The atrium is beautiful! The movie theater for hotel guest is also clean and comfortable! Will stay…read moreagain soon :)

ORIGIN: The Hyatt Regency Greenwich was built in 1986. The…read morearchitectural influence appears to be 1980s post-modern/Robert A.M. Stern. In 2024 it underwent a 40 million dollar renovation. LOCATION: The Hyatt Regency Greenwich is conveniently just off I-95. It is located at the site of the former printing plant for Condé Nast Magazines (1921-1967). CONCEPT: Hyatt Regency Greenwich is a tremendous complex, providing event spaces, meeting rooms, many amenities, a bar/lounge, and 374 hotel rooms. (I've attached one floor's plan to give perspective.) Uncommon amenities include a movie theater showing one of the latest releases and a salt water pool. SERVICE: Service was mixed. My initial encounter was not welcoming, especially given this is a four star rated facility. I arrived in the early afternoon at the entrance. The valet explained that whether I self park or not, there is a fee (average around $30) and I must give valet my keys. The more unwelcoming and surprising thing was I asked if there was a luggage cart, as I recently had surgery. He pointed to where luggage carts are stored and told me to return the cart when finished. Despite seeing me slowly placing bags on the cart, and trouble pushing the cart, no help was offered by him, nor was solicited from a colleague inside the Hyatt Regency. The way he acted led me to assume conventional valet and bellman services were not available at this facility. The next day, at check out around 11 AM, was thankfully a different experience and I was grateful that the assigned valet took the luggage cart and placed the bags in my car without asking. Although I hope to not require assistance next time I visit, I understand from the hotel manager that valets are expected to transfer luggage between car and cart, and that bellman service is available. ROOM EXPERIENCE: GOOD The room was recently renovated and was cleverly and attractively designed, including prints related to Condé Nast magazines as reference to the site's history. Bed and pillows among most comfortable I've experienced anywhere. BAD I was able to hear children screaming from a distant guest room and someone urinating into a toilet above me, so there is a lack of sound proofing at the facility that is usually associated with a lower rated hotel/motel. Your neighboring guest can have an impact on your overall experience. AMENITIES I appreciated the recent addition of a movie theater showing a current release (during my visit The Devil Wears Prada 2 was being viewed.) I could see this destination as an attractive alternative to crowded multiplex theaters. Plus the Townsend Restaurant and Bar is steps away for during- or after-theater sips and nibbles. TIP: Since the building was constructed in the 1980s during a trend of rooms facing atrium, some room windows face the atrium, inviting a voyeur experience (watching activity in bar/restaurant below and likewise restaurant/bar guests watching activity in guest rooms). I've always found this a bit creepy, so if you want an outward facing room be sure to request it.

Recent experience - no customer service rep in charge. No one on property and no one to take care…read moreof anything that goes wrong. Breakfast not great

A beautifully restored building with equally impressive grounds. The Stanton House is a wonderful…read moreplace to stay, especially if you have guests visiting from out of town. Their general manager is among the nicest, most informative, and most hospitable people I've ever met.

A standout option for business travelers in an area where great hotels are hard to find. This…read moreproperty is clean, modern, and loaded with comfortable features, including super-fast Wi-Fi, a responsive TV system, and even a smart toilet. They also provide a convenient, light continental breakfast with fresh mini croissants and bagels. My only real complaint was the noise from above. Staying on the third floor, I could clearly hear footsteps upstairs, so the insulation isn't the best. The room layout was also a bit quirky (like two chairs weirdly facing a blank wall), but the overall cleanliness and high-tech amenities easily make this one of the top stays in the region.

We were a party of 15 to celebrate the First Birthday of my great grandson. Also included was 2…read moregreat grand daughters . The J House staff really know how to take care of you at their restaurant . We ordered chicken nuggets and pasta with butter for the little ones. Several of us ordered the lobster bisque when we heard it as the speciall soup of the day. Others ordered flat bread pizza as appetizers. For my entree I ordered Caesar salad with chicken. All different lunch items were ordered by my family. Before they brought the Lobster bisque they gave us hot plates and told us not to touch the plates. A server came out with a pot and poured the lobster bisque into the hot plates.. Wow. It was not only delicious but extremely hot the entire time while having the soup. My Caesar salad was topped with a biscuit rather than croutons and an abundance of chicken. I really enjoyed it as did my family enjoying their meals. The cappuccino was over the top. I used a spoon to scoop the creamy foam off the top. Wow again! This was the best cappuccino I ever had.Sal E. New Rochelle .

Beautiful place We went here on a Friday night with…read moreanother couple. Excellent food Excellent service

What a sweet spot in town…read more We met friends for Sunday brunch. We hadn't been before so didn't know what to expect. There was some street parking but there was a garage in the back so we parked there. We didn't realize until after we parked that you cannot access the hotel from the garage so we walked down the hill to the front. Not a big deal but unexpected. I had an omelette with added andouille sausage which had a little kick. The food was good, we had a nice corner table so it was intimate. The restaurant is spacious. Nice spot for brunch and a walk through town after.

This has been one of the worst hotel experiences I've ever had. For three nights in a row, I…read morecouldn't sleep due to constant, loud banging noise in the room -- day and night. When I called the front desk, they had no answers. When I asked for help, I was met with indifference. Even the manager admitted they didn't know what the noise was -- and still did nothing to help. No room change. No solution. No care. The complete lack of professionalism, empathy, and basic service is beyond unacceptable. I'm here for business, running on no sleep, and not a single staff member has taken responsibility. Do not stay here if you value rest, respect, or accountability. This hotel clearly does not care about guest wellbeing.

This hotel is very new, clean and the rooms are large. However, the first room I had was located…read moreright next to the adjoining property's air con units - tons of them. They produced a humming vibration that kept me awake all night. The next day I asked to move - the lady helping me moved me to a lower room closer to more outside machinery that hummed. I then asked if they could move me to the Court Yard next door. They agreed as it's all run under the same management. Jennifer moved me with a smile (thanks Jennifer). A day later the woman on the front desk at the Court Yard got quite irritated that my reservation was moved and the points weren't reallocated. I've now been double charged points on my account as she went ahead and created a second reservation instead of listening to me and allowing me to explain that the points needed to be reallocated. Vanessa on the front desk was wonderful and friendly. I'm hoping my points situation is resolved soon. Both hotels are extremely clean and new. The valet is run very efficiently. The hotels are central and walkable.

nice rooms for what it is and the convenience. i would for sure stay there again if i needed a room…read morein the area

I've only stayed at one Cambria hotel so far, and that's in White Plains. I like that the bedroom…read morearea is sort of separated. My favorite is the in-room microwave, real fridge (not a beverage chiller that doesn't stay cold), big desk, two TVs (although I never used them), and adjustable temperature settings. Shower pressure is great! The towels are not paper thin but not thick either. The ice machines in the hallways work. The entrance to the hotel lobby is easy, just take the elevator up. The access to guest rooms can be confusing but it's not, the elevators are separate and nearby. There are a lot of businesses close by such as a gym chain, retail stores, a grocery store, restaurants, a nice mall, and more. Super convenient! I've never driven in this area so I don't know how parking is. The WiFi is free. The staff is usually pretty nice and friendly. Overall, I always had good experiences staying at this hotel.

I wouldn't recommend this hotel , the rooms were not clean and the beds had someone's hair on them…read more, disgusting rooms and even lower standards , I wouldn't recommend this hotel at all

We stayed at the Courtyard Rye with the rest of the wedding party for my friend's wedding. In one…read moresentence, I would describe this location as clean, modern rooms with the worst front desk staff I've seen in hotel history. When my boyfriend and I arrived, there was only one group being helped by the front desk staff. I went to the restroom and came back and they were still not done. And then we waited for a while longer. How hard is it to check one person in? Well, I found out firsthand. The system somehow didn't capture my Marriott Bonvoy account. Front desk staff struggled to tab through their archaic-looking system to enter basic information. Later on when my friend arrived, they dealt with similar delays and were stuck in the lobby for quite some time. Staff did NOT accommodate the request for our wedding party to all be on the same floor. Also the staff member she spoke with did not know if they could get her a high chair to do make up, and needed to ASK THEIR MANAGER, who wasn't on site. Jeez. How hard is it to get a chair? On a more positive note, the room itself was clean. The bed could have been more comfortable. I had difficulty sleeping. If you look at the picture, the tv was oddly placed next to the tv and not in front of the tv. Strange. They had a blow dryer, a fridge, and dispensers for shampoo, conditioner, and body wash. In my friend's suite, they also had a microwave. Based on this experience, Marriott is ranking below Hilton and Hyatt for me. I know Courtyard is their no frills brand, but I've had better experiences at their competitor's no frills brands.