Red eye from SMF to Lihue, HI. Took off on time 5 stars. Seats are just OK. 2/5 No inflight movies. 1/5 Free T-mobile Starlink Wi-Fi. 5/5 Staff was moderately friendly. 4/5 But what peeved me hence 1 star review. Complimentary Food served was just meat sandwich or egg. No accommodation for those that are vegan, lacto vegetarian which some folks are. ***** Not acceptable for a 5hr 15 min flight. ****** Just some water for this medium haul flight. Do better Hawaiian . 1/5 read more

Starlink Wi-Fi saves this flight, I got a broken seat screen in business class so couldn't see what movies were available. At least with Starlink I was able to connect to YouTube or Hulu and watch some stuff. Food served was gross. Breakfast sandwich was probably the only good thing. Their lunch and dinner options were nasty. On my return flight from Japan I bought some instant cup food from the konbini where you add hot water and it instantly tastes better than the plane food. Planes should just offer that. Probably costs less, tastes better, more food variety and you could probably store more on the plane than the nasty microwave plane food. Flew business class and the seats became uncomfortable after awhile. read more

We arrived at the airport early. They fly out of terminal B at SMF. They were on time . Pretty full plane. They announced ahead of time to digital fill out the Hawaiian declaration form. Only one person in your party needs to do it. Boarding was very slow. They kept on serving the first class section thus blocking our access. I have never been on a plane that boarded so slowly. It gave me time to use the restroom. So that was good. Take off was quick. Once in the air they announced that they are serving a complimentary breakfast sandwich. So even though Alaska has taken them over they still feed coach for free. I believe it's the only airline that still does this. So nice. The staff were really nice. We should be on time arrival . I notice the seats seem closer than before. Just like Southwest. A little tight. I remember them to be more comfortable. Times change and I know they need to make money. At least there was ample room for everyone's carry on. An added plus is that they have Starlink. Its free for all and not bad. We will see the changes Alaska does to them this summer . That is when they said things would change. read more

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Last week was the first time my family and I had ever flown on Hawaiian Airlines - we were headed to our vacation in Honolulu! What a great airline! Checking in at 5am went fairly smoothly and the airline staff were friendly - I also thought they communicated great while at the gate! I also love that Hawaiian Airline has assigned seats - I hate feeling rushed especially when flying with family. It's nice to know that we aren't having to look for 3 seats together once we are on the plane. The airplane was huge - 8 seats in each row! 2 on either side of the windows and 4 in the center. They also have screens in front of each seat that plays all of the airline information plus the safety procedures. I actually enjoyed this more rather than watching someone play with the floatation device and seatbelt. You could also watch the progress of the flight - how fast we were flying, the elevation, the temperature and the time left until we reached our destination. The screens offered free movies and TV shows, you will need to bring plug in headphones or an adapter in order to listen though, but they do offer plug in headphones for $4. Not only do they offer free drinks (including a complimentary cocktail), a free snack and a sweet treat - they also come around with a menu where you can buy additional snack boxes - we bought one that included crackers, cheese, salami and even green olives. On the way to Honolulu, we were given a sausage breakfast sandwich that was pretty good and a Honolulu Cookie. We felt spoiled! Flight attendants were friendly and they even walked up and down the aisles offering water periodically - they were great at collecting trash multiple times too. I also liked having multiple bathrooms available on the plane for our 5 hour flight and you could visit their attendant compartments at any time to get more snacks and drinks instead of waiting for them to come around. Also, the free WiFi is amazing and you can still text while in airplane mode! I can't wait to book another flight with Hawaiian Airlines! read more

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The lady at the baggage check area was so nice, helpful and had great energy. What a great start to our vacation.

New feature - Starlink In-flight Wi-Fi Aloha kakahiaka, braddahs and sistahs! Whoohoo! flying experience is much better with internet! The high-speed Wi-Fi is available on all their A330 and A321neo aircraft... and best of all it's free of charge, no registration pages or payment portals. We love traveling Hawaiian Airlines to the 808. It's even better now with Starlink internet for travelers flying between Hawaii including their international planes. Our travels with Hawaiian Airlines have been mostly on time and we had never had any issues. One time we experienced a slight delay (during Covid). Customer service has always been exceptional... plus it's always good seeing fellow Yelper, Michelle M, checking in our luggage and seeing her at Gate B4 in Terminal B (SMF). Hi Michelle! Just get served our hot breakfast --pork sausage, cheddar and egg sandwich with OJ (a whole can of Minute Maid). Review #2257 updated read more

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Original flight was scheduled to leave out of Oakland Airport. The day prior to leaving, I received multiple notifications of my flight being delayed. From past experiences, "delayed flights" turn into "cancelled flights". To avoid such a thing especially on Christmas Day, I decided to reroute my flight out to Sacramento. Thank goodness Sacramento had available seats. Staff were really friendly and supportive. They helped me carry my luggage's and stroller to the gate as they clearly saw me struggling with my toddler. read more

Hawaiian Airlines - Airlines Near Me - Sacramento, California

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Our flight was diverted back to SFO instead of SMF due to "fog" unfortunately it caused my niece to miss her flight, my kids to miss school and our driver too charge us double to come get us in SFO I'm hoping Hawaiian airlines makes this right we got no notice until we landed and it was your bags are at the terminal and good luck pretty much.. been flying with them many years never had an experience like this. read more

When you got it, YOU GOT IT! (HNL-SMF-HNL) Of the many Hawaiian Airlines terminals on the Continental USA, I feel Sacramento Check in Counter and Gate Check In staff take first place. Here is my story: If you are on Hawaiian that means you are either coming from or going to Hawaii from Sacramento. Think about this: you depart Sacramento EARLY in the morning and if you're flying back into Sacramento, you will arrive LATE in the evening. (Mind you, I'm just setting the stage for you making it easier to empathize with my review) Arriving Sacramento from Hawaii gets you there very late, in the summers, pushing midnight. After a close to 6 hour flight all you want to do is get to the baggage claim OR the rental car station OR the arriving area if you're getting picked up. Hawaiian has their staffing at the gates as you get off the plane directing you... No getting lost. Departing Sacramento to Hawaii means you need to be at the airport at the crack of dawn; sometimes dark still if you're flying in the winter. If you're trying to get a boarding pass, no fear as the check in gate employees are very helpful. They will also direct you to the tram area as the tram gets you to your gate. The last thing a traveler needs when coming or going is angst from the unknown or sass from humans. You will get neither. Take the escalator up a level if you need the check in counters. Otherwise, take the escalators up 3 total levels to the tram gates. Happy Traveling read more

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Finally got a chance to fly this airline on a leg going overseas. My plane was an Airbus A330-200 (two aisles) which was a nice plane. But I did find it a bit odd that there were no "individual" air vents. The lady sitting next to me had a draft blowing on her during the flight and had to put her jacket on...on a flight to Hawaii? I didn't feel the draft and was fine. I had a window seat near the back of the plane (but not the last row). There isn't really anything to see during this flight...it's either sky & clouds, or the ocean. Aisle seats are probably best...but I still prefer the window seat. Our flight departed a little late, but we still arrived on-time. Most airlines build in a fudge factor just for this occasion. In fact, they build in extra taxi time for going to & from the gate also. Why?...so their on-time performance "looks" good. Yeah, it's deceptive but it's not illegal. The plane was in nice shape and the flight attendants provided good service to us passengers. We were served a hot breakfast sandwich which was pretty good. What was really good was the rum punch. That's right, rum punch. You have to listen sharply as they list it quickly with the breakfast juice options. I know it was a bit early in the day, but hey, you're going to Hawaii! Try the rum punch...delicious! But in comparison to other airlines I've been on to/from Hawaii, nothing exceptionally good or bad stood out. So for me, just another average flight. read more

Hawaiian Airlines - Approaching Honolulu. - Airlines Near Me - Sacramento, California

3-25-22 & 3-29-22 We flew round trip on Hawaiian to Sacramento. I was getting rock fever and needed to holoholo. Everything seems more streamlined at this hub from check in, boarding, on board flight and flight take off to landing. I love how it was less busy so fewer crowds and even at baggage claim the wait time was quick to retrieve your luggage . They did everything effortlessly. If your opu(belly) is beyond the normal girth, you can ask the flight attendant for a seat belt extension. The downfall of being a chub-a-lub is that the food tray cannot lie flat for your in flight beverage and snack or meal. Hawaiian takes great pride in their complimentary meal service. Lunch and dinner is okay. The lacking 5 th star is because I really hope they reconsider their breakfast complimentary snack. Although the pineapple shaped cookie is sweet and buttery and the oatmeal cookie is also very sweet in taste, the heated sandwich leaves much to be desired. With customers having a bunch of food allergies or health issues to consider and take into account the cost to prepare and provide the meal perhaps an alternative to that sandwich could be re-thought. Now that the State of Hawaii Safe Travel Program has ended it's way less cumbersome to commute without having to get your special wrist band to avoid quarantine but the flip side is hopefully the visitors have been vaccinated for the safety of the other passengers, flight crew and kamaaina they come into contact with during their stay. Other than that, everything else was great very glad Hawaiian Airlines is around. read more

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I arrived at Lihue Airport at 8:45 am. My flight was scheduled at 10:47. The kiosk wouldn't print my tickets so the flight attendant told my party to get in line . We were in line for well over an hour. We finally made it to the attendant. She looked at my itinerary and told me I was flying Alaskan. Nowhere on my itinerary did it say Alaskan and I didn't receive any emails regarding this change. I had to run with my 10 year old granddaughter and my disabled friend. Alaskan staff couldn't print out tickets so we were assured they would print them at our boarding gate. We ran ( as best we could) to security where they said without a ticket my granddaughter could not pass. I ran back to Alaskan and somehow they were able to print the ticket. I ran back to security got thru and ran to the gate. It was a miserable experience with slow lazy inept flight staff. We made the flight by the skin of our teeth. I'm a 63 year old who will have to seriously consider any other flights from Hawaiian or Alaskan Airlines. read more

6/11/2021 through 7/2/2021: What a journey it has been traveling exploring two Hawaiian Islands, again, i.e., Big Island and Maui as a Lone Rangerette; I want expressing my heartfelt Aloha and Mahalo to Hawaiian Airlines. 6/18/2021: Hawaiian Airlines flew me from Big Island to Maui. 7/2/2021: Hawaiian Airlines flew me safely from Kahului Airport transferring flight to Oahu, aka, Daniel K. Inouye International Airport to Sacramento CA's Airport. Furthermore, I MUST mention the following. 1. I'm a disabled, retired Vietnam Veteran: Hawaiian Airlines gives me two FREE, check-in, fifty-pounds per luggage via showing my Federal Retired Government ID CARD; without submitting the Federal ID CARD, no free, check-in, complimentary luggage will be given UNLESS, you're a Premiere Member for Hawaiian Airlines or other complimentary offers Hawaiian Airlines may have for their Loyal Customers. 2. Since I'm disabled, I notified my Placerville CA Hangtown Travel Agent, Ms. Cathy Conner, (530) 622-1774 to change my airline profile requiring full wheelchair assistance; Ms. Connor books all my Globetrotting Flights around the Planet! 3. Hassle-Free TSA: Placerville CA Hangtown Travel Agent, Ms. Cathy Conner, (530) 622-1774 states via my airline profile mandating Global Entry/TSA PRE-CHECK without waiting l-o-n-g inspection lines-EVER; ALL Hawaiian Airlines Agents specify TSA PRE-CHECK on all my DOMESTIC boarding, flight passes and succinctly specifies GLOBAL ENTRY on ALL my flight, boarding passes for traveling INTERNATIONALLY. 4. COVID TESTING BEFORE JUNE 11, 2021: Hawaiian Airlines partnered with Worksite Labs located via Del Paso Road, Sacramento CA-an easy, drive-through COVID SCREENING TEST making it simple for Hawaiian Airlines' Customers obtaining their IMMEDIATE COVID SCREENING TESTS CONFIRMATION via DM and E-Mail notifications three-days prior departing their flight to wherever/whatever their traveling destination might be. 5. Historically, I have flown with Hawaiian Airlines, since 1993. Also, Hawaiian Airlines has offered me countless, affordable, awesome, no~INCREDIBLE prices booking my two daughters' and myself a plethora of EPIC, ISLAND HOPPING, Hawaiian vacations visiting all islands except, Molokai, the Hawaiian Archipelago, and off-limits Hawaiian Islands! Moreover, I plan future Globetrotting Explorations flying with Hawaiian Airlines. Mahalo and Maraming Salamat, Hawaiian Airlines! Shirley M. J. read more

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I was trying add my TSA Information with this air line company so that I don't have to go through the security line. I was on the phone with the representative for over 31 minutes, with multiple multiple pauses and never accomplished what I was trying to get done. She kept saying she was putting in the information, but I wonder what information that would be? read more

One of the better airlines I flew on. We flew this airline last year and this year as well. Both times I was not disappointed. Last year , we had to do all the covid protocols for Hawaii, Hawaiian airlines provided links and vital information on how , when and where (protocols). This year , we didn't have to since they fully opened up. I'm finally reviewing this airline because two months ago we book on anther airline (I won't mention the airline) and I probably had one of my worst experience. . There's huge difference in service and meals . They served warm Meals , cookies and choices of juice, water or sodas. They also have screens i from of you so you can watch movies-tv series , listen to music and or play Games. I watched 2 movies and before you know it , the plane is preparing to land. We booked on the much roomier airbus 330 , a wide plane. Two aisle, window seating is only by pair. We had our own two seats by the window, lots of legroom and their bathrooms I noticed it's much roomier. Definitely will be booking Hawaiian Airlines next time we go back to Hawaii. read more

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Far better than many of the other airlines . Nice and friendly staff. On our flight , we got a nice hot sandwich during breakfast and light snack later. Wish they did not have the fee for the bags but that's why the 4 stars. Will fly them again. read more

Hawaiian Airlines uses third party travel agents but neither of these organizations will tell you that if you book reservations for Basic economy, your seat may be taken by any other customer that reserves a more expensive seat. You may have hotel reservations you will miss, family emergencies may be missed, and your plans can be significantly altered when you cannot count on the reservations you make. The ploy is to sell less expensive tickets for which you cannot hold seats and allow other passengers who purchase more expensive seats claim the limited seats available to you. This clearly looks to me like bait and switch. You only think you have a reservation but the airlines may simply treat you like a stand-by. I will not fly Hawaiian Airlines again, and I will file complaints with Consumer Affairs and the Better Business Bureau. This practice must stop. read more

i love hawaiian airlines very big like walkway i think bathroom too but i didn't go to the bathroom 10/10 i need to go back , cried a lot cus i was watching sad movies but good experience read more

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I sure hope you change your policy on flight changes due to illness and offer at minimum airline credits instead of the only solution is to cancel the reservation and forfeiture (you keep my money) of what was paid. Its a rip off and so disappointing. The medical waiver process is outdated and ridiculous when all I requested is a flight change and also offered to pay the difference in cost to upgrade our tickets so the change could be made. After this trip me and my family will never fly Hawaiian again. read more

OMG! What has happened to Hawaiian Airlines? They used to be great, Now they're just a bunch of unhappy, grumpy employees with lousy service. No wonder they are losing so much business and their stock has plummeted to less than half of what it used to be. From check in all the way to pushback off the gate, all we got was attitude and we bought First Class tickets too. No one smiles here anymore. So sad. For a great time in the Islands, we had to endure 5 1/2 of terrible service. We'll stick with Alaska Airlines and now, the new Hawaiian Islands champion of great service, Southwest Airlines. Southwest Airlines is the new king of the Islands! I don't think Hawaiian Airlines will be around much longer. Unfortunately, some other airline will get these grumpsters. read more

Hawaiian Airlines - The new "King" of Hawaiian Island travels right over there - Airlines Near Me - Sacramento, California

The flights had two different experiences. One had Wi-Fi and you had to use your own devices, which was kind of nice, the other one had no Wi-Fi and you had to use their devices and pay for headphones. But that's not why my rating is so low. My rating is low because it was very clear in both my luggage and my wife's luggage that they were gone through after we had checked our bags. Someone had moved shoes, removed belongings and we have yet to determine the reason they were gone through or what all could be missing. read more

For the past three decades, our family has flown with Hawaiian Airlines. They have earned our loyalty because of their aloha spirit, reliability, safety record, and customer service. Yes, even during uncertain times, safety concerns with the COVID variants, flying requirements, we have only the highest positive regard and respect for HA. Sacramento International Airport -Hawaiian Airlines staff are dedicated, hard working,, and efficient. Tip: Fly Hawaiian. Aloha! read more

Hawaiian Airlines - Sacramento International Airport Terminal - Airlines Near Me - Sacramento, California

This airline would not give my friend and I are refund when I had to have an emergency surgery due to vomiting out blood and losing a lot of blood after my tonsillectomy. My recovery was going smoothly and I was expected to have recovered before the 28th (day we fly out) as I had my surgery on the 6th. The emergency surgery was completely unexpected and unfortunately what happened to me only happens to about 10% of patients. We sent the airline proof of this as well as other documentation of my visits to the ER and immediately tried to cancel the flights when I knew that recovery would be longer so I wouldn't be able to go. Also, my doctor said that recovery would be another two weeks which overlaps with the day we would be flying out as my second surgery was the 17th. Additionally, my friend and I booked through expedia together under one package deal. They refused to issue a refund and asked my friend of proof of relationship whatever that means. Don't book with this airline!! I thought they would have more compassion and sympathy towards this however they are all about just taking people's money!! So disappointed and upset!! This was literally a medical emergency that was out of our control and not even our fault! read more

We got in before they opened at 5 am to check in our luggage. We knew it would get crowded- and it was. The line to check in luggage wrapped around the kiosks. We were able to get our covid check wristbands at the counter instead of at the gate, which turned out to be especially helpful with a full flight. Service wasn't especially warm, but it was efficient and that's all I really care about at the airport. read more

Michelle at the check-in station for Hawaiian at the Sacramento International Airport was so incredibly helpful. She calmly and kindly assisted every traveler - explaining the kiosks and procedures over and over. She personally helped me get my bags up to the counter as my husband is disabled. Then, when it came time to board there she was again- personally wheeled my husband down the ramp. The young lady at the counter called for a wheelchair for a member of my group and cheerfully loaded my bags in the luggage belt. Folks like theae two young ladies make traveling a pleasure! read more

This airline charges you for everything. You try to book a flight and the only way for your family to be able to sit together is if you pay more. No child should be sitting alone without their family on a flight with strangers. I paid extra my first flight, so I, my husband and daughter could all sit together. If you want more comfortable seats they charge you. The regular seats are like cardboard with some material on it. The flight attendants don't enforce the people playing devices without headphones, I could not sleep on the way back due to the noise. I did say something, and the flight attendant seemed bothered to say something. The attendants passed several times when the devices went back on, and said nothing. Also, there are no vegetarian options. There should be different options, this flight was not cheap. The tourist trap snacks that are sold before are not good. The popcorn was dyed and tasted funny. I took two bites. I told myself when I flew Hawaiian in September that I would never fly this airline who charges for sitting with your family. You block seats out to make people pay more. I monitored the seats on the flight back, and things opened up. Stop charging people for seats together! read more

Zero stars should be an option HOKAY. So here's a thing. My mother. My absolutely wonderful mother, made her annual trek to Kauai with my Godfather. While they were there they volunteered at the animal shelter where mom fell in love with an older dog who was surrendered by her elderly owners. She adopted LP (formerly Little Princess) and made arrangements for the dog to fly back to the mainland. I got a frantic call from my mother an hour ago that her flight was leaving Maui after a 4 hour layover and she was told that the airline was refusing to put the dog on the plane because it was "too hot" in Sacramento. At 4pm Pacific time it was 2 degrees cooler in Sacramento and half the humidity and the flight lands at 9:30 at night. 10 minutes later I get a text that they told her they put the dog in the plane and she had made it on. She was going to see if a Flight attendant could confirm whether or not the dog was on the plane. I told her I would call the airline and do the same. Mostly because it's a 6 hour flight and if the dog isnt on the plane the airline needs to find the dog and TAKE CARE OF HER. After 30 minutes of being transferred and put on hold I was gleefully told by a man that he could very well look up the information I wanted but refused because of "security" and even though I share a last name he couldn't divulge anything about the flight. I literally just need a yes or no that the dog is on the plane! So I spammed Hawaiian airlines on every social media site and they still refuse to help me. I literally have no idea where LP is. Someone help me find LP read more

I can't remember the last time we flew on Hawaiian Airlines, but when flying to Hawaii, what's better than flying with their own airline. What's so nice & convenient is that we can fly out of Sacramento International Airport rather than having to drive to SF. This alone gave then an extra star ! The accommodations on the aircraft was satisfactory meaning there was plenty of leg room and the flight attendance were very accomodating . We wern't sure if we were going to be fed on our flight, but happily were given snacks, continental breakfast, and even an complimentary alcohol beverage. I know that the airline business is very, very competitive out there , with more and more offering complimentary meals on flight. I would definitely consider flying with them the next time coming back to Hawaii! Surf's up ! Maholo! read more

Hawaiian Airlines - Aloha - Airlines Near Me - Sacramento, California

My friend's mother is traveling with a small dog. Hawaiian Airlines will not confirm that the dog was put on the plane. If she's not on the plane, where is she? Please confirm her safety. read more

Hawaiian Airlines - Airlines Near Me - Sacramento, California

My daughters flight was delayed so many times and so many hours flying to and leaving from and the voucher they gave her is $10.00 she's been in the airport for so long and $10.00 is not enough. I will never use Hawaiian Airlines. read more

Been average all other times. This time was a no. Been here for 2 hrs, woke up at 4:00 am to get here, and our flight is cancelled. Don't you idiots have an extra plane? You don't plan for this? We have to get up even earlier to make our 7:00 am flight tomorrow. Losers. And, we almost got stripped of first class. Don't prepay for anything here. They lvoe to mess things up. read more

I lost my favorite earphones at the security checkpoint in Honolulu airport. I called Hawaiian Airlines and was given phone number for lost and and found. I was on hold for over 4 hours, plus there was complete silence during hold. i got another number and waited over 3 hours. Ended up disconnecting, because I lost hope that anyone will ever answer. i also had to cancel one of the tickets, alaskan airlines returned my money, but Hawaiian Airline did not. Do not recommend this Airline. read more

Hawaiian Airlines - you can see the hold time to talk to anyone in the lost and found department during business hours. - Airlines Near Me - Sacramento, California

I love this airline. It has all of the little touches that make you feel as though you're already immersed in Hawaiian culture. The people and hospitality, music, food, snacks, and drinks. The meal entree isn't fantastic but the little dessert is a chocolate macadamia nut, the snack is a Honolulu Cookie Co pineapple shaped cookie, and the chips are the Hawaiian Kettle Chips Sweet Maui Onion flavored. They serve the Hawaiian Sun guava juice and also complimentary is the Koloa Hawaiian Rum Punch. Even the outside of the plane is fun and pretty. One of their planes has Moana Disney characters on it. My only complaint is that if you book through a third party, it's not possible to choose your seat. Other than that, if I am flying to paradise, I choose this Airline read more

Hawaiian Airlines - Love the Hawaiian snacks! - Airlines Near Me - Sacramento, California

I would like to commend Hawaiian Airlines employees/contracted employees near the terminal area. It was busy at HNL as usual, with no skycaps in sight. I was late & struggling with my two heavy bags and an employee ran up to help me check my bags in. I wish I had asked for her name. After she checked me in, Marisa (she said her company is contracted by Hawaiian Air) offered me a ride in a wheelchair. She noticed that I had to get to Gate C and she wanted to warn me that it was far. I don't know if she noticed that I was in pain, but she repeated herself. On our way to Gate C, a young girl asked her for directions to Gate C and she told her to just follow us. Later, another woman asked her something and she took her time to help her also. Awesome service! read more

I hate hate hate flying! We went to Hawaii from Sacramento June 20th and the flight was smooth! Came home the 26th and the flight was smooth. Stewards and stewardesses were amazing and the pilots got us safely to our destinations!!! read more

Their customer service is horrible. They put you on hold for a long time. When the rep finally comes, he/she doesn't know the answer to your questions. No more Hawaiian airlines!! read more

In October I took my fiancé to Hawaii for his 30th birthday and we flew Hawaiian airlines. The plane was clean and the staff was nice. The airplane food was disgusting though .. but what do you expect. They served a mai Tai on the house right before landing. Total time to Honolulu took about 5 hours. We had to board another plane when we got to Honolulu. Our final destination was Kauai. That flight was only about 30 minutes - service was also great on that short flight and the plane was clean as well. I can't wait till we get the opportunity to go back to Hawaii! We will probably use this airline again :) 4 starts because the food was horrendous read more

Hawaiian Airlines - Airlines Near Me - Sacramento, California

Horrible-not friendly. When booking flight stated that I was a vegetarian, but airline representative stated you need to deal with your dietary restrictions. I wasn't even offered crackers or anything! I will never fly with them again!!! read more

If I could give a ZERO, I would! The advertised price on their website was one price, when we tried to book the flight, it went up by $500! We were on hold for 30 minutes +, but when we explained the situation, they kept saying there were no flights available at that lower price! They would not honor the advertised price; even after speaking with a "manager". So infuriating! Fly another airline that cares and doesn't post false information! read more

One of the last airlines to still serve a complimentary meal! Decent food I actually finished...and complete with chocolate Mac nut candy! This was my first time flying with my son, only 9 months old and though they were quite accommodating, making the flight reservations online months ahead of time to only arrive at the airport and find out that my son wasn't listed on the itinerary (he was on lap, not his own seat) was a little nerve-wracking. On the flight to Hawaii they were able to give baby his own seat, so we secured the car seat in the assigned seat with me on side and his nana on the other. Very convenient! Mahalo Hawaiian! For those who were of drinking age they were serving a complimentary premixed tropical drink. Suck 'em up! Planning another trip this year so I will be definitely be using them again (as always). read more