As a former employee of the Delamar in Greenwich Ct . The spa has dirty sheets, mouse droppings, the management told us to reuse the face cradles because they always ran out. The spa as well as the hotel depending on the season had no heat in the winter and no air conditioning in the summer. Stay away for what they charge go to Manhattan. read more

We had an amazing stay at the newly renovated hotel. The staff was lovely, the restaurant food (as usual) was terrific and we cant say enough good things about the room. We needed sleep and we got a great night's sleep (no noise!). It is difficult to find a hotel that depicts old time manners and hospitality. You will get it at the Delamar Greenwich! read more

Looks and feels dated but it's still mostly clean with good service. I don't have any other options but to stay here every time I come visit for work as it's our company's go-to (with discounted rates). I've stayed here a couple times now and none have been worth mentioning any kudos for. The breakfast is fine- just yoghurt, some berries and pastries. Everything is mediocre here. I don't get the high pricing. I would NEVER stay here if it's for personal stay. The staff is friendly and I liked the shuttle service for when our group needed to go to dinner nearby. The room needs a serious facelift. Who crochets friggin shower curtains? Looks haunted. We usually also have company get together here but L'Escale was closed during my last visit (past week). We had a retirement party here as well and booked the entire first floor banquet and a lot of us stayed here. I see from the other reviews that people are bothered by these parties- I feel for them, but the hotel doesn't have any obligation to let you know beforehand of such events unfortunately. read more

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My friend enjoyed a spa day to celebrate my birthday. First, the hotel is gorgeous. The spa itself was also very nice. We both enjoyed our massages. They give you a robe and slippers and have a relaxation room. It is on the pricey side, but this is expected for the area. I would definitely come back. read more

Delamar Greenwich Harbor Hotel - Hotels Near Me - Greenwich, Connecticut

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Amazing experience and wonderful service! We had a great stay here that began with a glass of champagne at check in, great brunch at L'Escale, and some delicious chocolates at their Be Chocolate store. Sara, the concierge, was incredibly helpful with scheduling a shopping trip at Richard's and we also took a yacht charter on a beautiful day. Look forward to returning. read more

Delamar Greenwich Harbor Hotel - Hotels Near Me - Greenwich, Connecticut

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We stayed last year at the delamar in Southport, and comfort and service was about equal. I thought Greenwich had a much nicer lobby with board games and a fire place and a very tempting chocolate store. Where I think delamar Greenwich fell short was breakfast. More like a grab and go, yogurt or a muffin and that's it. Southport put on a beautiful spread with a lot of places to sit. I don't know how the breakfast could differ so much from one to another. I would of been happy to pay a bit more to see a spread similar to that of Southport. read more

Hotel was fine but the service was unacceptable. We ordered breakfast, which never came. At night, we ordered a tea kettle which also never came to our room. Within less than 24 hours, having two requests which completely result in a "no show" is poor and for the price of the hotel, unacceptable. read more

Not exactly the best experience staying here sadly. When booking we were told that we'd be charged $239 for our room which was the neighborhood deal being that we were traveling from Rhode Island. Our room was 106 which sat on the water view side of the hotel. After checking in my husband saw that they charged our card $417. We immediately went down to the front desk to discuss the matter. We explained that when booking we were told we'd be charged the $239 for the room. The front desk explained that there is a $100 that's held against the room in the event of damages but that there's also additional fees for the occupancy tax which is $35.85 and a $15.00 service charge. This totals $389.85. We were never told what the extra $28 was that were trying to charge us but they did correct the issue. So total for a night stay was $289.00 My husband and I do a lot of traveling. While the hotel lobby was beautiful and kept up with, our room itself showed aging. The room was small and the furniture showed wear and tear. The room was clean which of course is one of the main importance especially during a pandemic. The view of the water was just ok from the balcony. Both of us being professional photographers we were hoping to get a beautiful shot of the sunset but didn't have much to work with. The highway is about a quarter of a mile away from the hotel so when sitting out on the balcony it gets pretty noisy. Luckily that's muffled out when the balcony doors are closed so you will be able to get some sleep. Our refrigerator oddly was locked so we were unable to put our drinks inside of it to keep them cold throughout our stay. We had no access to the min bar also inside the refrigerator. Right outside our room I believe must be the smoking area because we saw multiple people and a staff member from the restaurant taking breaks. We checked out early the next morning. Both my husband and I politely said good morning to the front desk clerk on at the time who didn't greet us back. He simply took our card keys. We made sure that the total was going to in fact be the $289 originally promised and that was taken care of. The clerk didn't ask us how our stay was, no we hope to have you back soon, nothing. Not even have a great day even though we wished him one. Not friendly or personable in the least. Have never felt less welcome at a hotel before especially one that seemed "classy". While the hotel itself may appear classy, much of the staff lacked class. The door man on the other hand was very friendly. read more

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a disappointing experience staying there. A too soft mattress with a few lumps left my back a little sore the next day. The free continental breakfast consisted of old looking bananas and stale looking croissants. I was billed For more than the rate that was promised. When I gave a low rating on the survey, I was contacted by someone called the 'room division manager' who was so defensive and unhelpful, she made the whole experience even worse. The restaurant was very nice, so stay somewhere else and just eat in the restaurant. read more

What a beautiful hotel situated right on the Greenwich harbor. My stay began with the offer of a bottle of Voss water. The lobby was breathtaking. The rooms were luxurious every comfort was available. Soft beds super soft pillows, Bluetooth speaker alarm clock. Robe and slippers in the closet. High end snacks and a fully stocked liquor cabinet in room. The bathroom was well stocked with anything you may have forgotten and with a phone call (from bathroom phone) you could get anything not provided. Also rooms have a doorbell, that's a first for me. Upon checking in we received vouchers for morning breakfast which consisted of fresh pastries, yogurt with fresh toppings and a juicer that made the tastiest orange juice I have had from a hotel stay. The continental breakfast on Saturday was also as good, fresh raspberry preserves, bagels and breads with the same pastries and juices. Friday they offered cheese and wine with a piano accompaniment, doesn't get much better than this. In the evening the hotel staff brought water (Voss) and ice service to rooms. And chocolate. Parking was covered right outside the entrance. They offered free transportation in one of two Teslas. The staff was professional and helpful our entire stay. Will return for a non business stay. read more

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Very nice room. Great service. Views from the room and walks along hotel were awesome. They have some very $$ art work hanging throughout that makes you feel like your in a museum. Great night sleep. read more

Delamar Greenwich Harbor Hotel - View from the room - Hotels Near Me - Greenwich, Connecticut

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Lovely waterfront setting with an old world elegance most hotels cannot achieve these days.

We booked this hotel looking for a quiet refuge from NYC. They had called before we arrived to confirm as we had took the last room available. When we checked in they told us our room was on the 2nd floor, exactly above the place where there was a reception that was going to go on until 11:30pm. They didn't tell us this when we booked the room or when they called to confirm. They knew the hotel was completely booked with the reception guests. This was extremely inconsiderate, deceptive and disrespectful. You just cannot put guests in rooms above a dance floor without telling them in advance, that's just good business practice. We asked about another room at their other property in Southport but they said the only room available was an extra $800 (with no consideration of what trouble they put us through). (This was 5pm on Saturday), so I doubt they would be able to fill that room anyways. The concierge was not apologetic and denied any wrongdoing. Poor customer service and bad attitude. We will not be staying here, ever. Take your business elsewhere unless you like sleeping above a noisy dance party. read more

The hotel is ok. Would I stay here again, probably not. The room service was decent. The gym was surprisingly good, free water. The coffee in the library is terrible so the next day I ordered coffee to my room - also terrible. The AC in my room was loud, it sounds like a bathroom fan running. The restaurant down stairs can get a little noisy (from inside my room). There is some electrical issue because the lights go from bright to dim bright to dim. The bathroom sink was cracked and the faucets were janky. read more

Delamar Greenwich Harbor Hotel - Hotels Near Me - Greenwich, Connecticut

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Service was excellent. Rooms clean, beds comfortable. Great town and the hotel has a shuttle which is a Tesla. Normally im too lazy to write reviews but the gentleman behind the desk gave me a bottle of water on my way out. It's the little things. Great bang for your buck with this place. I should also mention we were there for a wedding and they had a great area fir the reception read more

The staff were either kind and helpful or aloof and not helpful in the least. When I first called to ask about the room, the woman was super nice. Unfortunately, she wasn't there when we arrived and instead we had a male who 1- didn't tell us about the wine & cheese hour (only just over one hour after we checked in), he didn't tell us about any of the amenities, and he also worked to sell me an upgrade to a water view room for "only $50 more". It seemed used car sales-worthy and not that of a top tier hotel, but I added the upgrade to my already $500 room. Now to the room, the were HUGE red stains on the carpet right between the bed and the area the ice chest/snacks were. The room was incredibly warm, even after fiddling with the thermostat and calling the front desk. Lastly, the bed was super soft and not comfortable in the least. This was absolutely not worth the $550 per night expense. read more

This is one of my favorite places !! It's immaculate and top notch ! My friend and I try to come every 6 months... The massages are out of this world . They provide a Tesla service to and from town . Try it, you'll love it read more

Delamar Greenwich Harbor Hotel - In a section of the lobby where coffee is available 24 hrs a day ... guess where I am writing this ..... - Hotels Near Me - Greenwich, Connecticut

The staff were very nice, but we were placed in a handicap accessible room that felt like a hospital. We asked for them to change it; the staff tried hard to find the manager because she needed to override the online booking. After we sat in the lobby for an hour, she finally showed up but said she wouldn't change the room. We've stayed here several times before but are unlikely to stay again. read more

Common areas are very beautiful. Unfortunately the rooms are old and dated. Old bathrooms with shower curtains. Our AC didn't work and the room was constantly 'hot' and muggy especially after taking showers. Reported issue to the staff and the AC unit still did not operate properly. In addition, the unit was very loud as was the bathroom fan. If there are other options to select from, I would recommend that you explore them. The people were very nice and accommodating. On whole 3 stars is a stretch! Regards, KJA read more

We were there for our mini-honeymoon because due to covid we couldn't travel out of the country. We had a sweet surprise of champagne in our room when we arrived! The staff was lovely and attentive. Only 4 stars because the restaurant was very expensive. $16 for an omelette, $15 for eggs and toast. Needless to say we ate breakfast else where. Also, I wish we had booked it earlier so we could have a harbor view. The town view over looked the roof. read more

Second stay and truly superb. Had management not reached out to me to return, I'd have missed this great experience. It definitely was more akin to a luxury hotel this stay. Everything went smoothly except for one room service snafu and the staff was exquisite. Love the location close to town and being able to park the convertible for a couple days and merely walk. Le pampered spoiled chien loved his waterside walks too. And, they have nice bar burger perfect for the furry ones. read more

Delamar Greenwich Harbor Hotel - Personalized dog tag & treat / truly a fabulous touch! Thank you. It's the little touches that count. - Hotels Near Me - Greenwich, Connecticut

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The staff here cares about people - which is absolutely the goal of any respectable hotel. I felt like they welcomed me into their home and every staff member looked after my needs. Aside from the service, the hotel is classically beautiful and in a great location. From arranging transportation to finding my favorite tea to enjoy by the fireplace, I was completely content. read more

Horrible do not go!! Scam They charged me 250$ for smoking outside my room on the patio... Scammers and unpolite and rude. manager was awful to talk to and she basically laughed in my face.. they are selling rooms and charging people 250$ when they know people are going to smoke on the balcony... read more

Stayed here from June 21, 2021 to June 26. During that time a convention took over the restaurant and it's 2 bars for every day until 5:30 and on one day for the entire day and night. There was no mention of thIs. Now the only thing they have going for them is the facilities as the rooms are tired and small. What a pathetic hotel. Should be called a motel. However, before you think about somewhere else in Fairfield County, be aware the same entity owns nearly all the decent hotels. Connecticut needs some competition there. read more

Deliciously prepared food, chicken and veal pounded so thin- absolutely wonderful! Ambience is warm and very inviting. Pricey but worth it! I highly recommend. read more

This is an amazing hotel. Great front desk staff when we checked in and they were willing to accomodate for an early check in and a late check out- that is worth at least 1 star alone! But then you walk through the lobby and with plush surroundings and the water front view you are sold! After getting to your room and discovering music playing and fabulously high thread count linens on the bed- ahh! Need I say more? We didn't have the best view from our room- since opted for the cheapest room- but who needs a view? Just walk outside and you see many boats docked not 20 feet from the hotel exit! Fabulous. This place is amazing and would be great for any occasion, but prepare to be pampered and relaxed..Oh yeah, they also have a spa for that :) read more

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We had a lovely dinner and overnight at Delamar in Greenwich. We were there for a small family reunion and everyone loved it. This is a top notch establishment. The rooms and common areas are exquisitely decorated and the staff is professional and proactive. We felt pampered and special, starting with the glass of Prosecco and Voss bottle of water at check-in. Our dinner was fantastic and the service was elegant. If you are looking for an elegant, boutique hotel for a romantic get-away or small group gathering, this is the place. There was a wedding reception for about 200 people at the restaurant the night we were there. Our group of 8 barely noticed they were there and the kitchen did not miss a beat. read more

Rooms here were great, very plush and beds were super comfortable. The staff was very friendly and took us several places in their Tesla Model X transport vehicles. The 4th floor had a god breakfast buffet which was mainly continental with smoked salmon as well. The Escale restaurant next door had a fun outdoor bar scene at night, and the location was very walkable to the Main Street in Greenwich. read more

The people that work there are the absolute best. Building a house and my 1 week stay turned into 2 months and they did everything possible to make our stay feel like home. Every single person in that Hotel cares about you. I could go on and on about the how great the Delamar is from the rooms to the views of the mega yachts pulling in and out. Can't wait to try there other properties. By the way the best coffee. Barry read more

Thank you very much for accommodating us with the baby! We appreciate the room upgraded to the Harbor view and also the crib that was brought in immediately for our nine months daughter! Service was excellent,staff friendly and room service very satisfactory!Front desk employees very professional and helpful! We will be back! read more

The moment you walk in you feel like a celebrity. From the complementary glass of champagne at check in to The fancy free espresso drinks in the lounge. I had a cozy afternoon playing chess in the study by the roaring Fireplace followed by a stroll on the deck admiring the boats still left in the harbor. Clientele was mostly suit guys and a few pastel wearing preps. The room was A+ with comfy plush beds and the best smelling soaps! Meal at the restaurant was small but A+ ( don't bring a hungry boyfriend here looking for a hearty meal) Great meal, great service, great people! Can't wait to go back! read more

Delamar Greenwich Harbor Hotel - Fall afternoon on the deck - Hotels Near Me - Greenwich, Connecticut

Perfect for dogs! 5-6pm -- complimentary wine and cheeses and welcome champagne! :) Extremely friendly staff, great comfortable room and clean. We enjoyed our stay very much. Perfect get away wknd from NYC! Love Greenwich! read more

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I stayed in a waterfront room at the Delamar last night and it was gorgeous. The room's balcony was a decent size and it was nice to sit out. Everything was very clean and the wifi was fast. The staff at the Delamar provide a very welcoming vibe, everyone I talked to from the front desk to the bar were very friendly and helpful. I was very pleased with the outdoor bar as the drinks were great as well as the bartenders. Sitting at the bar on such a beautiful night was definitely a treat. read more

Delamar Greenwich Harbor Hotel - Hotels Near Me - Greenwich, Connecticut

What a treat! My husband and I came here for a one day getaway from N.Y. Everything was perfect from the start. We were greeted with 2 glasses of champagne when we walked in. Oscar, the gentleman at the front desk gave us a little tour before we headed upstairs to our scheduled 60 min. body massages. If you are looking for a deep deep tissue massage, it may not be your cup of tea. We both had medium pressure massages that left us so relaxed and cozy in our heated massage beds. I just wanted to stay there and take a long nap! The Delamar had an old fashioned classic flare which is a nice change of pace as opposed to the usual modern hotel choices. The suite itself is very spacious with a nice view of the harbor. All the linens, towels, pillows were all very clean and crisp (met/ exceeded my germaphobic standards). The 24/7 coffee and snack bar was so nice to have since i do always have the late night cravings. Overall, we had such a nice and relaxing stay. We would definitely recommend others to visit!! read more

Delamar Greenwich Harbor Hotel - Welcome bubbly. - Hotels Near Me - Greenwich, Connecticut

Stayed at the Delamar Greenwich Harbor hotel last weekend with my mother and sister, and was absolutely blown away by my experience. I booked the hotel at 1 pm, on the day of our stay. Our previous travel plans to Puerto Rico were affected by hurricane Dorian so we needed a last minute getaway. At check in, (after being served complimentary champagne), we met Raymond, aka our "fairy godmother." He upgraded us to a huge king suite with two bathrooms and a balcony with a view of the marina. The next day, he sent up plates of desserts, complete with a flower arrangement & liquor arranged on a bed of sand stating "since you weren't able to go to the beach, I wanted to bring the beach to you." To say I was touched, is an understatement. Also, met Ben and Jose who graciously drove us around in the hotel "shuttle" which is a Tesla with suicide doors . Other nice amenities were the restaurant breakfast and boat ride which are complimentary on the weekends. Thanks Raymond for helping me impress my mom. I stayed the favorite child for a week straight! read more

Delamar Greenwich Harbor Hotel - Boat ride around the marina - Hotels Near Me - Greenwich, Connecticut

Lovely hotel! When you first arrive they offer water (in beautiful glass bottles that I have saved and now use at work) and a glass of champagne. The rooms are very homey and immaculate. Service was wonderful. They have a really nice lobby and free parking! read more

Room was clean, beautifully appointed, lovely view of the harbor, concierge level was well staffed and had yummy snacks to offer. They offered car service to downtown Greenwich, which was very helpful. Reception was courteous, efficient and professional. Easy in and out. Delightful stay. read more

Everyone was wonderful. Went out of their way to treat us like royalty. Greeting us with prosecco flute esp nice touch. Very special thanks to Alesia and Taylor at front desk. The staff even delivered a bottle of bubbly to our door to commemorate special occasion. Restaurant superb and access to ferry and Greenwich Ave shopping and dining first rate. A very special thanks to Christian, superhero massage therapist who has the gift and goes above and beyond. We couldn't have asked for a better visit. Thank you Delamar Greenwich Harbor. read more

I booked a hotel at Delamar Greenwhich Harbor a few weeks ago on August 4. I was looking forward and enthused to stay at this fine hotel. I was excited! Then I was not feeling great and canceled by hotel reservation on August 7 which was well within the window of getting a refund. Because I booked it through expedia I had to cancel it on the expedia website. For some reason expedia did not notify the hotel of my cancelation in a timely manner. I had requested to rebook for a different night or get a refund. The hotel refused both. I called the hotel directly and spoke to a rude manager named "Linda". I can't tell you the rudeness. I spoked with her and was told, "we are trying to run a business". Wow! Talk about poor customer service. I hope that's not the response if I were actually at the hotel and had an issue. I then contacted the BBB and got a very rude response form an employee named Rachael who is trying to pass the issue off to expedia. Expedia when we book on it books the hotel. Yes they failed to notify the hotel in a timely manner but hey that's not my fault. I've requested to just stay another night to enjoy this luxury hotel and it appears my request was denied at this point. If you are looking to book here DON'T!!! If you get sick or not feeling great THEY ARE RUDE and WON'T put customers first. Rather as their lovely front desk staff indicates, "THEY ARE A BUSSINESS" and I'd say that means all they want is MONEY! Not superior customer service and happy customers. Looks they this hotel lost some new business. read more

Love everything about this hotel! The staff and the accommodations exceeded our expectations. We were luck to have a 48 degree day in February to enjoy the sunshine on the balcony overlooking the harbor. read more

Delamar Greenwich Harbor Hotel - View from our balcony on a February day. - Hotels Near Me - Greenwich, Connecticut