6/2026 UPDATE: After writing my original review a couple of…read moreyears as the time service was excellent and timely, it has drastically gone way down. I called their office 5 times from December 2024 until early the following year to get a proposal for a mini split, never received a return call to either schedule an appointment or provide a proposal as they know my house well. Miscommunication with a contract which took several months to correct when billing an additional amount. However, during the spring service call the billing had not yet been fixed and the technician Angel was instructed to remove my water ordered for my whole house filtration system without telling me. I only discovered it when Angel as to access the boiler room. (This same technician left my hallway walls dirty after I had just had them painted. Fortunately, I was able to clean them.) I knew no servicing was to be done until Winter so I asked why which he responded he was taking the filters that belonged to GMG. I advised that I ordered them and they belonged to me with an adjusted invoice only for the filters and not install. When I had the winter service performed in November 2025, I addressed the duplicity with Joe and the lack of a quote for a mini split. He stated that Andrew was bad at communicating and would share my concerns. I waited to hear from Andrew, nothing so I reached out. An appointment was scheduled and the understanding that the contract would be amended one time only to include the service for water filtration unit which had not been done under the previous contract. No revised contract received and appointment not kept. Since November, I reached repeatedly via text, voicemail and email to receive the corrected contract and then to schedule the spring service, NO RESPONSE! I'm attaching screenshots of the text messages and emails. I then asked to provide me the type of filters so I can get another company to do the work, STILL NO ANSWER with no attempt to address the matter. IT'S A TOTAL LACK OF PROFESSIONALISM; JUST CHILDISH BEHAVIOR! On top of all this, I receive on a regular basis emails to provide a review on a link to them only, not on Google. Well you got your review to your company directly and not on Google. I NO LONGER RECOMMEND THIS COMPANY!!!!

Joe and Angel have been servicing my HVAC system for over a year, they are professional with the…read morework that they preform, they are clean, neat and through when they come to service my system and clean up before they leave, Andrew the owner came over for an emergency repair on my system after the landscapers cut my power line with their trimmer, I called at 8AM and Andrew arrived the same day at 12 noon, I would recommend GMG HVAC to anyone looking for a professional and reasonably priced HVAC company GREAT PEOPLE to work with.

Their technicians do great work though this company had a severe lack of communication and they…read moresent me to collections. I will break it down. 11/2024 the came and replaced a transformer on a buzzing heating unit of which I paid $150 for them to come and evaluate earlier. No bill was issue and I was asked to call the office. The same day they confirmed this fee would be applied to the invoice via phone. An invoice was never received so I figured there was no bill. The transformer is $100 online. I contracted with them to do further work for roughly $2,300. Bill was paid the same day. 3/2025 they issued a bill for $430 for 15 minutes of work. Ok but they did not remove the $150 evaluation fee they charge to just come out though they said they would. I responded immediately to the email asking why it took so long for them to invoice and to remove the $150 as the office promised. No response was received. 4/2025 they sent me to collections for this bill. The company is unprofessional in their communication and I would not recommend them though they did decent work. All they had to do was email back or call regarding the invoice.

Since this is an important decision, I'm going to spend more time on this than a restaurant review…read more I had a Fujitsu mini-split heat pump system installed and 3 heads to replace in-wall air conditioners. Pre-Agreement: 3/5: Ryan came to my house promptly after inquiring and gave me the basics. He took some photos and measurements . I received a quote about a day later. I never saw anything showing that calculations were done to size the unit properly. Perhaps his experience can answer that question quickly but be aware. For a while, there was a good amount of conversation with questions and answers. About a week later, I stopped by their office at Ryan's request and looked at their system. I had some questions that never got answered. For example, I was looking to see if they sold models that were more SEER efficient. I told them multiple times that I wanted to be able to control the system with my phone, but they did not quote me the units that had the WIFI module built in, nor did they order me the Wi-Fi units. I still don't' have them as of this writing. Preparation & Scheduling: 2/5: I called their office about 2 weeks after I first made contact, I committed, and Let Sue know what date I wanted. I was specific because I was trying to schedule enough time between two business trips to get everything done. About a week before the date, their office called me and confirmed the wrong date. This caused me a delay and made it more difficult to get the follow up items done on my side (Painting etc.) They did try to correct this and split the install over 2 days. They were really no help at all at organizing rebates. They should have someone in the office organizing this for their customers. They didn't seem to have a good understanding on the rebates from the electric company and tax credits. They recommended two people: Keith did the construction, spackling and siding repair and was priced right and a good worker. Sean was their recommended electrician who was totally overpriced. He basically had to run a cable about 40 feet in the unfurnished part of my basement and pop a hole outside to mount the box. He charged $950 for an hour of work. Installation: 5/5: Installation took two days. The team arrived on time and worked hard. I didn't even see them take a lunch. They were neat and organized. You could tell they knew what they were doing and had a plan. I received a basic orientation on how to use the system. Post Installation & Follow-Up: 2/5: There was no follow up call to see how the system was working or to give me an update on the WIFI adapters which they told me were back ordered. Operation: 4/5 - After about a month, the system is working very well. It's cooling my space. It is whisper quiet. Often, I cannot even hear it at all. It's annoying not having the ability to set schedules because I don't have the Wi-Fi module. Service: Unknown yet. I have not had an issue. I never received a formal service agreement. They just told me rather informally that it's 5 years labor. They are an elite Fujitsu dealer so it's 12 years warranty on the parts. Value: 3/5: The system that they quoted me was for a SEER rating between 18.2 - 20.0 for cooling and 8.3-9.2 for heating. I would have spent more money for a more efficient system, but I could not get them to engage. Overall: 4/5: The system is running well and a great install. If they ever call me about the Wi-Fi adapter perhaps I'll adjust the rating. The company is promising but could use some improvements: When I visited their office, I saw they had the book Raving Fans by Ken Blanchard. A fine book that is a guide to wowing customers by giving them what they need and more. The company should aspire further to its tenants by ensuring they are wowing customers at the end of a job like the book prescribes. SPECIAL NOTE: The owner of the company called me after reading my review concerned with the original 3 star rating. We had a good conversation and he took some of my feedback constructively. This is a great sign that the company is serious about the feedback from the customers. I have made some adjustments to this review to reflect that conversation and added a star to the review. Thank you Ryan.

If I could give more than 5 stars I would. Chris literally saved our family in this up trending…read morecold! He is very responsive, punctual and respectful. He showed up with his partner to access our situation and took his time to troubleshoot. The work required extra work and he personally took that on to work with the manufacturer. He communicated effectively with every step of that process and when we ran into issues, he suggested alternatives. He was able to source and install a new unit for us at a good price and even better timing. He was available to answer any and every question we had. Him and his partner were respectful of our property and situation. In this time of being weary of contractors, he quieted our fears. We plan on using Chris for our next project. I cannot recommend him enough and thankful for making our home warm and comfortable again.

Chris was absolutely amazing. Called to have a hearing/cooling unit installed in our garage and…read moreChris came by same day to check it out! Very professional and pleasant to work with. They did an amazing job and very thorough. Highly recommend for and of your HVAC needs. Good honest work and price!

After much contemplation and research I decided to have a MiniSplit system installed in my CapeCod…read morestyle house. I read some reviews online and made some phone calls, and decided on Gold Coast Home Comfort. I spoke with the owner Tom, and had him come by for an estimate. Tom arrived on time and we discussed which system would work best for my home. I decided on 2 Ceiling cassettes and 1 wall unit for my house. The Gold Coast crew arrived on time and began the install. Dan, Mike, Eddie and Zach were very neat, organized, and also answered all the questions I had about the system. Very knowledgeable. Each member of the team are highly skilled and meticulous. They worked so well together, which says something right there. Once the installation was complete, we connected the WiFi units to my Internet. I am now ready for the HOT summer weather... although the heat function has already come in handy this past month. I couldn't be happier with my decision to hire Tom and Gold Coast Home Comfort... And I have to say, after a very nice conversation with Tom, the company's motto "Earning & Returning" really confirmed to me, that I made the RIGHT decision to hire Gold Coast. Check out what they do and how they give back ... an incredible company with an incredible owner. Thank you Tom !

Tom and his team were amazing start to finish! I had a whole new Mitsubishi ductless system…read moreinstalled. They removed the old, leaky Fitsubiji system and installed my new one. They took care of the permitting, rebate, had a licensed electrician upgrade the electrical to the system. During installation you can tell his team took their time and did the job right inside and outside the house. The workers were so respectful, even wearing booties and cleaning up inside after. They showed me how to work the remotes and maintain the units. The system works beautifully and the team was very responsive to my needs. Highly recommend!!

Jah Bless HVAC is incredible! Amazing customer service and so responsive and fast. They came the…read moresame day we called to assess and were able to fix the problem the next day. Pricing was absolutely reasonable, we were quoted almost triple from someone else who didn't even do an assessment. I very much recommend them and will be calling them for any future HVAC needs.

Amazing service. Very meticulous and efficient. Figured out the issue and restored power to my…read moreboiler after a cold winter night. Thank you Marrio

This business is a piece of shit they installed a extremely faulty thermostat in my townhouse I…read moredidn't pick the thermostat as I'm not the original homeowner. I have the thermostat set at 69 and when it is bitter cold it shows that the temperature in the room is 60 degrees or 62. This company knows these particular thermostats have this issue as many customers with this particular one have complained. And guess what this company says there's NOTHING THEY CAN DO ABOUT IT.

I had a ductless mini split installed in my basement, and the technicians at Aaron Air did an…read moreamazing job. They were knowledgeable, professional, and respectful. Highly recommend!!

My central AC unit failed on me about a week ago. After looking around and having my appointments…read morerescheduled MORE THAN ONCE on the DAY OF THE APPOINTMENT by other businesses, I found AC Masters. They were quick to respond and were able to come in on the same day I requested repair service. Ricardo, the technician who came, was able to make time to arrive and fix my AC. He was even kind enough to explain what was going on, what the issue was, and what he was doing. All in all, I definitely recommend this place and Ricardo.

Called several times to set up appointment to get a quote. Calls taken by Contractor's Answering…read moreService. no response from after 3 days from AC Masters.

Great plumbing support. Mike was communicative and explained why they were doing the things they…read morewere. He even made sure placement of a drain was ok based on comments I said earlier.

Terrible! Stay away from this company!! On May 2,2022, I had a scheduled a/c checkup, which was…read morepart of my yearly a/c and heating coverage agreement. They canceled the appointment because it was drizzling outside. Jessica, who contacted me to cancel the appointment told me that someone would get in touch with me within 2-3 days. So, someone should have called to reschedule by May 5. This never happened!! On May 8, I reached out on their company website without any response. On May 9, 2022, I called and got transferred to their answering service. Again, there was no call back! I did the same outreach the next day and Wednesday May 11,2022. I had also written an email to the owner , Mike on May 10,2022. There were a total of 5 outreach attempts without a response, only leaving my cell number for them to call back. Finally, I was fed up with their lack of responsiveness to my calls and e-mails. When I left my third phone message today with their answering service, I told the receptionist that if I didn't get a call back today that I would be writing a negative review and I would be taking them to small claims court to get half of my contract money ( $543 ) returned to me. Only today did I finally get a call back from the owner Mike. He was nasty, when he should have been apologetic to me. He told me that he's dropping me as a customer. He said he was going to come to my home , which I took as an implied threat to me and my family. He also lied to me and told me that he contacted me 5 times. This is a blatant lie as I just spent the last few hours checking my phone records for my mobile phone and landline. He only called back after I threatened to take him to court for breach of contract, which seemed to be what he was doing by avoiding calling me back and providing the services that I paid for in my yearly contract. I strongly urge anyone considering doing business with this company to seek another alternative. He is a nasty owner and can not be trusted. It is virtually impossible to reach anyone by phone and they certainly don't value their customers. I told him that I would give home 3 days from today to return half of my contract money. I don't expect that he will do this. So, I will likely be seeing him court in the near future!! I'd like to give ZERO stars, but apparently I can't do it !!