Brought in A bunch of antique watches my grandfather me. I most of them just needed batteries but…read moresome I wanted to see if anything could be done for. Staff were friendly from start to finish, and were very professional. The batteries were priced a bit steep at $20/watch--but the store is in the mall and needs to keep the lights on right? I had a question about one of my watches that went unacknowledged, but I think I may have been trying to ask at the wrong time. I do not know what else this shop can fix, as they were seemingly unwilling to look at my automatic watch (although it is in quite bad shape) and the quartz watch I have that's in rough shape also didn't get looked at. So, I would call and see if they can solve your issue prior to going in. Overall I had a nice experience and would go back, probably not for batteries though.

Love this place. My eagle claw on my chain was broken and they fixed it for no charge. They also…read morecleaned it. Very nice people and fast, great quality work!!

I needed a couple of watch repairs. Ken was fabulous. I found him to be very professional & solid…read moreon pricing. He was a pleasure to deal with.

So ken who owns/runs this jewelry store also rents rooms out of his house for people to live. All I…read morecan say is look at how this man lives and you tell me if you think he runs a successful jewelry store. When time came for me to move out after only being there a month he owed me my 1000$ in security deposit. When we sat down to figure the difference of what he owed me he had to get this lady because "his anxiety goes up" figuring out simple math(subtraction) of 1,000-271. So this moronic lady had to hold his hand to figure it out. Idk about you but owning a jewelry store you probably have most of your transactions over a 1,000$. He also has to have Alzheimer's or something because every week he would ask me what days I had off when my schedule for work never changed. I told him I bought a mattress for the new place I was moving to and I shit you not 2 mins after he asked me if the mattress up stairs in his house was mine. Like I just told you I bought a mattress and it's being delivered. The entire house smells like dog piss and shit, no air conditioning in the upstairs, just all around sad. He would also invite people to his house to discuss business which I was completely appalled by that considering the smell and how dirty it was. I would be ashamed to invite people to my house if that's how it was. Save your time/money and go to someone who's right in the head.

I'm so happy we stumbled across this shop because we had the greatest time there!…read more It is a little shop with three rooms of "booths" by different artists. There truly is something for everyone here--I came here with three friends and we all left with something. There are knick knacks/figurines for the house, jewelry, pillows, plushes, a small selection of clothes (coming soon I believe), embroidery pieces, totes, paintings, paper crafts--literally every kind of fiber art you can think of. They are all priced super well too (I'm from NYC so I'm used to the NYC hipster tax). I left with a jewelry box and a "botanical bottle" and I cannot stop obsessing over them. The owner is the sweetest lady and I loved chit chatting with her. She would also stop whatever she was doing to tell us about the artists/booths we were browsing through. She definitely made our day 100x better and we would come back just for her if we're ever in the area again :)

Great Little shop, very eclectic and strange in a good way. If you find yourself in that area stop…read moreon by you will spend hours just looking at all of the different things unique artists that are local and the displays are amazing

I recently purchased a piece from Janvier Jewelers, and I cannot recommend them highly enough. From…read morestart to finish, the experience was professional, transparent, and genuinely enjoyable. My salesman Daniel Sadik, was incredibly patient and knowledgeable. He took the time to understand exactly what I was looking for and guided me through the selection process without any high-pressure sales tactics. I also had the pleasure of meeting the owner, Mark Janvier. It's clear that Mark takes immense pride in his business and his customers. Thank you, Mark and Daniel! If you are looking for a trustworthy jeweler with a sophisticated selection and a team that treats you well, go to Janvier Jewelers. This is a family owned and established business. I will certainly be back for my next purchase!

Stopped by while visiting the mall. Their collection of Seiko watches caught my eye. As soon as I…read moreentered I was greeted and given the full attention of one of the salespeople. he was a bit overbearing, as all jewelry store attendants tend to be, but overall a very nice guy. He seemed very knowledgeable of their collection and the benefits of buying a Seiko from Janvier as opposed to anywhere else. I did not feel too pressured to buy anything, and was able to look for as long as I wanted before letting the salesman know I was heading out. Overall not a bad experience.

Excellent customer service here. They were honest with me and I feel I was given a fair price. I…read morestrongly recommend doing business with these kind folks

I first brought my 84-year-old mom to Newark Jewelry and Coin, John and Lynn couldn't have been…read morekinder. They took their time, explained everything clearly, and treated her with such respect. Months later, a friend in California wanted to sell a gold bracelet. After getting several quotes, I told her to ship it to John. He not only beat every offer but also proved his honesty when the package arrived underinsured without a signature. He simply texted " I got it." That one said it all- integrity, trust, and character. From now on, whenever family or friends want to sell gold or silver, John and Lynn are our go-to

My family and I have an amazing experience every time we visit Radcliffe Jewelers. Hilda and Chris…read moreare so welcoming and friendly to all of their customers. Hilda guided me through my first luxury purchase in December of last year, and with her help I was able to acquire a new Rolex as a part of Radcliffe's opening special. Not only is she especially knowledgeable about each of Rolex's products, but she is also incredibly kind and was able to help me decide which watch was the best for me. It is apparent that she is focused on helping her clients make an informed decision, rather than being pushy in order to make a sale. Her professionalism allowed me to have the quintessential Rolex purchasing experience that watch enthusiasts dream of. She sized the watch to my wrist perfectly, ensured I understood how to operate it, explained what its warranty card covers, and more. This experience was very special to me and truly the icing on the cake, as I was already purchasing the watch to commemorate the end of a great year full of personal milestones. Hilda has since been able to source for me another piece that I purchased this past weekend and am extremely excited about. They have a wide variety of products in their store--for example, aside from their range of Swiss watch brands, Chris is currently sourcing a Wolf watch winder for my brother, and they also have a large selection of jewelry that I'd like to explore further as I continue to visit their store. I love coming in to visit Hilda and Chris every time I'm in the area. Whether I'm shopping or simply looking to talk watches, visiting Radcliffe Jewelers is always a highlight of my day and something my family and I enjoy doing together. My fiancé and I have a shared hobby of visiting local Rolex Authorized Dealers wherever we travel, and I can confidently say after stopping by ADs all over the East Coast that Radcliffe's is still top-notch in comparison. Their staff truly makes you feel like family as soon as you walk in, and I will definitely be back for my future luxury timepiece and jewelry needs. Thank you!

Trying to get a Rolex for 2years i guess you have to know the owner to get one. I thought from the…read moretime I walked in they were so nice and I would get one eventually but I was wrong. You are not going to get a Rolex here so don't waste your time! Paris Brown

Was met with not having appointment for service at the door so we had to find another Jewelry…read morestore. Please call to make an appointment first so you don't get disappointed and waste time.

Best jewelry store in the area! Excellent insurance appraisals. Expert repairs and new jewelry…read morecreation. Friendly service and convenient appointments. They are now by appointment only, but if you go to their website, it's easy to get one. I absolutely LOVE their estate collection for one-of-a-kind treasures. Worth the visit!