Ray who works at the ticketing Delta booth was the BEST service I have ever had anywhere. He went out of his way to help me and my mother when we did not even ask. He even found us at a cafe after and got us a better flight!!! Ray is a hero. Delta promote this man asap read more

We fly first class because of my husband's disabilities. The service was mediocre. The air was not working above our seats and it got so warm my husband was sweating. Usually the airline attendants continuously walk through the aisle and offer drinks or snacks. It didn't happen on this flight. I had to ask for my water. In the past the airline attendant would ask our name and check our meal reservation. It did not happen on this flight. The glass of water I received with my dinner was in a glass. The next glass of water was in a paper cup. Is the airline trying to save money? Or could it be the level of service is based on the destination. At the check in counter I had to remind the attendant to put the "priority " sticker on our luggage. The good part was a quick check in and it was easy to make the reservation. read more

My flight was delayed, the app got super strange after I texted for a reschedule. But everything worked out okay. Had to overnight in Seattle rather than arrive in Anchorage. But my bags made it and all my other rearrangements (car, hotel) were easily handled. Delta, the few times I've flown has been great. On time departures, excellent customer service, app notifications all on point. read more

Delta Airlines - My seat for the first ride. - Airlines Near Me - Sacramento, California

12/16/25- My first time flying Delta..(thanks to my oldest for booming my flight).. Smooth process checking and my luggage ! Staff very friendly- didn't have to use the kiosk- Added my TSA number last night so she was able to print my boarding pass with the check mark.. Although it wasn't very busy at all... read more

Delta Airlines - First time flying Delta - Airlines Near Me - Sacramento, California

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I hardly fly Delta from Sacramento but this was my 2nd time. Security check to Delta airlines was a breeze and not busy at all. When boarding, I observed the staff to be friendly and getting us like any other airlines. We had assigned seating so it was a smooth boarding. Delta airlines offers complimentary water bottle, coffee, hot tea and snacks during the flight. No complimentary sodas. Overall, smooth flight! read more

Delta Airlines - Airlines Near Me - Sacramento, California

Never any major issues and great service. Delta was my first flight ever and will continue to be my favorite

We had a long flight to visit our dad, for my brother's 30th birthday. The plane was full but Delta airlines doesn't skip a beat. They have automatic access to shows and music for your convenience, as well as the MOST thoughtful, and consistently hard working crew members taking care of the whole plane. I have never had a traveling experience that was as comfortable, and enjoyable like flying Delta, and it was truly appreciated! From Sacramento to the Midwest and back we thank you so much!! From Flight DL566 on November 7th read more

I used the Delta website to make reservations for a flight to Detroit from SFO. The reservation was for two people and Delta charged my credit card the amount indicated on the website. However, I received an email confirmation for only one ticket. So I called Delta and reached an agent who told me the reservation did not go through and our money would be refunded because there were too many people using the site at the same time. I then tried to rebook the flight with the agent and he quoted me a much higher price than the price listed on the web. I declined the purchase saying I was going to consider using another airline. I then made the reservation on the other airline and called the agent back to request an email confirmation of the pending refund. That confirmation was provided. Passengers should refrain from using the Delta website until the site is fixed. They should, instead, make reservations by telephone. Because of the enormous amount of time I wasted and the confusion and inconvenience I was subjected to, it is unlikely that I will fly Delta again. read more

SMF to MSP We used Delta for a work-related travel to Minnesota. The plane was on time, no delays, no aircraft maintenance issues, nor did we have to wait for the flight crew... but most importantly, we didn't lose a luggage. Flight attendants welcomed passengers during boarding and offered complimentary headset/earbuds. If you missed getting one they will come down the aisle. Free entertainment with current movies, TV shows, and Spotify playlists. Beverage and a light snack was offered. Yes, there is a power outlet to charge your cell phone on Delta Airlines. From takeoff to touchdown WiFi was free for SkyMiles® Members which was super because although I wanted to take a nap from our 3-hr+ flight I was able to catch up and crank out three reviews before landing. We were in the MAIN2 boarding group and since it was a full flight they asked for volunteers to check-in their bags for free. We took advantage of this and we got to board in a little earlier than the rest of the groups. Review #0732 updated read more

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I will be honest I am a southwest king this is my first time flying with Delta and it has been the greatest experience ever thanks to JOELLA, & Joshua so welcoming kind sweet and all of theeeeee above definitely booking again when leaving the country just because I want to say hi again read more

Delta Airlines - Airlines Near Me - Sacramento, California

Delta airlines can improve on hiring honest staff. Upon boarding I was asked to check-in my carry on, at the time I didn't think about what I had already packed! I had my purse with $400.00 dollars cash, a gift box with necklace and a pair of earring. My jewelry box with 3 pair of earrings carrying sentimental feelings. Upon arriving to my destination I discover that all my valuables were taken and my luggage had been violated! I submitted a claim the min I found out! Delta airlines wrote back and due to Tariff my personal items are not covered or reimbursed! Delta airlines need to do a better job at running their staff background and hiring honest people, perhaps my items would still be in my carry~on! Very disappointed. read more

Pearline made our entire experience wonderful, she has amazing energy and will definitely flying with Delta again. American Airlines was super rude and she turned our negative experience into something amazing read more

This is probably my favorite airline to fly with. Very organized and proactive on keeping us informed about flight status. Yes they have issues with delays and possibly cancellation as well just like any other airlines. I still take this airline over any out there (for now) . Their service amd way they treat their customers are above average. On the way back, coming home from our mini vacay here at south Florida, at FLL our flight got delayed. Actually we're on board ready to take off it the final Safety check found a leak on the ground f that caused this delay. Better safe than sorry. So many passengers rebook, we tried and only changed the connecting flight at ATL. Although tour flight kept getting put back later, they assured us that it'll go. A total of 4 hours and 25 minutes delayed time. I'm the meantime delta paid for our meal while at the airport. They really take care of their customers. At least to us. read more

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Today is my first EVER disappointment in Delta airlines!!! I am leaving for a business trip this morning. I have been up since o dark 30 (2am) and I got to the airport the required 1 1/2-2 hours ahead. My flight boards in 50 mins and there are ZERO agents at check-in and ZERO skycaps. What's going on???? Delta I love you but I don't do this type of stress this early in the morning ‍‍‍ read more

Delta Airlines - Where is everyone??? - Airlines Near Me - Sacramento, California

I have been a Delta passenger over the years and have had some good flights, and some uncomfortable flights. So I give it an average of 3 stars, being my most recent flight was just a few days ago. In my most recent flight, I started out taking my seat. Delta starts boarding the back of the plane and goes forward. However, it's still a little chaotic. They take 5-10 rows at a time, everyone lined up, so if they're in seat 22 and your in 29, just be patient and wait for someone to put their cat on luggage above safely. My issue in this particular flight was that someone decided they would take my seat. I didn't want to deal with having the seat sanitized and waiting. I just sat in her seat not wanting to deal with germs. This flight was cramped. People ate sitting next to people(which does not follow safe distancing because arm rests are shared between 2 seaters). In the future, I would appreciate if Delta is able to announce that everyone needs take their correct seat. With my connecting flight, it was much more pleasant. I got sat, mentally, next to the worst place possible. The bathroom. However, this flight felt more accommodating so it didn't really matter. The stewardess were friendly and they seemed to communicate with each other more. It looked positive. There was an open seat between the next passenger & I, so I felt safe. Both flights passed out a snack bag that contained cheese its or gold fish, with a yummy cookie, a chocolate, napkin, and a 4 ounce water bottle. Delta does have sanitizing ritual that seems safe. Everything is wiped down between flights, they showed examples of their steps of sanitizing on a TV screen before your (before my 2nd) flight. I appreciate it because it's hard to keep up with this damn covid. read more

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On Saturday morning my daughter and I boarded our first flight. I have nothing, but good things to say about this airline, even the hand soap smelled nice, which was White Tea & Thyme! We were both given a ziplock sealed bag filled with sealed snacks and personal water bottles. The Cheez-Its were delicious, Dark Chocolate Chunk Kind Healthy Grains Bar was okay, but helped hold my daughter and I over for our next flight and the Dasani water bottle helped quench our thirst. What's great about Delta compared to other airlines we've flown are the screens provided at each seat with earbuds to watch movies, shows and even play games like Scuba Pop! Great especially if you're a parent and out of ideas to entertain your child on the flight! I would definitely recommend this airline, they follow guidelines, masks are worn by flight attendants and passengers at all times and seats are left open in between passengers to maintain social distancing. Plus if your child goes to the cockpit to meet the pilot he gives you wings, my daughter was excited about the pin as I placed it on her top and the card that talks about the aircraft. We are looking forward to flying with them again on our flight back to Sacramento on Saturday morning. Thank you Delta airlines for your courteous and accommodating staff and being right on it to make sure we arrived safe and sound! And most importantly on time! I will leave you with 1 tip, when flying remember to bring gum or ear drops for the altitude pressure during flights, I forgot and payed the price. My daughter on the other-hand experienced no issues. read more

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Can an airline deserve a zero star rating? Yes! We flew to Costa Rica. The plane's entertainment system was down and they said, "We're sorry for the inconvenience." On the way back the plane was delayed which made our connecting flight a dash to the next gate. They are real good at saying, "We are sorry for the inconvenience!" We had bought a comfort plus seat which now means next to nothing. It was a six hour flight and they can't even give a cheap meal? We get to LA and are stuck on the tarmac. Of course they said they were sorry. 20 minutes was the wait and as we exited they were so cheery. It used to be a great airline. Fly some other airline. read more

Delta sucks! Really sucks! Just look at this dinosaur they are still flying. I was the highest Frequent Flyer level (Diamond) with Delta for the past 5-6 years (maybe more) and flying with this airline 20 years. Now, after their level of service, and most importantly, their care (or care-less) for their true milage flyers had been transferred to only those with large dollar credit cards I left for another carrier and haven't been happier. Tonight I had to take Delta as a non-stop to make my visits and the difference showed as soon as I walked on. This plane is probably as old as my daughter (way over 30!) Shaking a bit just thinking about it. I used to say "I love my Delta" and now I just say, "Delta, you suck!" read more

Delta Airlines - How OLD is this plane?? Geez! - Airlines Near Me - Sacramento, California

Lordy Lordy look who took another flight... And nan are my arms tired!! Delta delta delta... it's seems like I live on your planes lately. A good flight... uneventful like they all should be! Left on time arrived on time and in good shape... can't ask for more. read more

Delta Airlines - Airlines Near Me - Sacramento, California

I think this is my first time flying Delta. Because I was in the last boarding group, they had to check in my luggage instead of being allowed to carry it on due to capacity. I walked by several bins with space. That would be the only negative thing I have to say. There are seat-back screens and headphones are provided. I was also able to charge my device. After providing drinks and snacks, the flight attendants would come around and offer coffee/water. read more

Delta has lost my bag. I am literally on the other side of the world without my luggage. They forgot to pick it up at LAX & put it on my international & connecting flights. They are REFUSING to offer me any kind of apology or compensation. I flew to Bali to attend a dance training/retreat. I have none of my props or things required for this retreat. Furthermore, they keep blame shifting & refusing to take responsibility for their actions. They say "Your luggage is the responsibility of the final airline", which would be the Indonesian airline that I connected with in Sydney. This airline didn't lose my luggage, A DELTA EMPLOYEE in Los Angeles FORGOT TO PUT MY BAG ON MY PLANE!!!!! I have never had worse customer service, which is really unfortunate. I used to love Delta, I fly with them all the time & my boyfriend has been a loyal customer for years (he flys for work so like 10 flights a month?) After this, I'm going to have us both switch airlines. Delta will not accept their responsibility for the issue, they keep gaslighting me & have not offered compensation or anything adequate to help. I'm literally on the other side of the world & they won't do anything to make it right. I woke up freezing last night because I don't have sweatpants or any kind of warm clothing and were in the jungle. I am literally freezing my a$$ off in the middle of nowhere because of them. I have never had a company try to blameshift so hard. I had to use a towel and whatever else I could find to bundle myself up in under the covers. DO YOURSELF A FAVOR AND NEVER EVER FLY WITH DELTA!!!!!!! They will leave you high & dry at your most vulnerable!!! read more

Had an amazing interaction with Margie at the counter today- so kind and even though she wore a mask I could tell she was smiling!!!! Only one small reason I love flying with Delta!! * off to meet my team IRL read more

Delta Airlines - When you score that upgrade and have extra room - Airlines Near Me - Sacramento, California

I was being assaulted on a Delta flight! The man in the seat behind me kept kicking me the whole flight. I complained to the staff and they called the cops on me! I'm African-American woman, the man kicking me was white, and the flight crew was Asian.!! How is it possible that they called the police on me!!! and the white man just walked away with no accountability! They gave me a funky little $200 voucher but I never wanna fly Delta again.!!! There is no justice!! read more

No complaints at all. From me. I love delta when I compare to other long haul carriers! And since they brought back food service I'm happy.

Literally the worst airline. Delays, missing layovers, lost my bags. Never use delta, unless you are looking for the worst absolute worst experience. Guaranteed to ruin any trip. Plus no compensation for anything just call the help desk. read more

I've been quite pleased with the experience from Delta at the Sacramento airport. Both times to or from the Atlanta or Salt Lake City Delta hubs, my flights were on time and met quickly by gate agents to get the jetbridge. I did not check luggage either time on the inbound, but did both times for the outbound (wine, donchaknow?). The ticket counter agents were helpful and polite, efficiently checking my bag which did arrive at the destination on time and intact. The gate agents were efficient in boarding the aircraft and the gate area was clean. The only thing that would make this better is to have a Sky Club. read more

Delta Airlines - Delta's ticket counter at SMF - Airlines Near Me - Sacramento, California

Don't check your carry-on if you want an earlier boarding zone otherwise you will be screwed

This is first Delta flight I've ever taken that didn't involve stopping or originating at Hartsfield International in Atlanta. This was a straight shot non-stop from Sacramento to LAX and while I've taken one way flights within California before this one was probably the most pleasant one I've had. To start things off the Terminal A building at SMF where Delta operates is really nice and fast. Coming in a few hours early and checking in the previous night, I only needed to get our boarding passes at the kiosk. I'm usually more used to self bag tagging but here we had to bring the bag to be manually weighed and tagged at the counter. It went fast and smooth considering there wasn't even a line when we were there. The boarding was easy since this was a tiny plane (Embraer) with 2 seats only on each side of the aisle in economy class. One plus I really liked was that they had the opportunity for wifi with a fee but offered a free internet connection for messaging only. This included imessage (Apple), What's App (multiplatform) and FB messaging only. While other apps and web are firewalled, I did receive notifications from other apps. The flight crew were pleasant and polite. This crew was based out of Boise, Idaho and I'm not saying that has something to do with their pleasant demeanor versus all other crews I've ever flown with from anywhere but they seemed rather exceptionally pleasant and polite. The landing terminal in LAX is terminal 2 and we did check luggage so we had to check one of the two baggage claim belts where our luggage was dropping and surprisingly by the time we got to the belt the luggage was already there, taken off the belt by a Delta handler. That was the fastest I've ever landed, taxi'd, claimed a bag and exited LAX, ever. While I don't fly Delta as often say Air Canada, this one way non stop was one of the best experiences I've ever had. read more

Delta Airlines - Airlines Near Me - Sacramento, California

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literally F DELTA AIRLINES!! Already had to deal with extremely terrible airport due to its staffing and layout. Was just in time to get to to the flight but the flight attendant saw that it was a couple south asian POC coming and literally closed the gate in our faces. Went to the Delta help center and the lady said there are flights to replace the one missed but they're reserved for first class and since it's not their fault the flight was missed (LIE they literally closed the gate instead of waiting one minute) that they wont pay for a hotel or bus. Have to stay at the airport for another day now. read more

My recent experiences with Delta have always been pleasant. The staff has always been nice and courteous. I'm not a Sky member or anything like that. I'm not loyal to any airline in particular, only to my wallet. And I fly economy, sometimes basic economy (I'm surprisingly not on Food Stamps.) Having said that, this review is geared toward economy experience. The seats are actually pretty comfortable. There is a USB plug at each seat, and a headphone jack (unlike my stupid iPhone). You're allowed one carry-on and one personal item. I can usually check mine in at the gate if I feel like my carry-on might be a little too bulky. I love the Delta Wifi. Almost every flight, if not all, has this service available. And I have T-mobile, which grants 1 hour of free wifi and unlimited onboard texting, if you have the T-mobile One plan. So I'm writing this review at 20,000 feet, like a baws, which I'm usually not. read more

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I am boarding a packed air plane now I am not used to traveling a lot and I have put my carry on a over head bin before and It didn't matter if it was near my seat or not. So as I am boarding and attempted to put my carry on in the first empty spot the flight attendant tells me I need to put the carry on above where I am sitting.. looking for my seat and looking for a bin this employee was rude and not helpful at all... I'm flying to Atlanta then on to Miami.. flying out of Sacramento.. I will be notifying customer service.. read more

Here is the nasty carpet at Delta. I took a flight on October 10, 2021 Huntsville to ATL and not only did I have to see this the condensation from the air conditioner was dripping and spray on me. I told the witchy flight attendant, she did NOTHING - barely acknowledging, so I asked her for some napkins and she brought me the bathroom paper towels - I had to stuff them up between the seams to stop the dripping on my top. I was so pissed, I mean seriously. I am not going to fly Delta anymore when I have other choices and didn't have these problems flying other airlines. read more

Delta Airlines - Nasty Delta carpet! - Airlines Near Me - Sacramento, California

Wow! Totally understand when flights get cancelled ...however, when you book two first class tickets and they then put you in regular section bot even close to each other ...that's not all ...how about refunding the first class portion ? Nope ! ..call customer service. "Your wait time is 2 hours and 45 minutes ". Worst customer service ever !!! read more

Worst experience ever!! Better off flying Spirit Airlines lol!! Delayed 4 times!! Absolutely ridiculous! No way to get a hold of anyone by phone either. Fly with any airlines, drive, take a freaking boat would be a better option lol!!! read more

The staff working at the check-in desk are all very unfriendly and have major attitude problems! They are also super slow and super inefficient and don't know how to smile. Really terrible compared to the check-in staff at other airports. Also the delta gate agents are just as bad, not helpful and never smiles. They seem to all really dislike their jobs. read more

I fly a lot for my job and I love flying Delta. They really pride themselves on leaving on time and arriving in time. I love their uniforms and when they made a safety video showcasing their different uniforms throughout the years, It was awesome to see the evolution of the uniforms. They have various innovative ways to engage the passenger. Certainly there will be hiccups when you fly, and they certainly do what they can to accommodate you when it happens. They are not the perfect company, because as with anything is any walk of life there are people who love what they do and do their job well. For the most part, quality people represent this company and this speaks highly of the expectations they expect of their employees. I do believe you get what you pay for, and you do pay a little more flying with Delta. And with the different classes, you do get a little more perks--the leg room you get with the higher price tag may be worth it to you, not to mention the variety of complimentary snacks and free earphones. Of course when you sit in the economy, these are things that you usually forgo. But if you tough it out and earn enough miles, which never expire btw, you can move on up in their medallion status, with diamond being the highest. And being able to board first and have free check in luggage may be totally worth it. I love the status and all of the perks of it, might as well take advantage of it since I spend so much time in the plane anyways. Happy flying! read more

At the ticket counter, Alexis Tremese, was a Wonderful help. She did more than what I was expecting, she answer all my questions and resolve all my problems. Alexis you are the best and thank you so much for you help. read more

Complaining about an airline isn't exactly original or even particularly interesting, but I'M GOING TO ANYWAY, ha ha ha... ...and more specifically I'm going to write this scintillatingly sweet review about one Delta gate agent in the Sacramento airport. In front of a line of passengers, she gave me a passive-aggressive, 5-minute "tsk tsk tsk" lecture about checking my email and my voicemail on days I travel. This lecture was just so Twilight Zone that two days later I still don't quite understand it... She told me she had tried to contact me so that she could switch me to a flight that left several hours earlier on another carrier. Why the hell would I have wanted to do that? She then told me that I had not responded to her announcement regarding passengers who had checked in using the app. I didn't use the app, so... After inexplicably changing me to a different seat, she then admonished me for not replying to her voicemail. I said I hadn't received one. She said "yes, I called you at your San Antonio number." I told her I'm from Seattle and I've never been to San Antonio in my life. She replied that I was wrong and that I have a San Antonio phone number, rendering me speechless. I gave up. You win, Incomprehensible Person. All of this was in front of other passengers and delivered in a snippy, condescending tone that says "I'm using small simple words for you, Mr. Moron." Thanks. My simple, small words back to her are "you are bad at what you do." If you want to talk to people as if they're simpletons, get a job for the Trump campaign. read more

Delta Airlines - Sir...um, sir...please return to your seat...sir... - Airlines Near Me - Sacramento, California

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I have to show and ID 3 times, go through a body scanner and answer personal questions, to get on your plane. Yet you are against a person showing an ID to ensure they are who the say they are in order to vote! Never Delta. You really should keep to business and stay out of politics. read more

Don't join Delta Airlines rewards program and expect customer service. Yesterday they expected me to hold for 5 plus hours and this morning 2+ to speak to a real person! They didn't even offer a call back option. So much for "medallion" status. read more