This place is great, had brake problems on a camping trip. They were able to get me back on the…read moreroad quickly. Fair price . I would recommend them absolutely!

Eric works on my '99 Chevy Suburban and does a fantastic job. His prices are really reasonable…read more He's a great guy and a great mechanic. Won't go anywhere else!

Not a good place to trade your car in full stop . You might get auction price. It just seemed that…read moreit is all about cascade chevrolet.

I recently brought in my 2017 Subaru Impreza for a tune up and diagnostic/repair on my thermostat…read more When I received my vehicle back. They told me everything they completed on my vehicle (including tire rotation). I immediately noticed my tire pressures were not within specification, and they read the exact same pressures prior to bringing the vehicle in. This was evidence that my tire rotation was not completed, nor was my vehicle even thoroughly inspected, as stated in my discharge paperwork. Their technician also overfilled my oil by 1 Quart, which can damage the motor. They did not bother to call my warranty company for the repairs needing done on my thermostat. The repair would have in fact been covered under warranty & could have saved me money out of pocket. Instead, David in Subaru Service Dept. brushed it off like he did not want to deal with the warranty company and charged me out of pocket. I left the dealership with my vehicle, and about a week into driving noticed my vehicle is STILL experiencing the same issues with the thermostat & also rough idling. When I called to speak with them, I was made to feel like I was in the wrong for noticing these major discrepancies. I brought my vehicle in for a second opinion from a different maintenance shop, and they diagnosed/fixed my issues right away. They also found the discrepancies with my vehicle listed above. Eric, the manager of Cascade Subaru Service, wrote me a check that covered only the diagnostic and thermostat repair. I appreciate the gesture, but based on my experience that is not satisfactory to me & I will never go back. I do not trust them after this experience. This has me concerned for other's safety, costly vehicle repairs, as this dealership is not trustworthy.

We had a dead battery at Eightmile Campground and jumping didn't seem to work. The gentleman here…read morewas so generous with advice and expertise just to get us back on the road. No expectation of us being customers, just being extremely helpful. These are totally the people we'd go to if we needed any sort of car repair

Icicle Valley Automotive was incredible. I got a flat tire right before closing time, but Jesus…read moreadvised me over the phone, and then stayed open late to patch the tire. Incredible people, highly recommend!

Found exactly the car I wanted and received exceptional service through the process. I worked with…read moreLeon Comeau, who is the most knowledgeable person I've ever met in all things Subaru. He showed me features that I had no idea existed, and provided tips and tricks for maximizing the benefits of the Costco Auto Buying Program. He followed up timely and supportively after my purchase. Nothing about the process felt high pressure or unclear. This was the best car buying experience I've had to date!

Great for Subaru service but not so great for trading in your car. Through my experience you can…read moreexpect below auction price on your trade. I also think most of the people are friendly but just a bad place to trade in your car. Just my experience. full stop

Larry and staff are very conceinteous. They will not let the…read morejob leave the shop until it's correct.

FIVE BIG STARS!!! Quality work, and honest pricing. These guys are the real deal! We had some…read moredamage done on our motorhome while visiting family in Wenatchee. Larry was able to order the parts and fix the damage before we drove back home.. They truly care and enjoyed helping us. Larry is a vietnam veteran too, we love to support patriotic businesses, and the service was top notch.

Had a cooling issue with my 2014 GMC Sierra. Stopped in without an appointment and Cody and Dave…read moremade quick work of resolving the issue, and also found several spark plug wires were failing. They ordered up a new set, had them installed and I was back on the road in 45 minutes. These guys rock.

All the above! Great honest people to work with! Highly recommend the shop! Friendly, willing to…read morehelp and wish we were closer to use them for all our auto needs.

I have been a full-time RVer for 32 years I was so impressed…read morewith the friendly service I received at Omar's. Not only are they friendly but prepared for all RVers needs. The shop was organized well for parts and service. Juan worked on my motorhome and my winegard satellite. I wish he was at every service center I stop for service! Also I noticed all the employees that I met were exceptional friendly and helpful. Every customer that came into the store was immediately welcomed. If you are ever near Wenatchee, WA, and need advice or service on your RV, Omar's is definitely the place to go

Not much on service or finding out the problems. It doesn't matter if you have an appointment they…read morewill get to you when they can. I showed up at 0900, told them that I was 3 hour away and I could just drop it off and come back another day, they assured me it would be done the same day. They finally got it in the shop about 3pm to look at it for 10 minutes and tell me my batteries were dead and that was the problem. And for $189 x2 they would replace them. (I declined as the batteries are $130 at Costco). The mechanic was very friendly and helpful with suggestions. However the owner Omar seems like a used car salesman. He will tell you anything to make the deal.

Something was wrong with the coolant temperature sensor maybe idk... the car said it was under 100…read moredegrees and I know that is definitely not good.I'm just the girlfriend sitting in the warm car. My bf and this guy are working together. He is running back and forth from the front engine to the store! I'm not sure if this in his job description but he's literally hands on helping out! I don't come down to Leavenworth often but I remember everyone is so nice here. Thanks jerry auto supply! Hopefully we make it back home!

We decided at the spur of the moment to take our vehicle on a short road trip over the mountains…read morefor the first time since we bought it a year ago. Nearly an hour away from Leavenworth, our check engine light came on, much to our dismay. We pulled into the first auto parts store we saw and it turned out to be super lucky for us. The three gentleman working today have been beyond accommodating, knowledgeable and friendly. They went above and beyond the normal protocol of good customer service steps, giving my husband advice about our vehicle and even lending us a tool for free numerous times. I wish we had people service this great closer to home, but we may make it a tradition to stop at Jerry's and buy whatever little thing we might need, just because. Thanks gentleman of Jerry's Auto Parts, your small town hospitality meant a lot to our little family of five.