The technician, Santiago, who repaired the holes in our basement did an excellent job and deserves…read more5/5 stars. He was skilled, professional, and quiet, and the finished repairs looked great. However, customers should be careful when dealing with the company. During the estimate, we asked about installing access panels for most openings. The estimator advised that they were largely unnecessary and suggested that only the main water valve might need one. Based on that discussion, we understood that a single access panel would be included. While it was our mistake not to review the contract more carefully before signing, the process was confusing. We signed on an iPad on Tuesday without being given an opportunity to review the detailed terms and did not receive a copy of the contract until Friday, after speaking with a manager. Before work began on Wednesday morning, we texted the company to confirm the access panel and were told the message had been forwarded to the technician. At no point were we informed that the access panel was not included, although the company later offered to install one for an additional charge. What was disappointing was that, whenever there was ambiguity, the company seemed to interpret it in its own favor rather than seeking a fair resolution. Overall, the workmanship was excellent, but the communication, contract process, and customer service were disappointing.

After attempting for over two weeks to reach the owner, I was only afforded a second opportunity to…read morespeak with an employee -- and that conversation was short-lived, to say the least. I was informed that staff had been instructed to immediately hang up if I called. That directive, I was told, came directly from the founder and principal owner, Peter K. Other than my conversations with Haley, this has been the worst professional experience of my life. This project was supposed to be completed on January 19, yet I am still dealing with the consequences of what was presented to me as finished work. Much of what was described as "nearly complete" has since had to be removed and repaired properly. Systems that should never have failed did -- including a thermostat that burned out as a result of the work performed. The financial overhang this has created is substantial and entirely avoidable. Beyond the fact that most of the workmanship had to be repaired again -- and was largely substandard -- I discovered a piece of white flex tape being used to hold part of a wall together. That is not a professional repair. That is a temporary patch presented as completed construction. When structural or finish elements are being secured with tape instead of proper materials and methods, it raises serious concerns about competence and safety. The issue here is not just poor workmanship. It is the refusal to communicate, the dismissal of legitimate concerns, and the deliberate avoidance of accountability. When a company accepts significant payment for skilled labor, it assumes the responsibility to complete the work properly and to stand behind it. I am documenting this to ensure transparency and to provide an accurate account of what occurred. Consumers deserve professionalism, safety, and basic respect.

Econo-therm is a top-tier family business. Our 90-year-old home had zero insulation in most of the…read morehouse, leaving us freezing and relying on space heaters to supplement our radiators. Louis, his son , Vinny, and the crew completely transformed the house in just 1.5 days--insulating everything from the walls to the rim joists and crawl space. Louis came by to look at my house, used thermal imaging and brought pictures to show me what to expect. Very thorough, knowledgable, trustworthy and truly helpful. Honestly, I was a little anxious about them drilling into the mortar of our brick exterior, but decided to trust the process. Their work is seamless. I can't even see where the holes were! They left the house spotless, can't even tell they were here. We felt the comfort levels improve immediately. Highly recommend this team if you want honest, expert work from people who actually respect your home and know what they're doing!

The guys at Econo Therm were on time, very thorough, and cleaned up after the work was complete…read more They answered all my questions and even fixed my dryer venting issue at no charge. Great work from these guys.

Everything about my project went extremely well. From the…read moremoment I started . I am still amazed at how much knowledge they have about my specific project, Customized for my home . So very very very helpful ! 5 Stars

From the owner: We specialize in enhancing the comfort, efficiency, and sustainability of your home. With our…read morecomprehensive network of HVAC, solar power, and insulation installers, we help you create a more energy-efficient and comfortable living environment.

We hired them for a problem with cooling our upstairs bedrooms. We also had a problem with water…read morecondensing on ceiling in our bathroom. They recommended removing all old insulation. They sealed all the high hats and breaches. They filled it with blown cellulose to R49. Which has settled now after a few months. Not the R49. They came back 5 times to redo items that were not properly done. The AC problem is not what we were hoping for. Better somewhat. They recommended a larger fan to exhaust bathroom moisture. Not resolved. We spent over 15g . Not really happy with the outcome. We will have to hire an engineering company to access whatever is necessary to fix this problem.

I had a couple of insulation issues in my house. I called and there representative Jessie came out…read moreand addressed all of my issues. He thoroughly explained how they would be taking care of my crawl space and cantilever insulation issues. The project was done in one day just before thanksgiving of 2023. The work crew was terrific along with the project manager Mike. There was one small glitch and Mike came back with another worker and took care of my concerns. I can't say enough as far as how satisfied we are. I delayed on writing this post until after this recent very cold snap ( wind chills to below10 degrees )to be sure that my heating issues were abated. They know what they are doing and never cut corners at all. They also exceeded my expectations!

Researched local companies to insulate our attic and found Paramount Fabrication…read more Joe came by to see what we needed and provided a quote. He was very responsive with his text messages and calls. When I offered him the job his team came by and did an excellent job. They were on time and Joe explained in detail what was being done. He was also very clean in laying down sheets, vacuuming and cleaning up after themselves. The only thing I disliked was they did not have shoe covers to walk around the house BUT like I said, they cleaned up after themselves, so not a big deal. Everything came out looking great and I would recommend them!

These guys did a great job for a very fair price. The estimate that they gave me was the price I…read morepaid. Very clean and professional. Thank you.