read moreeveryone that needs car repairs.

I had a hole in my exhaust system and needed it repaired. I called this company in the morning…read moreasking about availability and he said bring it in any time after 10am. I brought it after work around 5:10 pm and they called me about 10 min later with a diagnosis and a cost. I needed a sleeve and it would cost 92.50. I agreed and they had it repaired in 20 minutes. The whole process took 30 minutes and I'm very satisfied with the quickness and how friendly the people were. I'm very satisfied and plan to take all my repair work to them.

Had ny car towed here and my Cadillac converter was stolen either overnight by them or by someone…read moreon the street. They wouldn't show me any video surveillance and they were not helpful at all. The guy was rude about it too. So i do not recommend and the customer service is terrible.

They were very honest and quick with repair. The owner is also very kind and understanding. Highly…read morerecommend!

I have taken my cars to Stans Garage for the last 20 years , and once again they have fixed my…read morevehicle in a professional and timely manner ! Thanks Guys !

I went here last week Thursday and when I say the best oil change spot I've ever been to I mean…read morefast and friendly service they even have cameras where you can see them actually changing your oil they give free bottles of water , a free complimentary vacuum and also get a free car wash at a location they own 10/10 highly recommended

Hands down the best oil change in town. They are always fast,friendly and very helpful. So when you…read morein need of an oil change stop by the pit. I know you are going to love the service just like I do.

I lost my nearly eight year old vehicle to a deer strike on a busy road. Fortunately the vehicle…read moredid its job, and the people (and the deer) all walked away, but the vehicle was a total loss. The location where I purchased that vehicle was no longer open, so I hunted for a new location and a replacement vehicle. My better half stumbled on an ad for a vehicle that seemed a little under the going rate, but it had all the options we needed, so we decided to check it out. What I loved most about the experience was how everyone in the dealership worked together. Ilene helped us into a good vehicle that was well inside our price range, and handled all the documentation for us over the course of an afternoon, while we waited for the adjusters to cut the check. Mike got us all signed out that day, and Mohamed made sure the car was ready to go after they found one TPMS sensor disconnected on the final check. Everything was handled quickly and professionally, and I could even turn my rental in a full day early and close the entire experience with a newer vehicle that my family really enjoys. Thank you!

Review for Feldman Chevrolet of Livonia - Service Center (Plymouth Rd.)…read moreMy experience with the service department has been nothing short of horrible. I brought my vehicle in at the beginning of the year for a simple oil change and to address a rearview camera issue. I was told the part needed to fix the camera was out of stock and they'd call when it arrived. That call never came. Fast forward nearly six months, my A/C stops working--on a car that's not even a year old. I bring it in again and remind them that the rearview camera is still not working. Shortly after, I receive a call from service advisor, who not only tells me that the camera was supposedly fixed months ago (which was news to me), but goes on to argue with me about it. I had paperwork proving otherwise. This mistake was conveniently blamed on a previous advisor who had since been fired, which I was told was "deserved." What do you know? Suddenly, the camera is magically repaired within a week. So much for that "part being out of stock" for six months. But that's just where the headache began. Over the next 6 weeks, I played endless games of phone tag. When I did get someone on the line, I was repeatedly told, "early next week" or "just a few more days." Spoiler alert: those promises were never kept. Finally, after about five or six weeks, I'm informed they broke something in my dash and had to replace the entire thing. After 48 days, I'm told it's finally done and will be ready to pick up the next morning. I called around 12:30 PM to confirm and was told it was finished and just being detailed and they'd call me back when it was ready. No call came. By 4:30 PM, I decided to just show up. I walk into the service department and not only am I met with blank stares and annoyed attitudes, but when I tell them I'm here to pick up my car, I'm treated like an inconvenience. Eventually, "my service advisor"finishes a phone call and goes to get my car, only to tell me it was just about to be detailed. So...what was happening at 12:30 when I was told it was already being detailed? At this point, I didn't care and just wanted my car back, so I dealt with their trash left inside my car because I wanted to leave. To top it off, when I returned the loaner (which they acted like they didn't have any when I first asked for one and it was a nuisance that I was asking), the person at the loaner desk also had an attitude. I assume actually doing her job must've been the issue. So after 7 weeks without my car, being lied to, argued with, and treated like a burden, I'm done. My family has purchased 8 trucks and SUV's from Feldman Chevrolet of Livonia over the last 7 years or so and that ends now. We will not be returning for service or for future purchases.