If there's one company that embodies corporate greed wrapped in a cloak of incompetence and…read moreindifference, it's Pacific Gas and Electric (PG&E). As California's so-called "reliable" utility provider, they've built an empire on the backs of millions of customers - and when the bill comes due (literally), they treat you like a criminal for daring to ask for basic human decency. My recent saga with them is a horror story straight out of a dystopian novel, and if you're reading this, consider it a warning: PG&E doesn't just fail its customers; it actively torments them. This isn't service; it's legalized extortion, and it's high time someone dragged them into court for the rampant violations of consumer rights they're committing daily. It started with a power shutoff that hit like a sucker punch - zero warning, no courtesy call, no email, nothing. One minute, I'm flipping lights on for my family; the next, we're plunged into darkness because PG&E decided my account was fair game for their arbitrary disconnect policies. According to their own rules (filed with the California Public Utilities Commission), they should provide advance notice for non-payment disconnections, but apparently, that's just a suggestion for a company that's too busy raking in billions from rate hikes to bother with accountability. This isn't an isolated screw-up; forums are littered with stories of families left in the dark without a heads-up, from elderly folks on life support to parents scrambling for flashlights during dinner. PG&E, you're not a utility; you're a blackout bully. Desperate to avoid another outage, I tried setting up a payment plan - a lifeline they advertise for struggling customers. Denied. Flat-out ineligible, they said, with zero explanation beyond some vague eligibility criteria that feels rigged to exclude anyone who isn't a millionaire. This isn't help; it's a gatekept farce. Meanwhile, their CARE which promises 30-35% bill discounts for low-income households, turned into a six-round joke of bureaucratic rejection. I applied six times, each submission more meticulously documented than the last - income proofs, household size, the works. Every single one kicked out like trash, no real feedback, just automated denials that loop you back into the same hellish portal. How many families are they screwing over like this? Turns out, plenty: complaints pour in about CARE applications vanishing into the void, leaving people buried under unaffordable bills while PG&E pats itself on the back for "affordability programs." If this isn't predatory - dangling aid then yanking it away - I don't know what is. The CPUC needs to audit this sham yesterday. Rock bottom came when I had no choice but to whip out my credit card to restore service. After scraping together the funds, I called to process the payment and get the reconnection code - a process PG&E requires for turn-ons. Thirty minutes on hold, listening to that godawful loop of platitudes about "valuing your call," only for the line to drop like a bad breakup. No callback, no apology, just silence. I was left sweating in the dark, phone dying, wondering if my family would have lights by morning. This isn't customer service; it's sabotage. And it's not just me - BBB logs are flooded with tales of endless holds, dropped calls, and reps who couldn't care less if you're freezing or cooking dinner on a camp stove. PG&E's call centers are a black hole of inefficiency, understaffed and outsourced to indifference. Look, PG&E isn't hurting for cash - they're a $50 billion behemoth that just jacked up rates four times in 2024 alone, with another hike in January 2025, all while wildfires rage because of their shoddy infrastructure maintenance. They pay executives multimillion-dollar bonuses and shareholders fat dividends, yet they nickel-and-dime families into poverty with double-billing, phantom charges, and shutoffs that border on cruel. This company has a rap sheet longer than a CVS receipt: bankruptcy from their own negligence, billions in wildfire settlements, and a history of ignoring safety protocols that endanger lives. And still, they operate with impunity, shielded by regulators who seem more interested in golf outings than oversight. PG&E needs to be sued - class-action style, yesterday. For violating CPUC rules on notices and disconnections, for discriminatory denial of assistance programs, for fostering a culture of harassment through their "collections" tactics. File your complaints with the CPUC and BBB, join the chorus on PissedConsumer, and demand better. Until then, arm yourself: document everything, record calls, and explore solar backups because relying on these clowns is a gamble you can't afford to lose. PG&E isn't a partner in powering California; they're the villain holding the plug. Avoid if you can, revolt if you can't. Zero stars for humanity, one for keeping the grid - barely afloat.

This company actually sucks. You know there's an outage in my area. You might get to me in a few…read morehours. What am I paying you for?

Love this place! I go for propane weekly and Robert has taken care of me for the last 3 years…read morewonderful service I wish I could hire him ! Amazing prices for small businesses who need propane. Ask for Robert.

Awesome service, they were willing to help in any way they could. I will be using them from now on…read more Thanks guys for your service and help.

I don't like California water service because of service charge fee $20.00 per month…read more I moved to Bakersfield and shocking to see . Taft water company never service charge fee. Why Bakersfield California water service that service charge fee $20.00 per month. I don't like. I am not very happy.

Undrinkable water, even with a large triple filter system we must buy bottled. Charges even not…read moreusing any. Neighbors all say it makes them sick, smells in shower etc. Other water service in Nice, 4 miles away is far better, has proper filtration. CWS is a real parasite, if you call they tell you it is drinkable but do not drink it themselves or demonstrate! I have lived in various countries, traveled extensively and have properties in California counties. CSW in Lucerne, Ca. is hard to believe is even legal. It is the worst, lowest quality water of anyplace I have been short of third-world countries. Only in the U.S. is water not a duty of the government but a mash of companies profiting from water we own. CSW is a parasite company. You even need to add fragrance to wash clothes, and rinse water for vegetables should be boiled. Maybe for dishes too! I would use tanks & delivery if not for possible fire control. AS for the star rating I gave it 1 because there is no option for Zero.

We have been here twice now to get 55 gallon drums of DEF. It took 1.5hrs today and 1 hour the last…read moretime we were here. Horrible Customer service.

Hello, my is Mark, I'm in charge of the warehouse. I started June 10th 2019, and took over…read morecompletely at the end of August 2019, I now stock most commonly used products. If you have an experience of no sense of urgency before, I'm personally ensuring that, that is not the case now. And in response to Ryan, I now stock drums of DEF pre-made and ready to go at anytime.

My experience with Amerigas was good when I had the account, but then I sold my home July 2023 and…read morecancelled the service. Ever since then, it has been a nightmare. Its June 2024 and they continue to bill me for the new owners usage. Even though I cancelled the account. When you call customer service, its a call center in India. I have to get a lawyer involved now.

Save yourself the ongoing frustration these guys will give you. To say they suck os a gross…read moreunderstatement. About as unprofessional, disorganized, and non caring as you can get. They really don't give a crap. I'm surprised they're still in business. 90% of the time they don't deliver when they say, and continue to give you a new date that doesn't happen. Doesn't matter to them at all that you've run out of propane by now. They just say, and I quote, "well that's just how it is". I could give you a long list of my gripes like how the idiot they sent to My house pulled my stove out instead of using the wheels that are on it leaving a 10" scratch in my custom wood floor. It's truly appalling how horrible this company is. Go to western. They're awesome.

I have not stepped foot into a library in about 12 years! I use to go every other week but once I…read morehad kids, there just was not enough time. In this day and age, everything is done online...including reading a book. I exclusively use the kindle app which means I'm usually reading on my phone or one of my kindles. A few months ago my Hoopla app stopped allowing me to rent books so I was forced to go to the library. Although there are not nearly as many books in the library as there were in my hey day, the library was extremely clean and very well organized. I got myself all squared away but will be returning soon to sign my kids up for their library cards especially after seeing their extensive manga section, which they both love.

This is my kid's favorite place to go in town. They're so friendly stuff. I really enjoyed them…read more They have a service for kids at 3 o'clock and 5 o'clock during the week which is really nice and helpful to a lot of us families. They have a great playroom that people can be imaginary. My kid doesn't even pay attention to book so it's nice to have a book and then read for like a minute or so haven't played for a couple minutes and have them read and go back back-and-forth. It's a really good time to have outside and not in front of the screen.

Replaced a window for me. His work is great, his prices are wonderful. He made the whole process…read moreeasy. Highly recommend him and will definitely use him agsin

RICHARD G. PALEZYAN I would not trust this man‼‼‼…read moreToday when walking to the mailbox, I noticed that someone had pushed eight thumb pins into our fence with business cards attached to it. I pulled the pins and cards out of my fence and called the number on the card. After confirming that the person I was speaking to was Richard, I asked him in a friendly voice to please not do that in the future. RICHARD in a arrogant tone stated, "YOU ARE BOTHERED BY FIVE BUSINESS CARDS ON YOUR FENCE!" I responded, "This is our property not yours, why do you think you are intitled to an attitude?" RICHARD," I don't have an attitude. You are the one who is bothered by five business cards!" I HUNG UP ON HIM! I WOULD NEVER LET A MAN WITH THAT ATTITUDE OF ENTITLEMENT INTO MY HOME! EVEN MORE SO, TRUST HIM WITH DOING WORK FOR ME IS UNTHINKABLE! BTW, OTHER PEOPLE HAVE CONFIRMED THIS IN THE REVIEWS HERE.

Texted Slater Plumbing when I had a backed up drain and they got right back to me. I said yes…read morebecause of how quick they responded and it was a flat rate that brought them out for an assessment. They quoted me once they got here and took care of my issue. Thank you Slater!

Slater Plumbing has been my go to plumber for many years. They are always extremely tidy and on…read moretime which is not a description I'd give most contractors. Good communication too. Great family owned company that gets the job done right.

The Plumbing Doctor came highly recommended by my employer, and now I completely understand why…read more Jeremiah came to my house to look at a leak I had in my kitchen cabinet, and they were so professional. They were on time, friendly, talked me through everything they were doing step by step. I clearly let my leak go on for too long and it did a good amount of damage. Jeremiah recommended a water restoration company who came out very quickly after Jeremiah left. And im very thankful Jeremiah recommended this water restoration company. I will only use them from now on and I will highly recommend the Plumbing Doctor to anyone who needs help. I will not stop saying great things about this company and their team. Thank you Plumbing Doctor, and Jeremiah!

Had another plumbing company tell me my water heater system needed to be replaced and quoted me a…read moreprice. I then contacted the Plumbing Doc based on a recommendation for a 2nd opinion/quote. Informing them that I had been w/out hot water for a week (while waiting for the previously mentioned to finally show up), they promptly sent Isaac to my house after my call. Isaac did a very thorough inspection and told me the burner assembly and gas control valve were non-op and needed replacing but not the entire water heater system. Since I was expecting to replace the entire system, and told him such upon arrival, I appreciated the honesty and booked the job. The repair was promptly attended to, full explanations given, and also noticeable was the clean up upon finish. Senior Discount also applied. Definitely no hesitation in recommending the Plumbing Doc to those reading this review.