Mechanic review I…read morefound this place through yelp when pursuing a car from a private seller in the area while I was all the way in New York. Saw all the great reviews and decided to call. When answering they were very friendly and I got put on the phone with Al who was awesome! I asked if he had experience with Lexus models (the car I specifically wanted inspected was the 2005 Lexus LS 430) and he did, sharing his knowledge. He did a great job with all the details he went through giving an honest assessment of the potential issues which were mostly minimal. He went the extra mile answering all my questions and the price they gave was incredible value for $80. After coming several days later to Wixom to the purchase the car from the private seller, I reached out to Al and the team same day to see if they could squeeze me in for a quick once over before my long drive back to New York City and they did that same afternoon. This was extremely important because I was pressed on time and had to leave Michigan early the next morning. John one of the mechanics there greeted me and was super friendly showing great enthusiasm to looking at my new car. We spoke for quite a bit and he took a look at the engine and addressed all the concerns. He even offered to take a look for the oil leak potential issue that popped up during the pre purchase inspection to see if it had subsided or needed to be addressed. These mechanics at this business are passionate hard working professionals that will take care of you and make you feel like you made the best choice in picking them for your car concerns. Definitely felt the Michigan hospitality as someone from a state far away, cannot recommend them enough!

Great service for a quick oil change. Very friendly and accommodating. I've been a repeat customer…read morefor years.

Sovas I have been coming to you for over 50 years when I need a I just want to say silvis is very…read moregood and I trust and I trust them very good for all the work that they do I have no problems with them they get a very good star I think this is the best one repair because I can trust you you don't try to get rich off my vehicle You're very good service so now I'm referring somebody else to you you do very good work thank you

Best car service around! Very honest and they explain everything they do regarding their prices. We…read moreare very happy with the quality of service.

I have to say I did not choose them for service mainly based on price …read more For an oil change it was just a wee bit too much considering the Alternatives. Plus coming out of covid-19 with tight purse strings you have to look for Value where you can , that being said they by far have earned four stars. it would have been five ,I'm sure ! If I would have went to them an experienced the professionalism they had over the phone if it were not just for the price.. Without a doubt they were some of the most knowledgeable and straightforward people I have spoken with on the phone in quite some time. It is very hard to find honesty in that business. I have done all my own oil changes for years so it's refreshing to find someone who's honest when you know the answers your listining for. To the extent I actually found myself calling them back even after I disqualified them! I found mysyelf wanting to drive almost 20 miles outside of my way just to give them the business,. ...ie: making an attempt to find a coupon online from Valvoline. Which sadly you cannot use at their location because apparently corporate has screwed them over in the past I cannot blame them for that! it's just a shame because I would have loved to give them my business.

My daughter has a brand-new car and took it to GULF Auto on August 24th for an oil change. On…read moreAugust 28th, just a few days later, her check engine light came on, so she took the vehicle to the dealership to have it inspected. The dealership found that there was no oil showing on the dipstick and that the gasket had not been installed correctly during the oil change. We contacted GULF Auto, and Mike initially stated that they would reimburse my daughter for the oil change she had paid for on August 24th, as well as whatever costs she incurred at the dealership. However, they are now refusing to pay for anything. I spoke with Trish, who contacted the manager, Sam. We were told that they are not going to pay for anything, despite the issue occurring immediately after their oil change. This is extremely disappointing, especially when dealing with a brand-new vehicle. If you are trusting a shop with your vehicle, you should be able to expect the work to be done correctly and for the business to stand behind its work when something goes wrong. I would not recommend GULF Auto based on this experience. I strongly encourage others to double-check their oil level and the work performed after using this shop.

This is the best place l ever been to take care of my cars. People are incredible friendly and…read moreprofessional. They taking care of your car, working so fast and nice. The price for oil change is just unbeatable. The shoppe is so nice and clean , which is not usual for this kind of places. The most important thing is , the people who work there treat you as a family . It's always pleasure to go there . God bless you all.

Went in today to have 2 tires installed as part of a deal with Alpha Group a couple doors down…read more This is where i was sent by my salesman. When I got there the guy did not seem to intrested but mounted the tires and started to put them back on the vehicle. I asked him about balancing the tires andat first he said the machine is broke. Then he said not broken just not calibrated. He went on to say " thetiresare pre-balnced". Have worked on vehicles for over 50 years i knew this was Bull. I left called my salesman then went and had the tires properly balanced which the did need. On top of that the guy set the tire pressure way higher than recommended. For those out there that are not aware tires over inflated and out of balance not on impacts the ride of the vehicle it puts undue stress on the whole suspension system!

Quick, dedicated service. All the employees go out of their way to make you feel at ease. They're…read morenot pushy with upcharges either, like some places can be. Cheaper than most other places in the area, too.

I was visiting from California, use my mom's car which was sitting for about five months to get an…read moreoil change. First, when I pulled in they both greeted me with a smile and provided me with ice cold water bottle. Showed me the status of the oil(why the reminder came on), change the oil within 15 minutes(while I stayed in the car), showed me the filter was not trying to oversell cleaned it off for me, and I was on my way. Great experience. Now I know why my elderly mom uses this location for oil changes.

I was referred by my oil change guys. I had an issue with the thermostat on my car (2010 Focus)…read more I got there when they opened (730 am) and I was out by 1140 (am). Price was good for the fast service. I took my laptop to do work as I waited. Clean waiting room. Bathroom is clean. TV available to watch. Coffee and water is complimentary. They will transport you within a reasonable distance if you need to get somewhere. As a single woman, I did not feel like I was bamboozled. I will definitely go back when I need work done. I would recommend to family or friends.

Have you ever done business with a place for a small inexpensive job that when all was said and…read moredone you felt good about your choice and you might even trust them enough to go back ? OK, so skeptically you go back for a more expensive job hoping your trust (and luck) was not misplaced and guess what, your trust and luck went from a 5 to an 8 ! So I think I hear someone thinking "What about that really BIG Expensive job you've never had any experience with, and the car is sitting at the side of the road inoperable so you have no choice but to Trust that you won't be taken advantage of, I mean what do you know about fixing a major job like that ? "So you take the leap and go ahead with their estimate. Well what do you know about that. Trust prevailed ! Car fixed completely at a reasonable price and TRUST enshrined for Steve and all the people at A&E ! P.S I didn't really really want to write this review in fear that A&E would get so busy that I would have to book an appointment months in advance but what's life without taking a few chance"s ?

Very nice guys. Extremely polite and friendly. Did a pre-purchase inspection for us and gave us…read morelots of helpful info.

Went into Chuck's awhile back to see John, and (like others) was surprised to find that Alex was…read morerunning the joint now. I do NOT understand the poor reviews. Alex has been nothing but friendly, personable, helpful, kind, honest, and affordable. I had my car into the dealership recently for a recall and they pointed out that my brakes needed replacing. Of course I said NOPE I'M TAKING IT TO ALEX! :) He has been taking excellent care of my family, from oil changes to brakes to repairs... he's fair and fun. What more could you ask for?

I honestly don't understand anybody who could complain about this place. I go there when anything,…read moreand I mean anything is wrong with my car because I've been a customer for over 10 years. Some they can do (and do much cheaper than other places) and some they can't. But they're always helpful and honest and kind. As a woman, I especially appreciate that they don't inflate thier prices (because so many places have and it's frustrating and expensive). I've gotten my oil changes there for over 10 years. I've had my back and front brakes done there for an extremely good price (thank you Charlie). It's a great place to go. They're trustworthy. I wish I could give more than 5 stars. They tell me what my car needs done, but never pressure me into doing it (cause for me money is sometimes an issue). I truly appreciate that.

I'm an elementary school teacher and today was a rough day. I was stressed after work and not…read morelooking forward to stopping to get an oil change. However, it turned out to be the best oil change experience ever! I left feeling in a much better mood. They took care of everything way more than any other oil change company I've been to. All the men were extremely friendly. They explained everything well and were very nice. I felt like my car and I were pampered and everything was reasonably priced. I even got a free car wash! I will only go here from here on out!