1. Delmi Eagle Cleaning Service

    1. Delmi Eagle Cleaning Service

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    Delmi Eagle Cleaning Service

    3.0 (2 reviews)
    Closed 8:00 am - 6:30 pm

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    Services - Delmi Eagle Cleaning Service

    Deep cleaning

    Maid services

    Move-in or move-out cleaning

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    Just Clean Lots

    Just Clean Lots

    4.6
    (12 reviews)

    Sometimes it's not fun to be right. I sent a request to…read moreseveral gardeners on Yelp. I outlined 3 things needed done. Just Clean Lots replied with a Robo response or Cut & Paste. Very generic "happy to help you with your garden related tasks". And "we must make an appointment". I didn't respond because I KNOW that the people who must appointments are always the WORST. They delay things forever. They tie up your whole day for nothing. And they charge way more! I like the companies that are a guy who has some other guys that work with him and they get the job done. After a few days, they reached out again. I replied and said that the robo reply wasn't good and that I'm not making an appt without knowing if they even do the tasks I needed done. I was assured that they could help with all 3. On Monday, they asked if they could come Tuesday of the following week. I said there was no way I could wait that long. Especially since there was so little change that there prices wouldn't be unreasonable. I need to know sooner rather than later if I need to move onto the next. I was talking with someone that I believe said she was the Operations Manager. Sigh... again, managers, having to inspect everything (rather than working from my description and the numerous pictures I supplied) and I told her it needed to be in a day or 2. She got back to me and proposed Thursday. That wasn't the day or 2 I wanted. But it was easier to accept than keep going back and forth. This was all on Yelp. So, I can't say if it was all one person or different people. I did get a message later saying that Wednesday would be possible. I said ok and said that anytime between 10AM and 3PM would be ok. Not that I like 5-hour windows. But again, to minimize the back and forth that would be necessary to fine tune a time. So, stayed available all day today. Made sure to be done with showering, etc before 10 so's to not be occupied if they came. 10AM came. 3PM came. Now, 5PM has come and gone and not only no show, but no contact. No request to reschedule. No apology for standing me up. Nothing. Part 2 - replying to Justin's comment You misunderstood. I don't mean that the estimate gets higher by being a week later. I mean that companies that make a trip over to spend time estimating charge more than companies that don't. They have to make up for the cost of the time of the person who is estimating rather than that person being on a job (whether it's gardening, painting, cleaning or any other work). What is referred to in your reply to my review as "building a relationship with the customer" is the exact opposite of what I want. I want the work done and not to be bothered. I shouldn't even have to be home. My gardener comes once a week and we see each other in person once a year (or less)! The best way to "build a relationship" with me is to accommodate my preferences as a customer. Not to force me to do things your way.

    JustCleanLots did the job well, exactly as promised in our agreement. The price charged agreed…read moreexactly with their estimate. I would hire them again.

    Sterling Maids

    Sterling Maids

    4.4
    (106 reviews)

    Non-existent and/or poor communication. The cleaner arrived on-site 50 minutes early without prior…read morenotice. We discussed hiring two cleaners for two hours over the phone. It changed without communication to one cleaner and four hours. The cleaner mixed all the trash, recycling, and composting (contamination), which could have caused a huge fine in New York City. It doesn't seem as if there was training. Some items were thrown out without consultation, and papers were reorganized to the point where I couldn't find a receipt. The cleaner attempted to leave 40 minutes early.

    DONT WASTE YOUR MONEY. Read my story if you wanna know why…read more Customer service is great. Cleaning ladies are nice. However, they could not give me what I wanted. I want to remove the dust off from the surfaces of my apartment so I could move it after the service. They knew it is post construction service and the charged extra for it. Before the cleaning, they ask me for steps so they could reach the higher places. I went to buy it immediately for them. Again, it's newly renovated so my apartment is empty. Lack of necessary equipment. They have no cleaning supply with them. They were just using water!? After the cleaning, my apartment still very dusty. When I was inspecting how they did, they rushing me saying they have another appointment. And they leave a bag of garbage in the house. Customer service is very good. Quick reply and answer. Still waiting for the solution of this situation. *Situation update* So, their reply is quick. However, they didn't want to take any responsibility of what they did not provided. They said they will give me refund unless I remove this review. That's why they have so many good reviews but only a few bad review. I am not happy with this answer because people should know what kind of services you could provide. So, I decided not to take the refund and leave this review here so everyone can see this. I mentioned they charged me extra $80 for post construction service. And without anything done for what I requested. " still very dusty everywhere" , they offered me $40 refund but I must remove this review. Telling me that they already give me a discount. The discount is with condition that I could pay by cash. I should not pay after what they've done. Their cleaning service for me is waste of money because nothing is done. You will end up hiring other company or you have to do it by yourself just like me.

    Maid First Cleaning Service

    Maid First Cleaning Service

    4.4
    (150 reviews)

    I have never had a professional cleaner to come and clean my home before. I actually wondered why…read morepeople would pay to clean their home... I get that many people have more than full schedule, but still... After getting the thorough cleaning from Maid First, I now understand the value of the cleaning service. I had 3 hours of cleaning scheduled, and I mainly wanted the bathroom and kitchen cleaned more than any other space. I didn't know what to expect, but I was excited about the cleaning service. The young female arrived about 15 minutes later than the 2-hour window of arrival due to subway delays, but she did stay and cleaned the entire 3 hours and plus. I didn't have a tight schedule on this day, so the delay was not that much of a big deal. But, I would've liked them to notify me of the delay. I was working in my home office during the cleaning, and I could hear her cleaning (quietly) the entire 3 hours, I didn't hear her taking any break at all. Before she finished up, she asked me to come and check the rooms and let her know if I wanted her to clean anything else. The apartment was very, VERY clean! Everything was shiny, you could see and touch the cleanliness of the room. Especially the dusting was phenomenal. I have a wine bar cabinet that was noticeably dusty against dark wood color. It had no dust after she was finished! She also cleaned inside and out of the microwave to sparkling clean. She even cleaned my kettle that was on the oven! She did great job cleaning bathroom and kitchen, and then moved onto the other rooms, dusting, wiping, mopping, etc., etc... She cleaned the whole apartment! I don't know how many times I said "wow" looking and touching all the sparking surfaces... She was lovely and polite, although English was not her first language, we didn't have much problem communicating. I provided with the Swiffer, duster, and toilet brush, and she brought everything else that she needs to clean with her. Whatever she needed, like a broom, she came and asked me. It was a very pleasant experience, and I totally enjoyed my super clean apartment! Thank you!

    The service is so hit and miss, I would be careful booking with them. Some of the people are great…read morebut the ones that are not will make more work for you to clean up after them. I was using the service for about 2 years and it was good until the person that usually came left the service and said it's because they don't pay them well. Unfortunately everyone after that has been pretty bad. The most recent person (i) broke my oven door (she literally unscrewed it for no reason and didn't tell me she did and then couldn't get it back on so now I have to call someone to fix it and potentially buy a new door, (ii) went into my medicine cabinet to "organize" (there's nothing important in there thankfully but I never asked her to do it and no one has ever tried to do that), (iii) moved a dirty wet mop from under the sink (where she got it) into my clothing closet, and (iv) didn't actually clean the bathroom mirror, toilet, sweep the bathroom floor or vacuum the rug (yet had time to go into personal cabinets and drawers). After she broke the oven door I reached out to the Maid First and they didn't offer to help with anything. They only responded to me after I said they should still charge me the amount because I didn't want them to not pay her (given I've heard from other people who they have sent that they aren't being paid that well). I would suggest using another service that pays people well and provides more consistency.

    Delmi Eagle Cleaning Service - homecleaning - Updated July 2026

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