Jacqueline came up with the wonderful suggestions how to to modernize/update my mother's rings that…read morewere passed down to me. Not only did the jewelry turn out absolutely perfectly, but Jacqueline and everyone at the store was so accommodating when a family emergency arose and I needed to be out of town for an extended stay due to a serious family emergency. This was not my first experience working with Jacqueline and I can't say enough positive things about the professionalism, courtesy and craftsmanship of this small business. Thank you.

I wanted to redesign my engagement ring, and also brought in a lot of old jewelry. Jacqueline was…read moreable to use my own gold and stones to design a new idea, and I highly recommend the store. The jewelry is beautiful there, so much to choose from, and she can make anything you want. The prices were great, but most of all , I really appreciated the service I got from both Jacqueline and Nicole. Anything you need in fine jewelry is there, so that is where I recommend and will go from now on.

5 STARS IS NOT NEARLY ENOUGH…read more First off the service from everyone is amazing. I've been going to this location since before Bay Area Diamond Company took over. The prior owners set a really high bar on customer service. I wasn't sure if the new owners would be able to meet the expectations the prior owners had set. I don't know how they do it, but they EXCEED the prior customer service even. I'm not one that is great with "Hallmark" holidays, but I know they are important to my wife. Bri from Bay Area Diamond Company ensured that I was able to surprise my wife with an amazing gift this y ear for Valentine's Day! My wife was in for her free inspection and jewelry cleaning in January. My wife was browsing and Bri secretly messaged me my wife's favorite selection. That alone was incredibly valuable, BUT Bri did even better. Bri helped encourage me to come in by providing very friendly reminders that Valentine's Day was fast approaching. I was swamped with work, so Bri continued to help further by offering to drop off the gift (along with the free dozen roses from their promo) at my work, so there were absolutely no excuses to not completely WOW my wife. Needless to say, my wife was blown away when she received the gift. She couldn't figure out how I knew her favorite selection. :) I had to reveal that Bri was my secret weapon. Thanks Bri for saving the day!

I brought in two pieces of jewelry to be repaired. One was a very delicate diamond cut gold…read morebracelet which broke about 2" from the clasp. The other was my diamond wedding ring set in 14k gold. They examined the ring & determined 2 prongs were broken off as well as 2 cracks in the gold band. They repaired the bracelet & the ring making them brand new again. The sparkle was blinding & I am forever grateful for their expertise & excellent customer service. Note: All repairs are done 'in house' so there is no chance of lost merchandise in the mail. Visit this jeweler & you won't be disappointed!

My fiancé and I are so happy with the gorgeous piece we worked on with Mitch for her engagement…read morering. Mitch is personable, great at education, low pressure, and makes sure customers are getting the best possible product and value. I am in SF, Ca and Goldin Jewelers was a breeze to work with remotely. Also have gotten brilliant birthstone necklaces as treasured gifts from Goldin. If you want to get quality, be informed about your purchase, and even have some fun while shopping, do yourself a favor, and do not miss this place.

We have been going there for years. Mitch is very knowledgeable, and don't you want a jeweler you…read morecan trust? Mitch is the guy. He does beautiful work. Make an appointment with him. He's a gem of a jeweler.

The compliments keep coming in and my now fiance loves her ring!…read more I was referred to Michael from a friend. From the beginning both Michael and Nikki were great to work with. They are friendly, casual and knowledgeable. This allows for sometimes a stressful buying experience to go much smoother. Michael worked hard to find the right diamond and from there did an outstanding job of designing the setting. It was easy to work with him via email and online payments processing. The pricing of the ring, service and care after the purchase all make it a great buying experience...would definitely recommend!

The Cartier watch I had my heart set on for my 30th bday/push present was a bit out of our budget…read more OK, way out of our budget unless our daughter-to-be doesn't wear clothes for 10 years. My husband told me he'd be happy to get it for me, but I'd have to forfeit all bday presents until my 40th bday. Riigghhhht. I like presents so I resorted to plan B, which was to email every highly yelped jeweler in Chicago and even some in my hometown of Boca Raton, FL. I sent along a picture of the watch I wanted (the santos demoiselle with diamonds) and asked who would be able to get me the stainless steel version for the best price. I heard back from a few jewelers, but Gregg Helfer was by far the most responsive. He also came back with the most competitive price and I felt he was trustworthy since a good friend had just purchased her gorgeous engagement and wedding bands from him. Weeks later my hubby picked up my gorgeous new watch from Gregg and I absolutely love it! While I never met Gregg besides phone/email, I did have the chance to meet his brother Michael a few times in their store. He was also an absolute pleasure and even took out my extra watch links for me yesterday within 5 minutes. Gotta love speedy service! My only concern throughout the entire process was that Gregg was never able to give me a firm price until after the watch was ready. During one of our initial phone calls he estimated a price that I was happy with; however, when I received the invoice it was $700 more than he had quoted me. To Gregg's credit (and the reason why this is a 5 star business) he brought down the price minutes after I addressed the issue. While it all worked out, it always makes me a bit nervous to not know the exact price of something from the beginning...especially when jewelery is involved! Overall, I had a fabulous experience and can't stop staring at my beautiful new watch. Next time I won't have to waste my time emailing dozens of jewelers. I"ll just pick up the phone to call Gregg!

Wonderful service and cute dog in store. I had a great time and she was very helpful and kind…read more Highly recommend.

Walked in on a Tuesday afternoon. I was immediately greeted. I let the owner know I had a knot in…read moreone of my favorite necklaces, a Christmas gift from my husband, which he purchased from a jeweler when we lived in Elgin. The owner was able to remove the knot and refused to charge me anything. That kind of customer service is hard to find these days. Consider supporting a local business with wonderful customer service.

Knowledgeable, helpful, & courteous staff. Have purchased several pieces over the years for…read morevarious occasions and have always been very pleased with my purchase! Staff is very attentive to your budget and find pieces that fit it.

We got our wedding bands specially made with Mike from Lake Forest Jewelers and couldn't be happier…read morewith how they turned out! We had them shipped to California for our wedding day and they made sure to send them with extra care. I highly recommend Lake Forest Jewelers, their quality is great and they are very timely and professional! Even if you're not local to Illinois, I highly recommend supporting a local family business :)

Best experience I've had with a jeweler. Customer service is A+ and I can't emphasize enough how…read morewelcoming they are the minute I walked in. Dan and Roman are the best! They are honest, knowledgeable, and absolutely know their craft! I brought in a vintage diamond and they helped me select the best mounting within my budget. It turned out simply beautiful! Thank you so much!

Absolutely excellent customer service that is very rare to find these days. They fixed a diamond…read morependant for my wife and rushed the repair so that she would have it back in time before she would deliver twins. I mistakenly came to the store 30 min late to pick up the item, and even though the staff was ready to leave, they still stayed a few min behind to get me the pendant. The finished repair looked amazing and the item looked even better than when it was brand new. Even though this was a tiny repair, they have earned my business for all future jewelry needs. Highly recommended and can't say enough good things about them.

I picked out my wedding jewelry here and my bridesmaids' jewelry sets, as well. Kathy was…read moreextremely professional and very helpful. All of her recommendations were fantastic and everything was handcrafted. I received so many compliments on our jewelry and I felt like I was wearing a million dollars around my neck, but in reality, I got a real steal for what it really was. I couldn't recommend a better vendor for jewelry and for the fact that you also get a bit of a personalized touch, as well. If anything, at least, check out the website - it doesn't hurt.