Routine Oil change , check over and tire rotation. Was sold…read morea fuel system flush as a needed repair. $240 ??? Advisor got signature from me via razzle dazzle looking at desk top and I pad. Disappointed by the action along with the discussion the advisor had with the Service mgr. This guy has the same power to make a decision as if he worked at Pizza Hut. What a joke !!!!!

I was scammed out of over $300. Told service man I wanted the minimum service I had prepaid. The…read morelarger screen kept flickering. Then transferred to an ipod screen where I signed. His minimum service was $380.00. Never will I use fox again after 9 years. I am selling my Toyota and buying a Subaru.

I decided on a whim I wanted a new car. I had no idea what to do with my current car. was going to…read moredo $0 down so I didn't want to deal with taking it to a dealer and decided to go online for quick sales. i checked multiple marketplaces to sell private party to another person. Once I found carvana and got a price, I wasn't going bother with anything else. I filled out all the forms and paperwork online, and setup a date the day after I picked up my new car. They arrived in the window given after calling the morning of and i had a check and my car was towed away a few hours later. The process was truly amazing and easy. Of course you need to be honest about your vehicle, which I was, and everything was as easy as possible.

BUYER BEWARE Mercedes Benz S550 purchased from Carvana Sept…read more2025. IMMEDIATELY reported oil leak problem reported mere days following delivery of the car. Per SilverRock, Evaluated by Detroit Garage- Farmington and an independent inspector sent by SilverRock Both missed this critical finding causing the customer to pay out of pocket ($1700) for an issue that had been previously reported while the car was still under warranty. Additionally, you will see from the MB Service Center the list of items that were not in working order, damaged, or in need of repair. This list is quite extensive. This too was very disappointing as CarVana indicated that they had performed a multi-point inspection on the car prior to sale. Thus far the customer had been satisfied with the response of the SilverRock company, but this misdiagnosis by two people has caused a dissatisfied customer. BUYER BEWARE #Dissasisfied Customer

Nick Petracca was our salesman and he made our experience great! From his knowledge, patience, and…read morenegotiation to getting me the best deal for my trade in. I am so happy with my Honda crv hybrid sport-L! Highly recommend Nick for your next car purchase.

They will Sell you cars that don't even get you home from the dealership, and fail to help with any…read morerepair bills.

I bought two cars from this place and both cars are total lemons. Both cars are rotted out…read more When my son went to get an oil change they ate the ones that pointed it out. The whole car was all rust underneath. My daughter's car the same. All rotted out they hide it very well. Big scammers don't buy anything here you will end up dumping thousands just to make sure your car is safe. They should actually be reported to the better business bureau

If I could give this place negative stars, I would. My fiance found a 2022 Journey on the website…read moreof Dream Auto. Before we know it- he tells me that they're offering to bring it out to our house that evening (2hrs away). This sounds nice except- they wanted to charge $500 delivery.. and wanted to bring it only after dark. They brought it for free... after dark... which makes sense. They preyed on my fiance. We paid $20,000 for a vehicle that's air conditioning only blows hot air. We took it to a shop hoping the air conditioning just needed recharged (still bs) but come to find out- we were sold a LIE. This vehicle has been in more accidents than disclosed which is made evident by the smashed, leaking radiator and a/c condenser - reason for no a/c and the new hood that was put on (that doesn't match the vehicle.. they didn't even hook up the windshield wiper fluid because it doesn't match!). For the vehicle we bought for $20k just a few months ago- we will have to pay thousands to have the air working. AVOID this place at all costs!!!!

Just had my best experience at Crestview with Richard Ransome in the service area. Very…read morepersonable, knowledgeable and responsive! Thank you Richard!

No online ordering department even though selling cars in this century. Management dinosaur like…read moremonuments with personalities to match the Jurassic period. No warmth, empathy, candor. Tomblike demeanor and even worse expectations for any minority or diverse buying group. A shame really, for a such a top drawer GM branding arriving at a place as pitiful as this. Ms Barri must have overlooked this place, must've been too long of a drive from Detroit. E.

This place is how car buying is supposed to be!! Every car was in a huge indoor showroom! Free…read moredrinks and snacks, people were friendly, and the prices are good! I was in and out quick, I would highly recommend!

I knew the type of vehicle that I wanted and had been searching for two weeks. Direct Cars was my…read morelast stop. I emailed Guido on a Sunday; received a call back on Monday, and purchased the car Tuesday morning. The car is in excellent condition and was exactly what I was looking for. I was impressed the inventory is kept in a climate controlled warehouse and out of Michigan's harsh elements. The transaction was very smooth, and Guido is a pleasure to work with. If you have an appointment, make sure to say hello to Blue! :)