I hate leaving negative reviews, but after multiple experiences, I feel I need to share this. I…read morecontinue coming here mainly because it's close to my husband's work and the breakfast sandwiches are good--but unfortunately, the customer service is consistently poor. Nearly every visit, the employees come across as rude, unfriendly, and give the bare minimum in terms of service. Today was the final straw. I ordered a white chocolate mocha, but was handed a regular mocha instead. When I politely said I had ordered a white chocolate mocha, the employee immediately responded with attitude. I handed the drink back and said I didn't want that one, and she asked--again with attitude--if I wanted it remade. When I said yes, she rudely told me that "next time you need to say white chocolate mocha." I responded that I believed I had, and she insisted I didn't. There was no reason for the hostility over a simple drink correction. Customer mistakes happen, employee mistakes happen--but basic kindness and professionalism should still be expected. The food may be good, but the repeated poor treatment from staff makes the experience unpleasant. Management seriously needs to address customer service training or reconsider staffing, because friendly service goes a long way.

UNDERRATED GEM in Spanaway! The ladies working the drive thru window are always so kind and…read morehelpful! I've been OBSESSED with the Rainier breakfast sandwich. Please do yourself a favor and order it. I also super appreciate how speedy the service is! Definitely becoming a weekly stop. FYI: Website menu prices aren't up to date but the ladies will give you the menu with all the updated prices at the window.

I am just reaffirming how much we love Sana'a Cafe and the sweets in their food case at the…read morecounter. It always seems like some new discovery awaits for this category here and it's always delicious. Coffee drinks remain amazing, creative and unique especially for the area that doesn't delve into the specifics that this place does. On our latest visit we had some amazing sweets that involved pistachio and once again it doesn't disappoint. So very delicious. Still five stars all of the way and I don't see that changing anytime soon!

I was really excited to find out there was a Sana'a Café here in Washington after recently moving…read morefrom California. I used to visit the Sacramento location, so it was a nice surprise seeing one nearby. My review is mainly for the desserts since I still haven't tried the coffee yet (though I'm sure it's probably great too since they're known for their Yemeni coffee). The menu seems very similar to the Sacramento location, but I'm giving 4 stars because they don't carry the one dessert I've been seriously craving: Turkish delight! The Sacramento location has it and I was definitely hoping to grab some here but I didn't see any on display or on the menu :( The milk cakes were thankfully just as good and super consistent between locations. We ordered the pistachio milk cake and the caramel milk cake (different pricing, depending on flavor probably). Both were incredibly moist, flavorful, and just really delicious. If you've never tried the milk cakes here, I definitely recommend them. They taste high quality, for sure, and a perfect treat for a sweet tooth. I had my husband try one for the first time since he likes caramel, and he immediately said it tasted so fancy he felt like he should be sticking his pinky out while eating it lol. I told him it *is* around $10 a slice, after all. We stopped by on a weekday afternoon and the parking lot was busy and the café itself was packed, so it definitely seems like a popular spot. They also have a points rewards program you can sign up for with just your phone number. I'll definitely be back for sweets again.

Cute little Russian cafe, deli, and supermarket situation…read more Everything looked super delicious - and I would love to come back to try other things. The pastries looked especially enticing. I got a hearty breakfast with 3 eggs, sausage and potatoes. It was filling and perfect for a long day ahead. Soy latte was above average and also helped fuel my day. Service was fantastic and I never felt rushed or judged for taking my time. Overall, great spot!

We were curious why there were so many folks making a beeline to this entrance, while we were…read moreseated outside eating savory pastries from the adjacent Marvel Market (6/16/25). Wow, talk about a hidden culinary destination! Full scratch made entree dishes, fresh sides, a full pastry case, and beverage menu. All reasonably priced too. Despite being full on khachapuri, chicken sausage rolls, and salami provolone rolls...we could not resist. The Homie had an iced white chocolate strawberry latte. I saw the featured cake slice was honey cake. Oh my the delicate crumb and fresh layers, delicious! I thought this was just a private reception/event area available for rent. Nope, this is a full sit down restaurant with onsite seating and takeout available too. If you happen to be in the Parkland area, stop by the market and then the cafe. Repeat. You're welcome.

We ordered grande burrito, breakfast sandwich, cappuccino and iced americano…read more Food was SO good. Not greasy and easy for on the go for car ride. Eggs were cracked and freshly whipped. Egg was thin in breakfast sandwich but I thought it was delicious as it was freshly pressed with gooey American cheese. Bacon was crispy and thick cut. I got it on sourdough but they have other options such as bagels or English muffins. Coffee did not have any aftertaste. It was freshly made and has a delicious nutty taste. Service was great and quick. Ambiance of the place was cute and cozy. 10/10 would recommend this place!

Fantastic food, service and atmosphere! Tasty menu is made with FRESH ingredients. Can tell the…read morepeople genuinely care and love what they do ... which means you can tell the food is made with love! Great espresso too!

Authentic, high quality and friendly service. Everything I have tried so far has been a hit and…read moregreat coffee too! My only regret is we didn't find it sooner as we have been missing out!

We were excited to find a new-to-us bakery while we were shopping and had high hopes. When we stood…read morein line we saw a sign that says, "My cup overflows with your blessings. Psalm 23:5" which added to our excitement since were Christians. That set us up for a lot of disappointment because we got super rude service. We stood in line for a while and as we got to the counter, the manager said, "Who's next?" and before we could say something, someone else started ordering who had not been waiting in line. Dorothy, we were standing there the whole time, but I think it might be a race thing because the people she served were German and we're brown people. So my sister says something to the young lady at the counter and she starts slinging out attitude. "So what do you want me to do about it?" How about not be rude when you guys had the failure on your end? Then she seated us, throwing our table number on the table. The nerve! This is the opposite of making things right. Another waitress (who was not white) came up to us and apologized. She was sweet and I'm guessing she sees that type of treatment a lot at this place. We're not the types who sees race in everything, but when I talked to my sister later she mentioned how Dorothy let the Germans cut, which confirmed what I was feeling too. I hate that in 2026 you can still see that type of behavior because it's jarring when it happens. By the way, the streusel cake and coffee and they were okay. I think Entenmanns which you can get at the grocery store is better. We were going to order salami sandwiches and some other pastries, but after that waitress treated us poorly, we were afraid what that waitress might do to our food in the kitchen. I saw in another review that someone else complained about how rude she was. My guess? She must be related to the owner because they clearly don't care how she treats the customers.

I needed some yummy baked goods to serve at my Book Club meeting! This bakery saved the day! The…read morelemon blueberry scones were moist and perfectly sweet with just enough berries and a touch of lemon! The cookies were so big and delicious that everyone got to take some home. Everything was packaged up with care and kindness! Definitely give this shop a try for tasty treats!

We went for Mother's day high tea and I can't say enough about the wonderful experience you'll…read morehave. The food is delicious. The service is wonderful and relaxing. The owners are sweet and treat you like family from the moment you arrive until you leave. The desserts especially the scones are so delicious you'll want to return for more.The amount of food you receive you won't leave hungry and you'll have leftovers to enjoy later. All homemade and so fresh, fluffy and the perfect pot of steeped tea not too hot or too cool just amazing! Make a reservation as your taste buds will thank you!

I came on a Thursday to check out this adorable cafe after seeing on IG about the 6-month…read moreanniversary celebration. Inside is clean and spacious, the neutral tone of the decor feels cozy - great place to work or study. Just FYI, mostl of the tables are for 2 people. I got a seasonal drink - Coconut Latte (4/5 stars), which is topped with coconut cream and came with a white chocolate coconut Ferrero Rocher. The coconut flavor isn't very strong, but worked well with the coffee. My only complaint is I dislie shredded coconut, which is part of the topping. I felt bad asking them to remake it just for that. As part of the 6-month celebration, I got a free Mini Dubai Chocolate Cup (4.5/5 stars) with purchase of any drink. The pistachio kanafi is amazing, and still crunchy when I had it a few hours after I got it. The strawberries are mostly fresh. A small part of the dessert is a bit watery (from the washed strawberries I assume), but overall it's a yummy dessert that I recommend. Lastly, shout-out to the friendliest barista Jasmine!

Stopped here on a weekday afternoon to get some work done and study. I got an iced oat milk latte…read morethat was fantastic! Service was fast, employees were super friendly, and the espresso was high quality. Bathrooms were also spotless. I'll also say that this place smells FANTASTIC. They have some mild scent diffusers going that make the place just smell so fresh and pleasant. Not overwhelming at all. Also, the chairs were nice and comfortable. I sat there for around 2 hours and was very comfortable. I will definitely come back here to try some of their other drinks and their desserts. Only (small) negative is that there's hardly any parking outside the shop. It's in a strip mall and there were very few spots available when I visited. You could maybe park down the street in a residential area.

Visited for the first time with my friend and it's a local hidden gem! The cute, cozy, and comfy…read morevibes. The perfect hangout spot for chilling with your friends and family, they even have a private room where you can host business meetings or even some alone time to yourself. We tried their London Fog which is our favorite and it truly hit the spot, as well as their pesto pasta. The place is super clean too! Special mention to the sweet girl who was assisting us, she was very patient and kind.

From the owner: One of the best local hidden gems located in Lakewood, WA, not too far from Tacoma and University…read morePlace! Our beans are locally sourced from Seattle-Italian roasters Café D'arte. With an interior balanced by modern and classical with wooden fixtures, customers often say that our cafe almost feels like a second home! Feel the calm and peaceful mood with soft jazz music around a cozy fireplace.