Miss the team at kirkwood highway store. Did any of them go to north wilmington? John was great…read more Had many pieces made for me. Phil Jung

I have been a customer of Harris Jewelers since the 90's!!! They are truthful and honest and will…read moreyou make the best n decision the FINE jewelry you wish to purchase. Much kudos to Harris Jewelers xoxo

Always have a great experience at Del Haven Jewelers. Will…read moreonly trust them for any of my purchases.

Recently went to Del Haven jewelers at People's Plaza. I had lost a stone in my diamond/emerald…read morechannel set ring. I read the reviews online & I totally doubt their reviews. They had my ring for over a month & I called them & asked when my ring would be ready. Finally at the beginning of July & picked up my ring. I was driving home when the so called emerald that they replaced fell out of my ring. Called the immediately & they said to return the ring. I had the stone that fell out. Went back & the next day they called & said the ring was finished. I picked up the ring & noticed that one of the main emeralds had been removed & 2 very bad stones were replaced. I only needed on stone replace, which was low quality. I knew the original stone was taken out. I went to a very reputable jeweler & they told me that the stones were broken & they were glued in (should not be glued in a channel set ring). Beware if you bring in jewelry to be repaired. They are not REPUTABLE!!!!!!!!!!!!!!!!!!!!!!!! If I could have given them 0 stars I would have. Again beware!!!

Was met with not having appointment for service at the door so we had to find another Jewelry…read morestore. Please call to make an appointment first so you don't get disappointed and waste time.

Best jewelry store in the area! Excellent insurance appraisals. Expert repairs and new jewelry…read morecreation. Friendly service and convenient appointments. They are now by appointment only, but if you go to their website, it's easy to get one. I absolutely LOVE their estate collection for one-of-a-kind treasures. Worth the visit!

Attention was received timely from the salesperson as soon as we entered the store. Harris helped…read moreme with care to show my choices until I made my final selection. We were in and out in half hour with two beautiful, unique pieces!

When my fiance was finding an engagement ring, he really wanted to find a place to trust and help…read morehim with every step of the process. He went to a few stores before finding AR Morris, and the other places kept throwing multiple rings at him for a quick sale. The guy he sat with at AR, really took the time, asked questions about us, what he's looking for, how he's gonna propose, etc. Of course I said yes and I love love the Verragio ring and we have now been trying to figure out what wedding bands we want. Clare is so professional, friendly, and attentive. I brought my mom and sister with me when purchasing the bands and they had a positive experience with her too. My mom is now considering getting her anniversary band from them! They do a great job with excellent selection. We go today to pick up our bands!

I've been a customer of Michael Gallagher Jewelers for 8 years and in all that time they have been…read moreconsistently amazing. I'm often looking for things that just don't seem to exist the way I want them and MGJ has always found a way to make my vision a reality. I've bought new, had repairs done, had custom work and it's never a problem. Even when a vendor caused a delay MGJ went out of their way to expedite a resolution. And if selection is your goal MGJ is a cornucopia of variety! The windows vignettes are beautiful and display unique pieces that change with the season and holiday. Inside the shop every case shows new and wonderful things of every style and every desire. Lastly, the Staff and Owners are attentive and courteous and willing to help in your every need. I've never had a bad experience there.

The business doesn't do in store repairs. Everything is given to 2 different outside vendors. I…read morehad a bracelet repaired * was not done correctly. I have years of Jewelry * and diamond education. They had Dana screening on the phone while delivering 2 gentleman's engagement rings?? A watch / vs two men excited for the biggest choice of their lives?

John designed a necklace with a bezel setting with my great-grandmother's diamond for me. After a…read morefew emails back and forth, I visited with him at his office in a downtown office building (plenty of parking on nearby Shipley Street, as well as a garage on Shipley right between 9th and 10th Streets) and spent about a half-hour reviewing the process and then designing the setting using his design software. Even though I visited John only a few days prior to the Thanksgiving holiday, he was able to accommodate my request for a quicker-than-usual turnaround. If I need any jewelry designed in the future, there's no question I'll consult with John first.

Although satisfied with my earrings, John took longer than expected to complete the project. I have…read moreno issues with his craftsmanship as a Jeweler but I do have an issue with his poor customer relation skills. There are lots of other talented jewelry designers. What was most annoying was his lack of communication with me regarding a cost estimate and a timeline for turning plain diamond studs into drop earrings adorned with diamond chips. Despite repeated attempts to contact him via phone and email, he was not responsive. Nor was I impressed with his design software. I couldn't get a feel for how the earrings would look based on the designs he showed me on the computer. So I found pics of what I was looking for online and showed John the design I liked. Thankfully the earrings are lovely. But I doubt I will bring him my business again.

What can I say about Midwinter ? Wow…read more I fell completely in love with the brand when I stubbled across them while browsing Instagram about a year ago . My husband not only purchased my engagement ring from them but also my wedding band. The team is incredible . So understanding and patient and will try their absolute best to met the needs of their customers! I love how unique each piece is and I'm so happy with mine . THANK YOU!

Thank you for the elfin moss agate ring and the artisan work. We appreciated the 3D printed models…read morefor decision making as well. Such a no pressure and personalized experience. We are grateful for the magic you have helped create.

**Updated review 2017: My wife and I decided to work with…read moreJean again for our wedding bands. Long story short, we reached out to Jean 8 months before our March 2017 wedding to place the order and it's now November 2017 (over a year since our order was placed and paid in full for) and our order went unfulfilled. Updating my review as I saw that Jean has restarted his business and I don't want anyone else to become victims of fraud and theft the way me and my wife were. **Previous review Working with Jean from Luma Diamond for my fiancé's engagement ring was a wonderful experience. I took my fiancé ring shopping at different places to find out two important things, the cut that she was most interested in and her ring size. Once I got a good idea of what she liked, I realized that I would need a custom touch. I described what I wanted to Jean and he put together an initial design with in my budget. A short time after he went to work finding the highest quality diamond possible. When we met in person, he narrowed down the choices to 3 quality diamonds. He explained to me the pros and cons of each one and he own recommendation. From doing my own research prior, my choice was in line with his so I chose the recommended diamond. After the diamond selection, he showed me the final graphic of how the ring would look, less the custom engraving that I requested. I was happy with the design so we moved forward. The whole process took about 3 months but it was well worth the wait. The diamond was blinding upon opening the box for the first time. I knew my fiancé would love it, and she did!

I first met Jean years ago at a local community event that my Sorority was hosting. The custom…read morepieces were simply beautiful and elegant . It took me a while and in 2015 I purchased my beautiful diamond and pearl ivy necklace .. Which can actually be worn as a pendant too! I've received do many compliments on the piece ! Jean's customer service is exemplary . They say that imitation is the best form of flattery .. I beg to differ .. Get yourself the real thing.