Eric responded immediately to my inquiry. He did a fantastic job on a well worn flooring for which…read moreI was grateful. His enthusiasm and pride in his work made the experience even more memorable.

I want to clarify a few points in response to the owner's reply…read more The issue was not "pickiness." Visible lines/stains appeared after the cleaning. When the couch fully dried and the marks became clear, I reached out the next morning and asked if he could come back to take a look so we could figure out a solution. Those text messages are included in the photos posted with this review. He declined my request to return and assess the issue. The emphasis on "3 months later" does not change the issue. Because the service was paid through Cash App, I had to explore a dispute through my bank. I was advised the dispute will take 60 days or longer, which it did, and that I should also continue attempting to resolve the matter directly with the business. I did exactly that, but the owner declined to come take a look or consider the partial refund I suggested. The response also continues to reference a small spot I treated beforehand, which is unrelated to the marks shown in the photos. It's also worth noting that the couch was never re-evaluated by the owner after it had fully dried, which is when the marks became visible and why I asked him to return and see the issue in person, but he declined. Throughout this process I have focused on the service itself. The responses instead focus on labeling the customer as "picky," a "bully," or suggesting the need to "be selective with customers," rather than addressing & helping the issue. Which is a concerning business interaction as most customers, like myself, found him through Yelp. At this point I'm not interested in continuing a back-and-forth here. If the owner would like to revisit the issue and work toward a resolution, I'm open to that. Otherwise, I'll let the photos, texts, and documented communication speak for themselves.

Outstanding job! Reasonably priced and they did great job and went above and beyond. I highly…read morerecommend using Aaron's.

I was robbed by an employee. I have items still missing. I had work done by Aaron's and the guy who…read morecleaned my carpets stole numerous items and admitted to taking a couple of them. some items were returned by the police but others most have been sold because I never got them back. I talked to the owner and tried to fix this but the owner didn't care. loss of time and a huge headache. I should have been reimbursed for my troubles. anyways I would not recommend this company to anyone. they will steal from you. They have not responded to the bbb and are taking a rating hit.

They were very communicative. Showed up on time and did a fantastic job. We moved into our home 5…read moreyears ago and it had aggregate flooring. We tried to clean it, but it was a chore and hadn't been kept up in who knows how long. They came out did a deep clean! Its like a whole new floor. We are having it resealed in 2 days (needs ro be completely dry) and can't wait!

If you REALLY want to 'Get 'er done', then this is WHO you want to do the job! Quick to respond to…read moremessages and scheduling a date. Very punctual on arrival. FYI, move everything possible off the floors, PRIOR to arrival. Ryan is who they sent out. You cannot ask for a more professional and respectful young man. He worked in housekeeping at Clovis Community Hospital (LOTS of floors) for two years. He has been with Quality Floor Care for the last seven years. His boss sounds like an excellent mentor, as he continually shares his knowledge with his staff. It took about two hours to do the living room and kitchen. Try as you will, one CANNOT get tap water as hot as an industrial service can. . . so for heavy duty jobs, call THEM! I did ask Ryan his advice on a steam cleaner for routine jobs around the house. At home, he uses a Shark Steam & Scrub All-in-One, steam mop. YAY! CHRISTMAS IS COMING! :D

Jarod does amazing work! He gets back to us in a timely fashion, is accommodating with our…read moreschedule, and his work is efficient and long-lasting. We have dogs, so each time he cleans our carpets, we request pet odor cleaning care. He uses products that are both safe for our dogs and work well. His pricing is a good value and reasonable for what we request.

I was in the process of moving to a new house. Showed up when promised, did the work promised. The…read moreowner of the business cleaned both houses and did a satisfactory job. I would definitely recommend this carpet cleaning business

Former owner Mark was great. Tried working with Rudy, the current owner a few times and was…read moredisappointed. Switched to another company called American Cleaning and we're happy.

I scheduled an appointment, and they did not show up nor did they call to cancel or reschedule.read more

Vlad does an excellent job! They are no longer offering the home cleaning services that I mentioned…read morein my last review, but Vlad's still cleaning carpets with the same hot water extraction machine. No smelly chemicals, and it dries really fast. It's quick and simple. My husband booked Vlad in while I was out of town recently to clean the carpets throughout the house. The carpets were visibly cleaner when I got home. He's great at getting out the really stubborn stains and takes care to make sure that all the high traffic areas are as clean as the low traffic ones. Vlad was quick to respond and his timings were right, so there was no waiting around. He's very reliable. We'll definitely continue to use AEA's services regularly.

Did a great job. The online scheduling was very easy and helpful to not have to call and get…read morepricing.

We host an Easter party every year, which means we have about 80+ people in our house at one time…read more All of this foot traffic turns our large living room shag rug from a light gray color to a dark gray with rainbow pink confetti mashed into the threads. Last year, I tried to clean the rug myself and almost threw out my back hoisting this soaking wet rug onto the fence to dry... Sterling Carpet Cleaning to the rescue! I used Yelp's request a quote and was instantly connected with the company. After some questions about the size and style of the rug, I was give a quote of $125, done! I dropped off the 10' x 8' rug for cleaning and three days later it was ready for pickup. The rug was back to life. Fluffy, light in color, and smelled clean! Sterling Carpet Cleaning offered great customer service along with fast cleaning services! I will be using them to clean my couch as they also offer upholstery cleaning services as well!

Good quality. Bad service young guy we got asked which rooms and I waited for him to finish with…read morethe other two rooms before I was preparing to move my children out of the last room. He came and gave me the total for the two rooms he did AFTER he packed up everything when I mentioned the third room he offered to do it but that would require him having to take everything back off the truck. I'm not gonna wait for that to be done. He should've asked if I was ready for him to do the third room before he packed up.

I've used Clean to the Maxx for several years and recommend him to any family or friends in need of…read morecarpet or tile cleaning. In my last house, I thought my grout was a whole different color than it was after Shaun cleaned it. After seeing the difference, I was shook. My new house has light grey grout that is so hard to keep clean, but after cleaning and sealing, they look great! Thank you clean to the Maxx for a professional clean, and always the best customer service!

I would not recommend this carpet cleaning company. I specifically explained that my area rug had…read morebeen in storage for 2 years and had cat urine throughout it. The technician assured me they could properly clean and deodorize the rug, which led me to believe it would be treated professionally at their shop. Instead, the rug was cleaned in my driveway in a very basic manner and never taken in for the deep cleaning it clearly needed. The odor was still present afterward, and I feel the service provided did not match what was promised. I wish they had been honest upfront about what they could or could not do instead of giving unrealistic expectations. Very disappointed with the experience.