Talking about the store in Lewes and I would just say, no…read more First off a place that works so hard to keep prices hidden is questionable unless they think they;re the 'if you have to ask you can't afford it' type place and Secondly when my wife and I were in there, the woman behind the counter at no point asked if we needed help or what we were looking for. As far as her response was concerned we might as well have been invisible. There were actually a couple of pieces my wife was very interested in but we decided if the stuck up server couldn't be bothered to address us, we couldn't be bothered to give her any money-WE WENT ELSEWHERE.

Lewes, DE store: So many lovely pieces. I bought a silver pin with pearls and a beautiful pair of…read morediamond and aquamarine earrings that I have been wearing constantly. Sales staff are very helpful.

Super helpful nice people working! They will help you with anything and do a fabulous job to boot!read more

I don't normally do this, but I had to take a minute and say what a Wonderful experience at…read more Anemoni Jewelers .1st off I have a medical condition that prevents me from wearing various types of jewelry and precious metals so you have to understand I'm not a current or repeat customer of this particular or any jewelry store, in fact the necklace I'm about to talk to you about is actually on a Leather string. So I have a crystal 3-D printed necklace You know the kind with your loved one's picture engraved in it and the clasp that holds the Crystal onto the string became detached On three different occasions I tried to reattach the clasp myself using various glues from the local hardware store which of course didn't work so I began Careering the crystal in my pocket. While stopping for my morning coffee I noticed ANEMONI JEWELERS And wondered if this was something they could repair for me? Now you have to understand this is about $35 necklace Not some expensive piece of jewelry that someone would normally have worked on so I was completely expecting the jeweler to tell me there's nothing they could do and it's not worth fixing. Upon entering this beautiful jewelry store The associate Immediately greeted me she was very pleasant and friendly she took the necklace over to the jeweler explained to him what wanted done ,He then took the time to come over and talk to me personally about the repair I wanted done to the necklace.When I explained I didn't think it would be worth his time to repair being a $35 trinket his exact words were to me were " IF ITS IMPORTANT TO YOU... THEN ITS IMPORTANT TO US ! ". none of them knew at the time the necklace I asked them to work on was actually a 3-D image of my teenage daughter who was killed in a fatal Car accident And Even though The necklace had no real cash value, it was actually one of my most prized possessions and I wore it every day.ANEMONI JEWELERS Immediately repaired my necklace (for less then the cost of glue from the hardware store) and I'm happy to say it is back around my neck where it belongs and hopefully will stay til the day I die Thank You Thank You Thank You ANEMONI JEWELERS A place where their philosophy in business is " IF IT'S IMPORTANT TO YOU.... THEN IT'S IMPORTANT TO US"

Oh how happy I am with my "new" wedding ring! Well, actually I have been wearing my ring for many…read moreyears, but because of my enlarged knuckle due to osteoarthritis, I had to stop wearing it. I just couldn't get it back on my finger. Alesia saved the day with her artistry and replaced the bottom half of my ring with a gold self-adjusting shank. My ring couldn't be more perfect! It looks beautiful and no longer causes me anxiety and pain when having to take it off. It slides easily over my knuckle and then adjusts to the much smaller base of my finger. I am so grateful to Alesia and her daughter Kaitlyn for their expertise and kindness in resolving my issue. I LOVE my ring and am so happy with it!!! Thank you, Adele Friedrich

BLATANT RACISM. After waiting over 4 weeks of waitingmy boyfriend and I (we are an interracial…read morecouple) went there to pick up a ring where a few small diamonds had fallen out. When we picked it up there was STILL a diamond missing, and the clerk said the technician didn't put it in tightly and it must of fallen out again..... I work in customer service myself, so I kept my cool and politely explained why I was NOT going to pay for the poor quality of the repair or AND pay more than the agreed price even with a diamond missing! Then tech came out she looked at us and immediately became rude and hostile. We decided to pay anyway just to get away from her... We put the credit card on the table to pay and the tech said " I'm tired of this shit!" And SNATCHED the ring out of my hand and told me she was TAKING ALL THE REPAIRED DIAMONDS OUT! (Keep in mind, neither of us yelled once.) We told her she cannot treat customers like this (she just seemed like an angry woman).... But she kept the ring, and CALLED THE POLICE on me and told her coworker she has no problem "cursing out a black girl". Im sure there have been people unhappy with the service, and we doubt she called the cops on customers...I made sure to stay calm the whole time so claiming I was "threatening" would be out the question. When the tech called the police and we heard the operator TELL her to keep the diamonds inside if we are willing to pay. But she still told the police to come. When the cop got there he sized me up, talked to the tech and then came out and told me to i had two choices: sign a statement saying that I decided to DENY PAYMENT or pay in full now..... But WE ALREADY GAVE her the credit card! At that point we didnt want to pay for anything for how horrible we were treated. Long story short... The officer stood there while we patiently waited for the tech to dismantle the ring and take out all of the repaired diamonds. Im sorry to say I was intimidated to speak up further. Especially with what goes on the news. That store should not be allowed to treat customers like this! And for a tech to SNATCH my own ring out and talk about my skin color? How is that relevant?

very nasty on the phone... won't be doing business there. Not a place that stands by "no order to…read moresmall". if you aren't spending the big bucks you'll feel you are wanted their time.

Wow, what a turn for the worst and horrible experience. From saying we will never go anywhere else,…read moreto saying we WILL go anywhere else BUT this place. A small diamond on my wife's wedding band fell out after 2 years of owning it. Not a huge deal, it's whatever. We have had it for 2 years and it's small. Was willing to get it replaced. So she brought the ring in, and somebody took a look at it and said NOOO problem!!! we will replace the diamond for free, and we will ensure the setting isn't loose (turned out it was). So we got the ring back, and not even ONE WEEK LATER! the same diamond fell out while we were at a wedding overseas. One week. So my wife brought it back in to say wtf, you guys "fixed it" but then the same issue happened. You'd think we wouldn't have to pay for it, since they obviously didn't fix the setting. Turns out they want to charge us $100. Whatever. When my wife went to go back after another week of waiting for it to be fixed, they shut the door on her as they were closing and said sorry, everything's locked up. You're a mom and pop shop, not a chain jeweler. You'd think you'd put the customer first and just stay open another 5 minutes to help somebody else. Worst part of it all: the lady said "oh you should have called when it fell out! we probably would have replaced it for free" as she is swiping the credit card. WHAT?! We are telling you now!!! after THOUSANDS and thousands of dollars spent here, no way I am ever stepping foot in there again. For those reasons, I'm out.

I took my 4 carat ruby to be set in a solitare, and they destroyed the stone…read more Don't trust them with your colored stones.

My husband and I first went to Van Scoy nearly 20 years ago when we married. We went in looking…read morefor modest bands, and he surprised me with wanting to add quite a lot of sparkle, on the spot! The service is caring and personal no matter what you are spending. In the years afterward, we did some items on lay away, leading to anniversaries and birthdays. Surprise was not important - planning was! Recently, I have been in with resizings, and small projects and gifts, and always, for cleanings and care. Consistently, they offer solutions, and make you feel like a million bucks, even when you are spending under a hundred.

Attention was received timely from the salesperson as soon as we entered the store. Harris helped…read moreme with care to show my choices until I made my final selection. We were in and out in half hour with two beautiful, unique pieces!

When my fiance was finding an engagement ring, he really wanted to find a place to trust and help…read morehim with every step of the process. He went to a few stores before finding AR Morris, and the other places kept throwing multiple rings at him for a quick sale. The guy he sat with at AR, really took the time, asked questions about us, what he's looking for, how he's gonna propose, etc. Of course I said yes and I love love the Verragio ring and we have now been trying to figure out what wedding bands we want. Clare is so professional, friendly, and attentive. I brought my mom and sister with me when purchasing the bands and they had a positive experience with her too. My mom is now considering getting her anniversary band from them! They do a great job with excellent selection. We go today to pick up our bands!

I recently purchased a piece from Janvier Jewelers, and I cannot recommend them highly enough. From…read morestart to finish, the experience was professional, transparent, and genuinely enjoyable. My salesman Daniel Sadik, was incredibly patient and knowledgeable. He took the time to understand exactly what I was looking for and guided me through the selection process without any high-pressure sales tactics. I also had the pleasure of meeting the owner, Mark Janvier. It's clear that Mark takes immense pride in his business and his customers. Thank you, Mark and Daniel! If you are looking for a trustworthy jeweler with a sophisticated selection and a team that treats you well, go to Janvier Jewelers. This is a family owned and established business. I will certainly be back for my next purchase!

Stopped by while visiting the mall. Their collection of Seiko watches caught my eye. As soon as I…read moreentered I was greeted and given the full attention of one of the salespeople. he was a bit overbearing, as all jewelry store attendants tend to be, but overall a very nice guy. He seemed very knowledgeable of their collection and the benefits of buying a Seiko from Janvier as opposed to anywhere else. I did not feel too pressured to buy anything, and was able to look for as long as I wanted before letting the salesman know I was heading out. Overall not a bad experience.

I took my jewelry there to have it fixed. They did a great job. I would recommend them over any…read moreother jewelers. Their prices are fair.

I'm a bit late on this review, but it's still valid. Terrible experience with Michael Gallagher's…read morein Bear, DE. I submitted my order on 12/22/2019. I figured since it was around the holidays, things might be a tad bit delayed. But, I had to keep calling them for updates. I had to come in at one point to approve the work. So, the older lady that I worked with SEEMED nice enough. They may have initiated one call, in the meantime. They finally finished my order on 1/24/2020. To make matters worse,the item that was supposed to go on the necklace was put on the ankle bracelet, and vice-versa. My wife and I said 'screw it', because it would have only taken that much longer for the order to be corrected. The '1' star is at least, for the guy doing the work in the back. He was just following orders.