If I was fishing all day on the Snake River, this place would absolutely HIT! (....do I fish? No…read more But I imagine if I did, SnakeBite would be peak post fishing day food!) if you're a fried pickle fan, you have to order these! I'm pretty sure they lightly sprinkled some ranch seasoning on them and now I'm refusing to eat them any other way! The other highlight was the skillet cookie, which we downed like a pack of hungry wolves! Warm, gooey and yet crispy with creamy vanilla ice cream! chefs kiss

Ate here on vacation and was very happy…read more Great location downtown in the middle of everything. Plenty of parking nearby. Nice bonus when you walk in of heaters over benches if you have to wait! Place was packed and lots of smiling faces. Everyone working there was pleasant and said hello or goodbye with a smile. Our server was awesome throughout and made the experience top notch. What brought us in was noting the local sourced ingredients and reasonable prices on the menu. Both were true and did not disappoint. Beef is local along with the chicken. 3 of us got burgers and one a salmon skillet. The burgers are all waygu. Mine had a great beefy taste and was well seasoned. The burger can stand out on its own. My rattlesnake had guacamole, jalepeno, pepper jack cheese and bun sauce. Very tasty! Waffle fries were very good and the fry sauce was yummy. First time having fry sauce and I am hooked. Everyone else loved their burgers. Salmon was good. Loved the drop peppers in the dish! Definitely recommend this place whether a one time stop while in town or a local.

I enjoyed it. I was in a hurry and asked for something quick to eat behind the wheel. She…read moresuggested the turkey sub which was great and a plentiful portion but it did take longer than I hoped to receive. I would go back when I wasn't in a rush in the future. Good vibe. Parking is on the street so I assume this could be tricky based on the time of day.

Amazing food, friendly service, great ambiance,…read more Great for quick bite to eat, Sad to see this place closed

I was skeptical when my daughter-in-law said she wanted to have her birthday dinner here. Having…read morebeen disappointed by other restaurants throughout southeast Idaho lately my skepticism was warranted. However, the Shoban Bowl was fantastic. Frankly, I could have eaten my weight in that dish--tender meat, homemade mashed potatoes, brown gravy that might have been too salty but wasn't. Very, very good. My daughter-in-law ordered the Sho-Ban Nachos and was thrilled with the fresh ingredients and the yummy fry bread. Our server was on top of everything and friendly although he grew busier as the evening wore on. We will be back-must try the burgers!!

Food and Service-We visited on a Monday (1:15 pm), and were shocked at the prices. The restaurant…read moreitself had one large table of seated guest and two other guest tables of two. We waited to be seated for over 15 minutes, finally seating ourselves. I ordered the Three Sister Salad without black beans. My husband ordered the prime rib sandwich, rare. When they brought my salad, it had black beans in it. The waitress took the salad back. Fifteen minutes later I received the corrected salad. Twice after that, someone else brought out two more salads. After seeing I had my salad, they mumbled something about a "mix up". The waitress did come by asking if all was okay, no, my husband hadn't been served his prime rib sandwich. So, that was approximately 15 minutes after I had been served. When my husband's sandwich finally arrived, it was well done, not rare, and contained a lot of fat, grizzle and was tough. If this is the new and improved restaurant, it's awful. We won't be back and if anyone inquires, we will share our experience, which was horrible.

UPDATE: Still love the food. But I am tired of being treated like a bother when I come in, so will…read moreprobably be looking for another place for my family and I to grab our sandwiches. Been coming here for 7+ years and am currently disappointed with employees' inability to say "Hello," or even "Thank you," when the transaction is finished. Definitely noticed both last night when the sandwich starter employee acted like it was a huge bother to make one more sandwich. If you're too tired to make a sandwich or greet a customer maybe it's time for you to take a break. Or a walk around the block. The man who rang me up acted like he couldn't be bothered-he wasn't really paying attention-and there was no "thank you" at the end. Seems like the front line on the "restaurant" side is more concerned about helping customers and staff from the "pub" side. So disappointing.

A really well run, locally loved sandwich place. The food was great, lots of choices, hot, grilled…read moreor cold sandwiches, a solid selection of salads, & pizza! Prices were also quite reasonable. The service was very good, it was lunchtime when we arrived & were served & enjoying our meal in less than 10 min. Plenty of outside seating if the day is nice.

Went last night to grab 3 sandwiches and a cup of soup. We waited a half hour for those 3…read moresandwiches ( there was one other customer in the whole place) while we watched the employees meander around the shop. Got our food home and one of the sandwiches was wrong and they did not even put the cup of soup in the bag. I would give zero stars if I could just based on service which seems to be something our younger generation could give 2 sh*ts about.

Haven't been to this firehouse in 2 years and it'll be 3 times that before I come back again. What…read morea joke!!! It started with them being out of a key ingredient on their signature sandwich. Then out of a certain kind of cheese. Then it continued to the soda machine. Every button was out of order. No drinks. Then the icing on the cake. Been waiting over 45 minutes for my sandwich. And they are not busy with 4 employees behind the counter. A family of 6 walked in and out while I was waiting. Horrible customer service. Then when asked where our food was, it was sitting on the counter for over 20 minutes! Inexcusable. Firehouse is dead to me.

This place is great for value and taste. They will make the sandwich the way you want, the bread is…read moreexcellent and the service is rough, but excellent past the exterior. The atmosphere could use and upgrade. The tv is always turned to something mindless and the tables and chairs are not comfortable . Get your sandwiches to go and eat along the river at one of the beautiful parks.

I've been here several times in the past. Today ordered BLT XTRA WELL BACON…read more Picked up our orders & left. Got home & saw bacon was raw & rubbery. Dumped the sandwich but decided to call so they would know. The manager said I needed to drive it back in & have another made as people were complaining to get free sandwiches. I assured her that was not what I was doing. Will not return. Can go to Great Harvest& have a nice sandwich for about same $.

Their Knuckle Sandwich is one of the best I've ever tasted. High quality meat and seasoned to…read moreperfection.

We went here for lunch. We always end going here when we want a sandwich for lunch. My wife says it…read morereminds her of NYC. I think thats pretty cool to have something like that here in Idaho Falls. I usually get a sandwich with corn beef and my wife usually gets something that is toasted. We both enjoy the service and the people working always so nice to us. I like that it is really like a deli and not like subway you can get a bunch of different of meats and the NYC decorations make it fun to just look at the stuff on the walls. Wr try to come here atleast once a month.

This establishment doesn't like to work. They are very lazy worker and will cancel an order just…read moreso they don't have to work. Never placing an order her again. Ordered from this establishment just to have them call me back stating that they had canceled my order. I have had another time that I place an order for eight sandwiches on line. I then drove from my home 10 miles away to pick up the order only to have them state that they were out of fresh bread and would not be making anymore even though they were still open for another hour. What poor customer service!!!

Freaky f@ckin s#itty. This place never fails to piss me off. There are nights I dont feel like…read morecooking and the kids want sandwiches. Never get the add ons, even when I pay for them. Simple instructions like cut in half are always ignored. This place is a high dollar suck fest. If i could leave no stars I would.

Had the Supreme and Country Omelettes. Eggs were prepared very well, tender and moist. The country…read moreomelet had a cream gravy that wasn't the typical thick white gravy but had a nice flavor. The hashbrowns had some nice crispy bits and were well seasoned. Mini waffles, served with both a sugar syrup and a fruit syrup were a fun option. Server was friendly and attentive. Price was good for a non-chain restaurant. Would eat here again.

They have such amazing, unique dishes. I especially love the breakfast nachos. Highly recommend!read more