My friends were visiting me in Bay Shore and I set up a stay for them here last year and they…read moreabsolutely loved it! Liz the general manager was incredibly kind, attentive, and accommodating. The property itself is gorgeous and super cute (great Gilmore Girls/New England B&B vibes!!). The room was clean. My friends thought everything was super comfortable. Check-in was seamless. Breakfast was super tasty and fresh! Highly recommend!!

The property is professionally maintained and the room accommodations are wonderful; all nicely…read moreappointed. We have had three opportunities to stay at the Bay House and have never been disappointed by the service and hospitality. The morning breakfasts were absolutely scrumptious. They also are eager to accommodate any special food requests. Recently they hosted my sisters 70th Birthday party and it was perfectly managed and they made all her guests feel special. Eddie & Cindy

I was very pleasantly surprised with the Hampton Inn in Commack. The room was very clean, breakfast…read morewas hot, not the full scope of what is typically offered (may just be pre COVID) but they had waffles, eggs, meat, yogurt, fresh whole fruit, juice machine, bagels, etc. every staff member we encountered was very pleasant. They had a pack and play available for our little one which was great. I did also check for bed bugs (had them years ago and am very cautious now) and found no evidence. The downsides of our stay were: Sign is a bit hard to find, and if you are making a left it can be a challenge as there is a stop sign, not a light. Pool was closed in early August 2023. Seems to have been closed for a long time. I did contact Priceline (who I booked with) and they called the hotel to verify and provided us with a 20% refund. Bed was very soft--we melted right into it and our quality of sleep was not great.

Walked in after a late flight to find I'd been given a room under renovation--dark, no phone, and…read moreclearly not ready for a guest. The front desk didn't even know the room was supposed to be blocked off. One elevator was out of service and the other wasn't working properly. With no room phone or hallway phone available, I had serious safety concerns. No manager was available and no accommodations were offered, leaving me to find another hotel at 11:30 PM. Very disappointing experience and poor communication. I would not recommend staying here.

Oheka Castle hotel and estate in Huntington, NY, reveal a polarizing guest experience. While I…read morepraise the historic charm, expansive gardens, and opulent Gilded Age aesthetic, I noted the aging room interiors, inconsistent restaurant service, and occasional amenity limitations compared to modern luxury hotels. I as a guest Guests noted the "Great Gatsby" vibe and the magical feeling of staying in the second-largest private home in America. The historic guided tours of the estate are highly recommended. The formal European-style gardens and sweeping outdoor terraces are what I considered the highlight of the property. Located on Long Island's Gold Coast, it is an incredibly convenient and picturesque escape for New York City locals. I feel that that the historic rooms lean slightly toward being dark or dated, lacking the ultra-modern luxury touches expected at this price point. While the OHK Bar & Restaurant receives praise for its upscale European ambiance, reviews note that the food quality and service speed can occasionally fall short, especially for basic breakfast or brunch orders. Unlike standard luxury resorts, the estate has a limited number of staterooms and can feel relatively quiet or lacking in on-site activities once the outdoor spaces have been explored. Still, it is quite an experience visiting this opulent gilded age castle.

What a lovely dining experience! This is not our typical vibe but I was gifted a generous gift card…read morefor my birthday from my MIL. We decided to save it until the weather warmed up a bit. The grounds here are lovely and there was no wedding or private event so we got to explore the grounds and rooms which was super cool. The dining area is smaller than expected but that's fine with me - makes it more intimate. The menu is a little limited but I was able to find the pacchieri alà vodka with fresh pasta and I really enjoyed it! I got a mocktail as well, which was also refreshing. For an app we shared the truffle fries because although this is fine dining -fries always hit the spot amirite?! I loved the sorbet dessert, hubs didn't love his as much - an apple pie turnover of sorts. Service was attentive and friendly. I'd return for drinks and an app but it is pretty pricey to come for dinner if it's not a special occasion.

The staff is SO nice! It is a clean, well run Inn. Motel I think? 2 floors. All the rooms seem…read moresimilar. I felt safe and cared for- the pool is clean. Linens were clean, I needed a place to stay for 3 weeks on and off. I will go back as the price is reasonable, the staff really cares and I felt fortunate to find this gem during high season. There is a bit of dampness in the rooms but, it quickly fades. If you are looking for luxury, this is probably not your choice, but a clean room, safe surroundings and extremely thoughtful staff made all the difference for me. Thank you, Yen, Jim, julie and Warren! The cleaning staff is great as well. I will be back when I need to travel to the area.

The owner was rude…read more.. Charged over $200 a night. Entirely too much for the rude behavior.... With bugs in room.

We came for a three day weekend, and while the lobby was nicely decorated, the stay itself did not…read moreget off to a good start. One of the front desk representatives was extremely rude and would benefit greatly from retraining, or perhaps a role behind the scenes where she does not interact with guests. When I showed her a photo of the conditions in our room, she simply asked to take a picture of it and then completely ignored me. ​On top of that service experience, we had to be reassigned to three different rooms before getting a decent one: * ​Room 1: Was not properly cleaned; there were hairs all over the bed and a filthy bathroom. * ​Room 2: Had what appeared to be blood stains on the bedding. * ​Room 3: Was acceptable by default, though the AC was weak and a fixture came off in the shower which were issues that only seemed minor compared to what we had just dealt with. ​To be fair, credit should be given to the representative who assisted with the room changes bevause she was helpful and apologetic. I also spoke with a manager at checkout to provide a brief rundown of this experience. While she apologized and offered to add some points to my account, the gesture felt minimal given the inconvenience of the situation. ​We were extremely disappointed with this stay. Had we been able to switch hotels last minute, we absolutely would have. This is simply not the level of hospitality or standards I have come to expect from the Marriott brand.

We had a really nice time at the Marriott Melville. As an ex Marriott Titanium and now current…read moreBonvoy Platinum member, this Marriott was a pleasure. Our check in went smooth and the front desk staff was very nice. Sad that it was on a Saturday and no M Lounge, but we enjoyed the restaurant for an evening bite and breakfast the next morning. Parking was free which was great. There is valet service available for overnite if you need it. The breakfast buffet was very nice and you can tell they make sure everything looks nicely put together and neat and clean. That's impt to me, especially with breakfast buffets. The food was good and plentiful. The room was a very nice size, comfortable and we had plenty of room. The chargers worked on both sides of the bed, which was nice to see. We used points for this trip, and prices weren't too bad without the points. We will definitely be back when we need a place to stay in the Melville area.

"On the expressway to your heart That expressway, not the…read morebest way At five o'clock It's much too crowded" (The Soul Survivors) Located right off the Long Island Expressway, and a few zig zags through industrial and retail parking lots, you'll find the Residence Inn Marriott. Check-in went smoothly and we had a very nice suite-like room with a kitchen, living room, bedroom, sink area, and bathroom. The bed was comfy, the HVAC controls worked fine, and the TV and WIFI were excellent. The shower temperature and pressure were perfect. However, there were some Annoying, Disappointing, and Absurd observations that impacted this three-star rating. What was Annoying? The bathroom fan and shower were guilty of annoyance in the first degree. When you turned on the light switch, the ceiling fan would slowly fire up and soon hit such a loud volume that I thought someone in the room next door was taking a shower. And then when we were taking our showers, there was a bizarre beeping noise that came from deep within the bowels of the plumbing system. Seriously, I thought it was an alarm or a phone beeping. What was Disappointing? Simply put, breakfast was disappointing. They had had the usual breakfast offerings -cereal, muffins, yogurt, fruit, and a waffle maker. But there were only two hot trays -scrambled eggs and sausage patties. The lack of hot choices when compared to comparable hotel breakfasts was disappointing. Oh, and the tray of bananas was empty for quite a while, and we gave up waiting for it to be replenished. What was Absurd? This hotel is in an open suburban space next to a shopping center and a movie theater. I looked out the window of my room and must have seen 75 available parking spots in the hotel lot. So, all that makes it particularly galling and absurd that the Marriott charges a $12/night parking fee. What's also annoying is that the fee is kind of hidden, and the cost was never directly vocalized when we checked in- just a "we'll take a credit card imprint for incidentals".

So this hotel is in a nice central area, with truly welcoming and nice staff. I was here for work…read moreand a 4 night stay. They are dog friendly which is a plus for those traveling with their furries. My room was very comfortable, clean and sleep quality was good. I never did the breakfast, but big respect for the great morning coffee! I did find that they do not keep the common areas very tidy. Might be a staffing issue, but there was trash in several areas including the stairwells and my last day I could clearly tell nobody had vacuumed the stairwell the entire time I was there. I did have housekeeping the third day of my stay/after my second night but it was not thorough- they just made the bed, left fresh towels, emptied the trash and ran my coffee cups through the dishwasher. Totally fine but No vacuuming ( there was stuff on the floor from my shoes the day before), did not leave any coffee in room and had clearly not wiped the bathroom vanity area down. I am not very messy so it was a non issue. Some of the people that stay here may be a little strange (maybe that is everywhere) as on my third morning, I opened my door and there was a balled up dirty sheet that someone had clearly intentionally left right there! Very bizarre. Between the good and strange I would stay here again, I really liked the staff and my room was very comfortable!

Don't know why this only has 3 stars because the location is perfect. Walking all around it was…read moregreat location. The rooms were comfortable and nice. Only negative was my room was beside ice machine so heard it all night long.

Its a Hampton Inn. You know more or less what you're in for. That being said, I liked how it has a…read morevalet out front so you can pull right up and have your car driven off for you. Total Class move. I don't think I've been to another Hampton Inn who has valet. Also, it is in such a nice area. You can walk to places right near the hotel. Charming area. Restaurants, shops, etc. Looks very nice. We did not have time to walk around. Anyways, very friendly front desk staff, complementary continental breakfast. Like I said, typical. Maybe I'm cranky in my old age, but it would be nice if they has a bellman who could take your luggage up but alas, that is only for really expensive hotels these days, it seems. Again, this is a very nice hotel and if I was in the area again, I would stay there. Why not 5 stars? The coffee is the most tasteless you will more than likely ever have. Other than that, family friendly, clean, nice, modern, comfy beds, safe, convenient.

Recent experience - no customer service rep in charge. No one on property and no one to take care…read moreof anything that goes wrong. Breakfast not great

A beautifully restored building with equally impressive grounds. The Stanton House is a wonderful…read moreplace to stay, especially if you have guests visiting from out of town. Their general manager is among the nicest, most informative, and most hospitable people I've ever met.

The staff is friendly, at the front desk for check in Mark is offering kindness during check-in and…read moreduring the stay . Breakfast is wonderful, not to be missed. I enjoy the comforts of home having a kitchenette to make a meal, comforting sofa and the apartment like feel. It's nice to have the room clean even when you bring a emotional support animal, lol the place is very clean and animal friendly. They have a gym, a pool, competitive reasonable prices, with fabulous breakfast.

A large hotel area where we did get lost in the complex. It was a little confusing when we first…read moredrove up to checking. Avery large building, luckily I kept driving and came up to the lobby entrance. Although the parking lot next to this lobby entrance was further away from our room, which we found out later on. But fixed thru moving to the area. Checking in was ok, although they wound up changing my rooms a couple times as the rooms weren't ready. Which caused an initial issue with me trying to get my digital keys. Rooms were very spacious, especially the king 2 bedroom suites. We had two rooms, a smaller King with a sofa bed. We were able to find the bedding and pillows for our sofa bed but my family in another King 2 bedroom suite was missing their bedding and only had a blanket and pillows. I did mention that they should have called the front desk as I am sure they would have been given the sheets. AC in the rooms worked too well. At around 2am I was so cold I tried to turn the thermostat down but couldn't figure it out and wound up shutting it off. I found out the next day that you needed to hold the temp button down for five seconds to engage the change. This is the first place where I have ever seen a "Pet in the Room" sign. I had to laugh at that. They have a nice small gym and a pool so you can enjoy those. Morning breakfast buffet was nice. Although they needed to be a little more attentive as the plates ran out as well as the scrambled eggs. Saw they had oatmeal raisin cookies but they were super hard. Like hockey pucks. Had to dip out in my coffee to soften them up.